Matrix SETU ATA211 SIP-FXS-FXO User guide

SETU ATA211
System Manual

SETU ATA211
SIP-FXS-FXO Gateway
System Manual
FXSFXO
PC/LANWAN

Documentation Disclaimer
Matrix Telecom reserves the right to make changes in the design or components of the product as engineering and
manufacturing may warrant. Specifications are subject to change without notice.
This is a general documentation for all models of the product. The product may not support all the features and
facilities described in the documentation.
Information in this documentation may change from time to time. Matrix Telecom reserves the right to revise
information in this publication for any reason without prior notice. Matrix Telecom makes no warranties with respect
to this documentation and disclaims any implied warranties. While every precaution has been taken in the
preparation of this system manual, Matrix Telecom assumes no responsibility for errors or omissions. Neither is any
liability assumed for damages resulting from the use of the information contained herein.
Neither Matrix Telecom nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs or expenses incurred by the purchaser or third parties as a result of: accident, misuse or abuse of this
product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix
Telecom's operating and maintenance instructions.
Copyright
All rights reserved. No part of this system manual may be copied or reproduced in any form or by any means
without the prior written consent of Matrix Telecom.
Version 1
Release date: December 10, 2009

Table of Contents i
Contents
Introduction..................................................................................................................................................... 1
Welcome! ............................................................................................................................................................ 1
About this System Manual .................................................................................................................................. 1
How to Read this System Manual ....................................................................................................................... 2
Knowing SETU ATA211 .................................................................................................................................. 5
The Overview ...................................................................................................................................................... 5
Programming Options ......................................................................................................................................... 8
Applications of SETU ATA211 .......................................................................................................................... 13
Getting Started .............................................................................................................................................. 15
Protecting SETU ATA211 ................................................................................................................................. 15
Installing SETU ATA211 ................................................................................................................................... 17
Checking the Status .......................................................................................................................................... 31
Using SETU ATA211...................................................................................................................................... 35
Making Calls ...................................................................................................................................................... 35
Receiving Calls ................................................................................................................................................. 37
Managing Calls ................................................................................................................................................. 38
Call Features ..................................................................................................................................................... 43
Configuring SETU ATA211 ........................................................................................................................... 57
Admin Password ............................................................................................................................................... 57
Auto Configuration ............................................................................................................................................ 59
Automatic Number Translation .......................................................................................................................... 62
Called Party Number Table ............................................................................................................................... 64
Daylight Savings Time Adjustments .................................................................................................................. 67
Debug ................................................................................................................................................................ 72
Dialed Number Table ........................................................................................................................................ 74
Digest Authentication ........................................................................................................................................ 78
FXS Port ............................................................................................................................................................ 80
FXO Port ........................................................................................................................................................... 86
LAN Port ............................................................................................................................................................ 96
PCAP Trace ...................................................................................................................................................... 97
Peer-to-Peer Call Table .................................................................................................................................... 99
PIN Authentication .......................................................................................................................................... 101
SIP Accounts ................................................................................................................................................... 104
Speed Dialing .................................................................................................................................................. 116
Static Routing Table ........................................................................................................................................ 120

ii Table of Contents
Supplementary Services ................................................................................................................................. 121
System Parameters ......................................................................................................................................... 123
Time Settings .................................................................................................................................................. 130
User Password ................................................................................................................................................ 133
WAN Port ........................................................................................................................................................ 134
Software Upgrade ....................................................................................................................................... 143
Reinstate the Default Settings ................................................................................................................... 145
Appendix ..................................................................................................................................................... 147
Frequently Ask Questions (FAQs) .................................................................................................................. 147
Acronyms ........................................................................................................................................................ 150
Features at a Glance ....................................................................................................................................... 152
Product Specifications ..................................................................................................................................... 153
System Commands ......................................................................................................................................... 156
Warranty Statement ........................................................................................................................................ 157
Regulatory Information .................................................................................................................................... 159
Open Source Licensing Terms and Conditions ............................................................................................... 161
Index ............................................................................................................................................................ 169

