MicroNet SP5102 User manual

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User Guide
VoIP Telephone with PoE
Model No.: SP5102
World Wide Web: www.micronet.com.tw ; www.micronet.info

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TABLE OF CONTENTS
1. INTRODUCTION.....................................................5
1.1 Packet Content...............................................................................................5
1.2 Key Features ..................................................................................................5
1.3 Telephone Appearance..................................................................................7
1.4 Key Definition.................................................................................................9
1.5 Keys with “123” number mode................................................................... 11
1.6 Keys with “ABC” character mode .............................................................. 12
1.7 Keys with “abc” character mode................................................................ 13
1.8 Menu Keys.................................................................................................... 14
2. START UP.............................................................15
2.1 Installation....................................................................................................15
2.2 LCD Display..................................................................................................16
2.2.1 LCD Display in initializing mode.....................................................................16
2.2.2 LCD Display in IDLE state................................................................................16
2.2.3 LCD Display in OFF-HOOK state.....................................................................16
2.2.4 LCD Display in DISCONNECTED state...........................................................17
2.2.5 LCD Display for RINGING state.......................................................................17
2.2.6 LCD Display for DIALING state........................................................................17
2.2.7 LCD Display for Incoming Call state...............................................................17
2.2.8 LCD Display in CONNECTED state .................................................................17
2.2.9 LCD Display in Call Waiting state....................................................................18
2.2.10 LCD Display for firmware upgrading mod......................................................18
2.2.11 LCD Display for saving and rebooting mode.................................................19
2.2.12 LCD Display for edit mode...............................................................................19
2.3 Editing Display.............................................................................................20
2.4 LED Display.................................................................................................. 21
3. LCD MENU OPERATION .....................................23
3.1 Call Records.................................................................................................23

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3.1.1 Received............................................................................................................24
3.1.2 Dialed Calls .......................................................................................................25
3.1.3 Missed ...............................................................................................................25
3.1.4 Delete All ...........................................................................................................26
3.2 Phone Book..................................................................................................27
3.2.1 New Entry..........................................................................................................27
3.2.2 View Entry .........................................................................................................28
3.2.3 Search Entry......................................................................................................29
3.2.4 Memory Check..................................................................................................29
3.3 Networking Setting ......................................................................................30
3.3.1 IP Mode..............................................................................................................30
3.3.2 IP Address.........................................................................................................30
3.3.3 Net Mask............................................................................................................30
3.3.4 Default GW ........................................................................................................31
3.3.5 DNS Setting.......................................................................................................31
3.3.6 PPPoE................................................................................................................31
3.3.7 SNTP..................................................................................................................32
3.4 SIP Setting....................................................................................................34
3.4.1 Proxy Setting.....................................................................................................34
3.4.2 User Setting.......................................................................................................35
3.5 Phone Setting...............................................................................................36
3.5.1 Alarm Setting ....................................................................................................36
3.5.2 Ring Setting.......................................................................................................38
3.6 Mail Box........................................................................................................39
3.6.1 Information........................................................................................................39
3.6.2 MailBox No........................................................................................................39
3.6.3 MailBox Key ......................................................................................................39
3.6.4 Voice Mail Dial...................................................................................................39
3.7 Function Keys ..............................................................................................40
3.7.1 New Entry..........................................................................................................40
3.7.2 From Phone Book.............................................................................................40
3.7.3 View Entry .........................................................................................................40
3.8 Reboot...........................................................................................................41
4. BASIC FUNCTION................................................42

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4.1 Power on and Initialization..........................................................................42
4.2 Making Calls................................................................................................. 42
4.2.1 OFF-HOOK Dialing............................................................................................42
4.2.2 Redial (OFF-HOOK Dialing) .............................................................................42
4.2.3 Pre-Dial..............................................................................................................42
4.2.4 Redial (ON-HOOK Dialing)...............................................................................43
4.2.5 Dial during connected......................................................................................43
4.2.6 Memory Dial ......................................................................................................43
4.3 Answer Calls ................................................................................................44
4.3.1 Answer the call in the ringing state ................................................................44
4.3.2 Answer the call in the connect state...............................................................44
4.4 Hold and Retrieve Calls............................................................................... 45
4.5 Transfer.........................................................................................................46
4.5.1 Consultant Transfer..........................................................................................46
4.5.2 Blind Transfer....................................................................................................46
4.6 Conference................................................................................................... 47
5. WEB ADMINISTRATION ......................................48
5.1 Factory Default............................................................................................. 48
5.2 Configuring the SIP Phone through Web Pages....................................... 49
5.3 Installation Wizard .......................................................................................52
5.4 Advanced Configuration .............................................................................55
5.4.1 Network Configuration.....................................................................................55
5.4.2 SIP Configuration .............................................................................................60
5.4.3 System Configuration ......................................................................................61
5.4.4 Number Configuration......................................................................................63
5.4.5 Media Configuration.........................................................................................66
5.4.6 Device Management.........................................................................................70
5.5 System Status ..............................................................................................74
5.5.1 Network Status..................................................................................................74
5.5.2 Version Information:.........................................................................................75
5.6 Reboot...........................................................................................................76
6. TELNET COMMAND LINES.................................77
6.1 [help] command ...........................................................................................78

