Panasonic KX-NS500 Owner's manual

Hybrid IP-PBX
Model No. KX-NS500
PC Programming Manual
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product.
KX-NS500: PFMPR Software File Version 004.20000 or later
Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/pbx/

Introduction
About this Programming Manual
The PC Programming Manual is designed to serve as a system programming reference for the Panasonic
IP-PBX. It explains how to programme this PBX using Web Maintenance Console.
The PC Programming Manual is divided into the following sections:
Section 1, Overview
Provides an overview of programming the PBX.
Section 2, Introduction of Web Maintenance Console
Explains the layout and menus of Web Maintenance Console.
Sections 3 – 27, Web Maintenance Console Operating Instructions
Serves as reference operating instructions when using Web Maintenance Console to programme the PBX.
Section 28, Appendix
Provides a list of changes from previous software versions of the PBX.
Feature Programming References
Provides a list of all related programming items for each feature.
References Found in the PC Programming Manual
PC Programming Manual References
Related sections of the PC Programming Manual are listed for your reference.
Feature Guide References
The Feature Guide explains what the PBX can do, as well as how to obtain the most of its many features and
facilities. Sections from the Feature Guide are listed throughout this manual for your reference.
Installation Manual References
The Installation Manual provides instructions detailing the installation and maintenance of the PBX. Sections
from the Installation Manual are listed throughout this manual for your reference.
Links to Other Pages and Manuals
If you are viewing this manual with a PC, certain items are linked to different sections of this and other PBX
manuals. Click on a link to jump to that section.
Linked items include:
•Installation Manual References
•PC Programming Manual References
•Feature Guide References
Trademarks
•Microsoft, Outlook, Internet Explorer, Windows and Windows Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
•Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries.
•Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
2 PC Programming Manual
Introduction

•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Notice
•During a long programming session, it is highly recommended that you periodically save the system data
to the System Memory. If the PBX undergoes a sudden power failure or if the system is reset for some
reason, all the system data in RAM will be lost. However, if system data has been saved to the System
Memory, it can be easily reloaded.
•To save the system data to the System Memory, (1) click the button on the Home screen of Web
Maintenance Console before resetting the PBX or turning off the power, or (2) logout from Web
Maintenance Console so that the PBX automatically saves the system data.
NOTES
•The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of
this manual. To confirm the software version of your PBX, see How do I confirm the software version
of the PBX or installed cards? in Maintenance Console Software in 2.3 Frequently Asked Questions
(FAQ).
•Some optional hardware, software, and features are not available in some countries/areas, or for some
PBX models. Please consult your certified Panasonic dealer for more information.
•Product specifications, including text displayed by the software, are subject to change without notice.
•In this manual, the suffix of each model number (e.g., KX-NS500NE) is omitted unless necessary.
•Operation of the KX-NS0154 depends on the PBX software file version and the firmware version of the
KX-NS0154. You can confirm the compatibility on the Panasonic Web site:
http://panasonic.net/pcc/support/pbx
PC Programming Manual 3
Introduction

Table of Contents
1Overview .................................................................................................13
1.1 Introduction .....................................................................................................................14
1.1.1 For Your Safety ..............................................................................................................14
1.1.2 Introduction .....................................................................................................................16
1.1.3 Entering Characters .......................................................................................................17
1.2 PC Programming .............................................................................................................21
1.2.1 Starting Web Maintenance Console ...............................................................................21
1.2.2 PC Programming Using Off-line Mode ...........................................................................25
1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode ................................................30
2 Introduction of Web Maintenance Console .........................................31
2.1 Introduction .....................................................................................................................32
2.1.1 Web Maintenance Console Accounts ............................................................................32
2.1.2 Access Levels ................................................................................................................34
2.1.3 Logging in to Web Maintenance Console .......................................................................38
2.1.4 Easy Setup Wizard .........................................................................................................39
2.1.5 Card Status ....................................................................................................................40
2.1.6 Extension Number Setting ..............................................................................................41
2.2 Logout ..............................................................................................................................42
2.3 Frequently Asked Questions (FAQ) ..............................................................................43
3 Web Maintenance Console Home Screen ............................................51
3.1 Home Screen ...................................................................................................................52
4 Status ......................................................................................................57
4.1 Status—Equipment Status .............................................................................................58