Matrix SETU ATA211 V1 System Manual 1
CHAPTER 1 Introduction
Welcome!
Welcome to the world of Telecom Solutions. Thank You for choosing SETU ATA211 (VoIP Analog Telephone
Adaptor). This product is designed to give you the highest performance, combined with real ease of use. We hope
you will make optimum use of this intelligent, intuitive, feature-packed VoIP Phone Adaptor. Please read this
document carefully before installing SETU ATA211.
About this System Manual
SETU ATA211 System Manual contains detailed information and instructions for installing, configuring and using
the system. This System Manual also contains information on protecting and maintaining the system and steps to
be followed to default the system in case you are unable to configure it properly. We have made the best efforts to
let you know your SETU ATA211 so that it becomes a fun for you to use it.
Intended Audience
This System Manual is aimed at:
Network and System Engineers, who will install, maintain and support SETU ATA211. It is assumed that
they have some experience in installing VoIP Phone Adaptor and are familiar with VoIP technology.
End Users, the persons/organizations who will actually use SETU ATA211. They include residential users,
personnel of small and medium businesses, large enterprises, other commercial and public organizations/
institutions.
It is assumed that the End Users have some previous experience in operating VoIP Phone Adaptor. End
Users are not expected to configure the system or program its features. However, it is anticipated that some of
them may have to or want to configure the phone adaptor and program the features. Therefore, this document
provides instructions on installation and configuration of the Phone Adaptor in as lucid manner as possible.
Organization of this document
This System Manual contains following topics:
Introduction: Gives information about this system manual.
Knowing SETU ATA211: Help you to know your SETU ATA211.

2Matrix SETU ATA211 V1 System Manual
Getting Started: Contains information on how to install SETU ATA211.
Using SETU ATA211: Gives instructions on using your SETU ATA211.
Configuring SETU ATA211: Contains instructions for configuring the parameters of SETU ATA211.
Software upgradation: Gives you information on how to upgrade the software and configuration files of
SETU ATA211.
Reinstate the Default Settings: Helps you to default the system when you are stuck somewhere or when you
are unable to configure your system properly.
Appendices: Contain information such as Frequently Asked Questions, Acronyms, System commands etc.
How to Read this System Manual
This System Manual is prepared in such a way that you will find all the information quickly and easily. The table of
contents given at the beginning of this System Manual shows all the chapters along with the main topics covered in
that chapter. Page numbers are given opposite to every topic which helps you to refer that particular topic easily.
Also index at the back of this System Manual contains a keyword reference with page numbers which will help you
to find the particular information easily.
Conventions used in this System Manual
Notes: It indicates something that requires your special attention or to remind you of something you need
to do when you are using SETU ATA211.
•Cross-references: It is given in blue shaded text in the soft copy. You will be able to navigate easily
through the System Manual with the help of Cross-references.
•Instructions: Instructions to be followed are given in the arrow format as shown below:
Click on Network Neighborhood
 Properties  TCP/IP Connection  Properties.
Terminology used in this System Manual
In this manual words 'ATA', 'ATA211', 'SETU ATA211', 'System' and 'gateway' are used synonymously. Similarly
'user' and 'you' have same meaning and are referred to the user of SETU ATA211. Also 'Caller' and 'Calling party'
are same and 'Callee' and 'Called party' are used synonymously.
Some of the terms used in the manual are defined below:
•Admin: A person who installs, configures and maintains SETU ATA211. Admin can also be the user.
Admin has full accessibility of the system.
•User: A person who uses SETU ATA211. User has limited access to the system
•Caller/Calling party: A person who makes calls.
•Callee/Called party: A person who receives calls.
•Remote user/Remote party/Remote end: The person with whom the user interacts.

Matrix SETU ATA211 V1 System Manual 3
•Transferor: The user who transfers the call.
•Transferee: The remote user whose call is to be transferred (first party) to another remote user (second
party).
•Transfer Target: The remote user to whom the call is to be transferred (second party).
•LAN administrator: A person who maintains the LAN network of an organization.
Using this manual, you will be able to install, operate and make optimum use of SETU ATA211. In case you face
any technical difficulties, you are advised to contact our dealers for help. All Matrix dealers are properly trained and
ready to give you support whenever needed. In addition to this, technical consultation is also available from Matrix
engineers every business day. For technical consultation from our engineers, you are requested to dial our support
numbers.

4Matrix SETU ATA211 V1 System Manual

Matrix SETU ATA211 V1 System Manual 5
CHAPTER 2 Knowing SETU ATA211
The Overview
ATA211 is a VoIP Analog Telephone Adapter used as a SIP-FXS-FXO Gateway. It allows you to make and receive
voice calls over IP Network as well as PSTN network using conventional telephone instrument.
ATA211 uses SIP (Session Initiation Protocol) protocol to make voice calls over the IP network. ATA211 converts
the voice traffic into IP packets for transmission over the internet. When a telephone number is dialed by you,
ATA211 converts it into an IP call using the Session Initiation Protocol (SIP) and initiates a call, thereby making
VoIP calls as easy as normal telephone call. You have flexibility to make a call by selecting any SIP account or you
can also select FXO port to make a call.
The number dialed from FXS port can be routed to FXO port or SIP account based on the number dialed.
The Incoming call on SIP can be routed to FXS or FXO port or to a fixed destination number based on the CLI
received.
The Incoming call on the FXO port can be routed to FXS port or SIP account as programmed in Dialed Number
Table.
ATA211 can be used in Residence, SOHO, Corporate Offices, Industries, Workshops, etc. ATA211 can be used to
make voice calls to remotely located branch offices of an enterprise using Internet network.
ATA211 also offers flexibility to make VoIP calls over the Internet and browse the Internet simultaneously using
inbuilt router.
ATA211 has 1 WAN port, 1 LAN port, 1 FXS port, 1 FXO port, a Power Socket and 5 LEDs.
FXSFXO
PC/LANWAN

