MCK EXTender 7000 User manual

G-7000T-RUM Rev AD
August 2004
MCK EXTender™ 7000 for Branch Offices
Installation Guide
Quality is our job. Customer Satisfaction is our mission!

Copyright Information
Copyright ©2001-2004, MCK Communications, Inc.
All Rights Reserved
Printed in USA September 1, 2004
Notice
Every effort was made to ensure that the information in this book was complete and accurate at the time of printing.
However, information is subject to change.
Your Responsibility for Your System’s Security
Toll fraud is the use of your telecommunications system by an unauthorized party, for example, persons other than your
company’s employees, agents, subcontractors, or persons working on your company’s behalf. Note that there may be a
risk of toll fraud associated with your telecommunications system and, if toll fraud occurs, it can result in substantial
additional charges for your telecommunications services.
You and your system manager are responsible for the security of your system, such as programming and configuring your
equipment to prevent unauthorized use. The system manager is also responsible for reading all installation, instruction,
and system administration documents provided with this product in order to fully understand the features that can introduce
risk of toll fraud and the steps that can be taken to reduce that risk. MCK Communications does not warrant that this
product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities
accessed through or connected to it. MCK Communications will not be responsible for any charges that result from such
unauthorized use.
Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. For further FCC information, see
"Customer Support Information" on page i.
Trademarks
MCK, the MCK logo, MCK EXTender, PBXgateway, RVP, and RVPoIP are trademarks of MCK Communications, Inc. Other
brand and product names referenced herein are trademarks of their respective holders.

EXTenderTM 7000 Installation Guide Page 4
Table of Contents
Copyright Information................................................................................................................................. 3
Table of Contents ........................................................................................................................................ 4
Chapter 1:Introduction ............................................................................... 7
Purpose of this Document.......................................................................................................................... 7
Related Documentation ..............................................................................................................................7
Naming Conventions ..................................................................................................................................7
Safety Considerations................................................................................................................................. 8
Service ........................................................................................................................................................8
Specifications .............................................................................................................................................. 9
Regulatory Approvals .................................................................................................................................9
System Architecture ...................................................................................................................................9
Memory .......................................................................................................................................................9
WAN Ports ..................................................................................................................................................9
WAN 1 and WAN 2 .................................................................................................................................9
Internal MCK WAN Card .........................................................................................................................9
Interfaces ..................................................................................................................................................10
Voice Protocols and Services ...................................................................................................................10
Electrical ...................................................................................................................................................10
Mechanical ...............................................................................................................................................10
Environmental ...........................................................................................................................................10
Chapter 2:Connection and Wiring .......................................................... 13
Prerequisites for Installation.................................................................................................................... 14
Network Requirements .............................................................................................................................14
Space Requirements ................................................................................................................................14
Supported Telephones.............................................................................................................................. 15
RemoteConneX Phones ...........................................................................................................................15
Avaya Definity ...........................................................................................................................................15
Nortel Meridian .........................................................................................................................................15
Nortel Norstar ...........................................................................................................................................15
EXTender Parts for Installation................................................................................................................ 16
Parts Provided with the EXTender ...........................................................................................................16
Parts Not Provided with the EXTender .....................................................................................................16
Installation Considerations .......................................................................................................................16
Mounting and Connections for the EXTender 7000 ............................................................................... 17
Connections to the EXTender 7000 .........................................................................................................17
Telephony Wiring (RJ-21) ......................................................................................................................... 19
Serial Console Connection and Setup..................................................................................................... 20
Required Cable .........................................................................................................................................20
Enhanced Terminal Interface (ETI) Setup ................................................................................................20
Power-Up.................................................................................................................................................... 22
The Management Interface ....................................................................................................................... 23
Set Up Wizard............................................................................................................................................. 24
Standard Console UI vs. the Setup Wizard ...........................................................................................24
Chapter 3:Configuration .......................................................................... 25
RVP_Direct via Leased T1 Line Configuration........................................................................................ 26
Installation .............................................................................................................................................26