4.1.1 Status—Equipment Status—UPS ..................................................................................58
4.1.2 Status—Equipment Status—CS Information ..................................................................59
4.1.3 Status—Equipment Status—PS Information ..................................................................60
4.1.4 Status—Equipment Status—UM Port status ..................................................................61
4.1.5 Status—Equipment Status—USB ..................................................................................62
5 System Control .......................................................................................63
5.1 System Control—Program Update ................................................................................64
5.1.1 System Control—Program Update—Download Program File ........................................66
5.1.2 System Control—Program Update—Update Program File ............................................68
5.1.3 System Control—Program Update—Plug and Update ..................................................70
5.2 System Control—MOH ....................................................................................................71
5.2.1 System Control—MOH—Install ......................................................................................71
5.2.2 System Control—MOH—Delete .....................................................................................72
5.2.3 System Control—MOH—Status / Backup ......................................................................73
5.3 System Control—System Reset ....................................................................................74
5.4 System Control—System Shutdown .............................................................................75
6 Tool ..........................................................................................................77
6.1 Tool—System Data Backup ...........................................................................................78
6.1.1 Tool—System Data Backup—Backup to USB ...............................................................78
6.1.2 Tool—System Data Backup—Backup to NAS ...............................................................79
6.2 Tool—BRI Automatic Configuration ..............................................................................80
6.3 Tool—NDSS Link Data Clear ..........................................................................................81
6.4 Tool—Call Pickup for My Group ....................................................................................82
6.5 Tool—Extension List View .............................................................................................83
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6.6 Tool—Import ....................................................................................................................84
6.7 Tool—Export ....................................................................................................................89
6.8 Tool—Screen Customise ................................................................................................90
6.9 Tool—UM Data Backup ...................................................................................................91
6.9.1 Tool—UM Data Backup—Manual Backup .....................................................................92
6.9.2 Tool—UM Data Backup—Scheduled Backup ................................................................93
6.10 Tool—UM Data Restore ..................................................................................................94
6.11 Tool—UM Backup History ..............................................................................................96
6.12 Tool—DXDP All OUS .......................................................................................................97
6.13 Tool—Contact information .............................................................................................98
6.14 Tool—UT Option Setting ................................................................................................99
6.15 Tool—URL Information .................................................................................................100
6.16 Tool—SVM (Simplified Voice Message) ......................................................................101
6.16.1 Tool—SVM (Simplified Voice Message)—Delete All Recording ..................................101
6.16.2 Tool—SVM (Simplified Voice Message)—Check Current Usage ................................101
7 Utility .....................................................................................................103
7.1 Utility—Diagnosis .........................................................................................................104
7.1.1 Utility—Diagnosis—Card Diagnosis .............................................................................104
7.1.2 Utility—Diagnosis—Ping ..............................................................................................105
7.2 Utility—File ....................................................................................................................106
7.2.1 Utility—File—File Transfer PC to PBX .........................................................................106
7.2.2 Utility—File—File Transfer PBX to PC .........................................................................107
7.2.3 Utility—File—File View .................................................................................................108
7.2.4 Utility—File—File Delete ..............................................................................................109
7.2.5 Utility—File—Message File Transfer PC to PBX ..........................................................110
7.2.6 Utility—File—Message File Transfer PBX to PC ..........................................................111
7.3 Utility—Log ....................................................................................................................112
7.3.1 Utility—Log—Error Log ................................................................................................112
7.3.2 Utility—Log—Syslog .....................................................................................................115
7.3.3 Utility—Log—Web-MC Event Log ................................................................................116
7.3.4 Utility—Log—UM System Log ......................................................................................117
7.3.5 Utility—Log—Call Control Log ......................................................................................118
