MAXOAK AC012K-HU-35 User manual

User Manual
AC012K-HU-35

CONTENTS
5
3
2
01
05
Product Details
Specification
05
06
2.1
2.2
10
12
13
Upstream Wiring
Mounting
07
08
3.1
3.2
07
Safety and Warnings
1
Product Introduction
Installation Details
Troubleshooting 23
6Maintenance 24
7Warranty 24
04
Package Contents
410
Operation and Configuration
4.1 Charging Operation - Plug & Charge
4.2 Charging Operation - Use RFID Card
4.3 Evchargo APP
Declaration 26
8
Frequently Asked Question 28
9

WARNING: Important Safety Instructions:
This manual contains important instructions for Models
AC012K-HU-35. The following basic precautions should be followed
during installation, operation and maintenance. For the general
instructions, the types of specific models are not required to be
indicated:
WARNING: Improper connection of the equipment-grounding con-
ductor will result in a risk of electric shock. Please contact a qualified
technician if you are confused about whether the product is prop-
erly grounded. Do not refit the plug provided with the product – if it
does not fit the socket, please contact a qualified technician to
have a proper socket installed.
WARNING: Grounding Instructions:
This product must be grounded. If it occurs malfunction or breaks
down, grounding will provide a path of least resistance for electric
current to reduce the risk of electric shock. This product is equipped
with a cord that has an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate
socket that is properly installed and grounded under the local regu-
lations.
WARNING: User Maintenance Instructions:
Turn off the power to the charge point before cleaning. Do not use
cleaning solvents to clean any part of the charge point. The enclo-
sure, cable and connector should be cleaned with a clean, dry cloth
to remove dust and dirt. Grounded under the local regulations.
Read all the instructions before installing or using this product.
The charging should be supervised when used around children. Do
not allow children to operate the charge point.
Do not touch the connector or end terminals with your fingers or
any sharp metallic objects or tools.
Do not use this product if the flexible power cord or EV cable is
frayed, has broken insulation, or has any other signs of damage.
Do not use this product if the enclosure or the EV connector is
broken, cracked, open, or shows any other indication of damage.
Please save these instructions.
•
•
•
•
•
Safety and Warnings
01

WARNING: Turn off the power supply or unplug the charge connec-
tor to achieve electrical isolation.
It should be in a well-lit area and away from the crowded place
to avoid accidental tripping risk.
Away from areas of child activity to avoid potential shock risk
•
•
WARNING: Moving, Transporting, and Storage Instructions:
Improper movement or storage of the charge point will result in
damage to the product.
WARNING: Turn OFF the circuit breaker at the service panel before
performing any electrical work or repair.
WARNING: The charging should be supervised when used around
children. Do not allow children to operate the charger.
WARNING: Keep the charge point away from explosive or flamma-
ble materials, chemicals, vapors and other hazardous objects.
WARNING: Do not touch the connector or end terminals with your
fingers or any sharp metallic objects or tools. Do not put fingers into
the socket pin when the unit is powered on.
WARNING: If the charge point occurs repeated fault, please contact
the qualified personnel.
WARNING: Use or operate charge point:
WARNING: Do not use this device if the charger fails to work correct-
ly in accordance with the operation manual. Contact the qualified
technician to repair or contact the supplier for replacement.
WARNING: Improper installation of the charge point will result in
personal injury or product damage.
WARNING: This charge point installation guide is not a substitute for
electrical safety precautions.
WARNING: Use this charge point within the specified operating
parameters, otherwise may result in injury or death.
WARNING: Install the charge point in a location where the charging
cable will not be stepped on, tripped over, damaged or stressed.
WARNING: Do not tamper with or modify this device.
02

WARNING: Do not use the charge point if the flexible power cord or
cable is frayed, has broken insulation, or any other signs of damage.
CAUTION: Incorrect installation of the charge point will result in the
risk of damage to the battery of vehicle and the charge point itself.
These damages will void the warranty for the vehicle and the charge
point.
CAUTION: Do not operate the charge point in temperatures beyond
its specified operating range.
Alternating current supply symbol:
03
CAUTION: Risk of electric shock. Do not remove cover or attempt to
open the enclosure. No user serviceable parts inside. Refer servicing
to qualified service personnel.
WARNING: Only for use with vehicles that do not require ventilation.
WARNING: To avoid a risk of fire or electric shock, do not use this
device with an extension cord.
WARNING: Risk of explosion. This equipment has arcing or sparking
parts that should not be exposed to flammable vapors. This equip-
ment should be located at least 460 mm (18 inches) above the floor.
CAUTION: Do not use this product if there is any damage to the
unit.To reduce the risk of electric shock, connect only to properly
grounded outlets.

