Metcalfe SP-100 User manual

0
SP100 & SP200 –V1 01/16 MJ - MCE
Metcalfe
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
(10 & 20 Litre Heavy Duty Bench Mounted Mixers)
(30, 40, 60 & 80 Litre Heavy Duty Floor Standing Mixers)
Installation, Operating Instructions
Model Shown SP-30Hi

1
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Index
Product Information (Inc. Technical Specification & Power Requirements)
•SP-100
……………………………………………………………………………………………………………………………………
Pg. 3
•SP-200
……………………………………………………………………………………………………………………………………
Pg. 4
•SP-30Hi
……………………………………………………………………………………………………………………………………
Pg. 5
•SP-40Hi
……………………………………………………………………………………………………………………………………
Pg. 6
•SP-60Hi
……………………………………………………………………………………………………………………………………
Pg. 7
•SP-80Hi
……………………………………………………………………………………………………………………………………
Pg. 8
Optional Extras
………………………………………………………………………………………………………………………………
Pg. 9
Installation
………….……………………………………………………………………………………………………………..………
Pg. 10
Electrical Connection
………………………………………………………………………………………………………………………
Pg. 11
Fitting the Bowl
………………………………………………………………………………………………………………………………
Pg. 12
Bowl Lift & Bowl Guard
……………………………………………………………………………………………………………………
Pg. 12
Attachment Selection
………………………………………………………………………………….……………….…………………
Pg. 12
Fitting Attachments
…………………………………………………………………………………….………………….………………
Pg. 13
Speed Selection
………………………………………………….……………………………………….……………….…………………
Pg. 13
How to use the attachment hub
…………………………………………………………………………………….……….………
Pg. 14
Mixing ingredients
………………………………………………………………………………………………………….………………
Pg. 14
Capacity Chart
…………………………………………………………………………………………………………………………………
Pg. 15
Cleaning instructions
……………………………………………………………………………………….………………………………
Pg. 16
Maintenance
……………………………………………………………………………………………………………………………………
Pg. 16
Nosie Test Report
……………………………………………………………………………………………………………………………
Pg. 16
Troubleshooting
………………………………………………………………………………………………………………………………
Pg. 17
Parts Diagrams w/ Parts List
………………………………………………………………………………….………………………
Pg. 19
Wiring Diagrams
……………………………………………………………………………………………………………………………
Pg. 19
Spare Parts & Service
……………………………………………………………………………………….……………………………
Pg. 20
Your Product Information
………….…………………………………………………………………………………………………
Pg. 20
Warranty
………………………………………………………………………………………………………………………….…..…………
Pg. 21
Notes
……………………………………………………………………………………………………………………………………………..
Pg. 22
PAT Test Certificate
………………………………………………………………………………………………………...…………….
Pg. 23

2
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Bowl Lift Wheel
A B
A B C
A B C
D
E
Your Mixer
Model Shown SP-200
Control Panel for SP-100 & SP-200
Control Panel for SP30-Hi, SP40-Hi & SP60-Hi
Control Panel for SP-80Hi
Gear Selector
Bowl Lift Handle
Bowl Lift Wheel on
SP-30Hi, SP-40Hi, SP-60Hi
Control Panel
Attachment Hub
Bowl
Ingrediant Chute
Rear Bowl Guard
Rubber Feet
A –Stop Button
B- Start Button
A - Stop Button
B - Start Button
C - Timer
A - Stop Button
B - Start Button
C - Timer
D - Bowl Lift (Up)
E - Bowl Lift (Down)

3
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Metcalfe SP-100 (9 Litre Heavy Duty Mixer)
The Metcalfe SP-100 has a total bowl capacity of 9 litres. The 3 mixing tools provided ensure that all mixing
requirements are met.
Features
•Gear driven
•Three speeds (105, 195 and 354) rpm
•Heavy duty heat-treated steel gears and shaft
•CE approved
•Safety interlocked bowl guard and bowl lift
•Stainless steel guard with built in ingredient chute
•Emergency stop button
•Dual bowl clamps to lock bowl down
•Heavy duty gearbox
•Protective covers for feet to protect counters and provide stability
•Industry standard #12 attachment hub
•Heavy duty cast iron frame
•No volt release
•Resettable thermal overload
•Optional Floor Stand or Mobile Trolley available
•Optional VH-12 Mincer attachment available
•Optional V99S Veg prep attachment available
Technical Specifications
Phase
(Ø)
Motor
(V)
Frequency
(Hz)
AMP
(A)
Power
(kW) / (Hp)
Dimensions
D x W x H (mm)
Capacity
(ltr)
Net
Weight (Kg)
1
230
50
4,8
0.25 / 0.75
488 x 431 x 766
10
78
Power Supply Requirements
Model
Phase
Start Up
Current (A)
Running Current
No Load (A)
Full Load (A)
SP-100
1
23
3.7
4.8