7.4 Utility—Monitor/Trace ...................................................................................................119
7.4.1 Utility—Monitor/Trace—ISDN/QSIG Protocol Trace ....................................................119
7.4.2 Utility—Monitor/Trace—V-IPGW Protocol Trace ..........................................................120
7.4.3 Utility—Monitor/Trace—V-SIPGW Protocol Trace .......................................................121
7.4.4 Utility—Monitor/Trace—CS Status Monitor—Air Sync Group ......................................122
7.4.5 Utility—Monitor/Trace—CS Status Monitor—LAN Sync Group ...................................123
7.4.6 Utility—Monitor/Trace—UM System Trace (Internal) ...................................................125
7.4.7 Utility—Monitor/Trace—E1 Signalling Bit Monitor ........................................................126
7.4.8 Utility—Monitor/Trace—E1 Line Trace .........................................................................127
7.4.9 Utility—Monitor/Trace—TCP Trace ..............................................................................128
7.5 Utility—Report ...............................................................................................................129
7.5.1 Utility—Report—Digital Trunk Error Report ..................................................................129
7.5.2 Utility—Report—IP Extension Statistical Information ...................................................130
7.5.3 Utility—Report—UM View Reports ...............................................................................131
7.5.4 Utility—Report—E-mail Report .....................................................................................134
7.5.5 Utility—Report—IP-CS Information ..............................................................................135
7.5.5.1 Utility—Report—IP-CS Information—IP-CS Statistical Information ...........................135
7.5.5.2 Utility—Report—IP-CS Information—LAN Sync Information .....................................136
7.5.5.3 Utility—Report—IP-CS Information—PS Call Disconnect Log ..................................139
7.6 Utility—Activation Key Installation ..............................................................................140
7.7 Utility—Email Notification ............................................................................................141
7.7.1 Utility—Email Notification—Alert ..................................................................................141
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7.7.2 Utility—Email Notification—System Analysis ...............................................................143
7.7.3 Utility—Email Notification—Test Email .........................................................................144
7.8 Utility—Command .........................................................................................................145
7.8.1 Utility—Command—UM Command ..............................................................................145
7.9 Utility—UM – System Prompts Customisation ...........................................................146
7.10 Utility—Automatic Two-way Recording ......................................................................148
7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting .......................................148
7.10.2 Utility—Automatic Two-way Recording—Extension Setting .........................................149
7.10.3 Utility—Automatic Two-way Recording—Extension Setting List ..................................150
7.10.4 Utility—Automatic Two-way Recording—Maintenance ................................................153
7.11 Utility—UM - System Maintenance ..............................................................................154
7.12 Utility—CS-Web Connection ........................................................................................155
8 Users .....................................................................................................157
8.1 Users—User Profiles ....................................................................................................158
8.1.1 Users—User Profiles—Advanced setting .....................................................................160
8.2 Users—Add User ...........................................................................................................164
8.2.1 Users—Add User—Single User ...................................................................................164
8.2.2 Users—Add User—Multiple Users ...............................................................................168
8.3 Users—Automatic Two-way Recording ......................................................................169
8.3.1 Users—Automatic Two-way Recording—Edit a Recording .........................................169
8.3.2 Users—Automatic Two-way Recording—Record List ..................................................170
8.4 Users—ICDG Management ...........................................................................................171
8.4.1 Users—ICDG Management—Group Monitor ...............................................................171
8.4.2 Users—ICDG Management—ACD Report ..................................................................174
8.4.3 Users—ICDG Management—ACD Scheduled Export .................................................181
8.4.4 Users—ICDG Management—ACD Export History .......................................................182
9 PBX Configuration—[1] Configuration ...............................................183
9.1 PBX Configuration—[1-1] Configuration—Slot ..........................................................184
9.2 PBX Configuration—[1-1] Configuration—Slot—System Property ..........................190
9.2.1 PBX Configuration—[1-1] Configuration—Slot—System Property—Main ...................190
9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site .....................198
9.2.3 PBX Configuration—[1-1] Configuration—Slot—System Property—Slot
Summary ......................................................................................................................222
9.2.4 PBX Configuration—[1-1] Configuration—Slot—System Property—NSVM .................225
9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status .................228
9.4 PBX Configuration—[1-1] Configuration—Slot—VoIP Property ...............................231
9.4.1 PBX Configuration—[1-1] Configuration—Slot—VoIP Property—VoIP (Ext)
Setting ..........................................................................................................................231
9.4.2 PBX Configuration—[1-1] Configuration—Slot—VoIP Property—VoIP (Trunk)
