Maxxus MX 8.0 Installation instructions
ENG
Massage Chair
MX 8.0
INSTALLATION & OPERATING MANUAL
2
Index
Index 2
Safety Instructions 3 – 5
Overview - Massage Chair 6
Overview - Remote Control 7
Operation 8 – 13
Assembly 13
Location & Storage 14
Technical Details 14
Care, Cleaning & Maintenance 15
Disposal 15
Recommended Accessories 16
Exploded Drawing and Parts List 17
Warranty 18
Service Contract 19
© 2019 MAXXUS Group GmbH & Co. KG
All rights reserved / All rights reserved
This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise without the prior written permission of Maxxus Group GmbH & Co. KG.
Errors, colour and technical modication subject to change, reproduction as well as electronic duplication only with written permission of MAXX-
US Group GmbH & Co. KG.
3
ENG
Safety Instructions
Before you use the massage chair, please make sure you are familiar with the contents of the entire Operating
Manual, in particular the safety instructions, maintenance & cleaning instructions and the training information.
Please also make sure that everyone who uses this massage chair is also familiar with all this information and
observes it.
Be sure to follow carefully the maintenance and safety instructions contained in this manual.
This massage chair may only be used for its intended purpose. Misappropriate use may pose a risk for possi-
ble accidents, damage to health or damage to the massage chair for which no liability will be accepted by the
distributor.
Mains Connection
−A mains voltage of 220-230V is required for the operation of the device.
−The massage chair may only be connected by the mains cable included in delivery to a grounded 16A
individually fused socket which has been installed by a professional.
− Always remember to rst remove the mains plug from the socket if you want to change the location of the
massage chair.
−Always remove the mains plug from the socket before starting any cleaning, maintenance or other works to
the massage chair.
−Do not connect the mains adapter plug to a socket strip or to a cable drum.
−If using an extension lead make sure that it conforms to VDE guidelines and regulations or the equivalent
in your country.
−Always lay the power cable in such a way that it cannot be damaged or cause a tripping hazard.
−Electrical appliances, such as smartphones, PC, TV (LCD, plasma, tube, etc.), game consoles, etc. trans-
mit electromagnetic radiation during operation and in stand-by mode. Keep these all these devices away
from this massage chair as they may cause malfunction or interferences.
−For safety reasons, always remove the mains cable plug from the electrical socket when the massage chair
is not in use.
Training Environment
− Choose an area for your massage chair that is level, clean and easily accessible. The area should oer the
largest free space and maximum safety possible.
−Ensure that the area is well ventilated during use and that you avoid drafts.
−The massage chair is not suitable for outdoor use and so it should only be stored and used in a tempered,
dry and clean room.
−The ambient temperature range for the operation and storage of the massage chair should be between at
least 10° to a maximum of 30°Celsius
−Do not operate or store the massage chair in wet areas such as in swimming pools, saunas or bathrooms
etc.
− Make sure that when in operation or when idle that the massage chair is kept on rm, level ground and that
any unevenness in the oor surface is removed or levelled out.
− To protect delicate oors, such as wood, laminates, tiles, etc. from damage such as scratches it is advisa-
ble to place a MAXXUS® oor protection mat permanently under the device.
−Make sure that the mat is secured against slipping.
−Do not place the massage chair directly on pale coloured or white carpets as the feet on the device can
cause staining.
− Make sure that the massage chair including the mains cable do not come into contact with hot objects and
that the massage chair is kept at sucient distance away from all sources of heat such as heating radia-
tors, open and res, ovens and stoves.
4
Personal Safety Instructions for Training
−Remove the power cable whenever the massage chair is not in use to prevent improper or uncontrolled
use by third parties such as children.
− You should consult and have a health check with your doctor before using the massage chair for the rst
time.
−Persons with the following medical conditions / diagnoses should consult their doctor in advance before
using a massage chair to discuss and receive medical clarication and advice:
−Osteoporosis
−Heart disease
−Pacemaker
−Fever
−Pregnancy
−Open wound
−Broken bones
−Bruises and contusions
−Skin diseases
−Back and spine problems
− For other diseases or diagnoses which are not listed above, please also consult your doctor before rst
use.
