MaxxMar Cool Motion Installation manual

New Generation Maxx Motors
Cool Motion, Domlux, HWM-10, HWM-20
Operation & Programming Instructions
Command Key Combination Description Illustration
Go Up Press UP Move all the way to the upper
limit1
Press LEFT
Press DOWN
Press STOP
Move all the way to the lower
limit1
Stop ongoing motion
Press RIGHT
Hold LEFT
for 2 seconds
Hold RIGHT
for 2 seconds
Press
CHANNEL
Move the motor up in a small
increments
Move the motor up in a small
increments
Move the motor to favourite
position number 1.
Basic Operation - 1 and 5 Channel Remote Controls
Go Down
Stop
Step Up
Step Down
Go to Favourite
Position #1
Go to Favourite
Position #2
Next
Channel2
Move the motor to favourite
position number 2.
Cycle to the next channel (or
group of channels) on the
remote, making it active.
1. The motor will stop on button release if the limit is not yet set.
2. This command is not sent to the motor, and affects only the remote control on which it is executed.
Note:
Unless noted, all commands are sent
from a remote control to a motor, and
will only have effect if the remote
control's active channel has been
paired with the desired motor.
1and 5 Channel Remote Control Specifications
(Models: RC-215, RC-230)
Transmission power: 10dBm
ASK 433.92MHz wireless transmission
Outdoor transmission distance: 200m
Indoor transmission distance: 35m
Working temperature: -20°C- +55°C
Battery model: CR2450

Command Item Key Combination Description Illustration
Choosing
a Channel
Pairing
Process
Set
Remote
Control
Channel
Pairing
Process
Copy
Remote
Control
Channel
1
In order for a remote control to execute commands on a
motor, its active channel must be paired with that motor.
Use the instructions below to choose a channel, then
proceed to the pairing process.
2
Press the SET on
the back of the
remote control
Press the
CHANNEL button
as many times as
needed
Hold the HEAD
button for 3
seconds
1
1
To select the desired channel
to pair with the motor
The motor will move up and
down
1
2
Using a previously
programmed remote
control (A), hold the
SET button on the
back of the remote
control for 3 seconds
Using the new
remote control (B),
press the SET
button on the back
of the remote control
Motor will move up and down
to confirm the operation
Motor will move up and down
Motor will move up and
down to confirm that the new
remote/channel was paired
Basic Operation - 1 and 5 Channel Remote Controls Continued
1
2
1
2
Reverse
Direction
11
2
Hold the SET button
on the back of the
remote control for
3 seconds
Motor will move up and down
to indicate the process has
started
Press the
CHANNEL + STOP
buttons at the same
time
2
Motor will move up and down
to confirm the operation

Command Item Key Combination Description Illustration
Upper
Limit
Setting
2Use UP, STOP and
DOWN buttons
Hold the SET + UP
buttons at the same
time for 3 seconds
1
The motor will move up and
down to indicate the process
to set up the upper limit has
started
3
Press SET button
on the back of the
remote control
To go to the desired upper
position
The motor will move up and
down to confirm that the new
upper limit position has been
saved
Basic Operation - 1 and 5 Channel Remote Controls Continued
1
3
Lower
Limit
Setting
Deleting
Limits
Hold the SET +
DOWN buttons at
the same
time for 3 seconds
1
The motor will move up and
down to indicate the process
to set up the lower limit has
started 1
Use UP, STOP and
DOWN buttons
2To go to the desired lower
position
Press SET button
on the back of the
remote control
3
3
Hold the
SET + STOP
buttons at the same
time for 3 seconds
1The motor will move up and
down to indicate the limits
have been deleted
1
Attention: This procedure deletes the upper and lower limits and the favourite positions 1 & 2. A blind without
upper and lower limits will only move a small amount when UP or DOWN is pressed or held down.
Setting or Adjusting Limits
The motorʼs upper and lower rotational limits are set individually.
Donʼt forget to always select the correct channel of the motor you want to adjust.
The motor will move up and
down to confirm that the new
lower limit position has been
saved

