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Frequent asked questions
Please Note: We recommend your first charge for your mbeat solar power charger should be via USB
charge.
1. The first charge given to the solar power charger using the USB connection cable takes
longer than noted in the manual?
•We recommend that the first charge given to the solar power charger t (from new) is done from
the USB charge cable connected to a PC or lap top. The reason for this is that the first charge
will take the longest (between 4 – 6hours). Like most new devices using a lithium ion battery,
the first charge will always take longer than subsequent charges. Please keep the solar power
charger connected to the USB until the central LED (B) turns from red to green.
2. How do I know the battery is charged full under the direct sun light?
zplease note there is no color indication to confirm that the solar power charger’s internal
battery is fully charged when using the solar panel to charge under the sunlight, however
prolonged exposure of the solar power charger under the sunlight will not damage the battery
because of its in-built advanced charge control electronics.
zHowever, this is not strictly necessary because the mbeat solar power charger will deliver
power whatever state of charge is in its battery hub.
zThe reason the lights are not design to go green is that a voltage regulator has been built into
the solar charging circuit. This means that when the hub gets to 98.5% full charge, power is
cut from the solar cells, so protecting the hub from overcharging and subsequent damage.
3. My solar power charger has been outside, in the sun but when I connected it to my device, it
only charged for a short time and did not deliver much power?
•Please ensure the first charge is given by the USB cable.
•Please make sure you have removed the protective film from the solar cells as this will radically
reduce the effectiveness of the cells.
•Please ensure the solar power charger is given exposure to sunny conditions for between 5 to
10 hours.
•Ensure the the solar power charger is outside, facing south, in an un-shaded position and
ideally tilted at a 45 degree angle.
•If the solar power charger is connected to a device that has a near full battery (if for example
you were testing the solar power charger from new), the solar power charger would potentially,
not deliver power because if the battery in the device has more or equal power than the solar
power charger, the solar power charger will not be able to deliver power. Wait until the device to
be charged is 50% to 60% full.