Setting ..........................................................................................................................233
9.5 PBX Configuration—[1-1] Configuration—Slot—UM Card Property ........................236
9.6 PBX Configuration—[1-1] Configuration—Slot—UM Port Property .........................238
9.7 PBX Configuration—[1-1] Configuration—Slot—Port Property—Port Type
View ................................................................................................................................239
9.8 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-SIPGW ...........240
9.9 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-SIPGW ...........244
9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW ............245
9.11 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW .............266
9.11.1 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW—GK
Settings ........................................................................................................................275
9.11.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW—Hunt
Pattern ..........................................................................................................................276
9.12 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPGW ...............277
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9.13 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-IPEXT .............279
9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT ..............282
9.15 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-SIPEXT ..........291
9.16 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPEXT ...........293
9.17 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-IPCS ...............301
9.18 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPCS ................303
9.19 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-UTEXT ...........308
9.20 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-UTEXT ............310
9.21 PBX Configuration—[1-1] Configuration—Slot—Card Property—Extension
Type ................................................................................................................................318
9.22 PBX Configuration—[1-1] Configuration—Slot—Port Property—Extension
Type ................................................................................................................................321
9.23 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type ...........325
9.24 PBX Configuration—[1-1] Configuration—Slot—Port Property - LCO Port ............331
9.25 PBX Configuration—[1-1] Configuration—Slot—Card Property - BRI type/PRI
type .................................................................................................................................334
9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port ..............340
9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port ..............350
9.28 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type ..............359
9.29 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type Line Signal
Setting ............................................................................................................................361
9.30 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type MFC-R2
Setting 1 .........................................................................................................................364
9.31 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type MFC-R2
Setting 2 .........................................................................................................................367
9.32 PBX Configuration—[1-1] Configuration—Slot—Port Property—E1 Port ...............370
9.33 PBX Configuration—[1-1] Configuration—Slot—Expansion Unit1/Expansion Unit2/
Expansion Unit3 ............................................................................................................374
9.34 PBX Configuration—[1-1] Configuration—Slot—Card Property—DOORPHONE
Card ................................................................................................................................376
9.35 PBX Configuration—[1-2] Configuration—Portable Station .....................................377
9.36 PBX Configuration—[1-3] Configuration—Option .....................................................380
9.37 PBX Configuration—[1-4] Configuration—Clock Priority .........................................382
9.38 PBX Configuration—[1-5] Configuration—DSP Resource ........................................383
9.38.1 PBX Configuration—[1-5-1] Configuration—DSP Resource—Setting .........................383
9.38.1.1 PBX Configuration—[1-5-1] Configuration—DSP Resource—Setting—DSP Resource
Advisor .......................................................................................................................386
9.38.2 PBX Configuration—[1-5-2] Configuration—DSP Resource—Usage ..........................387
10 PBX Configuration—[2] System .........................................................389
10.1 PBX Configuration—[2-1] System—Date & Time .......................................................390
10.1.1 PBX Configuration—[2-1-1] System—Date & Time—Date & Time Setting .................390
10.1.2 PBX Configuration—[2-1-2] System—Date & Time—SNTP / Daylight Saving ............391
10.1.2.1 PBX Configuration—[2-1-2] System—Date & Time—SNTP / Daylight Saving—Daylight
Saving ........................................................................................................................393
10.2 PBX Configuration—[2-2] System—Operator & BGM ...............................................395
10.3 PBX Configuration—[2-3] System—Timers & Counters ...........................................396
10.4 PBX Configuration—[2-4] System—Week Table ........................................................411
10.4.1 PBX Configuration—[2-4] System—Week Table—Time Setting .................................411
10.5 PBX Configuration—[2-5] System—Holiday Table ....................................................413
10.6 PBX Configuration—[2-6] System—Numbering Plan ................................................415
10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main ....................................415
10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial ...........................438
10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call
Feature .........................................................................................................................440
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10.7 PBX Configuration—[2-7] System—Class of Service ................................................443