−For their own safety it is necessary that persons whose body, perception or psyche are impaired or
that those who are lacking in experience and knowledge about the use of massage chairs, should
use the chair under the supervision of an experienced and responsible person.
−If you feel physical discomfort, pain and / or experience breathing problems, stop the massage immediate-
ly.
−Always start your massage sessions with a low intensity and increase this slowly and gently throughout the
session.
−Each user should only use the massage chair 1 x per day maximum and for no longer than 20 minutes.
−Use the massage chair at the earliest 1 hour after eating.
−Make sure that you wear suitable clothing during the massage session.
−The massage chair may only be used if the user’s body is dry. If the body is damp such as directly after
showering or bathing, the chair must not be used.
−Do not use any other accessories while using the massage chair.
−This massage chair is only suitable for use by one person at a time.
−Before each time of using check that the massage chair and electrical cable are in perfect condition. Never
use the massage chair if it or the electrical cable show signs of being faulty or defective.
− Never use the massage chair if the cover or the articial leather is damaged.
−You may only carry out repair work independently if agreement and approval has been given by our Ser-
vice Department to do so. Only original spare parts may be used.
−The massage chair must be cleaned after each use. In particular, remove all impurities caused by body
perspiration or other liquids.
−Always make sure that liquids (drinks, body sweat, etc.) do not penetrate the massage chair as this leads
to corrosion and can lead to damage to the mechanical and electronic components.
−The massage chair is not suitable for use by children.
−During use, third parties - especially children and animals - must be kept at an adequate safety distance
from the massage chair.
− Before each use check that there are no objects under the massage chair or remove them if necessary.
−Always make sure that the massage chair is not used inappropriately by children as a toy or climbing
frame.
−Never carry out structural changes to the massage chair as this will result in the immediate expiry of all
warranty and guarantee claims.
The design of this massage chair is based on the latest technical and safety technology available.
This massage chair should only be used by adults!
Extreme, wrong and / or unplanned use can lead to health problems!
Safety Instructions
5
ENG
When the footrest is raised, do not exert any pressure on the footrest as this may cause the massage chair to
tip forwards and cause damage to the massage chair parts and/or injure people.
Do not press down.
Before you sit down in the massage chair make sure that the seat cushion is correctly positioned in the mas-
sage chair.
If the seat cushion is not correctly positioned, it can cause pain around the buttocks area or damage to the
massage sliding carriage.
Never remove the power cable or the control unit cable when the massage chair is switched on or in standby
mode. This may cause damage to the massage chair or cause an electric shock. Always switch o the massage
chair using the main switch and then remove the power cable or the control unit cable. The power cable should
always be removed when the massage chair is not in use to prevent unauthorized use by third parties, such as
children.
Always check before using if there are children, pets or objects under the massage chair. Please check for this
particularly around the foot rest and all around the back rest. Clear and remove anything which could obstruct
the device as this could cause damage to the massage chair or cause injury to people etc.
Safety Instructions
15
14
19 20 21 22
16
18
FUSE:
T5AL 250V POWER INPUT
CONTROLLER JACK ON/OFF
17
1
3
6
7
10
813
9
11
4
12
2
5
6
1. Head Cushion
2. Digital 3D Speaker
3. Airbag for Shoulder/Upper Arms
4. Airbag for Lower Arms
5. Remote Control
6. Seat Cushion
7. Airbag for Calves
8. Foot Massage Area
9. Cover for Foot Rest
10. Back Cushion
11. Arm Rest
12. Side Covers
13. Foot Rest
14. Back Cover
15. Storage Pocket for Remote Control
16. Main Housing
17. Transport Rollers
18. Mains Cable
19. Fuse
20. Remote Control Connection
21. Mains Switch
22. Mains Cable Connection
Overview - Massage Chair
1
2
3
4
5
6
7
8
9
10
11
12
13
14
R
e
l
a
x
Manual Massage
7
ENG
Overview - Remote Control
1. LCD Display
2. On/O Key
To switch the massage chair on or o.
3. Pause Key
To stop or start all massage functions.
4. Key to Set the Time
5. Key to Adjust the Automatic Reclining Position
There are three automatic reclining position adjustments to
choose from.
