MicroBoards Technology MX SERIES User manual

MX Disc Publisher
For Microsoft Windows®Vista, XP, and 2000
Users Manual
Microboards Technology LLC Version 1.02

•Introduction
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MICROBOARDS TECHNOLOGY, LLC MX Disc Publisher
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TABLE OF CONTENTS
INTRODUCTION..............................................................................................................................................................5
WHAT’S INCLUDED ...........................................................................................................................................................5
SYSTEM REQUIREMENTS ...................................................................................................................................................6
ASSEMBLY AND INSTALLATION...............................................................................................................................6
ASSEMBLY INSTRUCTIONS ................................................................................................................................................6
MX Disc Publisher Assembly........................................................................................................................................6
INSTALLING INK CARTRIDGES AND PRINT HEADS.............................................................................................................7
Supported Ink Cartridges .............................................................................................................................................7
Loading / Replacing Ink Cartridges .............................................................................................................................7
Installing / Replacing Printheads .................................................................................................................................7
LOADING DISCS.................................................................................................................................................................8
FRONT PANEL INDICATORS AND BUTTONS........................................................................................................................8
MX DISC PUBLISHER INSTALLATION ................................................................................................................................9
CONNECTING TO A PC.......................................................................................................................................................9
WINDOWS VISTA HARDWARE INSTALLATION.................................................................................................................10
WINDOWS XP HARDWARE INSTALLATION......................................................................................................................10
PRINTING PREFERENCES..........................................................................................................................................12
PRINT QUALITY TAB .......................................................................................................................................................12
Printing Recommendations.........................................................................................................................................12
COLOR TAB.....................................................................................................................................................................13
Advanced Color Settings.............................................................................................................................................13
DIAMETER SETTINGS TAB ...............................................................................................................................................14
UTILITY TAB ...................................................................................................................................................................14
ABOUT TAB.....................................................................................................................................................................14
THE MICROBOARDS PRINTER TOOLBOX............................................................................................................15
PRINT TEST PAGE............................................................................................................................................................15
ALIGN THE PRINTHEADS..................................................................................................................................................15
CLEAN THE PRINTHEADS.................................................................................................................................................16
Printhead Maintenance ..............................................................................................................................................16
INK LEVEL.......................................................................................................................................................................16
PEN HEALTH ...................................................................................................................................................................17
USING SURETHING DISC LABELER........................................................................................................................17
Creating New Labels ..................................................................................................................................................17
Printing Labels...........................................................................................................................................................17
THE MX DISC PUBLISHER AND ZULU2..................................................................................................................18
ZULU2AND PRINT ONLY MODE......................................................................................................................................19
ZULU2AND PRINT ONLY MODE......................................................................................................................................20
ZULU2ROBOTICS UTILITIES............................................................................................................................................20
Enable Configure Dialog............................................................................................................................................20
Exercise Belts .............................................................................................................................................................20
Unload the Drive ........................................................................................................................................................20
ZULU2TEMPORARY FILES AND VISTA ............................................................................................................................20
SOFTWARE RE-INSTALLATION...............................................................................................................................21
PF PRO SERIES TOOLBOX RE-INSTALLATION..................................................................................................................21
SURETHING LABELER SOFTWARE RE-INSTALLATION .....................................................................................................22
ZULU2SOFTWARE RE-INSTALLATION.............................................................................................................................23
TROUBLESHOOTING...................................................................................................................................................24
PRINTER NOT PRINTING ...................................................................................................................................................24
DISC LOADING ERROR .....................................................................................................................................................24
LOW INK INDICATION ......................................................................................................................................................24
OUT OF INK .....................................................................................................................................................................24
GAPS OR OVERLAP IN INK COVERAGE.............................................................................................................................25
“NO PRINTERS CONNECTED”MESSAGE ..........................................................................................................................25
SUPPORTED FORMATS...............................................................................................................................................25
SPECIFICATIONS..........................................................................................................................................................26
TECHNICAL SUPPORT ................................................................................................................................................26