6Matrix SETU ATA211 V1 System Manual
WAN Port
The WAN port labeled as WAN is used to connect the ATA211 to Internet Network or to the LAN Network. Refer
topic “Applications of SETU ATA211” for more details.
LAN Port
The LAN port labeled as LAN is used to connect a PC to the ATA211. LAN port can also be connected to LAN
switch in certain applications. Refer topic “Applications of SETU ATA211” for more details.
FXS Port
The FXS port labeled as FXS is used to connect telephone instrument to the ATA211.
FXO Port
The FXO Port labeled as FXO is used to connect the ATA211 to the PSTN Network.
Power Socket
A Power Socket labeled as 12V DC is used to power the system using 12VDC, 1.25A power adaptor.
LEDs
The LEDs on the module are as shown in the figure below.
1. ATA211 has five LEDs namely FXS, FXO, SIP1, SIP2 and POWER. LEDs indicate the status of the ports,
various events occurring on the ports and also the error conditions.
2. The reset sequence: At Power ON, POWER LED will glow Green, continuously whereas all other LEDs
(FXS, FXO, SIP1 and SIP2) will glow Red for 3 times (250 ms On-time and 250 ms Off-time).
3. On successful completion of initialization cycle, each LED will glow as per the call conditions as described
below:
LED Status Meaning
FXS Continuously ON Indicates that FXS port is either OFF-hook or in speech during IC
Call/OG Call.
Blinks fast 200ms ON,
200ms OFF
Indicates that FXS port is in Error state during IC/OG call.
Blinks slow 500ms ON,
500ms OFF
Indicates that FXS port is Ringing for IC Call or Number is being
dialed for OG call (After end of dialing).
Continuously OFF Indicates that FXS port is in ON-Hook.

Matrix SETU ATA211 V1 System Manual 7
Remarks:
1. The gateway supports that all the three SIP Accounts can be used for Peer to Peer calling OR can be used
for Proxy Calling. It also supports to use two SIP Accounts for Proxy calling and to use third SIP Account
for Peer to Peer calling.
2. User can know the registration status of SIP Account1 and SIP Account2 on LED. But, if user is using SIP
Account3 also for proxy calling, registration status for SIP Account3 can only be known from the 'Status
page' of Web Jeeves or issuing command from SLT. Refer appendices “System Commands” for display of
status using command.
FXO Continuously ON Indicates that FXO port is either OFF-hook or in speech during IC
Call/OG Call.
Blinks fast 200ms ON,
200ms OFF
Indicates that FXO port is in Error state during IC/OG call.
Blinks slow 500ms ON,
500ms OFF
Indicates that FXO port is Ringing for IC Call or Number is being
dialed for OG call (After end of dialing).
Continuously OFF Indicates that FXO port is ON-hook.
SIP1 Continuously ON Indicates that SIP1 is enabled and is registered with the SIP server
or 'Active' status of SIP Account.
Blinks fast 200ms ON,
200ms OFF
Indicates that SIP1 is enabled but not registered with the SIP server
(SIP is configured as proxy).
Blinks slow 500ms ON,
500ms OFF
Indicates that SIP1 is enabled but not registered with the SIP server
(SIP is configured for P2P calling).
Continuously OFF Indicates that SIP1 is disabled.
SIP2 Continuously ON Indicates that SIP2 is enabled and is registered with the SIP server
or 'Active' status of SIP Account.
Blinks fast 200ms ON,
200ms OFF
Indicates that SIP2 is enabled but not registered with the SIP server
(SIP is configured as proxy).
Blinks slow 500ms ON,
500ms OFF
Indicates that SIP2 is enabled but not registered with the SIP server
(SIP is configured for P2P calling).
Continuously OFF Indicates that SIP2 is disabled.
SIP3 - (Refer Remarks)
LED Status Meaning

