Matrix SETU VFX User manual

SETU VFX
Quick Start

SETU VFX
Low-Density Multi-Port VoIP-FXO-FXS Gateway
Quick Start

Documentation Disclaimer
Matrix Comsec reserves the right to change, at any time, without prior notice, the product design,
specifications, components, as engineering and manufacturing may warrant.
This is a general documentation for all models/configurations of the product. The product may not
support some of the features/facilities described in this document.
While every reasonable effort has been made to ensure accuracy of content in this document,
Matrix Comsec assumes no responsibility for errors or omissions that may occur herein. No
liability is assumed for damages, costs, expenses resulting from unauthorized modifications or
repairs to the product; failure to use information or to comply with the installation, operation and
maintenance instructions contained in this document.
Copyright
All rights reserved. No part of this document may be copied or reproduced in any form or by any
means without the prior written consent of Matrix Comsec.
Version V1
Release date: August 12, 2019

Table of Contents i
Contents
Know Your SETU VFX .................................................................................... 1
Overview ........................................................................................................... 1
Ports and Connectors ........................................................................................ 3
Installing SETU VFX ....................................................................................... 4
Before You Start ................................................................................................ 4
Getting Started .................................................................................................. 4
Connecting SETU VFX ...................................................................................... 5
Power ON SETU VFX ....................................................................................... 7
Accessing Jeeves (GUI) .............................................................................. 11
Connecting a Computer .................................................................................. 11
Configuring SETU VFX ................................................................................ 16
Using the Wizard ............................................................................................. 16
Using Selective Configuration ......................................................................... 17

Matrix SETU VFX Quick Start 1
Know Your SETU VFX
Thank you for choosing the Matrix SETU VFX. Please read the instructions in this Quick Start to
install and operate your SETU VFX properly.
This Quick Start is meant to help you install and configure the basic parameters of the system. For
advanced configuration and feature description, please refer the System Manual. To download,
click https://www.matrixtelesol.com/product-manuals.html
You can also view and download the manual by scanning the QR code printed on the Product
Label/Packaging Label.
For product registration and warranty related details, please visit https://www.matrixcomsec.com/
product-registration-form.html
Overview
SETU VFX is available in the following configurations:
This is the common document for all the above mentioned configurations.
Sr. No. Configuration Voice
Channels
FXO
Ports
FXS
Ports
WAN
Port LAN Port Lifeline Port
1SETU VFX880 8 8 0 1 1 0
2SETU VFX808 8 0 8 1 1 1
4SETU VFX440 4 4 0 1 1 0
3SETU VFX404 4 0 4 1 1 1

2 Matrix SETU VFX Quick Start
SETU VFX880 (VoIP-FXO Gateway)
SETU VFX880 has a WAN Port, a LAN Port, a USB Port, a Reset button, 8 FXO Ports, 9 SIP
Trunks, a Power Socket.
SETU VFX808 (VoIP-FXS Gateway)
SETU VFX808 has a WAN Port, a LAN Port, a USB Port, a Reset button, a Lifeline Port, 8 FXS
Ports, 9 SIP Trunks, a Power Socket.
Power
Adapter
Reset
Button
FXO
Ports
LAN
WAN
USB Port
(Unused)
Power
Adapter
Reset
Button
LifeLine
Port
FXS
Ports
LAN
WAN
USB Port
(Unused)

Matrix SETU VFX Quick Start 3
Ports and Connectors
LEDs
SETU VFX has total 10 LEDs. One for Power (PWR), one for Status (STS) and eight Port LEDs (P1
to P8). The LEDs indicate the status of the ports and various events occurring on the ports,
including errors.
To each LED, except Power and Status, you can assign a port of your choice. So, if required, you
can assign some or all of these LEDs to SIP Trunks. To know more, see Port LED topic under
Maintenance in the System Manual.
SETU VFX is easy to install and operate. The built-in web server, Jeeves, allows you to configure
the system parameters and features on-site as well as from a remote location.
Port Connector Description
12VDC-2A DC Jack To connect 12VDC, 2A Power Adapter.
P1 to P8 (FXOa)
a. FXO Port is available only in VoIP-FXO Gateway.
RJ11 To connect PSTN lines or a PBX.
P1 to P8 (FXSb)
b. FXS Port is available only in VoIP-FXS Gateway.
RJ11 To connect standard Telephone Instruments, or a Fax Machine or
a PBX.
LifeLine Portc
c. Life Line Port is available only in VoIP-FXS Gateway.
RJ11 To access PSTN line during power failure/emergency conditions.
Reset Button --- To restart the system or to restore the default LAN IP Address.
USB Port --- Unused
WAN Port RJ45 To connect to the IP network over a DSL Modem or Router or a
LAN Switch.
LAN Port RJ45 To connect a computer or a LAN Switch.