•Introduction
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MICROBOARDS TECHNOLOGY, LLC MX Disc Publisher
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Introduction
The MX Disc Publisher is a robust automated inkjet CD and DVD disc publishing solution. The MX Disc
Publisher Series includes the MX-1 and the MX-2. The MX-1 has a single recording drive, while the MX-2
has 2 recording drives for added throughput.
Both MX Disc Publisher models have a 100-disc capacity, making the task of burning and printing large
numbers of discs fast, easy and hands-free.
Fully Integrated Automation
Microboards combined their patented auto-loading system with HP's new inkjet printer engine to give users
the highest output possible, both in image resolution and print speed. Since the MX Disc Publisher is an
autoloading system, no calibration of robotics or manual feeding of discs is required. The MX Disc Publisher
connects by a single USB 2.0 interface to your computer, and comes with burning software and label design
software.
Flexibility and Speed for Any Application
While the MX Disc Publisher was designed to fill a need in the high-volume arena, it also has the ability to
print at 4800 x 1200 dpi on both DVD and CD media. With the included design software, users can enjoy its
benefits whether making a few discs or a few hundred.
What’s Included
When unpacking your MX Disc Publisher system, the following items should be included:
•MX Disc Publisher print system
•MX Disc Publisher Quick Start
Guide
•MX Unpack Guide
•Users Manual (This document)
•Power Cord
•USB 2.0 Printer Cable
•Blank Printable CD’s
•Input Bin rods
•100 disc output assembly
•Microboards MX Disc Publisher
Install CD (Includes Windows
drivers, Printer Toolbox, Prassi
Zulu2 Disc Burning Application, and
SureThing Label software)
•1 each: Microboards PFP-HC-
CYAN, PFP-HC-MAGENTA, PFP-
HC-YELLOW, and PFP-HC-BLACK
Ink cartridges
•1 each: CG316A (Yellow and Black)
and C9382A (Cyan and Magenta)
printheads
If any of these items are missing, please contact your distributor or Microboards Technology
Technical Support department at 952-556-1639.
The MX Disc Publisher installation disc includes an
Installer that will walk you through the process
step by step. Please perform the installation in
order as specified in the Installer before
connecting to a computer.

•Assembly and Installation
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System Requirements
The Microboards MX Disc Publisher has the following minimum requirements and compatibilities:
Supported Operating Systems
Microsoft Windows 2000 with SP4, Windows XP with SP2, or Windows Vista (32-bit only).
Processor
Pentium 4 (or equivalent) CPU, running at 2.0 GHz or faster.
System Memory
Minimum 512 MB of system memory (recommend 1GB for DVD Duplication).
Hard Drive Space
Less than 10MB of free space is required on the system hard drive for the applications and drivers.
A separate internal 7200 RPM hard drive is recommended for storing your data. Using the same
hard drive as the operating system can cause the system to perform slowly.
USB Connection
USB 2.0 is required.
Assembly and Installation
Assembly Instructions
MX Disc Publisher Assembly
Remove the MX Disc Publisher system from the shipping box and confirm you received all of the
items.
Place the MX Disc Publisher on a stable, flat surface. You will need room both in front and behind
the system, as discs will be accessed from both locations.
Install the 2 long input bin posts above the input hopper, with the wide post to the right (shipped
installed).
Install the output bin:
•Align the two holes in the output bin with the holes on the Front of the printer (numbers 1 and 2).
•Secure the output bin with the two thumb screws.
•The output bin should now be securely in place.
•Next, slide in the 100 disc output spindle into place.
The Output Bin is designed to hang over the front edge
of your work surface.

