MG ChargeHub 7 User manual

7/11kW AC EV Charger
MG ChargeHub
Instruction Manual

INSTRUCTION MANUAL MG MOTOR2
SYMBOLS MEANING
“WARNING”, WHICH INDICATES A HAZARD
Pay attention to personal injuries or death caused by operation steps, practice
or incorrect implementation. The operation after the “warning” sign can only be
performed when the conditions are fully understood and satised.
“CAUTION”, WHICH INDICATES A HAZARD.
Pay attention to the damaged or destroyed product caused by the operation steps,
experiments or incorrect execution. Only after fully understanding and satisfying the
indicated conditions, the operation after the “caution” mark can be performed.
“HINT”, WHICH INDICATES SKILL OR USEFUL INFORMATION
Skills and useful information are marked as “Hint”. It does not contain information
that warns of dangerous or harmful features.
“GARBAGE DISPOSAL”, WHICH INDICATES ELECTRICAL AND
ELECTRONIC WASTE
This symbol is located on the product, in the instruction manual or on the packaging,
indicating that the electrical and electronic equipment and its accessories should be
disposed separately from ordinary household waste.
Materials can be reused based on their markings. By reusing old equipment,
materials and other forms of reuse, you can make a signicant contribution to the
environment.

3MG MOTOR INSTRUCTION MANUAL
Contents
1. Key Information 4
1.1 Safety Instruction 4
2. Product Overview 7
2.1 Product Features 7
2.2 Product Functions 8
2.3 Technical Characteristics 8
3. Operation Instruction 9
3.1 Appearance Introduction 9
3.2 Start-up charger 11
3.3 End Charging 11
3.4 Indicator Description 12
4. Troubleshooting 13
5. Routine Maintenance 14
5.1 Power distribution system 14
5.2 Wiring System 14
5.3 Circuit Components 14
5.4 Auxiliary System 15
5.5 Electrical Ground System 15
5.6 Appearance 15
5.7 Maintenance Period 16
6. Customer Service 17
6.1 Preparation 17
6.2 Contact Information 17
A. Installation Instruction 18
A.1 Installation Requirements 18
A.2 Power Supply Requirements 19
A.3 Environmental Requirements 19
A.4 Wiring Requirements 19
A.5 Product Installation 20

INSTRUCTION MANUAL MG MOTOR4
B. Web Conguration Instruction 29
B.1 Login into web conguration 30
B.1.1 Via WiFi 30
B.1.2 Via Ethernet cable 30
B.1.3 Via Ethernet cable method 2 34
B.2 Setting charging mode 37
B.2.1 Plug and Play (default mode) 38
B.2.2 Enable by RFID Card 39
B.3 Connect to the Internet 40
B.3.1 Using SIM card 40
B.3.2 Using WiFi STA 41
B.3.3 Using Ethernet cable 43
B.3.4 Check Internet Connection 43
B.4 Connect to OCPP Platform 44
B.5 Restore to Factory Setting 46
D. Appendix 47
E. Warranty Policy 48
F. Equipment Accessories 50
F.1 Equipment Accessories List 50

5MG MOTOR INSTRUCTION MANUAL
SYMBOL CONTENT
Failure to follow safety instructions can result in death, injury, and equipment
damage. Refuse to bear any claims arising from this.
• ELECTRICAL HAZARD
Only trained, qualied and authorized electrical professionals are responsible for
installation.
• The rst time to commission and maintain the charger, it should comply
with existing standards and installation regulations when performing the
aforementioned operations. See chapter “A Installation Instructions” for details.
• ELECTRICAL HAZARD / FIRE HAZARD
• Must regularly check the charging connector (including cable) in charger for
damage and check whether the case is damaged (visual inspection).
• If the charger is damaged, it must be turned off and replaced immediately.
• Do not perform the charger maintenance work without authorization. Only
the manufacturer can perform the operation (replace the charger).
• Do not modify or modify the charger.
• Never remove signs such as safety symbols, warnings, nameplates, signs or
pipeline markings.
• No extension cable shall be used when connecting the electric vehicle to the
electric vehicle power supply device.
• Only connect electric vehicles or their charging equipment.
Do not connect other loads (power tools, etc.).
• Hold the connector when pulling the charging connector, and do not pull the
cable.
• Do not bend, squeeze or tilt the charging connector so that it is mechanically
damaged.
• Do not touch the heat source, dirt or water on the contact surface.
• Some vehicles may generate toxic or explosive gases in the indoor area during
charging, so an external ventilation system must be provided.
• When using an integrated charger to charge your electric car, please read the
vehicle’s tips and instructions carefully.
CAUTION
• Damage hazard.
• Never use spray water to clean the charging point
(Hose for garden watering, high pressure cleaners, etc)
Instruction Manual