4
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Metcalfe SP-200 (20 Litre Heavy Duty Mixer)
The Metcalfe SP-200 has a total bowl capacity of 20 Litres. The three mixing tools provided ensure that all
mixing requirements are met.
Features
•Gear driven
•Three speeds (105, 195 and 354) rpm
•Heavy duty heat-treated steel gears and shaft
•CE approved
•Safety interlocked bowl guard and bowl lift
•Stainless steel guard with built in ingredient chute
•Emergency stop button
•Dual bowl clamps to lock bowl down
•Heavy duty gearbox
•Protective covers for feet to protect counters and provide stability
•Heavy duty cast iron frame
•No volt release
•Resettable thermal overload
•Industry standard #12 attachment hub
•Non-slip rubber feet
•Optional Floor Stand or Mobile Trolley available
•Optional VH-12 Mincer attachment available
•Optional V99S Veg prep attachment available
•Optional 10-litre conversion kit available.
Technical Specifications
Phase
(Ø)
Motor
(V)
Frequency
(Hz)
AMP
(A)
Power
(kW) / (Hp)
Dimensions
D x W x H (mm)
Capacity
(Litres)
Net
Weight (Kg)
1
230
50
6,0
0.37 / 0.5
523 x 513 x 874
20
92
Power Supply Requirements
Model
Phase
Kw
Start Up
Current (A)
Running Current
No Load (A)
Full Load (A)
SP-200
1
0.37
24
4.8
6.0

5
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Metcalfe SP-30Hi (30 Litre Heavy Duty Mixer)
The Metcalfe SP-30Hi has a total bowl capacity of 30 litres. The 3 mixing tools provided ensure that all mixing
requirements are met.
Features
•Gear driven
•Three speeds (93, 165 & 319) rpm
•Fully integrated 15min timer
•Fully CE approved with an electrically interlocked bowl guard and bowl lift
•Quiet operation
•Permanently lubricated transmission
•Thermal overload protection (No-volt release)
•Resettable thermal overload
•Abrasion resistant transmission design
•Stainless steel revolving safety guard with ingredient chute
•Heat treated hardened steel alloy gears, 25% thicker than the industry leader
•Front mounted controls for easy access and operation
•Industry standard #12 attachment hub
•Non-slip rubber feet
•High torque transmission for heavy loads
•Emergency Stop
•Optional VH-12 Mincer attachment available
•Optional V99S Veg prep attachment available
•Optional 20-litre conversion kit available
Technical Specifications
Phase
(Ø)
Motor
(V)
Frequency
(Hz)
AMP
Power
(kW) / (Hp)
Dimensions
D x W x H (mm)
Capacity
(Litres)
Net
Weight (Kg)
1
230
50
8,0
0.75 / 1.0
688 x 576 x 1172
30
195
3
380
50
2,0
0.75 / 1.0
688 x 576 x 1172
30
195
Power Supply Requirements
Model
Phase
Kw
Start Up
Current (A)
Running Current
No Load (A)
Full Load (A)
SP-30Hi
1
0.75
26
6.5
8.0
SP-30Hi
3
0.75
8
1.27
1.73
SP-30Hi should be hardwired into a 20amp wall isolator and never installed on a 3-pin plug.