Command Item Key Combination Description Illustration
Setting
Favourite
Position 1
Setting
Favourite
Position 2
Delete all
Remote
Controls
1
2
Use UP, STOP and
DOWN buttons
The motor will move
up, down or stop accordingly
to go to desired favourite
Position 1
Press the SET +
LEFT buttons at the
same time for 3
seconds
2
The motor will move up and
down to confirm the favourite
Position 1 was saved
Basic Operation - 1 and 5 Channel Remote Controls Continued
Note:
Once the upper and lower limits are set, the motor can store two favourite positions. After setting the
favourite positions, hold the LEFT or RIGHT button to send the motor to favourite position 1 or 2.
If you also use the Neo Smart Blinds app or the Neo Smart Blinds Blue app to control your blinds,
please read the related topic in the bottom of this page first.
2
1
1
2
Use UP, STOP and
DOWN buttons
Hold the HEAD
button for
3 seconds
Hold the HEAD
button for
7 seconds
The motor will move
up, down or stop accordingly
to go to desired favourite
Position 2
The motor will move up and
down
The motor will move up and
down
Press the SET +
RIGHT buttons at
the same time for 3
seconds
2
The motor will move up and
down to confirm the favourite
Position 2 was saved
Favourite Position in the MaxxLink and Bluetooth
Only the favorite position 1(left button) is accessible to the Smart Controller app. None of the favorite positions set via
remote control are accessible to the Blue Link app, however, you can easily set up a favorite position in the app.
Compatible Products to Automate your Home
MaxxLink
Control your blinds from anywhere using your phone or tablet. Voice commands are available if
integrated with Amazon Alexa or Google Home (Google Assistant).
Bluetooth
Local control of your motorized blinds using your phone or tablet. Set schedules to automate
your home. No need to connect to your Wi-fi or router.
For more information about our motors, remote controls and compatible products please visit our
website: neosmartblinds.com
To buy one of these products, please contact your dealer.
1
2
Attention: this procedure does not delete upper and lower
limits or the favourite Positions 1 and 2.

15 and 30 Channel Remote Control Specifications
(Models: RC-215, RC-230)
Transmission power: 10dBm
ASK 433.92MHz wireless transmission
Outdoor transmission distance: 200m
Indoor transmission distance: 35m
Working temperature: -20°C- +55°C
Battery model: CR2450
Command
Key Combination Description Illustration
Go Up Press UP Move all the way to the upper
limit1
Press LEFT
Press DOWN
Press STOP
Move all the way to the lower
limit1
Stop ongoing motion
Press RIGHT
Hold LEFT
for 2 seconds
Hold RIGHT
for 2 seconds
Press
CHANNEL
Move the motor up in small
increments
Move the motor down in small
increments
Move the motor to favourite
position number 1.
Basic Operation - 15 and 30 Channel Remote Controls
Go Down
Stop
Step Up
Step Down
Go to Favourite
Position #1
Go to Favourite
Position #2
Previous
Channel2
Move the motor to favourite
position number 2.
Go to the previous channel
on the remote, making it
active
1. The motor will stop on button release if the limit is not yet set.
2. This command is not sent to the motor, and affects only the remote control on which it is executed.
Note:
Unless noted, all commands are
sent from a remote control to a
motor, and will only have effect if
the remote control's active
channel has been paired with
the desired motor.
Press
CHANNEL
Next
Channel2
Go to the next channel on the
remote, making it active.
Press
CHANNEL
All
Channels2
Select all channels on the
remote, making them active.