6. Key to Select the Massage Programs
For information please read page 9 of this manual.
7. Air Pressure Mode Key (Airbag)
For information please read page 9 of this manual
8. Key to Select the Manual Massage Types:
−Shiatsu
−Kneading
−Tapping
−Knocking
−Combination of Kneading & Tapping Massage
9. Key for Foot Roller Massage
For information please read page 10 of this manual.
10. Key to Adjust the Neck Massage
Press this key to adjust the maximum height of the neck
massage.
(UP = higher, Down = lower)
11. Key to Set the Reclining Position I
Press this key to raise the back rest and lower the foot rest.
12. Key to Set the Reclining Position II
Press this key to lower the back rest and raise the foot rest.
13. Key to Regulate the Intensity of the Air Pressure
14. Infrared-Heater Key
To switch the infrared back-heater on or o.
Key Description Display
8
1. Mains Connection
Fuse T5AL
250V
Remote Control
Connection
ON/OFF Mains Cable Connection
Connect the mains cable to the connection on the massage chair.
Then connect the mains plug on the mains cable to a power socket.
CAUTION:
The massage chair may only be connected with the mains cable included in delivery to a power socket individu-
ally grounded with a 16A fuse and which has been installed by a professional electrician.
2. How to Start a Massage
2.1 Switch the massage chair on at the main switch. The mains switch is located directly next to the mains
cable connection (see Fig. above).
2.2 Activate the ON/OFF key on the remote control.
2.3 The massage chair will automatically do a body scan. Here the massage chair determines the shape of the
body, the optimum height of the neck / shoulder massage and the acupressure points.
2.4 If the height for the neck / shoulder massage determined by the massage chair is dierent to the actual
height of your shoulder/neck, then this can be adjusted by pressing the „UP“ and „DOWN“ keys. There are
10 dierent height levels here to choose from. If you do not change the adjustment within 10 seconds, the
massage chair will use the neck / shoulder position determined in the body scan for the massage.
Operation
During the body scan the symbol for neck / shoulder will be shown in the display and an acoustic signal will
be sounded. You can skip the body scan immediately when it starts by skipping directly to Step 2.5.
2.5 To start with a massage, select one of the 6 pre-set massage programs by pressing the program key.
Move the massage balls upward to a suitable position
Move the massage balls downward to a suitable position
Shoulder position too high
Optimum shoulder position
Shoulder position too low
Shoulder/Neck
Adjustment
F1 Auto
F2 Auto
F3 Auto
F4 Auto
F5 Auto
F6 Auto
Comfort
Relax
Energy
Waist&
buttock
Neck &
shoulder
Full body
9
ENG
Massage Programs
Operation
Full body massage to the relax the muscles
Deep tissue massage of the most important acupressure points to relax and reduce muscle pain
Perfectly coordinated full body massage to increase energy. Ideal after getting up or taking a break.
This massage focusses on the waist and buttock areas
This massage focusses on the neck and shoulder areas
Full body massage for relaxation
Key Description Display
Function Key Massage Type Display Adjustment Options
Manual
Massage
Shiatsu Speed and Width
Kneading Massage Speed
Tapping Massage Width
Combination: Kneading & Tapping Speed
Knocking Massage Speed and Width
Adjustment Options
Speed Adjustable to 3 levels
Width Adjustable to 3 levels
Manual Massage
You can select the dierent manual massage types by pressing the mode key. With the „SPEED“ key you can
regulate the speed of massage types: Shiatsu, Kneading, Combination of Kneading and Tapping and Knocking
to 3 dierent levels. With the Knocking massage you can also adjust the distance between the massage rollers
to 3 levels.