INSTRUCTION MANUAL MG MOTOR6
1.2 SPECIFIED USE
• This product is AC charger that can charge electric powered vehicles (for example, an electric car) in
indoor and outdoor areas.
• When installing and connecting the charger, follow local regulations.
• The intended use of the equipment includes, in all cases, the environmental conditions established for
the equipment.
• The storage of charger should be met the following requirements:
• Before the equipment installation, the charger with components should be stored in the indoor
dry and ventilated place. The warehouses’ temperature is between -40oC and ﹢85oC, the
monthly average relative humidity is not exceeded 90%, and there is no corrosive or explosive
gas. During the storage, please avoid rain, exposure, condensation and frost.
• After the equipment installed, the charger shell should be kept sealed to avoid raining and
soaking.
• The equipment is developed, produced, inspected and led according to relevant safety standards.
Therefore, if the instructions and safety technical instructions for the intended use are observed,
the product will not cause damage to property or endanger the health of the person under normal
circumstances.
• The instructions contained in this manual must be strictly observed, otherwise there may be a safety
hazard or the device may fail. Although this manual describes the relevant safety instructions, it is
important to pay attention to the safety regulations and accident prevention regulations when the
charging equipment is used.
• Due to technical and legal restrictions, it is not possible to supply all models to all countries and
regions.
1.3 ABOUT THIS MANUAL
• This manual applies to MG ChargeHub
• This manual is for the following people:
• End customer (AC charger user).
• Debugging and service technicians.

7MG MOTOR INSTRUCTION MANUAL
CHARGEHUB 7/11 SPECIFICATIONS
GENERAL Model Name ChargeHub 7 ChargeHub 11
POWER
INPUT
Input Rating 230Vac±10%, 45-65Hz,
single-phase
400Vac±10%, 45-65Hz,
three-phase
Number of Phase/Wire L﹢N﹢PE L1﹢L2﹢L3﹢N﹢PE
Internal RCD DC 6mA ﹢ AC 30mA DC 6mA ﹢ AC 30mA
POWER
OUTPUT
Output Power 7kW max. 11kW max.
Output Current 32A max. 16A max.
Charging Interface IEC 62196-2 Type 2 tethered plug
USER INTERFACE
& CONTROL
Status Indicators RGB LED
Buttons and Switch Emergency stop button
Card Reader ISO/IEC 14443 A/B Mifare RFID reader
COMMUNICATION Network Interface 4G, Ethernet,Wi-Fi, RS485
Charging Protocol OCPP1.6J
ENVIROMENTAL Operating Temperature -30°C - 50°C
Storage Temperature -40°C - 70°C
Humidity 5% - 95% no condensation
Altitude ≤2000 m
MECHANICAL Ingress Protection IP55
Enclosure Protection IK10
Cooling Natural cooling
Dimension (WxHxD) 282 x 409 x 148 mm
Weight Approx. 4.5kg Approx. 5.6kg
Connection Tethered Type 2 (5m Cable)
Installation Wall-mounted, Column-mounted
REGULATION Certicate / Compliance
2. Product Overview
2.1 PRODUCT FEATURES

INSTRUCTION MANUAL MG MOTOR8
2.3 TECHNICAL CHARACTERISTICS
1) Charging method:
• Use the mobile APP (from OCPP platform) to scan the charging QR code for charging.
• Swipe the RFID card to start charging.
• Set it as Plug & Play, which is the default mode.
2) Build-in electrical protection.
3) Suitable for all vehicles complying with IEC 62196-2.
4) Output power conguration: support output power congurable (Maximum output current set by
DIP switch, single-phase 6A-32A, three-phase 6A-16A).
2.2 PRODUCT FUNCTIONS
1. Charging function: During the charging process, the charger can identify the connection state between
the charger and the vehicle end, and according to this state, the vehicle can be guided to perform safe
charging. The vehicle can control the start and stop of charging.
2. The charger controller has the functions of measurement, control and protection for the charger.
3) With lightning protection, overload protection, short circuit protection, leakage protection, over
voltage protection, under voltage protection and grounding detection.
3. Charger supports OCPP 1.6J communication protocol, and the charger can be linked to the data
service platform and management platform (Cloud platform) of OCPP 1.6J.
4. The charger can keep normal working status when used in outdoor environment (Protection level is
IP55, IK10).