Command Item Key Combination Description Illustration
Choosing
a Channel
Pairing
Process
Set
Remote
Control
Channel
Pairing
Process
Copy
Remote
Control
Channel
1
In order for a remote control to execute commands on a
motor, its active channel must be paired with that motor.
Use the instructions below to choose a channel, then
proceed to the pairing process.
2
Just press the SET
button on the back
of the remote
control
Press the
PREVIOUS
CHANNEL or NEXT
CHANNEL buttons
as many times as
needed
Hold the HEAD
button on the motor
for 3 seconds
1
1
To select the desired channel
to pair with the motor
The motor will move up and
down
1
2
Using a previously
programmed remote
control (A), hold the
SET button on the
back of the remote
control for 3 seconds
Using the new
remote control (B),
just press the SET
button on the back
of the remote control
Motor will move up and down
to confirm the operation
Motor will move up and down
Motor will move up and
down to confirm that the new
remote/channel was paired
Basic Operation - 15 and 30 Channel Remote Controls Continued
1
2
1
2
Reverse
Direction
11
2
Hold the SET button
on the back of the
remote control for
3 seconds
Motor will move up and down
to indicate the process has
started
Press the
PREVIOUS
CHANNEL BUTTON
+ STOP button at
the same time
2
Motor will move up and down
to confirm the operation
just

Command Item Key Combination Description Illustration
Upper
Limit
Setting
2Use UP, STOP and
DOWN buttons
Hold the SET + UP
buttons at the same
time for 3 seconds
1
The motor will move up and
down to indicate the process
to set up the upper limit has
started
3
Just press SET
button on the back
of the remote control
To go to the desired upper
position
The motor will move up and
down to confirm that the new
upper limit position has been
saved
Basic Operation - 15 and 30 Channel Remote Controls Continued
1
3
Lower
Limit
Setting
Deleting
Limits
Hold the SET +
DOWN buttons at
the same time for 3
seconds
1
The motor will move up and
down to indicate the process
to set up the lower limit has
started
1
Use UP, STOP and
DOWN buttons
2To go to the desired lower
position
Just press SET
button on the back
of the remote
control
3
3
Hold the
SET + STOP
buttons at the same
time for 3 seconds
1The motor will move up and
down to indicate the limits
have been deleted
1
Attention: This procedure deletes the upper and lower limits and the favourite positions 1 & 2. A blind without
upper and lower limits will only move a small amount when UP or DOWN is pressed or held down.
Setting or Adjusting Limits
The motorʼs upper and lower rotational limits are set individually.
Donʼt forget to always select the correct channel of the motor you want to adjust.
The motor will move up and
down to confirm that the new
lower limit position has been
saved

Command Item Key Combination Description Illustration
Setting
Favourite
Position 1
Setting
Favourite
Position 2
Delete all
Remote
Controls
1
2
Use UP, STOP and
DOWN buttons
The motor will move
up, down or stop accordingly
to go to desired favourite
Position 1
Press the SET +
LEFT buttons at the
same time
2
The motor will move up and
down to confirm the favourite
Position 1 was saved
Basic Operation - 15 and 30 Channel Remote Controls Continued
Note:
Once the upper and lower limits are set, the motor can store two favourite positions. After setting the
favourite positions, hold the LEFT or RIGHT button to send the motor to favourite position 1 or 2.
If you also use the Neo Smart Blinds app or the Neo Smart Blinds Blue app to control your blinds,
please read the related topic in the bottom of this page first.
2
1
1
2
Use UP, STOP and
DOWN buttons
Hold the HEAD
button for
3 seconds
Hold the HEAD
button for
7 seconds
The motor will move
up, down or stop accordingly
to go to desired favourite
Position 2
The motor will move up and
down
The motor will move up and
down
Press the SET +
RIGHT buttons at
the same time
2
The motor will move up and
down to confirm the favourite
Position 2 was saved
1
2
Attention: this procedure does not delete upper and lower
limits or the favourite Positions 1 and 2.
Problem
1. The motor does not work or runs slow.
2. The motor continues to run in one direction.
3. The indicator light on the remote does not
shine or the remote controlling range
becomes shorter.
Troubleshooting
Solution
Recharge motor.
The limit setting was unsuccessful and needs to
be reset.
Replace the battery in the remote.
Favourite Position in the MaxxLink and Bluetooth
Only the favorite position 1(left button) is accessible to the Smart Controller app. None of the favorite positions set via
remote control are accessible to the Blue Link app, however, you can easily set up a favorite position in the app.