01/ Package Contents
Mounting Template (*1) User Manual (*1)
6 Wall Plugs (*6)
Connector Holster (*1)
M4*32 Screw (*6)
M4*12 Screw (*2)
04
RFID card (*2) M4 Hex Key (*1)
M
ountin
g
T
e
M
4*12 S
c

02/ Product Introduction
2
Indicator strip
Yellow
Red
Green
RFID card sensing
area
3
Mounting holes
1
5 6
4
Drain holes
7
2
44
3
5
67
External Cover Base Cover
Front View Rear View
2.1 Product Details
05
Outgoing cable
hole
1
Logo only
Incoming cable
hole

Product Dimension 344*192*101mm(H*W*D)
User Interface
Safety
Environment
Package
Housing Material
LED Indicator
Start Mode
Enclosure Rating
Plastic PC
RED/YELLOW/GREEN
Plug & Charge/RFID/APP
Wall-mount
-30℃~+50℃
5%~95%
<2000m
Leakage Current
Protection
Electrical Protection
Certification standard UL 2594, UL 2231-1 & -2
CCID 20
NEMA 4
Over current protection, Leakage current protection,
Ground protection, Surge protection, Over/Under
voltage protection, Over temperature protection
Installation
Working Temperature
Working Humidity
Working Altitude
Output
Specification AC012K-HU-35
Power Supply
Rated Voltage
Rated Current
Frequency
Maximum Current
Input Plug
Single-Phase
240V AC
50A
60Hz
50A
Input
Output Power
Charging Outlet
Cable Length
12kW
Type 1
Ёʥʦ˙˧
Communica-
tion
WiFi Yes
Hard-wire
2.2 Specification
06
Bluetooth Yes

07
03/ Installation Details
Upstream Wiring Charging stations are considered continuous load devices (EVs draw maximum
load for long durations); therefore, electrical branch circuits must be sized at 125% of the load for
North American installations, in accordance with National Electric Code (NEC) requirements. (For
other regions, refer to local code.) This means that for a maximum 50 A load at 240 V output to
an electric vehicle, 65 or 70 A breakers are required.
1
2
345
8
6
7
1. Main Breaker 2. PE Bus 3. L1 4. L2
5. Local Service or Sub Panel 6. L1 7. L2 8. PE
3.1 Upstream Wiring

08
3.2 Mounting
1. Installation Notice
·All applicable local, regional, and national regulations must be applied when installing,
repairing and maintaining this device.
·The charger can be installed on wood, stone, cement or metal walls, but make sure it can be
fixed and will not fall easily.
·This device shall be mounted at a sufficient height from ground such that the height of the
storage means for the coupling device is located between 450 mm (18 inches) and 1.2 m
(4 feet) from ground.
·This device is installed permanently, if need to change the position, please use required
tools.
2. Checks before starting the Installation Process
·Ensure the charger’s location allows good operational access for normal use and repair &
maintenance.
·The AC input components within the premise’s power supply are correctly fitted with
required protection items prior to installation of the charger.
3. Installation Procedure
1) Based on the holes of the wall-side bracket, drill 3 Yď6 * 35 mm holes on the wall, and
insert the expansion pipe.
2) Lock the wall-side bracket onto the wall by 3 x M4*32mm self-tapping screws.

09
3) Hang the EV charger on the wall-side bracket, let the top of wall-side bracket inset into
charger-side bracket, and two sides of charger-side bracket insert into wall-side bracket.
4) Lock the 2 x M4*12mm screws on two sides of the bracket component.

04/ Operation and Configuration
4.1 Charging Operation - Plug & Charge
Plug in
Plug the charging
connector into your
EV's charging socket.
A green indicator
flashing for 200ms at
1-sec intervals indi-
cates the charging
connector
is plugged in.
Standby
A green indicator
flashing slowly for 1s
at 3-sec intervals
indicates the charger
is ready to use.
Charging
A green indicator
breathing at 1-sec
intervals indicates
the charging is in
progress.
10
Tips: The charger will undergo self-testing after power on, it takes
about 30s.