6
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Metcalfe SP-40Hi (40 Litre Heavy Duty Mixer)
The Metcalfe SP-40Hi has a total bowl capacity of 40 litres. The 3 mixing tools provided ensure that all
mixing requirements are met.
Features
•Gear driven
•Three speeds (90, 161 & 291) rpm
•Fully integrated 15min timer
•Fully CE approved with an electrically interlocked bowl guard and bowl lift
•Quiet operation
•Permanently lubricated transmission
•Thermal overload protection (No-volt release)
•Resettable thermal overload
•Abrasion resistant transmission design
•Stainless steel revolving safety guard with ingredient chute
•Heat treated hardened steel alloy gears, 25% thicker than the industry leader
•Front mounted controls for easy access and operation
•Industry standard #12 attachment hub
•Non-slip rubber feet
•High torque transmission for heavy loads
•Emergency Stop
•Optional VH-12 Mincer attachment available
•Optional V99S Veg prep attachment available
•Optional 20-litre conversion kit available
Technical Specifications
Phase
(Ø)
Motor
(V)
Frequency
(Hz)
AMP
(A)
Power
(kW) / (Hp)
Dimensions
D x W x H (mm)
Capacity
(Litres)
Net
Weight (Kg)
1
230
50
10
1,2 / 1.5
738 x 638 x 1316
40
280
3
380
50
3
1,2 / 1.5
738 x 638 x 1316
40
280
Power Supply Requirements
Model
Phase
Start Up
Current (A)
Running Current
No Load (A)
Full Load (A)
SP-40Hi
1
38
7.3
9.85
SP-40Hi
3
12
1.9
2.95
SP-40Hi should be hardwired into a 20amp wall isolator and never installed on a 3-pin plug.

7
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Metcalfe SP-60Hi (60 Litre Heavy Duty Mixer)
The Metcalfe SP-60Hi has a total bowl capacity of 60 litres. The 3 mixing tools provided ensure that all
mixing requirements are met.
Features
•Gear driven
•Three speeds (73, 120 & 267) rpm
•Fully integrated 15min timer
•Fully CE approved with an electrically interlocked bowl guard and bowl lift
•Quiet operation
•Permanently lubricated transmission
•Thermal overload protection (No-volt release)
•Resettable thermal overload
•Abrasion resistant transmission design
•Stainless steel revolving safety guard with ingredient chute
•Heat treated hardened steel alloy gears, 25% thicker than the industry leader
•Front mounted controls for easy access and operation
•Industry standard #12 attachment hub
•Non-slip rubber feet
•High torque transmission for heavy loads
•Emergency Stop
•Optional VH-12 Mincer attachment available
•Optional V99S Veg prep attachment available
•Optional 30-litre conversion kit available
Technical Specifications
Phase
(Ø)
Motor
(V)
Frequency
(Hz)
AMP
Power
(kW) / (Hp)
Dimensions
D x W x H (mm)
Capacity
(Litres)
Net
Weight (Kg)
1
230
50
20
2,25 / 3,0
778 x 638 x 1316
60
310
3
380
50
6
2,25 / 3,0
778 x 638 x 1316
60
310
Power Supply Requirements
Model
Phase
Start Up
Current (A)
Running Current
No Load (A)
Full Load (A)
SP-60Hi
1
45
14.5
20
SP-60Hi
3
21
4.8
6.5
SP-60Hi should be hardwired into a 30amp wall isolator and never installed on a 3-pin plug.

8
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Metcalfe SP-80Hi (80 Litre Heavy Duty Mixer)
The Metcalfe SP-80Hi has a total bowl capacity of 80 litres. The 3 mixing tools provided ensure that all
mixing requirements are met.
Features
•Gear driven
•Heavy duty floor standing
•Three speeds (60, 106, 177 and 311) rpm
•Heavy duty heat-treated steel gears and shaft
•CE approved
•Safety interlocked bowl guard and powered bowl lift
•Stainless steel revolving guard with built in ingredient chute
•Emergency stop button
•Dual bowl clamps to lock bowl down
•Heavy duty gearbox
•Heavy duty cast iron frame
•No volt release
•Resettable thermal overload
•Industry standard #12 attachment hub
•Non-slip rubber feet
•Optional VH-12 Mincer attachment available
•Optional V99S Veg prep attachment available
•Optional 40 litre conversion kit available.
Technical Specifications
Phase
(Ø)
Motor
(V)
Frequency
(Hz)
AMP
(A)
Power
(kW) / (Hp)
Dimensions
D x W x H (mm)
Capacity
(Litres)
Net
Weight (Kg)
3
380
50
9
2,25 / 3,0
1088 x 788 x 1559
80
400
Power Supply Requirements
Model
Phase
Start Up
Current (A)
Running Current
No Load (A)
Full Load (A)
SP-80Hi
3
21
4.8
6.5
SP-80Hi should be hardwired into a 30amp wall isolator and never installed on a 3-pin plug.