Solar Panel
Normal Operation
After commissioning, the battery is trickle-charged by electrical energy generated by the solar panel.
The energy is stored in the high capacity NiMH battery (acting like a reservoir) and the system provides uninterrupted service
through many climatic seasons. It is normal for the battery to gain more energy
summer as compared to winter- the Solar Panel converts the intensity of light to energy upon availability.
Caution - Excessive Energy Use
If daily motor activations exceed recommended cycles per day as stated in the Solar Pack Performance Chart, the solar panel
will not be able to "replenish" the battery as designed.
If the motorized shade does not operate due to an excessively diminished battery, the battery may
require a full recharge.
Note
10,000 Lux are required to trickle charge the motor. Solar Panels should not be used on north facing windows nor in areas
where you do not have at least 6 hours of direct sunlight per day.
Window Application Tables and Guidelines
Note:
No Film or Tint on the Window

Compatible Products to Automate your Home
MaxxLink
Control your blinds from anywhere using your phone or tablet. Voice commands are
available if Integrated with Amazon Alexa or Google Home (Google Assistant).
System requirements
• A strong WiFi signal (3 bars or more) in the location where you
will setup your Smart Controller.
• The MaxxLink only supports 2.4GHz WiFi(IEEE 802
11b/g/n), not SGHz.WiFi security needs to be set to WPA-PSK or
WPA2·PSK.
• A smartphone or tablet running Android 5.0 (Lollipop) or higher,
or lOS 8 or higher is needed.
Set Up Code: MA432
Getting to know your MaxxLink
1. Download the Neo Smart Blinds app
Download the app to your phone or tablet by searching Neo Smart Blinds on Google Play or the App Store.
Note: Do not Install Neo Smart Blinds Blue
2. Plug in your MaxxLink in reach of your home WIFI
Choose a place not too far from your home router or a place you know has good WiFI signal strength. You will be able to
change its location after, If necessary.
3. Create an account and choose the setup code written on the cover
After opening the app, tap on Create one to create a new account. Enter a valid email address and choose a pass
word, select the region time zone from the place where the MaxxLink will be located. Choose the setup code
written in the cover and tap on Register.
4. Follow the app step by step to add the MaxxLink
Have in hand the home WiFi password. It will be necessary to connect the MaxxLink to the Internet.
Note: Some Android users won't be connected quickly to the hotspot. If it is the case, please wait about 10 seconds
before returning to the app. During this time, your device may notify you that the hotspot does not have Internet access,
and will prompt you whether you want to remain connected. You need to select the option that will allow you to keep
connected before returning to the app
Troubleshooting
1. The home WIFI doesn't appear in the step 4
Try rescanning, if the problem persists, you will need to reposition the MaxxLink to a place with stronger WiFi
signal. In this case, exit the process (tap on the menu, then tap Your Rooms), replace the MaxxLink and start over.
2. The MaxxLink LED in the bottom is not blinking blue - the process fails in the last step Press the Sbutton
for 10 seconds, then press the Rbutton once and start over. Pay special attention when typing the WiFi password.
Need more help?
Visit neosmartblinds.com/smartcontroller for detailed instructions about how to use the app and troubleshooting.
Integrations
1. Smart home devices
Visit neosmartblinds.com/smartcontroller-integrations for detailed information about connecting to Amazon Alexa,
Google Home and other systems.
2. Control 4
Please send an email to [email protected] with your name,your email and your company's name.
This Information is necessary to always send to you any further driver update.
MaxxLink Status:

Bluetooth
How to setup a blind?
First, download the Blue Link app to your device using one of the buttons below:
For each motorized blind, add the Neo Blue Link to the motor using the Neo Blue Link
connector. You may need to use a chair or a ladder to be able to reach the connection wire.
If that is the case, you should remain on the chair/ladder until the end of the claim process.
Now, enable the Bluetooth on your device, then, open the Neo Smart Blinds Blue app. Tap
on “Tap to Claim” of the unclaimed blind and follow the steps. Once your blind is claimed,
you are ready to go to the next motorized blind and repeat the same process.
How do I enable the Bluetooth in an Android device?
Each Android device may vary, below is the general guide to enable the Bluetooth.
If this doesn't work, please see your phone's manual or support site.
Enabling the Bluetooth via home screen:
1. Swipe down from the top of your screen to fully expand your notification tray.
2. Tap on the Bluetooth symbol.
3. Tap or swipe the switch so it will be in the "on" position .
Enabling the Bluetooth via settings:
1. Tap on Settings.
2. Look for Bluetooth or the Bluetooth symbol in your settings and tap it.
3. Tap or swipe the switch so it will be in the "on" position.
One or more blinds are “not found”. What should I do?
There are 3 possible causes for this:
1. You may not be in range of the blinds. In this case you just need to move towards to the blinds until you are in range and
the app shows the option “Tap to Connect”.
2. The blind may be in use by another person in the house. In this case, the blind will be available to you as soon as nobody
else is using it.
3. The Bluetooth in your device may be turned off: you just need to turn it on. If you need help to enable the Bluetooth in your
device, please check the links below:
ENABLE THE BLUETOOTH IN AN ANDROID DEVICE
ENABLE THE BLUETOOTH IN AN APPLE DEVICE
Do I need m internet connection (Wi-Fi or cellular data) to use the Blue Link app?
You will only need a Wi-Fi or a mobile data connection to download or update the Neo Smart Blinds Blue app (available for both Android
and iOS devices). Otherwise in everyday use you will only need your Bluetooth enabled.
I have a smart home system at home. Is Blue Link compatible with major smart home systems?
Blue Link is not currently compatible with any smart home system. We are currently exploring the possibility of adding major smart home
systems. Check back with us for progress and updates.
Whatʼs the range for the Blue Link? How many do I need for my house?
Up to 10m indoors and up to 30m for open areas, but please note that it depends largely on the smart device used to connect, the
construction and layout of your home, and where you are while you are using the app to control the blinds. It is necessary to use one
Blue Link per blind.
The app doesn't show any blind to pair even though the Blue Link is connected to my blind. What do I do?
Make sure that you are close enough to the blind and that the Bluetooth in your device is not turned off.If Bluetooth is turned off: just
turn it on. If you need help to enable the Bluetooth in your device, please check the links below:
ENABLE THE BLUETOOTH IN AN ANDROID DEVICE
ENABLE THE BLUETOOTH IN AN APPLE DEVICE
What mobile devices are compatible with the Blue Link?
Smart devices with Bluetooth 4.0 or newer, both iOS and Android.
Neo Smart Blinds Blue app is currently compatible with:
• Android 5 .1 and newer
• iPhone 4S and newer (iOS 8 and newer), iPad 2 and newer (iOS 8 and newer)