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Ste
p
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Ste
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Installing Ink Cartridges and Print Heads
Supported Ink Cartridges
The MX Disc Publisher uses 3 color and 1 black ink cartridges. The part numbers for these
cartridges are PFP-HC-CYAN, PFP-HC-MAGENTA, PFP-HC-YELLOW, and PFP-HC-BLACK. If
other cartridges are installed, the MX Disc Publisher will not function. These cartridges are available
from any Microboards reseller.
Refill kits or non-Microboards ink cartridges are not recommended for use in the MX Disc
Publisher system. Use of non-Microboards cartridges will cause the printer to fail. Use of
refilled cartridges may cause the MX Disc Publisher to fail.
Loading / Replacing Ink Cartridges
Cartridges can be changed while the MX Disc Publisher is on, but it should never be turned on
without an ink cartridge in place. An LED will light above any cartridge that needs to be replaced.
•Lower the ink door.
•If replacing an empty ink cartridge, remove the color
that needs changing by pulling straight out.
•Remove each new print cartridge to be installed from
its packaging.
•Slide the correct ink cartridge into the correct slot with
the arrows pointing down, as shown to the right.
•Raise the ink door and latch it back into place. The
printer will be ready after the ink cartridges pressurize
and the Media Feed button LED goes out.
Installing / Replacing Printheads
The 2 Printheads are not installed when you receive the MX Disc Publisher, and must be installed
prior to using the printer. The printhead models are CG316A (yellow and black) and C9382A (cyan
and magenta).
1. Raise the top Printhead Access Door.
2. If you are setting up the MX Disc Publisher for the first time, remove
any packaging materials from around the printhead carriage.
3. If you are replacing printheads and the printhead carriage is not
parked all the way to the left, turn on the MX Disc Publisher. With the
Printhead Access Door opened, press and hold the Media Feed
button until the carriage moves to the left and locks into position.
4. Lift the cradle latch. If you are replacing the currently installed
printheads, remove the printheads by lifting the blue handle of each
and gently pulling up on each handle.
5. Remove the printheads from the packaging.
6. Gently shake each printhead 6 times prior to removing the orange
protective caps. Save the caps! If you remove the printheads from
the MX Disc Publisher, they should be recapped to avoid clogging the
printheads and ink valves.
7. Gently press the printheads into the cradle, installing the correct
printhead in the correct slot. DO NOT FORCE THE PRINTHEADS
INTO PLACE.
8. Lower the cradle latch carefully.
9. Lower the top Printhead door. The printhead carriage will return to
the right and will be primed by the printer if the power is on.

•Assembly and Installation
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Loading Discs
The next step is to load your MX Disc Publisher with output discs. The system will accept CD or DVD
120 mm (12 cm) inkjet printable discs. If the disc does not have an inkjet printable surface, the ink
will not adhere to the surface of the disc. The MX Disc Publisher will only accept 12 cm discs.
Business card or 8 cm discs are not supported by this system.
Figure 1 Figure 2
Load the first 5 or 6 discs flat, as seen in figure 1.
Load the rest of the discs at an angle, against the wide input rod, as seen in figure 2.
The MX Disc Publisher will hold a maximum of 100 discs. DO NOT load more than 100 discs in the
system, as this may cause the discs to feed incorrectly.
Front Panel Indicators and Buttons
1. Power Button and LED – The Power button turns the MX Disc Publisher on and off. It may
take a few seconds for the MX Disc Publisher to turn on after you press the Power button.
The green LED on the Power button flashes when the printer is processing.
NOTE: The AC power switch located on the back of the MX Disc Publisher must be
turned on first in order to supply power to the Front Panel.
2. Network Button - This button is unused.
3. Cancel Button – Pressing the Cancel button cancels the current print job.
4. Media Feed Button – Pressing this button will clear any media feed issues. This button has
an LED that will flash amber when a media feed issue is occurring. It will also show a steady
amber if either the ink or the upper doors are opened.
5. Print Head LEDs – These LEDs will be on if there is an issue with either of the print heads.
1. Powe
r
2. Network
(
unused
)
3. Cancel 4. Media Feed 5. Print head
LEDs

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MX Disc Publisher Installation
The MX Disc Publisher installation disk includes an Installer that will walk you
through the process step by step. Please use the Installer and follow the
installation steps in order.
The following installation sections are intended only as a reference for the installation process, not as
a guide to installing the MX Disc Publisher. Performing the installation out of order could result in an
unsuccessful installation.
The MX Disc Publisher Installation Quick Reference Guide will show you the order in which the
installation will occur.
Installation should always be done when logged in as a user with full Administrator rights.
Connecting to a PC
DO NOT CONNECT YOUR MX PRINT FACTORY TO A COMPUTER BEFORE RUNNING
THE INSTALLER LOCATED ON THE INSTALLATION DISK!!
The connection between the PC and the Microboards MX Disc Publisher is with one USB cable.
1. Confirm that the power is turned OFF on the MX Disc Publisher and on your PC.
2. Plug in the AC power cord to the back of the MX Disc Publisher. Do not turn on power to the
MX Disc Publisher until all 4 ink cartridges and both printheads have been installed.
3. Connect the square shaped end of the USB cable to the back of the MX Disc Publisher.
4. Connect the flat, rectangular end of the USB cable into a USB 2.0 port in
your PC.
USB Cable length exceeding 6 feet between the PF-Pro Disc Printer and the PC
is not supported!