9MG MOTOR INSTRUCTION MANUAL
• [A]——Cable winding trough
• [B]——Emergency stop: press the button to stop the device when it is running abnormally
• [C]——Charge connector unlock button
• [D]——RFID card reader
• [E]——LED status indicator
• [F]——Position of the charging connector and cable winding bracket
• [G]——Authenticate to start by scanning QR code
3. Operation Instruction
3.1 APPEARANCE INTRODUCTION
Figure 3-3 Appearance of the wall-mounted (Subject to the actual product)
• The appearance is subject to the actual product.
• When charger is not in use, the charging cable should be rolled up and placed back on the stand,
and the charging connector should be inserted into the designated position for safe storage.

INSTRUCTION MANUAL MG MOTOR10
• Floor-standing charger
• [A]——RFID card reader
• [B]——Emergency stop: press the button to stop the device when it is running abnormally
• [C]——LED status indicator
• [D]——Charger plug position
• [E]——Position of the charging connector
• [F]——Mounting Column
• [G]——Cable winding bracket
Figure 3-4 Appearance of the oor-standing (Subject to the actual product)
• The appearance is subject to the actual product.
• When charger is not in use, the charging cable should be rolled up and placed back on the stand,
and the charging connector should be inserted into the designated position for safe storage.

11MG MOTOR INSTRUCTION MANUAL
3.2 Start-up charger
PRECONDITION
• The charging connector is not inserted in the vehicle.
• The charger is ready for operation (the LED status is green).
THE STEPS
DOMESTIC- PLUG&PLAY:
Step 1 Insert the charging connector into the vehicle and conrm that it is connected properly, when the
green LED light changes to Blue, it means the charger is connected with the EV.
Step 2 When the blue LED is pulsing, the charging process starts.
DOMESTIC- RFID ENABLE:
Step 1 Insert the charging connector into the vehicle and conrm that it is connected properly, when the
green LED light changes to Blue, it means the charger is connected with the EV.
Step 2 Tap the RFID card to the card reading area until the LED indicator ashes.
Step 3 When the blue LED is pulsing, the charging process starts. If tapping the RFID card fail to start
charging, please star over again.
COMMERCIAL - OCPP ENABLE:
Step 1 Insert the charging connector into the vehicle and conrm that it is connected properly, when the
green LED light changes to Blue, it means the charger is connected with the EV.
Step 2 Use OCPP platform to scan the QR code for charging.
Step 3 When the blue LED is pulsing, the charging process starts.
3.3 End Charging
THE STEPS
Step 1 After tapping card to stop charging, unplug the connector from the vehicle to end the whole
charging process.
Step 2 Put the cable back on the bracket provided with the charger.

INSTRUCTION MANUAL MG MOTOR12
3.4 Indicator Description
CHARGER LED EXPLANATION
NO. CHARGER STATUS LED INDICATOR COLOR LED EFFECT
1
Standby Green Constant
2
Charging Blue Changes gradually
3
Fault Red Constant
4
Charging stopped by Vehicle Blue Pulsate (1 second)
5
Connected but not charging Blue Constant

13MG MOTOR INSTRUCTION MANUAL
4. Troubleshooting
FAULT POSSIBLE CAUSES AND SOLUTIONS
POWER LED
IS OFF
• No power supply
• Check there is power going to the unit and that the isolator switch is on.
• Check that the emergency button on the side of the charger is not pressed in.
Reset it if it is.
• LED light still off
• Please contact MG.
UNABLE TO
START
THE
CHARGING
PROCESS
• Software crash
• Reboot the charger by cutting off the power supply and switching it back on
• Working in RFID enable mode
• Change setting in Web Conguration or use RFID card to start charging
• Did not insert the connector into the vehicle properly:
• Pull out and plug in again.
• Did not execute charging steps correctly:
• Follow the instructions in the 3.1.2 Start-up charger process section.
• The connector is dirty or damaged.
• Clean or replace the charging connector.
THE VEHICLE
IS NOT FULLY
CHARGED
OR THE
CHARGING
TIME
INCREASED
• Due to extreme high temperature of the vehicle or the integrated charger the
current drops:
• Visually check if the plug device is unclean worn or damaged.
• If necessary, please contact MG.
• Due to the external control device (power supply equipment, PV equipment, or
others), the charging cannot be completed.
FAULT
STATUS: RED
LED LIGHTS
ON
• Fault
• Check all possible cause for failure in the rst place (*), eg the emergency stop
button is pressed accidentally
• Make sure that the emergency stop button is pressed to keep safe.
• Turn off the power supply of the charger, pull out the charging connector of the
vehicle and switch the power supply back on.
• Damage
• Please contact your service partners.
(*) Possible causes for failure (fault status, red LED light on):
• In principle, the fault should be solved by pulling the charging connector out of the vehicle
• When the emergency stop button is pressed, the LED light will turn red. Reset the emergency stop
button by twisting it
• If the error code shows Ungrounded, leaked, or no charger ID, please contact MG to maintain the
ChargeHub.