150 Bartor Road,
Toronto, Ontario M9M 1H1
Tel: [phone]
Toll Free: 1-866-916-6299
Fax: [phone]
www.maxxmar.com

New Generation Solo-A1 Maxx Motor (with Bluetooth)
Rechargeable Wand Control System with Internal Battery Motor
12V DC with Battery Charger
Battery Charging
- Plug the micro USB cable into the charging port
located at the bottom of the wand
- Please recharge motor battery when motor
alarm sounds off (DI, DI-DI) or motor begins to falter
- Charging time: 7 hours - please take the charger away
when charging is complete
New Generation Solo-A1
MAXX MOTORS
Operation & Programming Instructions
Command Key Combination Description Illustration
Go Up Hold UP for
1 second Move all the way to the upper
limit1
Press Up
Press UP or Down
Move all the way to the lower
limit1
Stop ongoing motion
Press DOWN
Double press UP
Double press
DOWN
Move the motor up in small
increments
Move the motor down in small
increments
Move the motor to favourite po-
sition number one1.
Basic Operation
Go Down
Stop
Step Up
Step Down
Go to Favourite
Position #1
Go to Favourite
Position #2
Move the motor to favourite po-
sition number two2
Note: 1. The motor will stop on button release if the limit is not yet set.
2. The motor will take no action if the favourite position is not yet set.
Hold DOWN for
1 second
MaxxMotor NEW GEN Solo-A1-Instructions_Layout 1 20-02-06 2:58 PM Page 1

Command Item Key Combination Description Illustration
Reverse
Direction
Setting
the
Upper
and
Lower
Limits
11
2
Hold the SET button
on the back of wand
for 5 seconds
The motor will move up and
down to indicate the process
has started
4
Press the SET
button on the back
of the wand again
for 5 seconds
Then, hold the SET
button on the back
of wand for 5
seconds again
Press the SET
button on the back
of the wand
Press the DOWN
button on the wand
Press the
OPERATION button
on the motor head
for 3 seconds
The blind will jog.
Keep pressing until the blind
reaches the lower limit
2
3
2
1
The motor will move up and
down to indicate the blind had
its direction reversed
This sets the lower limit of the
blind.
5
6
Press the UP
button on the wand
Press the SET
button on the back
of the wand
The blind will jog.
Keep pressing until the blind
reaches the upper limit
This sets the upper limit of the
blind.
Basic Operation Continued
1
2
3
4
5
6
Deleting
Limits &
Favourite
Positions
Press the SET
button twice on the
back of the wand.
1The LED light on the motorʼs
head will turn on to indicate
the process has started
1
Hold the SET
button for 5
seconds
2The motor moves up and
down 2
Attention: This procedure deletes the upper and lower limits and the favourite positions 1 & 2. A blind without
upper and lower limits will only move a small amount when UP or DOWN is pressed or held down.
If you press the DOWN button on the wand and the blind moves up, proceed to the Reverse Direction
instructions below:
MaxxMotor NEW GEN Solo-A1-Instructions_Layout 1 20-02-06 2:59 PM Page 2

Command Item Key Combination Description Illustration
Setting
Favourite
Position 1
Setting
Favourite
Position 2
11
2
Use UP and DOWN
buttons to go to
desired favourite
Position 1
The motor will move
up and down
Double press the
SET button, then
double press UP
button.
2
3
This entire sequence must be
completed within
10 seconds
The motor will move up and-
down to confirm that favourite
Position 1 was saved
Basic Operation Continued
3
Note:
Once the upper and lower limits are set, the motor can store two favourite positions. After setting the
favourite positions, double press the UP or DOWN button to send the motor to favourite position 1 or 2.
If you also use the Neo Smart Blinds Blue App the bottom of this page first.
1
2
3
1
Use UP and DOWN
buttons to go to
desired favourite
Position 2
The motor will move up and
down to indicate the process
has started
Double press the
SET button, then
double press DOWN
button.
2
3
This entire sequence must be
completed within
10 seconds
The motor will move up and
down to confirm that favourite
Position 2 was saved
Favourite Position in Neo Smart Blinds Blue App
None of the favourite positions set via wand are accessible to the Neo Smart Blinds Blue Link App, however you
can easily set up a favourite position in the app.
Deleting Favourite Position
Delete a favourite position by setting it at the same position.
Go to the desired favourite position to delete. Then, set the same favourite position using the above instructions.
The motor will move up and down to confirm the favourite position was deleted.
New Wand Motor Specifications
Electrical parameters: 8.4V DC built-in rechargeable lithium battery
Power sources: SV/1A Micro-USB charger or 2W/11V solar panel
Operational parameters: 1.1Nm, 30rpm
Compatible Product to Automate your Home
Blue Link
Local control of your motorized blinds using your phclne or tablet. Set schedules to auto mate your
home. No need to connect to your Wi-fi or router. For more information about our motors, remote controls
and compatible products please visit our website. To buy one of these products, please contact
your dealer.
MaxxMotor NEW GEN Solo-A1-Instructions_Layout 1 20-02-06 2:59 PM Page 3