•Assembly and Installation
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Windows Vista Hardware Installation
The Microboards MX Disc Publisher Installer should always be run when logged in as user with full
Administrator rights. This is required for the driver pre-installation to be successful. Once the MX is
plugged into the PC via the USB connection, the hardware will automatically be found and installed
on your PC.
During the driver pre-installation, you may need to verify that you would like to install the drivers.
If the Installer is run by a user without full Administrator rights, or you do not verify that the drivers
should be installed, the hardware will need to be installed using the Hardware Wizard. Please follow
the directions below.
Windows XP Hardware Installation
The Windows Found New Hardware Wizard will appear during any installation, including when using
the Installer. Please follow all directions in the order in which they appear when using the Installer.
Insert the Microboards MX Disc Publisher CD into a drive in your computer. Follow the instructions
provided by the installer. Connect the MX Disc Publisher to the PC only when you are prompted to.
The operating system will next display the following windows:
1. Select No, not this time and click
Next. The following screen will
appear:
2. Click the Next button and the files will
be copied from the CD.
3. Click the Next button and the files will
be copied from the CD.
4. Click Finish. The following screen will
appear:

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5. Select No, not this time and click Next.
6. Click Next.
7. Click Finish. The next screen will
appear:
8. Select No, not this time and click
Next. The following screen will
appear:
9. Click the Next button and the files
will be copied from the CD.
10. If this screen appears, click
Continue Anyway.
11. The Hardware installation is
complete.

•Printing Preferences
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Printing Preferences
Access the Printing Preferences by clicking the Start Button on your Windows computer. Select
Settings and then select Printers. Right click on the Microboards PF-Pro icon, then select
Printing Preferences. There are 5 tabs across the top of the window. Click each tab to see the
available settings.
Print Quality Tab
The Print Quality tab controls the print resolution.
Print Quality
•Max DPI (Photo Only)
•Best
•Normal
Print Modes
•Draft
•Text and Graphics
•Photo
Printing Recommendations
Draft mode is extremely fast, but should only be used for minimal text and no graphics. As this is
draft quality, there may be some gaps or overlap in the output.
Text and Graphics mode is used for printing mainly text information and small, simple graphics.
Photo Mode should be used when printing complex graphics or on the entire disc; a quality setting of
Best is always recommended for any Photo Mode printing.
Text & Graphics - Normal Text & Graphics - Best
Draft - Normal

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Color Tab
The Color Tab allows you to specify that the entire image
should be printed in grayscale, or printed in sepia. You
also have access to the Advanced color settings from this
tab.
Advanced Color Settings
Saturation, Brightness and
Color Tone allow you to fine
tune your print image.
The four ink settings allow you to
change the volumes used of
each specific ink cartridge.
Photo - Best

•Printing Preferences
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Diameter Settings Tab
The Diameter Settings tab allows you to
change the size of the print image to
accommodate the variety of printable
surface area available on media.
The Outer and Inner Diameters will
change the size of the area to be printed.
To avoid excessive ink buildup, these
values should never be set so that the MX
Disc Publisher is printing off the media.
The Parameter Unit should remain on the
0.1mm setting for maximum precision.
Utility Tab
The Utility tab allows you to change the printer alignment
settings.
The Resolution setting should always be set at .1mm for
best results.
Alignment values will move the print image on the disc.
Increasing the Top alignment value will move the print image down on the disc, while decreasing it
will move the image up on the disc. Increasing the Left alignment value will move the print image to
the right on the disc, while decreasing it will move the image left.
About Tab
The About tab provides you with contact information for the worldwide Microboards offices.