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings ......................443
10.7.2 PBX Configuration—[2-7-2] System—Class of Service—External Call Block .............457
10.7.3 PBX Configuration—[2-7-3] System—Class of Service—Internal Call Block ...............458
10.8 PBX Configuration—[2-8] System—Ring Tone Patterns ...........................................459
10.8.1 PBX Configuration—[2-8-1] System—Ring Tone Patterns—Call from CO ..................459
10.8.2 PBX Configuration—[2-8-2] System—Ring Tone Patterns—Call from
DOORPHONE ..............................................................................................................460
10.8.3 PBX Configuration—[2-8-3] System—Ring Tone Patterns—Call from Others ............461
10.9 PBX Configuration—[2-9] System—System Options ................................................463
10.10 PBX Configuration—[2-10] System—Extension CID Settings ..................................486
10.11 PBX Configuration—[2-11] System—Audio Gain ......................................................489
10.11.1 PBX Configuration—[2-11-1] System—Audio Gain—Paging/MOH .............................489
10.11.2 PBX Configuration—[2-11-2] System—Audio Gain—Card ..........................................491
11 PBX Configuration—[3] Group ...........................................................493
11.1 PBX Configuration—[3-1] Group—Trunk Group ........................................................494
11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings ..............................494
11.1.2 PBX Configuration—[3-1-2] Group—Trunk Group—Local Access Priority ..................500
11.1.3 PBX Configuration—[3-1-3] Group—Trunk Group—Caller ID Modification .................501
11.1.4 PBX Configuration—[3-1-4] Group—Trunk Group—Dialling Plan ...............................505
11.1.4.1 PBX Configuration—[3-1-4] Group—Trunk Group—Dialling Plan—Auto
Assign ........................................................................................................................507
11.1.5 PBX Configuration—[3-1-5] Group—Trunk Group—Charge Rate ...............................508
11.2 PBX Configuration—[3-2] Group—User Group ..........................................................509
11.3 PBX Configuration—[3-3] Group—Call Pickup Group ..............................................510
11.3.1 PBX Configuration—[3-3] Group—Call Pickup Group—All Setting ..............................511
11.4 PBX Configuration—[3-4] Group—Paging Group ......................................................512
11.4.1 PBX Configuration—[3-4] Group—Paging Group—All Setting ....................................513
11.4.2 PBX Configuration—[3-4] Group—Paging Group—External Pager .............................514
11.5 PBX Configuration—[3-5] Group—Incoming Call Distribution Group .....................515
11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group
Settings ........................................................................................................................515
11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group
Settings—Member List ..............................................................................................524
11.5.2 PBX Configuration—[3-5-2] Group—Incoming Call Distribution Group—Queuing Time
Table ............................................................................................................................526
11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution
Group—Miscellaneous .................................................................................................527
11.5.4 PBX Configuration–[3-5-4] Group—Incoming Call Distribution Group—ACD
Supervisor ....................................................................................................................531
11.6 PBX Configuration—[3-6] Group—Extension Hunting Group ..................................532
11.6.1 PBX Configuration—[3-6] Group—Extension Hunting Group—Member List ...............533
11.7 PBX Configuration—[3-7] Group—UM Group ............................................................534
11.7.1 PBX Configuration—[3-7-1] Group—UM Group—System Settings .............................534
11.7.2 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings ...................................536
11.7.2.1 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings—Member List ........538
11.8 PBX Configuration—[3-8] Group—PS Ring Group ....................................................539
11.8.1 PBX Configuration—[3-8] Group—PS Ring Group—Member List ...............................540
11.9 PBX Configuration—[3-9] Group—Conference Group ..............................................541
11.9.1 PBX Configuration—[3-9] Group—Conference Group—Member List .........................543
11.10 PBX Configuration—[3-10] Group—P2P Group .........................................................544
11.11 PBX Configuration—[3-11] Group—VM(DPT) Group .................................................545
11.11.1 PBX Configuration—[3-11-1] Group—VM(DPT) Group—System Settings ..................545
11.11.2 PBX Configuration—[3-11-2] Group—VM(DPT) Group—Unit Settings .......................547
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11.11.2.1 PBX Configuration—[3-11-2] Group—VM(DPT) Group—Unit Settings—Member
List .............................................................................................................................548
11.12 PBX Configuration—[3-12] Group—VM(DTMF) Group ..............................................551
11.12.1 PBX Configuration—[3-12-1] Group—VM(DTMF) Group—System Settings ...............551
11.12.2 PBX Configuration—[3-12-2] Group—VM(DTMF) Group—Group Settings .................555
11.12.2.1 PBX Configuration—[3-12-2] Group—VM(DTMF) Group—Group Settings—Member
List .............................................................................................................................556
12 PBX Configuration—[4] Extension .....................................................557
12.1 PBX Configuration—[4-1] Extension—Wired Extension ...........................................558
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings ..........558
12.1.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—CLIP
Generate ....................................................................................................................581
12.1.2 PBX Configuration—[4-1-2] Extension—Wired Extension—FWD/DND .......................583
12.1.3 PBX Configuration—[4-1-3] Extension—Wired Extension—Speed Dial ......................584
12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button ................585