Solar Panel
Normal Operation
After commissioning, the battery is trickle-charged by electrical energy generated by the solar panel.
The energy is stored in the high capacity NiMH battery (acting like a reservoir) and the system provides uninterrupted service
through many climatic seasons. It is normal for the battery to gain more energy
summer as compared to winter- the Solar Panel converts the intensity of light to energy upon availability.
Caution - Excessive Energy Use
If daily motor activations exceed recommended cycles per day as stated in the Solar Pack Performance Chart, the solar panel
will not be able to "replenish" the battery as designed.
If the motorized shade does not operate due to an excessively diminished battery, the battery may
require a full recharge.
Note
10,000 Lux are required to trickle charge the motor. Solar Panels should not be used on north facing windows nor in areas
where you do not have at least 6 hours of direct sunlight per day.
Window Application Tables and Guidelines
Note:
No Film or Tint on the Window
Troubleshooting
If nothing works, please check:
- whether the battery wand and motor are connected properly;
- whether the battery is charged - if not, recharge motor through wand
If the motor continues to run in one direction, please check:
- the limit setting which may have to be reset again.
MaxxMotor NEW GEN Solo-A1-Instructions_Layout 1 20-02-06 2:59 PM Page 4

Compatible Products to Automate your Home
MaxxLink
Control your blinds from anywhere using your phone or tablet. Voice commands are
available if Integrated with Amazon Alexa or Google Home (Google Assistant).
System requirements
• A strong WiFi signal (3 bars or more) in the location where you
will setup your Smart Controller.
• The MaxxLink only supports 2.4GHz WiFi(IEEE 802
11b/g/n), not SGHz.WiFi security needs to be set to WPA-PSK or
WPA2·PSK.
• A smartphone or tablet running Android 5.0 (Lollipop) or higher,
or lOS 8 or higher is needed.
Set Up Code: MA432
Getting to know your MaxxLink
1. Download the Neo Smart Blinds app
Download the app to your phone or tablet by searching Neo Smart Blinds on Google Play or the App Store.
Note: Do not Install Neo Smart Blinds Blue
2. Plug in your MaxxLink in reach of your home WIFI
Choose a place not too far from your home router or a place you know has good WiFI signal strength. You will be able to
change its location after, If necessary.
3. Create an account and choose the setup code written on the cover
After opening the app, tap on Create one to create a new account. Enter a valid email address and choose a pass
word, select the region time zone from the place where the MaxxLink will be located. Choose the setup code
written in the cover and tap on Register.
4. Follow the app step by step to add the MaxxLink
Have in hand the home WiFi password. It will be necessary to connect the MaxxLink to the Internet.
Note: Some Android users won't be connected quickly to the hotspot. If it is the case, please wait about 10 seconds
before returning to the app. During this time, your device may notify you that the hotspot does not have Internet access,
and will prompt you whether you want to remain connected. You need to select the option that will allow you to keep
connected before returning to the app
Troubleshooting
1. The home WIFI doesn't appear in the step 4
Try rescanning, if the problem persists, you will need to reposition the MaxxLink to a place with stronger WiFi
signal. In this case, exit the process (tap on the menu, then tap Your Rooms), replace the MaxxLink and start over.
2. The MaxxLink LED in the bottom is not blinking blue - the process fails in the last step Press the Sbutton
for 10 seconds, then press the Rbutton once and start over. Pay special attention when typing the WiFi password.
Need more help?
Visit neosmartblinds.com/smartcontroller for detailed instructions about how to use the app and troubleshooting.
Integrations
1. Smart home devices
Visit neosmartblinds.com/smartcontroller-integrations for detailed information about connecting to Amazon Alexa,