9
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Optional Extras
Floor Stand or Mobile Trolley
The Metcalfe floor stand / mobile trolley are designed for use
with both the SP100 & SP200 and features a robust stainless-
steel top with a mild steel frame and legs. The mobile trolley is
fitted with lockable castors.
• (Stand) D x W x H (mm) 510 x 460 x 490
• (Trolley) D x W x H (mm) 510 x 460 x 590
VH-12 (Mincer)
The VH-12 mincer attachment is ideal for meat, fish and other foods (without bone).
Supplied with stainless steel feed pan, sausage filler, pusher and 6mm extrusion plate.
V99S (Veg Prep Attachment)
The V99S veg prep attachment, come complete with 8 plates to grate or shred all types
of vegetable and fruit.
• Grating: 2mm, 3mm, 4mm, 7mm & 12mm
• Slicing: 2mm, 3mm & 8mm
Bowl Scraper
The bowl scraper eliminates the task of stopping mid batch to scrape product from
inside of bowl. It reduces recipe time by no more stopping during mix time. Most
recipes can have multiple steps reduced by use of the Bowl Scraper. In most cases,
reduces time required for initial incorporation of ingredients. Provides product
consistency by continuous scraping providing more consistent product results, batch
after batch.
Conversion Kit (SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi)
The Metcalfe half-size conversion kit will convert your for example
SP200 20 litre mixer to a 10 litre . With the conversion kit, your mixer
can mix smaller batches just as effectively as you can with the larger
bowl. The kit includes a flat beater, whisk, dough hook and a bowl
with adapter.
SP-200 = 20 litre to 10 litre
SP-30Hi = 30 litre to 20 litre
SP-40Hi = 40 litre to 20 litre
SP-60Hi = 50 litre to 30 litre
SP-80Hi = 80 litre to 40 litre
Bowl Trolley (SP-30Hi & SP-40Hi)
The bowl trolley make it easy to transport the bowl when loaded with product.
Supplied as standard with SP-60Hi and SP-80Hi

10
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Installation
Unpacking
Unpack the mixer immediately after receipt. Please inspect the mixer to ensure no damage and all parts
i.e. Bowl, Beater, Whisk & Dough Hook have been provided. If the machine is found to be damaged, keep all
the packaging material and contact us immediately or contact your source of theequipment.
You should receive with your mixer:
-1 x Stainless Steel Bowl - 1x Beater, 1x Whisk, 1x Dough Hook
- 1 x Bowl Trolley (SP-60Hi & SP-80Hi Only)
If any of the above items were not received with your mixer, please refer to page 20 for contact details and
inform us immediately for replacements.
Please ensure that you complete the product information section on page 20.
Installation
1. Before using the mixer please read this manual thoroughly. DO NOT proceed with any installation nor
operation if you have any questions or do not understand anything within this manual. Please see
contact details for telephone number for assistance.
2. Carefully unbolt the mixer from the pallet using a 3/8” wrench socket.
PLEASE NOTE: If the unit was supplied with Stand or Trolley, DO NOT dispose of the bolts as these
will be required to secure the unit to either the Stand or Trolley.
Select a location for the mixer keeping these key points in mind:
• Surface must be level
• Surface must be able to support a load of;
•SP-100: 92 Kg (Suitable for bench mounting also)
•SP-200: 104 Kg (Suitable for bench mounting also)
•SP-30Hi: 195 Kg
•SP-40Hi: 260 Kg
•SP-60Hi: 285 Kg
•SP-80Hi: 400 Kg
• Easy access for maintenance and servicing
• Clearance for operating controls, installing and removing attachments or bowl.
• Sufficient space for adding ingredients during mixing periods
• Rear ventilation outlet of mixer MUST NOT be blocked.
3. For safety reasons the mixer should be bolted down into position using all four holes located in the
legs.
4. Please read the electrical information found on the data plate located at the rear of the
machine. The incoming power should match the rating on the data plate.
Office, Shops and Railway Premises Act, 1963
The above Act requires that this machine and attachments shall be operated only by a properly instructed
person or by an employee who is under the supervision of a properly instructed person. The instruction shall
include indication of the possible dangers arising and the precautions to be observed. The Act also requires
that no person under the age of 18 shall clean a machine if this exposes him to risk of injury from a moving
part of that machine or any adjacent machine.