INSTRUCTION MANUAL MG MOTOR14
5. Routine Maintenance
The following routine maintenance items are for reference only. Please refer to the relevant standards and
operation instructions for operation.
5.1 POWER DISTRIBUTION SYSTEM
Power on and off steps of the distribution box.
1. Check if the supply voltage is normal.
2. Power on: rst turn on the main switch of the distribution box and then the branch circuit switch.
3. Power off: rst turn off the branch circuit switch, and then turn off the main switch of the distribution
box.
5.2 WIRING SYSTEM
5.2.1 CABLE
• Weekly routine inspection: check cable for heating and breakage.
• Monthly routine inspection: check cable for heating, breakage, whether the cable is subjected to
external pull force, Fixed securely.
• Annual routine inspection: check whether the cable is connected closely to the switch, whether the
grounding is reliable, whether the cable is hot or damaged, and whether the insulation resistance of
the cable is in accordance with the regulations. The sealing measures of cable into the box are intact,
hole sealing is tight.
5.3 CIRCUIT COMPONENTS
5.3.1 COMPONENTS
• Weekly routine inspection: check if the emergency stop button is working normally. After pressing the
emergency stop button and that it is conrmed the control circuit is disconnected, check whether all
operation indicator lights and buzzers are working normally and if the charging connector’s xed clasp
is damaged or the connection is abnormal.
• Quarterly routine inspection: check whether the circuit components are xed rmly and if there is a
phenomenon of re burning at the connection of the components. If any abnormality is found, please
replace the components as fast as possible.
• Annual routine inspection: use a brush and vacuum cleaner to remove the dust from the box. When
cleaning, be careful to not blow dust into the components because it will cause a short circuit.

15MG MOTOR INSTRUCTION MANUAL
Complete inspection of all components and parts of the box. If any abnormality is found,
please replace the parts as fast as possible.
5.4 AUXILIARY SYSTEM
5.4.1 INDICATOR LIGHTS
• Monthly routine inspection: check if the LED indicator is xed rmly.
• Annual inspection: make sure the wire and indicator light connections are tightly sealed and do not
have corrosion and that all the accessories of the indicator lights are completed, xed rmly and have
not burned out. Also check if the incoming insulation is in compliance with the regulations.
5.5 ELECTRICAL GROUND SYSTEM
Electrical grounding is very important in electrical safety. The safety of human and equipment depends
largely on the integrity and safety of grounding equipment. If the grounding equipment is not solid, reliable
and does not comply with local standards, it will create risks for human lives and the equipment itself.
Therefore, careful inspection and timely maintenance must be carried out to keep the ground system in a
good condition.
• Weekly routine inspection: check if the grounding of the equipment is loose, lost or altered.
Observe carefully whether the grounding of the equipment is intact and if the anti-loosening device is
completed, damaged or removed.
• Monthly routine inspection: make sure whether the connection of electrical grounding system is rusty,
with oxidation or unstable; if it does, it will increase earth resistance. Also check if the grounding mark
is completed or damaged. Check the device in the switch box for looseness, corrosion, and rust.
• Annual routine inspection: make sure the grounding wires and terminals are in good condition. Use
the multi-meter to detect whether the grounding resistance meets or exceeds the standard grounding
requirements.
5.6 APPEARANCE
Monthly routine inspection: check if there is corrosion or damage on the appearance, do regular cleaning
for the device.

INSTRUCTION MANUAL MG MOTOR16
5.7 Maintenance Period
INSPECTION ITEM EVERY
MONTH
EVERY
QUARTER
EVERY
HALF
YEAR
ANNUAL METHOD
Charging connector Check
Leakage switch
protection Check
Emergency stop
function check Test
Dust inspection of
control board
Check and
Clear

17MG MOTOR INSTRUCTION MANUAL
6. Customer Service
6.1 PREPARATION
If you have any questions or problems, please contact the company responsible for performing the
electrical installation.
Before contacting Customer Service:
• Check the troubleshooting measures in the Troubleshooting section of this manual.
• Check the troubleshooting measures in the Vehicle Manufacturer’s manual.
• Record the model and serial number of the device
6.2 CONTACT INFORMATION
Company address: MG Motor Australia & New Zealand
(Level 19, 100 Arthur Street, North Sydney NSW 2060)
Website: mgmotor.com.au & mgmotor.co.nz
Company E-mail: anz.evsuppor[email protected]
Hotlines: 1800 642 277 (in Australia)