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Prerequisites for Configuration .............................................................................................................26
Required Configurable Parameters ......................................................................................................26
T1/PRI Port (WAN3) - Leased T1 Parameters .........................................................................................27
Dedicated Service to the DS0 Channel ....................................................................................................28
Assigning DS0 channels: ......................................................................................................................28
RVP_Direct - Leased T1 Parameters .......................................................................................................28
Serial RVP (RVP_Direct) via WAN Configuration................................................................................... 29
Prerequisites for Configuration .................................................................................................................29
Configuration Steps ..................................................................................................................................29
Connect Parameters - Serial RVP (RVP_Direct) via WAN ......................................................................30
WAN Port Setup .......................................................................................................................................31
Setting the Sync Rate ..............................................................................................................................32
Setting the Mode (Signaling Protocol) ......................................................................................................32
Setting the Interface Type ........................................................................................................................33
..............................................................................................................................................................33
RVP_Direct via PRI Configuration ........................................................................................................... 34
Installation ................................................................................................................................................34
Prerequisites for Configuration .................................................................................................................34
Required Configurable Parameters ..........................................................................................................34
RVP_Direct Parameters - PRI ..................................................................................................................35
T1/PRI (WAN3) Settings - PRI .................................................................................................................35
Channel Setup - PRI ................................................................................................................................36
Assigning DS0 Channels ......................................................................................................................36
Entering Primary Dial Numbers ................................................................................................................37
Set the T1/PRI Service Parameters .........................................................................................................37
RVP Over IP Configuration....................................................................................................................... 38
Prerequisites for Configuration .................................................................................................................38
TCP/UDP Requirements .......................................................................................................................38
RVP_IP - Configuration ............................................................................................................................39
Connect Parameters - RVP_Over_IP ......................................................................................................39
IP Parameters ..........................................................................................................................................41
Setting the Network IP Addresses ........................................................................................................41
RVP_Over_Frame Relay Configuration................................................................................................... 43
Prerequisites for Configuration .............................................................................................................43
Frame Relay Connect Parameters ...........................................................................................................44
Setting the Interface Parameters ..........................................................................................................44
Setting the Frame Relay PVC Parameters ...........................................................................................46
T1/PRI Port (WAN3) Frame Relay Parameters .......................................................................................47
Dedicated Service to the DS0 Channel ....................................................................................................48
DSO Channel Assignment Options .......................................................................................................48
Assigning DS0 Channels ......................................................................................................................48
Verifying Frame Relay Parameters ..........................................................................................................49
Chapter 4:Applications ............................................................................51
Add/Drop Application................................................................................................................................ 52
Add/Drop Configuration ............................................................................................................................52
WAN Port Setup ....................................................................................................................................52
Enabling Add/Drop Service ...................................................................................................................52
Add/Drop Configuration for T1 Leased ....................................................................................................53
Add/Drop - T1/PRI Port (WAN3) - Leased T1 Parameters ...................................................................53
Add/Drop Channels - Leased T1 Parameters .......................................................................................54
Add/Drop PVC - T1 Frame Relay .............................................................................................................55
T1/PRI Port (WAN3) Configuration - T1 Frame Relay ..........................................................................55
Please refer to “Add/Drop - T1/PRI Port (WAN3) - Leased T1 Parameters on page’ 53. .....................55
Assigning Add/Drop PVC ......................................................................................................................55