Matrix SETU VFX Quick Start 4
Installing SETU VFX
Before You Start
• Keep the following ready:
•Powersupply.
• A SIP Account from an ITSP to test VoIP connectivity.
• A standalone computer or a computer connected in a LAN to access Jeeves, the web-
based configuration tool of SETU VFX.
• Appropriate cables and connectors to set up and test the WAN interface of SETU VFX and
the LAN connection.
• An Analog Trunk Line from the CO/PSTN to connect to the FXO Port, if applicable.
• At least one standard telephone instrument to connect to the FXS Port, if applicable. You
can also connect a fax machine or a PBX.
• Necessary telecom wiring for the lines and devices to be connected to the FXS and FXO
Ports.
• Standard, good quality, twisted pair telephone cables with 0.5mm conductor diameter
and RJ11 plugs for the FXS and FXO Ports.
• Do not install this product near any area where,
• it is exposed to direct sunlight, heat, excessive cold or humidity, dust, oil, corrosive fumes.
• there is a water source (wash basin, tub, shower, pool, sprinkler, etc.)
• there is source of electromagnetic noise such as radio equipment, heavy transformers,
faulty electric chokes of tube-lights, device having a faulty coil.
• Ensure proper electrical earth and telecom earth for the safety of the product and persons
handling it.
• Always wear an electro static discharge preventive wrist wrap or belt and use a grounding mat
when handling the product and its parts.
• SETU VFX contains a 3VDC/18mAh (Li-Al) alloy-Manganese Dioxide Coin Battery (ML 1220 -
Rechargeable) of diameter 12.5mm and height 2.0mm. Battery should be replaced only by
authorized dealers of Matrix. There is a risk of explosion if the Battery is replaced in an incorrect
manner. Please dispose-off used Batteries.
Getting Started
• Select an appropriate site to install the SETU VFX, considering the safety precautions listed
earlier in this chapter.
• Unpack SETU VFX and verify the package contents:

Matrix SETU VFX Quick Start 5
•SETUVFXUnit
• Power Adapter - 12VDC, 2A (Country Specific)
• Ethernet Cable (RJ45)
•LineCord(RJ11)
1
• Two Screws M7/30 with grips
• Mounting Template
• Warranty Card Set
If any of these items is missing or damaged, please contact the dealer/reseller from whom
you purchased the system.
• Place the system at the selected site.
If you are mounting the system on a wall, refer to the mechanical dimensions of the product
and use the mounting template for drilling holes on the wall.
Connecting SETU VFX
SETU VFX880 (VoIP-FXO Gateway)
1. Applicable only for VoIP-FXS Gateway.
PSTN
Power
Adapter
LAN Switch/ Hub
Computers
IP
Network
DSL Modem/ Router

6 Matrix SETU VFX Quick Start
SETU VFX808 (VoIP-FXS Gateway)
Connecting to the IP Network
•ConnecttheWAN Port of SETU VFX to the IP Network—a DSL modem/router or a LAN
Switch—using the Ethernet cable supplied for the port.
If connecting to the Public IP Network,
• Plug one end of the Ethernet cable into the WAN Port of SETU VFX and the other end into the
DSL modem/ Router.
IP
Network
DSL Modem/ Router
Standard
Teleph o ne
Power
Adapter
LAN Switch/ Hub
Computers
PSTN (LifeLine)

Matrix SETU VFX Quick Start 7
If connecting to a Private Network (Behind a NAT Router),
• Plug one end of the Ethernet cable into the WAN Port of SETU VFX and the other end into the
LAN Switch/Hub.
The default IP Address of the WAN Port is: 192.168.1.100
The default Subnet Mask of the WAN Port is: 255.255.255.0
Connecting to the CO Network2
•TotheFXO Ports, connect the Analog Trunk lines from your CO Network/PSTN.
You may also connect a PBX to the FXO Port.
Connecting Telephone instruments3
•TotheFXS Ports, connect standard single line telephones using standard telephone cables
with RJ11 plugs.
You may also connect a Fax machine or a PBX to the FXS Port.
Power ON SETU VFX
• Connect the Power Adapter into the power jack, and plug it into a power outlet.
• Switch ON power supply and observe the reset cycle.
2. Applicable only for VoIP-FXO Gateway.
3. Applicable only for VoIP-FXS Gateway.