H0 H1
H0 H1
H0
H1
H2
H3
H4
Fixed Point
Up
Down
Heating
10
Operation
Manual Massage Positions
Function Key Description Display Adjustment Options
Manual
Massage
Positions
Massage at a xed point yes
Partial massage in a particular area of the
body yes
Full body massage no
Partial massage of the upper body area no
Partial massage of the lower back area no
Adjustment Options
Massage
Higher Moves the massage higher
Massage
Lower Moves the massage lower
Air Pressure Massage (Airbags)
Function Key Description Display Adjustment Options
Air Pressure
Massage
Air pressure massage of the legs and
arms To 3 levels or o
Air pressure massage arms To 3 levels or o
Air pressure massage of the legs To 3 levels or o
Intensity Adjustment of the Air Pressure Massage
Intensity On/O of the Air Pressure Massage and
adjustment of the intensity To 3 levels or o
Foot Massage
Function Key Description Display Adjustment Options
Foot Mas-
sage
On/O of the Foot Sole Massage and
adjustment of the intensity of the rollers To 3 levels or o
Infrared Back-Heater
Function Key Description Display Adjustment Options
Back-Heater On/O of the Back-Heater Fully heated after 3 minutes
Timing min
11
ENG
Operation
Pause Function
Function Key Description Display Note
Pause Stops or starts the current massage The time continues to run in Pause
Mode.
Press the “Pause” key to interrupt the current massage. All massage functions will stop automatically as soon as this key is
pressed. To continue with the massage, press the “Pause” key again.
Adjustment of the Reclining Position
Function Key Description
Raising Func-
tion
If you press and hold this key the back rest will simultaneously come up and the leg rest
will go down.
A signal will sound when the maximum upwards position for the back rest and down-
wards position for the foot rest have been reached and both will stop there.
To stop the movement in any particular position, press the key again.
Lowering
Function
If you press and hold this key the back rest will simultaneously go down and the foot rest
will come up.
A signal will sound when the maximum upwards position for the foot rest and the down-
wards position of the back rest have been reached and both will stop there.
To stop the movement in any particular position, press the key again.
Zero G Func-
tion
Press this key to select one of the three preset reclining positions.
Setting the Timer
Function Key Description Note
Time Setting
Press this key to adjust the massage time
in 5 minute increments to a maximum of
30 minutes
If you go above 30 mins, the display
will reset to 5 minutes
Ending the Current Massage
Press the „Pause“ key to interrupt the current massage. As soon as the key is pressed all massage functions
will automatically stop. Press the “Pause” key again to continue with the massage. As soon as you want to end
the current massage, press the ON/OFF key on the remote control. Now all massage functions will automatical-
ly stop and the back rest will raise up into the maximum position and the foot rest will lower into the maximum
position. If the set time of the current massage has been reached, the massage functions will also automatically
stop. The position of the back rest and the foot rest will however remain unchanged. To bring these into their
home positions (back rest up / foot rest down) press the ON/OFF key on the remote control.
12
12
Operation
Switching O the Massage Chair
When the current massage is nished, switch the massage chair o at the main switch.
Safety Note:
To avoid third parties (eg. children) using the massage chair unsupervised, remove the mains cable by rst
removing the plug from the power outlet and then disconnecting the cable from the connection on the massage
chair.
Store the mains cable in a safe place separate place from the massage chair.
Bluetooth Audio Function & Speaker
This massage chair has a 4.0 Bluetooth receiver. Switch the massage chair on. Search for new Bluetooth devic-
es on your smartphone or tablet PC (for this, please read the operating manual of the smartphone or tablet PC
which you are using). Your massage chair will appear with the name „IMCM-.....“.
You can then select music and control the volume of the integrated speakers via the external smartphone or
tablet PC you are using.
Head Cushion & Back Cushion
The intensity of the neck and shoulder massage can be regulated using the head cushion. You may choose if
you would like to use the head cushion (recommended) or not. The back cushion is connected to the back rest
with a zip (see Fig. 1). The head cushion and back cushion are joined together with Velcro (see Fig. 2).
Zip Velcro
Transport
To move the massage chair safely and easily, there are two sturdy transport rollers attached at the bottom rear
back of the chair. To transport the chair, stand behind it and grab on to the top of the back rest with both hands.
Raise the front end of the massage chair by tipping back the back rest far enough for the transport rollers to
contact the oor. Now move the massage chair by rolling it on the transport rollers into the desired position.
Note:
As the massage chair is heavy it is recommended to have two persons to tip the back of the chair. When tipping,
transporting and putting down the chair, always make sure that you have a safe and rm footing.