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2 to 1 RVP_Over_IP with Local Dialing Configuration ........................................................................... 57
2:1 RVP_Over IP Consideration ...........................................................................................................57
2:1 Configuration - Computing the Required Bandwidth ..........................................................................58
EXTender Bandwidth Requirements .....................................................................................................59
Identifying the EXTender 7000 to the PBXgateway II ...........................................................................59
De-hairpinned Calls ...............................................................................................................................60
Setting the Local Dialing Parameters .......................................................................................................61
RVPoIP Limitations ...............................................................................................................................61
2:1 Specific - Local Dialing Configurations ...........................................................................................61
Synchronizing the MCK T1/PRI card with the Central Office ...................................................................62
Configuring the T1/PRI Port for Local Dialing .......................................................................................62
Identifying the Local Trunk Port ................................................................................................................63
Local Dialing Configurations.................................................................................................................... 66
Local Hosted Calling (via Predefined Local Trunk Key) ...........................................................................66
PBX Hosted Calling ..................................................................................................................................66
Local Dialing Via PRI ................................................................................................................................66
Setting the Local Trunk Parameters ......................................................................................................67
Set the Local Dialing Parameters ..........................................................................................................67
Key Mapping .........................................................................................................................................68
Default Local Dialing Setup ...................................................................................................................68
Network Termination (Dual T1/PRI Lines) ............................................................................................... 70
CSU/DSU Functionality .........................................................................................................................70
Separate PRI Configuration...................................................................................................................... 71
Installation .............................................................................................................................................71
Prerequisites for Configuration ..............................................................................................................71
Configuring Caller ID ................................................................................................................................73
Chapter 5:Quick Setup ............................................................................. 76
EXTender 7000 - Quick Setup................................................................................................................... 77
Leased Line/Point-to-Point T1 ..................................................................................................................77
Enabling the PRI Port ............................................................................................................................77
Setting DSO Default Parameters ..........................................................................................................77
RVP_Direct Settings .............................................................................................................................78
Local Dialing via PRI ................................................................................................................................78
Setting the DSO Default Parameters ....................................................................................................78
Setting Local Dialing Parameters ..........................................................................................................79
Key Mapping .........................................................................................................................................79
Default Local Dialing Setup ...................................................................................................................80
Add/Drop Setup ........................................................................................................................................81
Index ........................................................................................................................................................... 84

EXTenderTM 7000 Installation Guide Page 7
Chapter 1: Introduction
Purpose of this Document
This document provides the step-by-step process for the complete installation, basic configuration, and
troubleshooting of the EXTender 7000 for Branch Offices.
Related Documentation
In addition to this document, you should have the following:
• PBXgateway II System Administrator’s Guide
• PBXgateway II Installation Guide
• EXTender 7000 User’s Guide
Naming Conventions
The EXTender 7000 is also referred to as the EXTender or the Remote Unit within this document.

EXTenderTM 7000 Installation Guide Page 8
Safety Considerations
IMPORTANT SAFETY INSTRUCTIONS
• Do not install this product near water.
Example: In a wet basement location.
• Do not overload wall outlets, as this can result in the risk of fire or electrical shock.
• Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power
cord. Do not locate this product where persons walking on it will abuse the cord.
• Do not operate the system if chemical gas leakage is suspected in the area. Use telephones located in
some other safe area to report the trouble.
Service
Call MCK Customer Support at 1-888-454-5828 between 8:30a.m. and 8p.m. Eastern Standard Time (EST)
or your local MCK Communications representative if you need assistance when installing, programming, or
using this product. Outside of North America please dial 1-617-454-6192.
For installation and maintenance options, please contact your MCK reseller. For information on MCK service
offerings, please go to MCK’s website at www.MCK.com and visit the Service & Support section.
!

EXTenderTM 7000 Installation Guide Page 9
Specifications
Regulatory Approvals
System Architecture
Memory
WAN Ports
WAN 1 and WAN 2
Internal MCK WAN Card
FCC Part 15, Subpart B, Class A
Part 68, Subpart D (Only required when network interface expansion
cards are added.)
CA NRTL/C CAN/CSA-C22.2 No. 950-93
CAN/CSA-C22.2 No. 225-M90
UL Std. No. 1459
UL Std. No. 1950-95
CE Mark EN50081-1, EN50081-2, EN55022 Class A
BABT 90/002 S/R2 CTR 3/A1 (Only required when network interface expan-
sion cards are added.)
Industry Canada CS-03 Part 1 Issue 8 (Only required when network interface expan-
sion cards are added.)
UL Standard 950
CPU Motorola MPC860T
DSP Five Analog Devices 2185 (52 MIPS)
DRAM 16MB
Flash Memory 16MB
Boot ROM 512KB
Protocol Synchronous serial
Interface RS-232, V.35, or RS-530
Encapsulation High level Data Link Control (HDLC)
Interface Two RJ-48C ports
Encapsulation High level Data Link Control (HDLC)