8 Matrix SETU VFX Quick Start
LED Indication
At Power ON, Power LED will turn ON (Continuous Green). Other LEDs will follow the sequence
summarized in the table below, during initialization.
System Status Color STS P1 P2 P3 P4 P5 P6 P7 P8
Time
in
MS
Power ON -
UBOOT Red ON OFF OFF OFF OFF OFF OFF OFF OFF
Kernel UP Red ON OFF OFF OFF OFF OFF OFF OFF OFF
Application and
LED Driver
Loaded
Green OFF ON OFF OFF OFF OFF OFF OFF OFF
Few Initialisation
(i.e SysConfig,
Resolver,SysLog
etc.)
Green OFF ON ON OFF OFF OFF OFF OFF OFF
Few Initialisation
(i.e WebJvs,
CallManager,
PortCnfg etc.)
Green OFF ON ON ON OFF OFF OFF OFF OFF
VOPP Program
Download
Success
Green OFF ON ON ON ON OFF OFF OFF OFF
All Init Done,
System goes
Live
Green ON ON ON ON ON ON ON ON ON 1000
ms
Red ON ON ON ON ON ON ON ON ON 1000
ms
OFF OFF OFF OFF OFF OFF OFF OFF OFF 1000
ms
Green ON OFF OFF OFF OFF OFF OFF OFF OFF 1000
ms
OFF OFF OFF OFF OFF OFF OFF OFF OFF 1000
ms
(Continuous Green blinking as given in last 2 steps)

Matrix SETU VFX Quick Start 9
During initialization, System LED (STS) will display following error/events/status:
During normal functioning, FXS/FXO Port LEDs will display following error/events/status:
During Off-hook state, FXS Port LED glows continuous Red. However, if the system is in
programming mode, the LED of the port from which you entered the programming mode will glow
continuously Green. After exiting the programming mode, the LED will turn Red again (displaying Off-
hook event).
LED Status Color Comment
Continuous On Red VoPP program download fail.
2000 ms On (Red)
5000 ms On (Green)
Red and
Green Modules not detected.
1sec On - 1sec Off Green
SETU VFX started successfully.
Network link is Up.
SIP stack is Up.
CDR buffer is not full.
500 ms On - 500ms Off -
500 ms On - 500ms Off -
500 ms On - 500ms Off -
500 ms On - 500ms Off (4 Blinks)
Green
Network link is down.
SIP stack is down.
CDR buffer is not full.
500 ms On - 500ms Off -
500 ms On - 500ms Off -
500 ms On - 1500ms Off (3 Blinks)
Green
Network link is Up.
SIP stack is down.
CDR buffer is not full.
500 ms On - 500ms Off -
500 ms On - 500ms Off -
500 ms On - 500ms Off -
500 ms On - 500ms Off (4 Blinks)
Red
Network link is down.
SIP stack is down.
CDR buffer is full.
1sec On - 1sec Off Red
Network link is up.
SIP stack is down.
CDR buffer is full.
500 ms On - 500ms Off -
500 ms On - 500ms Off -
500 ms On - 1500ms Off (3 Blinks)
Red
Network link is up.
SIP stack is up.
CDR buffer is full.
LED Status Color Event/State/Status
Continuous OFF -Port Idle/Disable
400ms On - 200ms Off -
400ms On - 3000ms Off (2 Blinks) Red Incoming Ring Event
Continuous On Red Off-hook Event
Continuous On Green Speech

10 Matrix SETU VFX Quick Start
You can assign any of the port status LEDs to SIP Trunks. To know more, see Port LED topic
under Maintenance in the System Manual.
When an LED is assigned to a SIP Trunk, it will display the following error/event/status:
When the Reset Cycle is completed, you may configure the system using the embedded web
server, Jeeves.
LED Status Color Event/State/Status
Continuous Off - SIP Disable
Continuous On Green SIP Registered
Continuous On Red SIP Registration Failed
200ms On - 200ms Off - 200ms On - 3400 Off
(2 Blinks) Red SIP Authentication Failed