Note:
Do not roll the massage chair over uneven ground or over oor coverings which may be easily damaged. Here
the massage chair must be lifted by at least 2 persons.
2
1
3 4
13
ENG
Floor Protection
As the massage chair is very heavy, it is recommended to lay down some oor protection particularly for oors
such as parquet, laminate etc which could easily become damaged. You could use a rug or piece of carpet for
this or alternatively a MAXXUS oor protection mat.
Operation
Assembly
Assembling the Foot Rest
Step 1 - Fig 1:
Connect the air hose and the wiring harness between the foot rest and the base frame. Push the extra cable
back into the frame.
Step 2 - Fig 2:
Insert the xing elements to the right and left cross tube on the foot rest.
Step 3 – Fig 3:
Insert the xing elements assembled in Step 2 into the mounting hooks on the massage chair.
Step 4 – Fig 4
Fix each xing element with 2 M4 screws. Make sure that you do not crush or damage either the air hose or the
wiring harness when you do this.
275mm
14
This massage chair was designed to be used in dry, well-temperate indoor areas only. Use or storage in damp
or wet areas such as saunas, swimming pools etc. or in outdoor areas such as on balconies, terraces, in gar-
dens or garages is not permitted. Due to the prevailing high humidity and low temperatures in such areas this
can lead to defects in the electronics or to corrosion and rust. No warranty claims for this type of damage will be
accepted.
Please choose a location for use and or storage of your massage chair which is dry, level and well-temperate.
The massage chair should also not be located where it is continuously in direct sunlight as this could cause
colour change, fading or defects to the cover. For your own comfort, choose a location which is adequately ven-
tilated to allow for optimal oxygenation. Before using your massage chair after a longer period of non-use, make
sure that all the xing materials and parts are secure and safe.
The distance behind the back rest to other pieces of furniture or to the wall must be at least 275 mm. If the
distance is not adequate, the back rest, the furniture or the wall could become damaged when the back rest is
lowered.
Technical Details
Model: Massage Chair MX 8.0Z
Nominal Voltage: 220-240V
Frequency: ~ 50/60Hz
Nominal Power Consumption: 115W
Noise: ≤ 55 dB
Security Level: Class 1
Application: Home Use – exclusively for private use
Location and Storage
Technical Details
15
ENG
Care, Cleaning & Maintenance
Disposal
CAUTION:
Before you start any cleaning or repairs work make sure that the massage chair is completely disconnected
from the mains. This is only the case if the mains cable is removed from the socket and from the massage
chair. Please always remove the plug from the power outlet rst and then disconnect the mains cable from the
massage chair. The mains cable may only be reconnected to the massage chair and to the power outlet when
all works have been completely nished and the device has been restored back into perfect condition. You may
only carry out repair works to the massage chair yourself if you have gained advice and permission from the
MAXXUS Service Team in advance.
Cleaning
Clean your massage chair regularly. To do this use a damp cloth and some soap. Never use any solvents.
Vacuum the chair regularly with a vacuum cleaner on a low suction power using a textile attachment. Wipe the
remote control with a dry cloth – never use any liquids to do this.
Regular cleaning of your massage chair can contribute signicantly to its service life. Damages caused by body
sweat or any other liquids are not covered in any way by the warranty. Also make sure during a massage that no
liquids can penetrate the massage chair or the remote control.
Checking the Fixing Materials
Check that all screw connections between the foot rest and the massage chair are secure and safe and tighten
them if necessary.
European Disposal Directive in Accordance with the Electrical and Electronic Equipment Act
Never dispose of your training equipment in the normal household waste. All consumers are legally obliged to
dispose of old appliances separately from household waste.
Dispose of the device only with a municipal or an authorised disposal company. Here the disposal of this device
is free of charge. This is the only way to ensure that your old device is professionally disposed of and that nega-
tive eects on the environment will be avoided. Please observe the regulations which currently apply. If in doubt,
please ask your local or municipal authorities for detailed information on how to dispose of your training device
properly and in an environmentally sound manner.
Batteries / Re-chargeable Batteries (if present in the device)
According to the Batteries Directive, you as end user, are legally obliged to return all used batteries and re-
chargeable batteries. Disposal in normal household waste is an illegal oence.