12.1.4.1 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Flexible
button data copy ........................................................................................................593
12.1.5 PBX Configuration—[4-1-5] Extension—Wired Extension—PF Button ........................594
12.1.6 PBX Configuration—[4-1-6] Extension—Wired Extension—NDSS Link Data -
Send .............................................................................................................................595
12.1.7 PBX Configuration—[4-1-7] Extension—Wired Extension—CLIP ID Table .................596
12.1.8 PBX Configuration—[4-1-8] Extension—Wired Extension—Simplified Voice
Message .......................................................................................................................597
12.2 PBX Configuration—[4-2] Extension—Portable Station ............................................599
12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings ..........599
12.2.1.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—CLIP
Generate ....................................................................................................................620
12.2.2 PBX Configuration—[4-2-2] Extension—Portable Station—FWD/DND .......................622
12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button ................623
12.2.3.1 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button—Flexible
button data copy ........................................................................................................630
12.2.4 PBX Configuration—[4-2-4] Extension—Portable Station—NDSS Link Data -
Send .............................................................................................................................631
12.2.5 PBX Configuration—[4-2-5] Extension—Portable Station—CLIP ID Table ..................632
12.2.6 PBX Configuration—[4-2-6] Extension—Portable Station—Simplified Voice
Message .......................................................................................................................633
12.3 PBX Configuration—[4-3] Extension—DSS Console .................................................635
12.3.1 PBX Configuration—[4-3] Extension—DSS Console—DSS key data copy .................642
13 PBX Configuration—[5] Optional Device ...........................................643
13.1 PBX Configuration—[5-1] Optional Device—Doorphone ..........................................644
13.2 PBX Configuration—[5-2] Optional Device—External Pager ....................................647
13.3 PBX Configuration—[5-3] Optional Device—Voice Message ...................................648
13.3.1 PBX Configuration—[5-3-1] Optional Device—Voice Message—DISA System ..........648
13.3.2 PBX Configuration—[5-3-2] Optional Device—Voice Message—DISA Message ........653
13.3.3 PBX Configuration—[5-3-3] Optional Device—Voice Message—SVM ........................655
13.4 PBX Configuration—[5-4] Optional Device—External Relay ....................................658
13.5 PBX Configuration—[5-5] Optional Device—External Sensor ..................................660
14 PBX Configuration—[6] Feature .........................................................663
14.1 PBX Configuration—[6-1] Feature—System Speed Dial ...........................................664
14.2 PBX Configuration—[6-2] Feature—Hotel & Charge .................................................666
14.3 PBX Configuration—[6-3] Feature—Verification Code ..............................................673
14.4 PBX Configuration—[6-4] Feature—Second Dial Tone .............................................675
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14.5 PBX Configuration—[6-5] Feature—Absent Message ...............................................676
14.6 PBX Configuration—[6-6] Feature—Tenant ................................................................677
15 PBX Configuration—[7] TRS ...............................................................679
15.1 PBX Configuration—[7-1] TRS—Denied Code ...........................................................680
15.2 PBX Configuration—[7-2] TRS—Exception Code ......................................................681
15.3 PBX Configuration—[7-3] TRS—Special Carrier ........................................................682
15.4 PBX Configuration—[7-4] TRS—Emergency Dial ......................................................683
15.5 PBX Configuration—[7-5] TRS—Miscellaneous .........................................................684
16 PBX Configuration—[8] ARS ...............................................................687
16.1 PBX Configuration—[8-1] ARS—System Setting .......................................................688
16.2 PBX Configuration—[8-2] ARS—Leading Number ....................................................689
16.3 PBX Configuration—[8-3] ARS—Routing Plan Time .................................................690
16.3.1 PBX Configuration—[8-3] ARS—Routing Plan Time—Time Setting ............................691
16.4 PBX Configuration—[8-4] ARS—Routing Plan Priority .............................................692
16.5 PBX Configuration—[8-5] ARS—Carrier .....................................................................693
16.6 PBX Configuration—[8-6] ARS—Leading Number Exception ..................................696
16.7 PBX Configuration—[8-7] ARS—Authorisation Code for TRG .................................697
17 PBX Configuration—[9] Private Network ...........................................699
17.1 PBX Configuration—[9-1] Private Network—TIE Table .............................................700
17.2 PBX Configuration—[9-2] Private Network—Network Data Transmission ..............702
17.3 PBX Configuration—[9-3] Private Network—Network Operator (VoIP) ...................705
17.4 PBX Configuration—[9-4] Private Network—NDSS Key Table .................................706
17.5 PBX Configuration—[9-5] Private Network—Centralised UM/VM Unit .....................708
18 PBX Configuration—[10] CO & Incoming Call ...................................709
18.1 PBX Configuration—[10-1] CO & Incoming Call—CO Line Settings ........................710
18.2 PBX Configuration—[10-2] CO & Incoming Call—DIL Table & Port Settings ..........711
18.3 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table ...........................716
18.3.1 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table—Automatic
Registration ..................................................................................................................719
18.3.2 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table—Name