EXTenderTM 7000 Installation Guide Page 10
Interfaces
Voice Protocols and Services
Electrical
Mechanical
Environmental
Analog One RJ-11 port
Ethernet Two 10/100BaseT, RJ-45 ports
Serial/WAN Two DB-25 ports: EIA/TI232, EIA/TI530, EIA/TIAV35
Serial/Console Two Serial RS-232, DB-9 ports
PBX/KTS Up to 24 digital line interfaces over a 25 pair RJ-21 cable
T1/PRI Two RJ-48C ports in the integrated MCK WAN card
Voice compression G.729a, G.711, ADPCM 32, ADPCM 24
WAN, T1 Remote Voice Protocol (RVPTM)(proprietary) over
HDLC
LAN RVP over Internet Protocol (IP)
Line Voltage 100-240 VAC
Frequency 50-60 Hz
Max Power Consumption 0.8 Amps
Power Input Filter IEC (with 2A fuse)
Dimensions 17” x 10 3/4” x 1 3/4” (432mm x 203mm x 44mm)
Weight 6 lbs 7oz (3kg)
Temperature 32°- 130°F (0°- 55°C)
Relative Humidity 5 to 95%

EXTenderTM 7000 Installation Guide Page 11

EXTenderTM 7000 Installation Guide Page 12

EXTenderTM 7000 Installation Guide Page 13
Chapter 2: Connection and Wiring
The following chapter will provide you with instructions on accessing the Management Interface (MI) via the
following methods: Direct Connect (Serial Modem) to DB9, Terminal Interface - Hyperterminal (TI), Telnet,
and Internet.

EXTenderTM 7000 Installation Guide Page 14
Prerequisites for Installation
The following items are required before installing the EXTender.
Network Requirements
• The MCK T1/PRI card provides network termination. If you choose not to use the MCK T1/PRI card, you
must make sure the appropriate network terminating devices are installed, configured, and functioning
at both the corporate facility and the branch office. These network devices must support one of the fol-
lowing:
• an RS-232, V.35, or RS-530 synchronous serial interface
• a Voice over IP (10/100BaseT) interface
• Connect the Remote unit to the phones using proper wiring with adequate punch down blocks. Use “Pin
Assignments (25-Pair Cable) on page’ 19 as a guide, and provide the RJ-21 female connector.
• Branch Office T1 / PRI Provisioning for Local Dialing
• DTMF signaling (can be pulse)
• *Wink (received) immediate (transmit out) start
• B8ZS coding
• ESF framing
• You can use the default DS0 DN or select them individually and indicate how the line will perform
(i.e Incoming/Outgoing).
*Wink / Immediate essentially means that for outbound calls our CSU/DSU needs Wink Start and for
inbound calls Immediate Start. For outbound Wink start, our CSU/DSU will seize the line and wait for
the network to send a wink. After receiving the Wink the CSU/DSU will then start pulsing out the dig-
its. For inbound calls, the network should just seize the line. The CSU/DSU does not accept inbound
digits and will not produce a wink.
• If using a PRI ensure that the circuit has been provisioned by the Telcos to include NO NFAS and if
needed DID provided. This way we can assign inbound calls on the local PRI to specific phones on the
EXTender 7000.
Space Requirements
• The distance from the phones to the EXTender should NOT exceed 500 feet.