11
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Electrical Connection
Before connecting the mixer to an electrical supply, please check the details on the rating plate (on rear of the
mixer). The mixer should be fitted to an isolated electrical supply, capable of supporting and electrical load of
20amps for SP30-Hi & SP40-Hi, 30amps for SP60-Hi & SP-80Hi.
NEVER USE AN EXTENSION CORD. The low AMP supply could damage the mixer of cause a fire.
The user should install an over-current protection device (e.g. fuse or NFB) or Residual
Current Device (GFCI) to prevent a fault current risk.
The mixer is design for a TN power system
Models SP-30Hi, SP-40Hi, SP-60Hi, 230 Volt single Phase are fitted with a colour-coded three-core cable as
follows:
(1) Brown: Live
(2) Blue: Neutral
(3) Green/Yellow: Earth
As the colour of the wires may not correspond to the coloured markings identifying the terminals in your plug,
you should proceed as follows:
- The wire which is coloured blue must be connected to the terminal which is marked with the letter N or
coloured black.
- The wire which is coloured brown must be connected to the terminal which is marked with the letter L or
coloured red.
- The wire which is coloured green/yellow must be connected to the terminal which is marked with the letter
E or coloured green.
NOTE: In terms of the 3-phase, when the mixer is located and connected with the plug, please make sure that
the shaft goes clockwise. (Same direction as the arrow sticker that located on the front of the mixer) If the
shaft goes counter clockwise, please replace the wires: L3 with L2.
The mixer should be hardwired into a switched socket which isolates all poles and has a minimum contact
clearance of 3mm and located close to the mixer for use in an emergency and to facilitate servicing.
The machine must be incorporated into a potential equalization system.
The leakage current for this appliance is no greater than 1 mA/KW.
If the electrical supply cable to the machine becomes damaged, it must be replaced by a specification or higher
and suitable for the Mixer’s motor load.
The ground wire is fixed to the machine and this connection must be kept intact.
CAUTION: The mixer MUST be grounded.
•The minimum requirement for all electrical equipment’s correct operation is an air temperature of between
+5℃and +40℃.
•Electrical equipment is capable of operating correctly when the relative humidity does not exceed 95% at
a maximum temperature of +40℃.
•Electrical equipment is capable of operating correctly at altitude up to 1000m.
•Electrical equipment is designed to withstand and be protected against the effects of transportation, and
storage temperature within a range of -25℃to +55℃and for short periods not exceeding 24h at up to
+70℃.

12
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Fitting the Bowl
NOTE: Install the bowl BEFORE attaching the agitators.
1. Lower the bowl by pulling the bowl lift lever forward and down to
its resting position.
2. Lift the bowl by the bowl handles and
a) Slowly position the locking pin (located on the rear
of the bowl) into the hole in the middle rear of the
cradle (see fig A).
b) Lower the bowl onto the pins located on either side of the bowl cradle
3. Once the bowl is positioned on the cradle, secure the bowl by pulling each
bowl clamp forward until the bowl is locked tight (see fig B).
Bowl Lift & Bowl Guard
The bowl cradle and guard are electrically interlocked so that the mixer will only operate when the bowl is in
the raised position. In addition to this, the bowl guard must be in the locked position, by rotating into position
(left to right).
Only once the bowl is in the raised position and the guard in the locked position will the mixer operate, this
ensures total user safety at all times.
Once the guard has been opened and the bowl lowered, the mixer can only be restarted by pressing the start
button.
During operation additional ingredients can be added via the ingredients chute located on the right-hand side
of the bowl guard.
Attachment Selection
The beater, whisk and dough hook are meant for the work implied by their names. Do not use the beater for
dough making or the whisk for anything other than whisking, aerating or mixing light mixtures. The below
table shows the typical uses for each of the tools supplied.
Beater
Whisk
Dough Hook
Firm mixes such as;
Light pastry
Cakes
Biscuits
Icing
Fillings
Mashed Vegetables
Light mixes such as;
Whipped cream
Mayonnaise
Egg whites
Pancakes
Soufflés
Heavy mixes such as;
Dough
Pie Pastry

13
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Fitting Attachments (i.e. Beater, Whisk & Dough Hook)
NOTE: It is easier to install the attachments prior to adding the ingredients into the bowl.
1. Rotate the bowl guard to the left so it rests in the open position (see fig A).
Excessive force used to open and close the bowl guard may
damage the spring lock and bowl guard micro switch and will
void the warranty.
2. Slide the attachment slowly upwards onto the planetary
shaft fitting the shaft pin through the slot in the agitator (see
fig B).
3. Rotate the attachment clockwise to secure it onto the
(Fig. B) planetary shaft. (Fig. A)
NOTE: Install the bowl BEFORE inserting agitators.
NOTE: Attachments should always rotate in a clockwise direction around bowl. If an attachment is moving
counter clockwise, please contact licensed electrician immediately to remedy incorrect wiring.
Speed Selection
Before changing speeds, the mixer must always be STOPPED. The necessary speed can then be selected
before restarting the mixer by pressing the green start button.
The speed selected depends largely on the quantity and consistency of the product. It is recommended that
mixing is always started at the lowest speed and progressively increased to the desire setting. In an emergency
situation always use the red emergency stop button to stop the mixer. The below table show the
recommended speeds for the range of tools;
Recommended Speed
SP-10, SP-200, SP-30Hi, SP-40Hi, SP-60Hi
1st Gear
2nd Gear
3rd Gear
Whisk
Beater
Dough Hook
Recommended Speed
SP-80Hi ONLY
1st Gear
2nd Gear
3rd Gear
4th Gear
Whisk
Beater
Dough Hook