8Matrix SETU ATA211 V1 System Manual
Programming Options
• SETU ATA211 gives flexibility to configure its parameters either using Conventional Phone Instrument or
computer. ATA211 supports embedded Web server (http based) so that the parameters can be configured
using GUI based special software called Web Jeeves.
• You will be able to configure only limited Parameters and features through phone. Please refer appendices
“System Commands”.
• Using computer, you can configure all the parameters of ATA211. To configure the parameters using
computer, configure the IP address and subnet mask of LAN/WAN port of ATA211 using phone and open
the Web Jeeves.
Configuring using Phone
You can configure the IP Address and Subnet Mask of LAN/WAN port and Connection Type of ATA211 using
Conventional Phone Instrument as explained below:
1. Pick up the handset of Analog Phone connected to ATA211.
2. Dial the programming access code #19 followed by the Admin Password (default is 1234). OR dial the
access code #18 followed by User Password (default is 1234). You will get programming tone.
3. To change the connection type of the WAN port, viz Static, DHCP or PPPoE, enter command:
15<Code>#*. To enable/disable 'L2 VLAN/CoS' on WAN port, enter command: 16<Code>#*. Where,
code is 0 for disable and 1 for enable.
4. Enter LAN IP address using the command: 12<LAN IP Address>#*. For example to enter IP address
192.168.1.120, enter the command 12<192168001120>#*.
5. Similarly enter Subnet mask of LAN port using command: 14-LAN Subnet Mask-#*.
6. Enter the WAN IP address using the command: 11-WAN IP Address-#* and enter WAN subnet mask
using the command: 13-WAN Subnet Mask-#*.
7. You can know the status of various network parameters on the display of your SLT. You can know the
connection type viz DHCP, PPPoE or Static, WAN IP address and subnet mask, LAN IP address and
subnet mask, Gateway address and DNS address.
8. Entering programming mode using command #18-1234 or #19-1234 and then enter the command 37-#*
to know the current connection type of ATA211. ATA211 will display the connection type on SLT display. If
the connection type is programmed as DHCP, you will get display for DHCP. Similarly you will get display
as PPPoE or Static as per type of connection.
9. Similarly, enter the command 31-#* to display the WAN IP address on SLT.
10. Enter the command 32-#* to display the LAN IP address on SLT.
11. Enter the command 33-#* to display the WAN subnet mask on SLT.
12. Enter the command 34-#* to display the LAN subnet mask on SLT.
13. Enter the command 35-#* to display the Gateway address on SLT.

Matrix SETU ATA211 V1 System Manual 9
14. Enter the command 36-#* to display the DNS address on SLT.
15. Enter the command 38-SIP Account-#* to display the registration status of SIP account on SLT. For e.g.
The display will be '001' for 'Disable' status, when the SIP account is disabled.
The display will be '002' for 'Active' status, when SIP account is registered (for Proxy) or configured for
Peer-to-Peer.
The display will be '003' for 'Registering' status, when SIP account is in process of registration.
The display will be '004' for 'Failed' status, when any error condition occurs and no call can be made using
this SIP account.
16. Whenever you issue the command to display any parameter on the display of SLT, you need to go on-hook
after issuing the command. You will get ring and ATA211 will display the desired parameters for which
command is issued on SLT. You will again reach the programming mode on going off-hook.
17. When you issue valid command in programming mode, ATA211 plays confirmation tone for 3 seconds
followed by programming tone. To exit programming mode, enter '0'. You get dial tone if network
parameters are not changed or else the ATA211 will restart without dial tone/confirmation tone.
• When ATA211 gets IP from DHCP/PPPoE server, you can know these values by displaying it on FXS
port also. Refe appendices “System Commands” for other commands to display other parameters for
LAN and WAN port.
This is how LAN port and WAN port of ATA211 can be configured using Conventional Phone.
Configuring using Computer
To configure the IP Address and Subnet Mask of LAN/WAN port of ATA211 using Web Jeeves follow the steps
given below:
Changing the IP address of LAN/WAN port through LAN port:
1. Connect a computer to the LAN port of ATA211.
2. Know the IP Address and Subnet Mask of the computer by following the steps given below:
For Windows XP, Go to Control panel,
 Select Network Connections  Network connections 
Right click on 'Local Area Connection'
 Properties  TCP/IP Connection  Properties.
WAN Port
FXS
SETU ATA211
LAN Port
FXO