Matrix SETU VFX Quick Start 11
Accessing Jeeves (GUI)
SETU VFX provides an embedded web server with a Graphic User Interface (GUI), Jeeves, for
configuration.
To access Jeeves, you will need to connect a computer to SETU VFX.
Connecting a Computer
You may connect a standalone computer to SETU VFX or grab any computer connected in the
same LAN as SETU VFX.
• Connect a standalone computer to SETU VFX, when installing the system for the first time. You
may connect it to the LAN after you have finished installation and configuration of the system.
• If the computer for accessing Jeeves is connected in a LAN Switch and the WAN Port of SETU
VFX is connected behind a NAT router, make sure that both the LAN and WAN connections are
in different Subnets.
To connect a standalone computer,
• Plug one end of the Ethernet cable supplied with the system into the LAN Port of SETU VFX.
Plug the other end into the LAN Port of the computer.
• Make sure the IP Address of the computer and the LAN Port of SETU VFX do not conflict, and
that both are in the same Subnet.
The default IP Address of the LAN Port of SETU VFX is: 192.168.2.100
The default Subnet Mask of the LAN Port of SETU VFX is: 255.255.255.000

12 Matrix SETU VFX Quick Start
Change the Subnet of the computer, if necessary.
• Make sure a Web-browser, either Internet Explorer version 7 or later or Mozilla Firefox version
3.5 or later, is installed on the computer.
• Open the browser on the computer.
• In the address bar of the browser, enter the default IP address of the LAN Port:
192.168.2.100
• You will be redirected to the HTTPS protocol for security reasons.
•Clickthehttps://192.168.2.100 link.
•TheLogin page will open.
•InLogin Password, enter 1234, the default SE Password.
•ClicktheLogin button.

Matrix SETU VFX Quick Start 13
Before you start configuring the system, if you wish to view or download the SETU VFX System
Manual/User Card, you can scan the QR Code present on the login page of Jeeves.
• You will be prompted to change the default SE Password.
•InCurrent Password, enter the default SE Password.

14 Matrix SETU VFX Quick Start
• Enter the New Password. All ASCII characters (except Percentage %, Hash #, Equal to =,
Plus +, And &, Backslash \, Less than <, Greater than >, Apostrophe ’ , Double Quote "and
Space) and digits 0to 9are allowed. The new password must be:
• a minimum of 6 characters to a maximum of 16 characters.
• include atleast one upper-case, one lower-case, one number and one special character.
•InConfirm New Password, re-enter the new password to confirm.
• Click Submit. You will be re-directed to the Login page again.
•InLogin Password, enter the new password.
As this password is meant for restricting access to the SE mode, we strongly recommend you to:
• Keep the password secret.
• Select a complex password that cannot be easily guessed.
• Change the password regularly. See Login Password topic in the System Manual for
instructions.
• On successful login, the Home page of Jeeves opens.
The left navigation bar displays the links Basic Settings, Advanced Settings, Maintenance
and Status.
Basic Settings break down the complexities of configuration and are sufficient to get your
system into operation.
Advanced Settings enable you to configure the advanced features and facilities of SETU VFX.
Maintenance allows you to carry out system maintenance and monitoring activities like
uploading/upgrading firmware and configuration, system debug, system restart.

Matrix SETU VFX Quick Start 15
Status allows you to view the system details and status of the ports - FXO Ports (if
applicable), Network and SIP Trunks.
You may now configure the Basic Settings of SETU VFX.

Matrix SETU VFX Quick Start 16
Configuring SETU VFX
There are two ways to do the basic system configuration using Jeeves:
•usingtheWizard.
Or
• through Selective Configuration of basic settings.
Using the Wizard
The configuration Wizard leads you step-by-step through the configuration of the basic settings.
To use the Wizard,
•ClicktheWizard icon , on the top right of your screen.The Home page of the Wizard
opens.
• To navigate the Wizard pages use the Next and Back buttons.
• When you press the Next button, the changes on the current page are saved and the Wizard
takes you to the next page.
• When you press the Back button, you will be prompted to save changes made on the current
page.
•TheExpand button , expands a link on the page to display all parameters under the link.
•TheCollapse button , collapses a link, hides all the parameters under a link on the page.
•TheSettings icon , enables you to configure / edit the settings of a parameter further.