Most batteries already have the symbol to remind you of this regulation. In addition to this symbol the content of
the heavy metals is also indicated. Such heavy metals must be disposed of in an environmentally sound man-
ner. This means that all consumers are legally obliged to hand over used batteries and re-chargeable batteries
to their local authority, at a municipal collection point or to return them to the retailer. If in doubt, please enquire
at your municipal or local government authority on how to dispose of your batteries and rechargeable batter-
ies properly and in an environmentally sound manner. You are also welcome to return your used batteries and
rechargeable batteries to us at our head oce or send them to us if sucient postage is paid. On receipt we will
dispose of them properly in accordance with the Batteries and Rechargeable Batteries Directive. Only return or
dispose of batteries and rechargeable batteries when they are fully discharged.
16
These accessories are best suited for use with your training device. All products are
available from our online shop at www.maxxus.com.
MAXXUS® Floor Protection Mats
Due to its extreme density and material thickness of 0,5cm, this mat provides perfect
protection for oors and oor coverings against damaging, scratches and soiling through
body sweat. Noise caused by running and movement is signicantly reduced.
Available in the following sizes:
−160 x 90 cm
−210 x 100 cm
−240 x 100 cm
MAXXUS® Anti-Static Spray
Eective against the static charges created in frames, clothing and training computers.
Devices which are located on carpets or synthetic oors will become statically charged.
MAXXUS ® Anti-Static Spray will deter this. Synthetic surfaces treated with MAXXUS®
Anti-Static Spray do not attract dust as quickly and will remain clean for longer.
MAXXUS® Special Foam Cleaner
Use for regular cleaning of your training device. Plastic covers and metal frames can be
easily cleaned and perfectly maintained with MAXXUS ® Special Foam Cleaner. It is
also suitable for cleaning pulse belts and other training accessories.
Recommended Accessories
17
ENG
Part No. Description Qty
1 Foot Rest 1
2 Front Plate 1
3 Lifting Cylinder 1
4 Base Frame 1
5 Side Covers, front (right & left.) 1/1
6 Side Covers (right & left) 1/1
7 Side Cover Holder (right & left) 1/1
8 Control Unit 1
9 Cover, rear 1
10 Arm Rest, left 1
Part No. Description Qty
11 Decorative Strip (right/left) 1/1
12 Slide Carriage 1
13 Cover, Back Rest 1
14 Seat Frame 1
15 Back Rest 1
16 Main Housing 1
17 Head Cushion 1
18 Seat Cover 1
19 Arm Rest, right 1
20 Cover, Seat Frame 1
Exploded Drawing & Parts List
18
Warranty*
For MAXXUS® Support Team to help you as quickly as possible with service, we will require certain information
about your tness device and about you. To nd the exact spare parts required, we will need the product name,
date of purchase and serial number.
If necessary, please ll out completely the Service Contract form attached to this User Manual and send it to us
by post or you are welcome to use our online form “Service Contract” which you will nd under the “Service”
section at www.maxxus.com
Areas of Application & Warranty Periods
Depending on the model, tness devices from MAXXUS® are suitable for use in dierent areas. Find the appro-
priate area of use for your tness device from the “Technical Data” in this User Manual.
Home Use:
Exclusively for private use
Warranty Period: 2 Years
Semi-Professional Use:
Use under instruction in hotels, physiotherapy practices, etc.
Use in a tness studio or similar establishment is hereby excluded!
Warranty Period: 1 Year
Professional Use:
Use in a tness studio or similar establishment under supervision by trained personnel.
Warranty Period: 1 Year
Use of your training device in an area which is not suitable for your device will cause immediate expiry of its
guarantee and cancel your right to claim warranty!
Sole private use and warranty period of 2 years assumes that the purchase invoice is made out to the end user.
Proof of Purchase and Serial Number
To claim your right to service works within the warranty period we will in each case require proof of purchase.
Keep your proof or purchase or purchase invoice in a safe place and in warranty cases send us a copy together
with your Service Contract. This will ensure that we can process the service work as quickly as possible. So
that we can identify which model version requires to be serviced correctly, we will require; Product Name, Serial
Number and Date of Purchase.