INSTRUCTION MANUAL MG MOTOR18
A. Installation Instruction
A.1 INSTALLATION REQUIREMENTS
• The charger should not be installed close to dangerous locations such as water pipes, gas pipes, and
steam pipes.
• The installation location should be convenient for charging. When laying the circuit, the wiring length
should be shortened, and the cable resistance energy consumption should be reduced.
• The installation location should not be submerged in water when it rains. The installation should be
vertical and the center of gravity should not be too high to prevent tipping or tilting. It should not be
placed in a place with severe vibration or high temperature. The height of the charging column should
be about 60cm from the horizontal plane.
• The wall-mounted charger must be connected to the wall at least two points. The wall should be
installed to withstand the weight of the charger and its accessories and should not be tilted after
installation. The wall and internal lines should not be too close.
• The indoor installation protection level is at least IP32, and the outdoor is at least IP54. It is
recommended that the charger be installed in an environment with a sunshade or umbrella; the
lighting and passage of the charger installation site must be guaranteed.
• A certain space should be reserved for the installation of the charger, so that the engineering
personnel can open the back door of the equipment for inspection and maintenance. Ensure that the
ground wire is securely connected to the ground wire of the power supply system.
• It is recommended that customers install 1*Circuit Breaker + 1*RCD or an RCBO in front of the
EV Charger. The Circuit Breaker and RCD needs to meet local regulations. The recommended
specications of the circuit breaker are as follows.
POWER SERIES RATED
VOLTAGE
RATED
CURRENT
TRIPPING
CURVE
CODE
7kW 1P﹢N 220V 40A C
11kW 3P﹢N 400V 20A C
CIRCUIT BREAKER
POWER SERIES RATED
VOLTAGE
RATED
CURRENT
EARTH-LEAKAGE
SENSITIVITY
EARTH-LEAKAGE
PROTECTION CLASS
7kW 1P﹢N 220V 40A 30 mA Type A
11kW 3P﹢N 400V 20A 30 mA Type A
RESIDUAL CURRENT DEVICE

19MG MOTOR INSTRUCTION MANUAL
A.2 Power Supply Requirements
The power supply mode of the 7kW AC charger is AC single-phase power supply, and the input electrical
requirements are shown as follow:
• AC working voltage: AC 230V
• AC working frequency: 45Hz~65Hz
• Voltage asymmetry: no more than 5%
• Voltage distortion rate: 10% of non-sinusoidal content does not exceed 10% of 230V
The power supply mode of the 11kW AC charger is AC three-phase power supply, and the input electrical
requirements are showed as follow:
• AC working voltage: AC 400V
• AC working frequency: 45Hz~65Hz
• Voltage asymmetry: no more than 5%
• Voltage distortion rate: 10% of non-sinusoidal content does not exceed 10% of 400V
A.3 ENVIRONMENTAL REQUIREMENTS
• Working environmental temperature: -30oC~+50oC
• Relative humidity: 5% to 95%
• Installation vertical tendency: ≤5%
• Installation and operation altitude: ≤2000 meters
• There is no strong vibration and impact at the place of use, and there is no strong electromagnetic
interference.
A.4 WIRING REQUIREMENTS
• Recommended cable specications of 7kW charger :6mm2 ( (brown L1, blue N, green yellow PE),
outside diameter 13 mm-15 mm;
• Recommended cable specications of 11kW charger:6mm2 (brown L1, black L2, grey L3, blue N, green
yellow PE).
• Important Note: Recommendations are based on cable run within 40 meters. For longer cable
runs please refer to local regulations. Eg. AS/NZS 3000)
Conductive core maximum allowable operating temperature: 105oC
Ambient temperature: 0oC and above
Figure A-1 Location of inlet seal rubber

INSTRUCTION MANUAL MG MOTOR20
A.5 Product Installation
• Tool list
Electric drill, tape measure, screwdriver, pen, tape, tool hammer, mounting screws, expansion screws,
hex wrenches, crimping tools, paper-knife.
A.5.1 WALL-MOUNTED CHARGER
The general assembly drawing is shown in Figure A-2.
Figure A-2 General assembly drawing of wall-mounted charger
1. Please conrm the installation location and mark it on the wall. It is suggested that the top height of
charger should be about 1.2 meters from the ground, as shown in Figure A-3.
Expansion tube
Self tapping screw
Mounting bracket
Emergency
Stop switch
Wall box
Screw
Screw
Screw
Cable clamp
Sealing strip
Back cover
M8*60
M6*50 (4X)
M4*12 (6X)
M4*12 (2X)
M6*12 (2X)