Google Home and other systems.
2. Control 4
Please send an email to [email protected] with your name,your email and your company's name.
This Information is necessary to always send to you any further driver update.
MaxxLink Status:
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Bluetooth
How to setup a blind?
First, download the Blue Link app to your device using one of the buttons below:
For each motorized blind, add the Neo Blue Link to the motor using the Neo Blue Link
connector. You may need to use a chair or a ladder to be able to reach the connection wire.
If that is the case, you should remain on the chair/ladder until the end of the claim process.
Now, enable the Bluetooth on your device, then, open the Neo Smart Blinds Blue app. Tap
on “Tap to Claim” of the unclaimed blind and follow the steps. Once your blind is claimed,
you are ready to go to the next motorized blind and repeat the same process.
How do I enable the Bluetooth in an Android device?
Each Android device may vary, below is the general guide to enable the Bluetooth.
If this doesn't work, please see your phone's manual or support site.
Enabling the Bluetooth via home screen:
1. Swipe down from the top of your screen to fully expand your notification tray.
2. Tap on the Bluetooth symbol.
3. Tap or swipe the switch so it will be in the "on" position .
Enabling the Bluetooth via settings:
1. Tap on Settings.
2. Look for Bluetooth or the Bluetooth symbol in your settings and tap it.
3. Tap or swipe the switch so it will be in the "on" position.
One or more blinds are “not found”. What should I do?
There are 3 possible causes for this:
1. You may not be in range of the blinds. In this case you just need to move towards to the blinds until you are in range and
the app shows the option “Tap to Connect”.
2. The blind may be in use by another person in the house. In this case, the blind will be available to you as soon as nobody
else is using it.
3. The Bluetooth in your device may be turned off: you just need to turn it on. If you need help to enable the Bluetooth in your
device, please check the links below:
ENABLE THE BLUETOOTH IN AN ANDROID DEVICE
ENABLE THE BLUETOOTH IN AN APPLE DEVICE
Do I need m internet connection (Wi-Fi or cellular data) to use the Blue Link app?
You will only need a Wi-Fi or a mobile data connection to download or update the Neo Smart Blinds Blue app (available for both Android
and iOS devices). Otherwise in everyday use you will only need your Bluetooth enabled.
I have a smart home system at home. Is Blue Link compatible with major smart home systems?
Blue Link is not currently compatible with any smart home system. We are currently exploring the possibility of adding major smart home
systems. Check back with us for progress and updates.
Whatʼs the range for the Blue Link? How many do I need for my house?
Up to 10m indoors and up to 30m for open areas, but please note that it depends largely on the smart device used to connect, the
construction and layout of your home, and where you are while you are using the app to control the blinds. It is necessary to use one
Blue Link per blind.
The app doesn't show any blind to pair even though the Blue Link is connected to my blind. What do I do?
Make sure that you are close enough to the blind and that the Bluetooth in your device is not turned off.If Bluetooth is turned off: just
turn it on. If you need help to enable the Bluetooth in your device, please check the links below:
ENABLE THE BLUETOOTH IN AN ANDROID DEVICE
ENABLE THE BLUETOOTH IN AN APPLE DEVICE
What mobile devices are compatible with the Blue Link?
Smart devices with Bluetooth 4.0 or newer, both iOS and Android.
Neo Smart Blinds Blue app is currently compatible with:
• Android 5 .1 and newer
• iPhone 4S and newer (iOS 8 and newer), iPad 2 and newer (iOS 8 and newer)
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150 x Road,
Toronto, Ontario M9M 1H1
Tel: [phone]
Toll Free: 1-866-916-6299
Fax: [phone]
www.maxxmar.com
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