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The Microboards Printer
Toolbox
To access the Microboards Toolbox, click the toolbox icon
located in the tool tray on the lower right of your desktop.
Select the Microboards PF-Pro and click the buttons to access
a particular maintenance function of the Toolbox for the
selected printer.
Print Test Page
To confirm the computer is communicating with the MX Disc Publisher, print a Test Page. This can
be done with one of the inkjet printable CD’s included with your MX Disc Publisher, or an inkjet
compatible disc you may already have. To print the Test Page:
•Click the Print Test Page button from the main Toolbox window.
•Place the inkjet printable media into the input hopper.
•Click Print Test Disc.
•A disc will be dropped onto the belts and then printed.
•Once printing is complete, the disc will be ejected into the output hopper.
Align the Printheads
Printhead alignment should be performed when a new
printhead is installed. If you experience a decrease in
print quality with an installed printhead, you may need
to perform this service.
•Click the Align the Printheads button from the
main Toolbox window to show the Align the
Printheads window, as seen to the right.
•Load 4 pieces of blank, unprinted media into
the input hopper.
•Click the Align button, and 2 discs will load to the belts
and be printed.
•Use these discs to select the patterns that are best
aligned in the next window, as shown to the right. All 8
entries must be made.
•After selecting the patterns with the best alignment, click
OK.
•The printhead alignment discs will print again. The best
aligned patterns should have moved closer to the center
(they do not need to be in the center, only closer to the
center than the original set of discs). If so, click Cancel.
If not, enter the values from the second set of discs and
click OK; you will need to load 2 more blank discs.
Toolbox Icon in Tool Tray

•The Microboards Printer Toolbox
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Clean the Printheads
The printheads may require cleaning if the
printed images show streaks of color. This
may occur if the MX has been idle for an
extended period of time.
•Click the Clean the Printheads button
on the main Toolbox window.
•Load a blank piece of media into the
input hopper before clicking the Clean
button. The media will load down to
the belts and be printed with the
cleaning image.
Running this process more than once may be required if the quality does not improve after cleaning
one time.
Printhead Maintenance
If, after several cleaning attempts, the printed images continue to show streaks of color, you may
need to manually clean the printheads. Follow the procedure below exactly to clean the printheads.
Not following these steps could result in damaged printheads.
1. Remove the printheads from the carriage (please see
Installing/Replacing Printheads, page 7).
2. Use ionized water to lightly dampen a lint-free cloth
3. Place the cloth on a level surface
4. Holding the printhead with the bottom of the printhead resting
lightly on the cloth, gently pull the printhead towards you
along the direction of the long axis of the printhead, as shown
to the right.
DO NOT MOVE THE PRINTHEAD FROM SIDE-TO-SIDE,
AS THIS COULD MIX THE INK COLORS IN THE
PRINTHEAD!
5. If the printhead does not leave two solid lines of color, one for
each color in the printhead, move the printhead to a clean
area on the cloth and repeat step 4.
6. Carefully replace the printhead into the MX Disc Publisher
once the heads have been cleaned.
If you do not follow the above procedure exactly, you could damage your printheads!
Ink Level
Click the Ink Level button on the main Toolbox window.
The Ink Level of each cartridge can be checked using this
button.
Please note that this is an estimate of the current ink levels
only.

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Pen Health
If you suspect that the printheads are not functioning correctly due to print quality issues, the Pen
Health function can be used to determine the health of the 2 printheads. Each test will require one
unprinted disk.
The pattern to the right will be
printed out in both of the colors of
the printhead being tested;
magenta and cyan will be on one
test, yellow and black on one
disc. If the print results are
similar to that shown, or with a
few breaks in the print that are no
wider than the space between
the vertical lines, the pen health
is still good.
If, however, any of the lines look
as they do in the lower image,
with multiple gaps in the
horizontal lines that are wider
than the distance between the vertical lines, the printheads may need to be cleaned (see page 16).
Run the Pen Health a second time; if the print quality has not improved, the printheads may need to
be replaced.
Using SureThing Disc Labeler
SureThing Disc Labeler is included with the MX Disc Publisher and will be installed during the PF-Pro
Installation. For more information on using SureThing, please refer to the SureThing Help menu.
Creating New Labels
Any label you create in SureThing must use the Microboards template to print correctly.
1. To create a new label, either click New Project in the Action window on the left, or select New
from the File menu.
2. Click the Select Label button on the lower left
corner of the dialog to view the available label
templates if the dialog does not appear as
shown to the right.
3. Highlight CD/DVD Printers in the Media Type
column.
4. Highlight Microboards in the center
Manufacturer column.
5. Select from the options listed in the Label Type
column.
We recommend that you use the 17mm inner hole template to ensure that your image will
fully cover the printable surface on both hub printable and non-hub printable media,
adjusting the Diameter Settings when changing between media types (see page 14).
6. Click OK to begin designing the label.
Printing Labels
Select Print from the File menu while the label you want to print is open. Be sure that
you have selected the Microboards PF-Pro and that CD/DVD Printer is selected in
the Print Using field before clicking the Print button.
If you are printing more than one copy of a label, enter in the number you wish to print before clicking
the Print button.