EXTenderTM 7000 Installation Guide Page 15
Supported Telephones
The following digital display phones are compatible with the EXTender.
RemoteConneX Phones
Astra 390 ADSI-compliant Interactive sceen phones (for RemoreConneX features)
Avaya Definity
* This digital display phone is NOT recommended for administrative purposes.
Nortel Meridian
* These digital display phones are NOT recommended for administrative purposes.
Nortel Norstar
* This digital display phone is NOT recommended for administrative purposes.
** Line appearances must be set to keys 0-15 for Local Dialing capability.
*6402+ 8403 9031DCP CallMaster III
6408+ 8410D 9040 TransTalk CallMaster IV
6416D+
6416M 8410DR Any DTMF- enabledmobile
phone
CallMaster V
6424D+
6424M 8434DX CallMaster VI
*M2006 **M2616CT M3904
*M2008 *M3901 M3905
M2216 M3902 Any DTMF-enabled
mobile phone
M2250 M3903
M2616 M2112 M7208
*M7100 M7310 T7316
M7208 M7316 M7410
*T7208 **M7324 ATA2
M7308 *T7216 Any DTMF-enabled
mobile phone

EXTenderTM 7000 Installation Guide Page 16
EXTender Parts for Installation
Parts Provided with the EXTender
Parts Not Provided with the EXTender
• Digital telephones and communication line cords are NOT supplied with this system.
Note: Use two-wire digital display phones only.
• Punch down blocks necessary to interface between the RJ-21 connector and the remote phones.
• 50 pin cable with male RJ-21 connectors to interface between the punch down block and the EXTender.
(see “Pin Assignments (25-Pair Cable) on page’ 19.)
Note: The RJ-21 cable can be ordered through MCK.
• Analog telephone line for 911emergency calls.
Note: The analog line card is not available outside North America.
Installation Considerations
• The system has been designed to operate from 100-240 VAC, 50-60Hz. Power should not be applied to
the unit until specified in the installation procedures.
• Use good wiring practices. Do not install the EXTender or its cabling near high power/high RF noise
devices such as flourescent ballasts or power supplies.
Table 1: Parts Provided with the EXTender
Qty Description
1EXTender 7000
1Power Cord
1a DB-25M to DB-25F RS-530 serial cable (shipped without a T1 Card)
or a DB-25F to DB-25F RS-530 serial, crossover cable (shipped with a T1 Card
or for add/drop traffic)
1DB-9 RS-232 serial cable
1RJ-45 Cat 5 Ethernet cable
-Mounting Hardware
2Mounting Brackets (2)
1Installation Guide
1User’s Guide
1User Documents CD
1Warranty Registration Card

EXTenderTM 7000 Installation Guide Page 17
Mounting and Connections for the EXTender 7000
The EXTender can be mounted in a standard 19-inch communication rack using the hardware provided or
simply placed on a shelf within the rack.
Figure 2-1: Securing the Unit to a Rack
Connections to the EXTender 7000
The EXTender provides connections A through H, as shown below:
Note: Connection “G” is only used for synchronous serial, and “D” is used for connection to an analog
line.
Figure 2-2: Front of Unit
Figure 2-3: Back of Unit
SWITCH
UNIT
1 2 AN
Console Modem WAN Reset
Port Status
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 EXTender 7000
A B
PWR
LNK
CLN
LAN
0
WAN 1 WAN 2
100-240 V ~ 1.4A MAX 50-60 Hz NETWORK INTERFACE TELEPHONY INTERFACE
LNK ACT LNK ACT
Aux LAN LAN
CDE F G H
Port 1 Port 2