Generate ......................................................................................................................721
18.4 PBX Configuration—[10-4] CO & Incoming Call—MSN Table ..................................723
18.5 PBX Configuration—[10-5] CO & Incoming Call—Miscellaneous ............................726
19 PBX Configuration—[11] Maintenance ..............................................727
19.1 PBX Configuration—[11-1] Maintenance—Main ........................................................728
19.2 PBX Configuration—[11-2] Maintenance—PT Programming Access ......................739
19.3 PBX Configuration—[11-3] Maintenance—CS Synchronisation ..............................740
19.3.1 PBX Configuration—[11-3-1] Maintenance—CS Synchronisation—Air
Synchronisation ............................................................................................................740
19.3.2 PBX Configuration—[11-3-2] Maintenance—CS Synchronisation—LAN
Synchronisation ............................................................................................................743
19.3.3 PBX Configuration—[11-3-3] Maintenance—CS Synchronisation—LAN Sync Group
Setting ..........................................................................................................................746
20 UM Configuration—[1] Mailbox Settings ...........................................749
20.1 UM Configuration—[1] Mailbox Settings ....................................................................750
20.1.1 UM Configuration—[1-1] Mailbox Settings—Quick Setting ..........................................750
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting ..............................................752
20.1.3 UM Configuration—[1-3] Mailbox Settings—Auto Configuration ..................................774
10 PC Programming Manual
Table of Contents

21 UM Configuration—[2] Class of Service ............................................775
21.1 UM Configuration—[2] Class of Service .....................................................................776
22 UM Configuration—[3] UM Extension / Trunk Service .....................789
22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group ...............790
22.2 UM Configuration—[3-2] UM Extension / Trunk Service—Port Assignment ...........792
23 UM Configuration—[4] Service Settings ............................................793
23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing ................794
23.2 UM Configuration—[4-2] Service Settings—Parameters ...........................................797
23.3 UM Configuration—[4-3] Service Settings—Custom Service ...................................804
23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer ........806
23.3.2 UM Configuration—[4-3] Service Settings—Custom Service—Date Control ...............810
23.3.3 UM Configuration—[4-3] Service Settings—Custom Service—Time Control ..............811
23.3.4 UM Configuration—[4-3] Service Settings—Custom Service—Day Control ................812
23.3.5 UM Configuration—[4-3] Service Settings—Custom Service—Password ...................813
23.4 UM Configuration—[4-4] Service Settings—Holiday Table .......................................816
24 UM Configuration—[5] System Parameters .......................................821
24.1 UM Configuration—[5-1] System Parameters—Mailbox Group ................................822
24.2 UM Configuration—[5-2] System Parameters—Extension Group ............................824
24.3 UM Configuration—[5-3] System Parameters—System Caller Name
Announcement ..............................................................................................................826
24.4 UM Configuration—[5-4] System Parameters—Parameters .....................................828
25 UM Configuration—[6] H/W Settings ..................................................845
25.1 UM Configuration—[6] H/W Settings ...........................................................................846
26 UM Configuration—[7] System Security ............................................847
26.1 UM Configuration—[7] System Security .....................................................................848
27 Network Service ...................................................................................851
27.1 Network Service—[1] IP Address/Ports ......................................................................852
27.2 Network Service—[2] Server Feature ..........................................................................856
27.2.1 Network Service—[2-1] Server Feature—DHCP ..........................................................856
27.2.2 Network Service—[2-2] Server Feature—FTP .............................................................858
27.2.3 Network Service—[2-4] Server Feature—HTTP ..........................................................859
27.2.4 Network Service—[2-5] Server Feature—NTP .............................................................860
27.2.5 Network Service—[2-6] Server Feature—SMTP ..........................................................861
27.2.6 Network Service—[2-7] Server Feature—IMAP4 .........................................................864
27.3 Network Service—[3] Client Feature ...........................................................................865
27.3.1 Network Service—[3-1] Client Feature—FTP ..............................................................865
27.3.2 Network Service—[3-2] Client Feature—Syslog ..........................................................867
27.3.3 Network Service—[3-3] Client Feature—SNMP Agent ................................................868
27.4 Network Service—[4] Other ..........................................................................................872
27.4.1 Network Service—[4-1] Other—Security ......................................................................872
27.4.2 Network Service—[4-2] Other—NAS ...........................................................................873
28 Appendix ...............................................................................................875
28.1 Revision History ............................................................................................................876
28.1.1 PFMPR Software File Version 004.1xxxx ....................................................................876
28.1.2 PFMPR Software File Version 004.2xxxx ....................................................................878
Feature Programming References ...........................................................879
PC Programming Manual 11
Table of Contents

12 PC Programming Manual
Table of Contents

Section 1
Overview
This section provides an overview of programming the
PBX.