•The MX Disc Publisher and Zulu2
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The MX Disc Publisher and Zulu2
All printing and burning is done using Zulu2. If you are only printing and not burning, you can
print directly from SureThing. The Print Only feature under the Robotics menu will launch
SureThing.
The first time the user launches Zulu2, the software will ask you to configure the MX Disc Publisher
system. This only needs to be done the first time the software is used.
When launching Zulu2 for the first time, the following screen
appears (the MX-2 will have 2 drive selections):
When the MX Disc Publisher is installed, Windows creates a
new COM port. This new port is used by the MX Disc Publisher.
The new port can be determined by looking at the device
manager.
To view the device manager, right click on My
Computer from the Windows Desktop or the Start
button menu and select Manage:
The Computer Management screen
will appear.
Open up the Ports (COM & LPT)
selection.

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You will see an entry labeled
“USB Serial Port (COMx)” entry
for each MX Disc Publisher you
have installed. The COMx will
be the COM port number to be
entered into the Configure
screen.
Select the COM port as found on
the Computer Management
screen.
Next, select the recorder. For
the MX-2, select recorders for
both Upper Drive and Lower
Drive.
Finally, select the Printer.
To confirm you have made the correct selection, you
can click on the T box next to each item, as follows:
•When the Tis pressed for the COM Port, the
elevator will move up and down.
•When the Tis pressed for the recorder, the tray
will open and then close.
•When the Tis pressed for the Printer, the belts
will move in reverse.
•Checking the Don’t show this window again
box will bypass the configuration step when
launching Zulu2 again. You will be able to
reset this option should it be necessary to
configure the system again.
Click the OK button.
The system will now initialize the MX Disc Publisher. The belts will be cleared of any discs and any
discs in the recorders will be removed and rejected.
Once initialization is complete, the system is ready for use.
Please see the Zulu2 for Microboards Disc Publishers manual for more information on using Zulu2.

•The MX Disc Publisher and Zulu2
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Zulu2 and Print Only Mode
While the MX Disc Publisher was designed to be operated in Burn and Print mode, you can also use
the MX as a disc printer. SureThing Disc Labeler software is included with the MX Disc Publisher, but
you can print using many applications. The image being printed should always be 120mm by
120mm.
Selecting the Print Only option in the Robotics menu will launch SureThing. You will be able to print
directly from SureThing.
While Zulu2 is actively running a Zulu2 action, the robotics will be controlled solely through Zulu2; any
other application will not cause the printer to load a disc to be printed. Once that action completes,
the robotics are automatically released.
If Zulu2 is not closed correctly for whatever reason, the robotics may not be released and discs may
not be loaded onto the belt from the input hopper. If this should occur, simply re-launch Zulu2, go into
the Robotics menu, and select Utilities.
Click the Print Only Mode button to force Zulu2 to release the robotics. Please note that if you start
another Zulu2 action, the robotics will be controlled through Zulu2 again.
Click OK to close the Utilities.
Zulu2 Robotics Utilities
Aside from the Print Only Mode button described above, there are 3 other utilities available.
Enable Configure Dialog
Checking this option will enable the Zulu2 configuration dialog.
Exercise Belts
This function will run a Belt Exerciser function, running the belts for
approximately 10 seconds. No disc is needed for this function.
Unload the Drive
This function will unload the MX drive and reject any disc unloaded.
Zulu2 Temporary Files and Vista
Microsoft Vista includes a security feature called
the User Account Control, which is by default on.
Because of this security feature, the location of any
temporary files must be specified or Vista will not
allow the files to be stored.
Select Options under the Zulu2 Tools menu, then
click the Temporary Files tab. Select the This
specific folder option, browse to a location, then
click OK.
Temporary files are used by Zulu2 during
Streaming mode and Disc-to-Disc duplication.