Terms and Conditions of Warranty:
The warranty period for your training device starts on the date of purchase and applies solely to products which
were purchased directly from the MAXXUS Group GmbH & Co KG or one of the MAXXUS Group GmbH & Co
KG direct and authorised distribution partners.
The warranty covers defects caused by production or material faults and only apply to devices purchased in
Germany. The warranty does not apply to damages or defects caused by culpable improper use, negligent
or purposeful destruction, lack or failure to carry out maintenance and/or cleaning measures, force majeure,
operational causes and to normal wear and tear, damages caused by penetration of liquids, damage caused by
repairs or modications made with spare parts from a dierent supplier. The warranty also does not apply for
damages due to faulty assembly or damages which occur because of faulty assembly. Certain component parts
will wear out during use or from normal wear and tear. This includes for example:
▪ Ball bearings ▪ Bearing bushings ▪ Bearings ▪ Drive belts ▪ Rollers
▪ Switches and push-buttons ▪ Treadmill belts (bands) ▪ Treadmill decks (running deck)
Signs of wear and tear on wearing parts are not items covered under the warranty.
For assistance with warranty service or warranty repair enquiries for devices not in Germany, please contact our
Service Department at MAXXUS Group GmbH & Co KGM by sending an Email to: [email protected] and we
will be happy to help.
Service Outside the Warranty and Ordering Spare Parts
The MAXXUS® Service Team is happy to be of assistance to help solve any problems with faults which may
arise following expiry of the warranty period, or in cases of defects arising which are not covered by the
warranty.
In this case please contact us by email direct to:
Orders for Spare Parts or Worn Parts should be sent along with information on the Product Name, spare part
description and number and the quantity required to:
Please be informed that additional xing materials such as screws, bolts, washers etc are not included in the
scope of delivery for individual spare parts. These should be ordered separately.
*Version: June/2016
19
ENG
Service Contract
Device Details
Product Name: MX 8.0z
Serial Number: _______________________________________
Date of Purchase: _____________________________________
Accessories: _________________________________________
Type of Use:
Private Use
Personal Details
Company: ___________________________________________
First Name: __________________________________________
Street: ______________________________________________
Post Code / Town/City: _________________________________
E-Mail: _____________________________________________
Fax. No.*: ___________________________________________
Product Group: Massage Chair
Invoice Number: ______________________________________
Where Purchased: ____________________________________
________________________________________________
Commercial Use
Contact Person:_______________________________________
Second Name:________________________________________
House Number: _______________________________________
Country:_____________________________________________
Tel.No.: _____________________________________________
Mobile No.*:__________________________________________
* The elds marked with an asterisk are optional. The remaining elds are mandatory elds that must be completed.
Fault Description
Please enter a short description of the error as precisely as possible below:
(For example, when, where and how does the error occur? Frequency, after which period, at what Use, etc ....)
A copy of the proof of purchase / invoice / receipt is attached.
I accept the General Terms and Conditions of MAXXUS® Group GmbH & Co. KG.
I hereby instruct the company MAXXUS® Group GmbH & Co. KG to repair the above defects. In Warranty cases I will not be charged
for the cost. The costs for repairs which are excluded from liability for defects in quality will be charged to me and must be settled
immediately. In cases of repairs carried out on site, our sta are entitled to collect payment. This agreement is conrmed with here with
my signature.
Date Location Signature
Please be aware that contracts can only be processed if this form has been completed in full. Be sure to attach a copy of your purchase
invoice. Send the fully completed Service Contract to:
Post*: Maxxus Group GmbH & Co KG, Service Department, Nordring 80, 64521 Groß-Gerau
Fax: +49 (0) 6151 39735 400
E-Mail**: [email protected]
* Please stamp with sucient postage – letters which are not sent postage paid will unfortunately not be accepted.
** Submission by E-Mail is only possible as a scanned document with original signature.
You are welcome to use our online form “Service Contract” which you will nd under the “Service” section at www.maxxus.com
Maxxus Group GmbH & Co. KG
Nordring 80
D-64521 Groß-Gerau
Germany
E-Mail: [email protected]
www.maxxus.com
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