PC Programming Manual 13

1.1 Introduction
1.1.1 For Your Safety
To prevent personal injury and/or damage to property, be sure to observe the following safety precautions.
The following symbols classify and describe the level of hazard and injury caused when this unit is
operated or handled improperly.
WARNING
This notice means that misuse could result in death
or serious injury.
CAUTION
This notice means that misuse could result in injury
or damage to property.
The following types of symbols are used to classify and describe the type of instructions to be
observed.
This symbol is used to alert users to a specific operating procedure that must not be performed.
This symbol is used to alert users to a specific operating procedure that must be followed in
order to operate the unit safely.
14 PC Programming Manual
1.1.1 For Your Safety

WARNING
•Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised
Panasonic Factory Service Centre.
CAUTION
•To the Administrator or Installer regarding account passwords
1. Please provide all system passwords to the customer.
2. To avoid unauthorised access and possible abuse of the PBX, keep the passwords secret, and inform
the customer of the importance of the passwords, and the possible dangers if they become known to
others.
3. The PBX has no passwords set initially. For security, select an installer password as soon as the PBX
system is installed at the site.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorised access.
•There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification
number (PIN) (verification code PIN or extension PIN) of the PBX.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a. Keeping PINs secret.
b. Selecting complex, random PINs that cannot be easily guessed.
c. Changing PINs frequently.
PC Programming Manual 15
1.1.1 For Your Safety

1.1.2 Introduction
These programming instructions are designed to serve as an overall system programming reference for the
PBX. Each feature in the PBX has default settings that can be changed to customise the PBX to your
requirements. These settings control the functions of the PBX, and changing them is referred to as "system
programming".
Programming can be performed by system installers, on-site managers, and individual users. However,
managers and individual users may only change a limited number of settings. For details, see 2.1.1 Web
Maintenance Console Accounts.
All features and settings of the PBX can be programmed through system programming with Web Maintenance
Console. Starting Web Maintenance Console is described in 1.2 PC Programming. Individual system
programming items are described from Section 3 Web Maintenance Console Home Screen.
Programming Modes
There are two different modes available for programming using Web Maintenance Console:
•On-line Mode
On-line mode allows you to use Web Maintenance Console on a PC that is connected to the PBX to modify
the system data and settings used by the PBX. Settings can be modified and results are displayed in real
time. Modifications to settings change the information in the PBX’s temporary memory (DRAM). To finalise
the changes, you must either save the changes to the PBX’s System Memory by clicking or log out of
Web Maintenance Console by clicking . For details, see Web Maintenance Console Features in
3.1 Home Screen.
•Off-line Mode
Off-line mode allows you to connect to a version of Web Maintenance Console running on your PC. Using
Off-line mode, you can create new system data files and make modifications to system data files stored
on your PC, without being connected to the PBX. After you finish configuring settings, they can be saved
and uploaded to the PBX, which will update the PBX’s settings. For details, see Uploading Programmed
Settings to the PBX in 1.2.2 PC Programming Using Off-line Mode.
16 PC Programming Manual
1.1.2 Introduction

1.1.3 Entering Characters
The characters on a white background below can be used when storing a name, message, password or other
text entry data using a PC. The available characters vary according to the model of PBX.
Note
For NE models, the tables differ depending on the Area Code selected in Easy Setup.
Table 1 (Standard)
PC Programming Manual 17
1.1.3 Entering Characters

Table 2 (For NE model)
18 PC Programming Manual
1.1.3 Entering Characters

Table 3 (For RU/UC model)
PC Programming Manual 19
1.1.3 Entering Characters

Table 4 (For Greece)
20 PC Programming Manual
1.1.3 Entering Characters