EXTenderTM 7000 Installation Guide Page 18
Table 2: EXTender 7000 Connections
Letter Label Cable Type Description
A Console DB-9 Direct serial connection to a PC for administration.
(DCE)
See “Serial Console Connection and Setup on page’ 20.
Note: Set the COM port as follows; Baud rate: 9600,
Databits: 8, Parity: none, Stopbits: 1, Software flow con-
trol: XON/XOFF
B Modem DB-9 Direct serial connection to a modem for remote access.
(DTE).
Note: Set the COM port as follows; Baud rate: 9600, Dat-
abits: 8, Parity: none, Stopbits: 1, Software flow control:
XON/XOFF
C 100-240V Power Connect to a 120VAC outlet.
Connect as the last step (see “Power-Up on page’ 22.)
DANALOG
(in North
America only)
RJ-11 Connects to an analog line for local dialing. The port will
only support a dedicated analog circuit.
Note: This port will not provide PBX functionality or fea-
tures.
E Network Inter-
face/WAN3 Expansion Port If purchased, the MCK T1/PRI card will be installed here. The MCK T1/PRI card has two RJ-48C ports which ter-
minate T1, FT1, and PRI lines.
FLAN RJ-45 Ether-
net
(10/
100baseT)
Used for connecting the unit to the LAN for use in Voice
over IP (RVP_IP) applications.
Aux LAN RJ-45 Ether-
net
(10/
100baseT)
Used for administrative purposes. (Telnet, FTP and
HTML)
GWAN1
WAN2 DB-25,
serial,
straight-
through
Used for a synchronous serial connection. Connect to a
FRAD, CSU/DSU, or other network device.
Note: An RS-530 type cable or DB-25 to M34 cable
should be used for high-speed links to V.35 equipment.
DB-25,
serial, cross-
over
Used for Add/Drop Traffic .
HTelephony
Interface RJ-21 (CAT
3) Wire to a punch down block and then to the telephones. (see“Pin Assignments (25-Pair Cable) on page’ 19)

EXTenderTM 7000 Installation Guide Page 19
Telephony Wiring (RJ-21)
Wire Color Abbreviations:
BK=Black BR=Brown RD=Red OR=Orange SL=Slate
YL=Yellow GN=Green BL=Blue VI=Violet WH=White
Table 3: Pin Assignments (25-Pair Cable)
Pin Cable
Pair Port Pin Cable Pair Port
26
1WH/BL WH/BL 138 13 GN/BK BL/GN 13
27
2WH/OR WH/OR 239 14 BK/BR BK/BR 14
28
3WH/GN WH/GR 340 15 BK/SL BK/SL 15
29
4WH/BR WH/BR 441 16 YL/BL YL/BL 16
30
5WH/SL WH/SL 542 17 YL/OR YL/OR 17
31
6RD/BL RD/BL 643 18 YL/GN YL/GN 18
32
7RD/OR RD/OR 744 19 YL/BR YL/BR 19
33
8RD/GN RD/GN 845 20 YL/SL YL/SL 20
34
9RD/BR RD/BR 946 21 VI/BL VI/BL 21
35
10 RD/SL RD/SL 10 47 22 VI/OR VI/OR 22
36
11 BK/BL BK/BL 11 48 23 VI/GN VI/GN 23
37
12 BK/OR BK/OR 12 49 24 VI/BR VI/BR 24
50
25 VI/SL VI/SL GND

EXTenderTM 7000 Installation Guide Page 20
Serial Console Connection and Setup
The Console port on the front of the EXTender provides a direct serial connection to your computer. Through
this port, you can access all of the features and functions of the MI, as well as configure, monitor, and trou-
bleshoot the unit.
Required Cable
You need a standard RS-232 serial straight-through (DB-9, Male) cable. Use this cable to connect the PC’s
COM Port to the port labeled “Console” on the front of the unit.
Note: Cable length should not exceed 50 ft.
Before connecting to the EXTender you must confirm that the PC’s COM port settings match the console
port settings as follows:
After you have connected the EXTender to the PC, see “Enhanced Terminal Interface (ETI) Setup on page’
20.
Enhanced Terminal Interface (ETI) Setup
1. Once the PC or modem is connected to the EXTender through the console port, open an Enhanced Ter-
minal Interface (ETI) program on the PC.
Example: Windows HyperTerminal
Note: The Management Interface (MI) configuration menus can be accessed through any generic Win-
dows 95 or Windows 98, VT-100 Enhanced Terminal Interface (ETI) program.
2. After HyperTerminal is started, the Connection Description dialog box appears:
Figure 2-4: Connection Description
Baud rate 9600
Databits 8
Parity none
Stopbits 1
Flow Control XON/XOFF