10 Matrix SETU ATA211 V1 System Manual
If you are using Operating System other than Windows XP, contact your LAN administrator to determine
the IP address of the computer.
3. Change IP address and Subnet Mask of computer such that computer and LAN port of ATA211 are in
same subnet.
If you cannot change the IP address and subnet mask of your computer, please refer “Programming
Options” topic to change IP address and subnet mask of the LAN port of ATA211 using the phone
commands
12<LAN IP Address>#* and 14-LAN Subnet Mask-#*.
4. Open Web Jeeves of ATA211 by entering the programmed or default LAN port address in the URL field
and press 'Enter'. Default IP address of LAN port of ATA211 is 192.168.002.006 and default subnet mask
is 255.255.255.0.
5. Login into the Home page using the Admin password (default 1234).
6. Go to 'WAN port Parameter' link and change the required parameters there. If the IP Address is changed,
system will restart and you will have to login again !
7. If required, change the parameters of 'LAN port' also.
8. Please note that LAN port and WAN port of ATA211 must be in the different subnet else routing
functionality of ATA211 shall get affected.
9. Click on 'Submit'. The system shall reboot and user will be required to log in again using the new IP
Address.
10. Once the necessary changes are made it is advisable to restore the earlier settings of the computer while
removing the computer.

Matrix SETU ATA211 V1 System Manual 11
Changing the IP address of LAN/WAN port through WAN port:
1. Connect a computer to the WAN port of ATA211.
2. Know the IP Address and Subnet Mask of the computer by following the steps given below:
For Windows XP, Go to Control panel,
 Select Network Connections  Network connections 
Right click on 'Local Area Connection'
 Properties  TCP/IP Connection  Properties.
If you are using Operating System other than Windows XP, contact your LAN administrator to determine
the IP address of the computer.
3. Change IP address and Subnet Mask of the computer such that the WAN port of ATA211 and computer
connected to WAN port are in the same subnet.
If you cannot change the IP address and subnet mask of your computer, please refer topic “Programming
Options” to change IP address and subnet mask of WAN port of ATA211, using phone.
4. Open Web Jeeves of ATA211 by entering the default or assigned WAN port address in the URL field and
press 'Enter'. Note: The default IP address of WAN port of ATA211 is 192.168.001.171 and default subnet
mask is 255.255.255.0.
5. Login into the Home page using Admin password (default 1234).
6. Go to 'LAN port' link and make the required changes (after changes are done on this page, the system will
restart).
7. If required, change the parameters of 'WAN port' also.
8. Please note that LAN port and WAN port of ATA211 must be in the different subnet else routing
functionality of ATA211 shall get affected.
9. Click on 'Submit'. The system shall reboot and user will be required to log in again using the new IP
Address.
10. Once the necessary changes are made it is advisable to restore the earlier settings of the computer.
Please refer “Configuring SETU ATA211” for configuration of other parameters such as SIP Accounts, FXS
port etc.
WAN Port FXS
SETU ATA211
LAN Port
FXO

12 Matrix SETU ATA211 V1 System Manual
Admin Password and User Password
Admin is a person who installs, configures and maintains the SETU ATA211. Admin can also be the User.
User is a person who uses the SETU ATA211.
You can login into the Web Jeeves either using Admin Password or User Password.
Admin Password
Login using Admin Password will allow you to access all the parameters of ATA211. Default Admin Password is
1234.
User Password
Login using User Password will allow you to access only the limited parameters of ATA211. Default User Password
is 1234.
User and Admin both can access the pages of Web Jeeves as mentioned in topic 'Reinstate the Default Settings'
for (refer chapter “Reinstate the Default Settings”). All remaining pages are accessible only by Admin.

Matrix SETU ATA211 V1 System Manual 13
Applications of SETU ATA211
ATA211 finds its application in following scenarios:
1. Residential Application - Home users use ATA211 to make low-cost calls to their relatives staying
abroad.
2. SOHO Application - Small Office owners use ATA211 to make low-cost calls to their overseas customers,
employees, suppliers, etc.
FXS
LAN
ATA211
PSTN
IP Network
Proxy
Broadband
Modem/Router
FXO
FXS
LAN
PBX
WAN
Proxy
PSTN
IP Network
FXO
Broadband
Modem/Router
ATA211

14 Matrix SETU ATA211 V1 System Manual
3. Business Application - Corporate Offices use ATA211 to make low-cost calls to their overseas
customers, employees, suppliers, etc.
4. Peer-to-Peer Calls Application - Corporate Offices also use ATA211 to communicate between various
branch offices free of cost.
Hope, now you know your SETU ATA211!
FXS1
LAN
WAN
PSTN
IP Network
FXO
Switch
Proxy
Broadband
Modem/Router
ATA211
PBX
FXS
LAN
WAN
Broadband
Modem/Router
IP Network
FXS
LAN
WAN
FXS
LAN
WAN
FXS
LAN
WAN
ATA211
ATA211
ATA211
ATA211
Location D
Location C
Location A
Location B
Broadband
Modem/Router