Fully charged
Solid green light
indicates the EV
is fully charged.
Unplug
Unplug the charging
connector.
Return to standby mode
after the charging has
finished.
11

4.2 Charging Operation - Use RFID Card
Plug in
Plug the charging
connector into your
EV's charging socket.
A green indicator
flashing for 200ms at
1-sec intervals indi-
cates the charging
connector is plugged
in.
Use RFID Card
RFID Card
ABCDEFGH
12
Put the RFID card on
the reading area to
start or stop
charging.
A yellow indicator
flashing at 100-ms
intervals indicates
the RFID card is
successfully read.

13
4.3 Evchargo APP
Evchargo is your charger’s companion app. After connecting your
charger to Evchargo, and select the scenario for home, you can use
the app to intelligently control your charger and enjoy the charging
service.
Use your mobile device to scan the QR code below to download
and install Evchargo app.
Evchargo Download
(Apple Store & Google Play)
4.3.1 Account Creation and Login
To create an acount, you can follow the steps below:
Step 1: Open Evchargo App, and click on Sign Up.
Step 2: Enter your Email and select the country then click on Contin-
ue.
Step 3: Enter the verification code you received (you will be received
an verification code in your email).
Step 4: Set password and accept the Privacy policy and User terms
then click on Sign up.

4.3.2 Select Scenario
Based on your role, Evchargo offers two scenarios for you to use the
charging service: if you have your own home charge point, click on the
Charge Point icon, as shown below:
14

4.3.2.1 For the scenario you have your own charge point
Before you initiate a charging session using Evchargo, you are
required to make some configurations first, please follow the follow-
ing steps to complete the configuration:
Step 1: Enable permissions
You will be preseted with a page where you can allow Bluetooth,
Wi-Fi, and location permissions, as shown on Figure below.
Step 2: Select the brand of charger point
Select your charge point's brand, as shown in Figure 6 - Select
brand.
Step 3: Bind the charge point
There are three ways to bind the charge point:
Scan the QR code: Scan the QR code on the charge point.
Add a charge point manually: Enter the ID of the charge point.
Check for nearby charger point: Check the available charge points
nearby, and choose the ID of the charge point you want to bind to.
Permission Select brand Add a charge point
15
MAXOAK

Step 4: Select operator
Select the Operator from the list; the operator is the one from whom
you purchased your charge point.
Step 5: Select the communication mode
To establish a communication for your charge point, there are three
communication modes for you to select, online mode enables you
remotely control your charge point, while the Bluetooth mode and
plug & charge mode are for local operation.
Online mode
In this mode, you can remotely control your charge point, but you
need to configure the network for your charge point.
Select App (recommend) in the configuration method, and the
networking method will be Wi-Fi by default.
16

The available networking
method may vary depend-
ing on your charge point.
You can select Wi-Fi for
networking in the
drop-down options.
Bluetooth mode
To connect your charge point to your mobile device via Blue-
tooth, and you can control your charge point by the Bluetooth
communictaion.
Plug &Charge mode
Select this mode, and you can get your car charged by simply
plugging the connector into your car.
4.3.3 Charging Process
There are three ways for you to charge your car:
Charging via Network
Charging Via a RFID card
Plug & Charge.
4.3.1 Charging via network
When you select Charging via network, please refer to the above
Online Mode, and make sure you have completed the network
configuration.
You can directly start the charging session, or you also can
customize the charging by setting the maximum current and the
charging schedule when you reach the page as shown below:
17

Here is the signal strength of the Wi-Fi.
Where Wi-Fi will be used the chargepoint must be
in range of a wireless access point and the signal
must be strong and stable at the charge point.
Users may need to consider an external antenna
and/or booster to their Wi-Fi system to reach
remote charge points.
If the signal strength of Wi-Fi is
poor, you will be promped with the
tip to chanag to Bluettoth mode.
Set the current at a gradient of 1A.
Set the time period you want to charge your car,
then the charging session will start and end at the
set time.
The purpose for setting the maximum charging current is to ensure
the household electricity consumption, for example, if the current
threshold for tripping in your home is 50A and the household appli-
ances have consumed 30A, you must ensure that the output current
for the charge point falls within 20A to avoid tripping.
18