14
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Thumbscrew
Plastic Cover
How to Use the Attachment Hub
Never put your hand into the feed chute when using any mixer attachment.
The mixer must be OFF before installing attachments! Do NOT use attachments while mixing!
1. Loosen and remove the attachment hub thumbscrew (see fig A).
2. Remove the plastic cover from the attachment hub (see fig A).
3. Lubricate the attachment shaft with a food quality grease or
mineral oil.
4. Insert the attachment shaft into the hub making sure to line up
the alignment pin with the hub hole.
5. Tighten the thumbscrew back into the hub and securely tighten it. (Fig. A)
6. Select the appropriate speed setting by lifting or lowering the speed control lever.
The below table shows the recommended speeds while using the hub attachments:
Recommended Speed
1st Gear
2nd Gear
3rd Gear
V99S (Slicing)
V99S (Grating)
VH-12 (Mincing)
NOTE: Make sure the bowl is up and the bowl guard is closed. The mixer will not start if the bowl and the
bowl guard are not in the proper operating position.
7. Press the green start button located on the middle of the control panel.
Always STOP the mixer BEFORE changing speeds! Failure to do so may damage the gears or
other parts and WILL void the warranty!
8. To change the speed while using mixer attachments:
a) Press the red stop button
b) Change the speed by raising or lowering the speed control lever
c) Press the green start button to restart the mixer.
Mixing Ingredients
Please follow the capacity chart located on page 15. Overloading or not following the chart will damage the
mixer and void warranty.
Attachments should always rotate in a clockwise direction around the bowl. If the attachment rotates, counter
clockwise, contact a licenced technician immediately to correct incorrect wiring.
Important: Make sure the speed selector is on the 1st gear.
1. Add the appropriate mixing ingredients into the bowl.
2. Raise the bowl lift handle up completely until the bowl locks into position.
3. Slide the bowl guard to the right hand-side until it locks into place.
Note: The mixer will not start if the bowl guard is open or if the bowl is in the lower position.

15
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Capacity Chart
Product
SP-100
SP-200
SP-30Hi
SP-40Hi
SP-60Hi
SP-80Hi
Waffle or
Hot Cake Batter
4.7 ltr
7.6ltr
11.4 ltr
15.1 ltr
22.7 ltr
28.4 ltr
✓
Whipped Cream
15.1 ltr
15.1 ltr
5.7 ltr
8.5 ltr
11.4 ltr
15.1 ltr
✓
Mashed Potato
22.7 kg
22.7 kg
10.4 kg
13.6 kg
18.1 kg
22.7 kg
✓
Egg Whites
1.9 ltr
1.9 ltr
1.2 ltr
1.7 ltr
1.9 ltr
1.9 ltr
✓
Meringue (Qty of
Water)
2.8 ltr
2.8 ltr
0.95 ltr
1.2 ltr
1.7 ltr
2.8 ltr
✓
Raised Donut Dough
(65% AR) * 󰄱󰄲
32.3 kg
32.3 kg
6.8 kg
11.3 kg
27.2 kg
32.3 kg
✓
1st & 2nd
Only
Heavy Bread Dough
(55% AR) * 󰄱󰄲
32.3 kg
32.3 kg
13.6 kg
18.1 kg
31.8 kg
32.3 kg
✓
1st & 2nd
Only
Bread & Roll Dough
(60% AR) * 󰄱󰄲
40.8 kg
40.8 kg
20.4 kg
27.2 kg
36.3 kg
40.8 kg
✓
1st & 2nd
Only
Pizza Dough, Thin
(40% AR) * ● Δ 󰄱󰄲□
22.7 kg
22.7 kg
7.3 kg
13.6 kg
18.1 kg
22.7 kg
✓
1st & 2nd
Only
Pizza Dough, Medium
(40% AR) * ● 󰄱󰄲□
40.8 kg
40.8 kg
11.3 kg
18.1 kg
31.8 kg
40.8 kg
✓
1st & 2nd
Only
Pizza Dough, Thick
(40% AR) * ● 󰄱󰄲
45.4 kg
45.4 kg
18.1 kg
22.7 kg
31.8 kg
45.4 kg
✓
1st & 2nd
Only
Fondant Icing
27.2 kg
27.2 kg
8.2 kg
11.3 kg
16.3 kg
27.2 kg
✓
Cake
40.8 kg
40.8 kg
13.6 kg
18.1 kg
27.2 kg
40.8 kg
✓
Pie Dough
31.8 kg
31.8 kg
12.2 kg
15.9 kg
22.7 kg
31.8 kg
✓
Pasta, Basic Egg
Noodle
22.7 kg
22.7 kg
3.6 kg
7.7 kg
15.9 kg
22.7 kg
✓
*
Note: The mixer capacity depends on the moisture content of the dough. When mixing dough (pizza,
bread, or bagels) check your AR%! %AR (% Absorption Ratio) = Water weight divided by flour weight.
The capacities listed above are based on flour room temperature and 20°C water temperature.
(1 litre water weight 3.77 kilo)
Δ
Maximum mixing time –7 minutes
●
If high gluten flour is used, reduce the batch size by 10%
󰄱󰄲
If using chilled flour, water below 20°C, or ice, reduce batch size by 10%
□
2nd speed should never be used on 50% AR or lower with the exception of Model SP-60Hi the SP-60Hi
requires a 50% reduction in batch size to mix in speed 2 with 50% AR dough
1. Recommended weight for a finished mix unless otherwise stated
2. Water content e.g. 25% Flour / 12.5% Water = 50% Moisture
3. For pizza dough with lower moisture content, consult Metcalfe Catering Equipment,
(see contact details on page 20).
4. For higher gluten flour reduce dough batch by 25%

16
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Cleaning Instructions
• NEVER use a scrubber pad, steel wool, or abrasive material to clean the mixer.
• NEVER use bleach or bleach based cleaner.
• ALWAYS remove the attachment/s after each batch. If not, the attachment/s can become stuck on
the shaft and difficult to remove.
ALWAYS DISCONNECT OR UNPLUG THE ELECTRICAL POWER FROM THE MIXER BEFORE CLEANING.
Recommended Cleaning
Part
Required Action
Frequency
Attachments
Hand wash using soap and water, rinse, dry and sanitise.
Clean after each use
Guard
Hand wash using soap and water, rinse, dry and sanitise.
Bowl
Using a sponge or cloth, soap and water, apply
pressure to ensure the bowl is clean, rinse, dry and
sanitise. The bowl can also be placed in a dishwasher
Clean after each use
Solid Bowl
Guard
Hand wash using soap and water, rinse, dry and sanitise.
Clean after each use
Bowl Cradle
Hand wash using soap and water, rinse, dry and sanitise.
Daily
Planetary Shaft
Wipe with a clean damp cloth, dry & sanitise.
Clean after each use
Exterior
Hand wash using soap and water, rinse, dry and sanitise.
Daily
Hub Interior
Wipe with clean damp cloth, dry & sanitise.
Daily
Maintenance
Regular maintenance is necessary on all mixers if they are to run smoothly and problem free.
Part
Required action
Frequency
Planetary Ring
Reapply grease. Inject grease (2 pumps only) into fitting
on the side of planetary DO NOT overfill
Once a year.
Bowl Slide Rods
Apply food quality grease on the bowl slide rods. Raise
and lower the bowl to distribute the grease onto the
rods.
If the bowl becomes
difficult to raise or
lower.
Gear Oil Renewal (SP80-Hi Only)
Please unscrew and leak the oil from the indicated
oil-leaking hole. After finishing the leaking, re-screw
back tightly with the anti-leaking coat on the screw.
Fill the gear oil to the indicated re-fill oil hole.
We recommended that any servicing or maintenance
work must be carried out by trained technicians

17
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Troubleshooting
Problem
Possible Causes
Action Required
Mixer will not turn
Bowl guard not in closed
position.
Rotate guard to the right until fully closed.
Bowl not raised.
Raise bowl to highest position.
Power not connected
correctly.
Check all power connections. Plug into a live
socket.
(Do not use extension cord!) Test socket with
another item.
Building circuit breaker is
off.
Check breaker box.
Internal overload tripped.
Wait two minutes. Press stop button then press
start button.
(If overload continues to trip, reduce batch size
and/or adjust recipe!)
Gear not engaged.
Switch gear fully into position. (Mixer will not
operate if the speed control lever is positioned in
between speeds)
Mixing stops during
mixing
Internal overload tripped.
Wait two minutes. Press stop button then press
start button.
(If overload continues to trip, reduce batch size
and/or adjust recipe!)
Damaged or broken
transmission belt.
Replace belt.
Mixer is noisy
Mixer is not installed on
level surface.
Adjust surface or relocate mixer. Make sure the
rubber feet are installed.
Bowl not seated correctly
or clamps not in place.
Ensure bowl is seated into bowl cradle correctly
and bowl clamps are locked into place.
Attachment not fitted
properly.
Remove and re attach attachment into position
correctly
Overloading bowl.
Reduce batch size. (See capacity Chart)
Damaged or worn belt.
Replace belt
Planetary ring gear needs
more grease.
Technician to inspect for source of noise.
Safety guard seized
(will not move freely)
Clean & lubricate slide
sheath.
Technician must drop down planetary assembly to
access mat & sheath.
Attachments won’t go
onto the planetary
shaft easily
Lack of lubrication and /
or cleaning of the
planetary shaft.
Wipe planetary shaft with a clean damp cloth and
lubricate the shaft with mineral oil or food quality
grease.
Mixing time is too
long.
Three-phase mixer is
wired incorrectly.
Attachments should rotate clockwise around
bowl. If not, electrician must rewire.
Batch size too small.
Increase batch size or use half size conversation
kit.
Bowl lift sticking or
not operational.
Lack of lubrication on
bowl slides.
Lubricate bowl slides with food quality grease. If
still sticking, technician must clean bowl lift
mechanism.
One or more gears not
working
Damaged or broken
gear/s.
Technician to replace gears. Always stop mixer
before changing gears.
Mixer will not mix
medium or heavy
loads.
Incorrect or low voltage.
Contact electrician.
Residue leaking from
hub.
Contaminated hub due to
food build-up.
Technician to remove hub and clean interior. To
avoid problem, always wipe hub and dry after
each use.

18
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Attachments
touching bottom or
sides of bowl.
Defective or dented bowl.
Remove dents or replace bowl.
Defective attachment.
Replace attachment.
Broken whisk wires
Batch size too large for
mixer, Items too firm,
speed too high.
Reduce batch size. (See Capacity Chart)
Adjust recipe. Reduce speed.
Hand utensil dropped into
bowl while mixing.
Stop mixer before working on mixture.
Broken beater
Ingredients too cold or too
large (e.g. frozen butter,
cream cheese cut in
chunks
Wait for ingredient to reach room temperature
before mixing. Reduce chunk size.
Broken dough hook
Batch size too large for
mixer.
Reduce batch size. (See Capacity Chart).
Adjust recipe.
Ingredients too cold or too
large
Wait for ingredients to reach room temperature
before mixing. Reduce chunk size
Discoloration of
mixed product
Bowl has not been
cleaned thoroughly.
Clean bowl again (refer to page 9).
Noise Test Report
The average A-weighted sound pressure level is listed on the below table.
Model
Noise
SP-100
SP-200
SP-30Hi
SP-40Hi
SP-60Hi
SP-80Hi
Noise Level
67.3 dB
65.5 dB
64.4 dB
61.9 dB
60.1 dB
59.1 dB

19
SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi
01/20 MJ - MCE
Parts Diagram w/ Parts List & Wiring Diagrams
To obtain a copy of the breakdown drawing & parts list relating to either of the below mixers. Either email
[email protected] quoting the serial no of the unit as shown in the above image. Alternatively,
you can scan the below QR codes using a QR Scanner to download them directly to your phone or tablet.
SP-100 (Parts Diagram)
SP-100 (Wiring Diagrams)
SP-200 (Parts Diagram)
SP-200 (Wiring Diagrams)
SP-30Hi (Parts Diagram)
SP-30Hi (Wiring Diagrams)
SP-40Hi (Parts Diagram)
SP-40Hi (Wiring Diagrams)
SP-60Hi (Parts Diagram)
SP-60Hi (Wiring Diagrams)
SP-80Hi (Parts Diagram)
SP-80Hi (Wiring Diagrams)
To download a QR Scanner to your mobile / table please go to your devices application store and
search for the below;
Apple Device
Windows
Android
QR Code Reader by Scan
QR Code Reader
QR Code Reader