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6.2 [quit] command............................................................................................79
6.3 [debug] command........................................................................................ 80
6.4 [reboot] command .......................................................................................81
6.5 [pbook] command........................................................................................82
6.6 [commit] command...................................................................................... 83
6.7 [ping] command...........................................................................................84
6.8 [time] command ...........................................................................................85
6.9 [ifaddr] command.........................................................................................86
6.10 [pppoe] command........................................................................................88
6.11 [flash] command .......................................................................................... 89
6.12 [sysconf] command.....................................................................................90
6.13 [sip] command .............................................................................................92
6.14 [security] command.....................................................................................94
6.15 [line] command ............................................................................................95
6.15.1 Busy Forward....................................................................................................95
6.15.2 No Response.....................................................................................................95
6.15.3 Unconditional....................................................................................................95
6.16 [voice] command .........................................................................................96
6.17 [phone] command........................................................................................97
6.18 [tos] command ............................................................................................. 98
6.19 [prefix] command....................................................................................... 100
6.20 [rom] command.......................................................................................... 101
6.21 [auth] command.........................................................................................102
6.22 [passwd] command....................................................................................103

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1. Introduction
Micronet SP5102 VoIP desktop telephone integrates DSP/codec
system-on-chip solutions to provide the industry’s highest voice quality. For
ease-of-use functionality, SP5102 provides well compatibility with many
well-known IP-PBX, rich telephony features, and many user-friendly function
buttons of conference, call pickup, transfer, redial, Hold …etc. Moreover,
Power-over-Ethernet technology (IEEE 802.3af) is incorporated in SP5102.
Not only for toll-saving, but it also facilitates enterprises to benefit from
reduced expense of electrical wiring, effective network control, and reliable
power-supply.
1.1 Packet Content
Before you start installing the device, verify the following items are in the
package:
●SP5102 IP Telephone
●Quick Installation Guide
●User’s Manual CD
●
1.2 Key Features
●Compliant with IETF SIP standards
●Compliant with IEEE 802.3af standard
●Support G.711A/μ-law, G.723 and G.729 codecs
●Well compatibility with well-known IP-PBX (Micronet SP5211, Asterisk,
Siemens, Alcatel, Lucent and NEC)
●Rich call features
DND (Do Not Disturb)
Call waiting
Call Conference (3-way)
Call hold / retrieve
Call forward (Busy, No-Answer and Unconditional)
Call transfer (attended / unattended )
Call pickup
●User-friendly function buttons
●Call details list and message waiting indicator
●Support outbound proxy and STUN for NAT traversal
(optional)
Power Adaptor

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●Support QoS to ensure voice quality
●Cost-effective, suitable for pure VoIP environment

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1.3 TelephoneAppearance
Front View
Bottom shell

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1.4 Key Definition
NO KEYPAD FUNCTION
1 OK
1. Press this key to confirm a menu selection, a setting,
or a phone entry.
2. When in menu mode, pressing this key will select the
menu selection highlighted.
3. When entering phone setting or menu selection
entry, pressing this key will confirm the entry.
2 C
1. Cancel for the menu setting or number typing.
2. Reject the incoming calls
3
Adjust the volume
4
Adjust the volume
5 Speaking without picking up handset
M1 UP arrow key
M2 Left arrow and return key for the menu setting
M3
1. Right arrow
2. Enter key for the menu setting
M4
1. Down arrow key
2. Enter Phone Book directory
K1 Line1
Line1 switch key
K2 Line2
Line2 switch key
K3 F1
Memory key 1
K4 F2
Memory key 2
K5 F3
Memory key 3
K6 Forward
Direct forward

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NO KEYPAD FUNCTION
K7 DND
DND
K8 Missed
Missed calls
K9 VMS
Voice Mail
K10 Blind Tran
Blind transfer
K11 Mute
Mute
K12 Headset
Headset mode switch
K13 Conf
Conference
K14 Pick
Call Pickup
K15 Trans
Transfer
K16 Redial
Redial
K17 Hold
Call hold / Call retrieve
This phone could support three methods for the text input, such like this: “123”,
“ABC”, “abc”. “123” is for the number inputs, “ABC” is for the uppercase
character inputs; “abc” is for the lowercase character inputs.
User could press the button to exchange these three methods.

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1.5 Keys with “123” number mode
Users could only enter the digits in the “123” mode as following:
Key Numbers in “123” input method
S33 1
S30 2
S28 3
S32 4
S23 5
S18 6
S29 7
S10 8
S11 9
*S04 ＊
S17 0
S12 Input method switch key

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1.6 Keys with “ABC” character mode
Users could enter the characters with the uppercase in this mode. The key
could only input the special symbols and press more times to pick up
the symbols you want. If users press two times on the key , the input
character will be E.
Key Characters with uppercase in “ABC” input method
S33
S30 A B C
S28 D E F
S32 G H I
S23 J K L
S18 M N O
S29 P Q R S
S10 T U V
S11 W X Y Z
*S04
S17 Space
S12 Input method switch key

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1.7 Keys with “abc” character mode
Users could enter the characters with the uppercase in this mode. The key
could only input the special symbols and press more times to pick up
the symbols you want. If users press two times on the key , the input
character will be e.
Key Characters with uppercase in “ABC” input method
S33
S30 a b c
S28 d e f
S32 g h i
S23 j k l
S18 m n o
S29 p q r s
S10 t u v
S11 w x y z
*S04
S17 Space
S12 Input method switch key

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1.8 Menu Keys
There are four keys to help users enter, exit or pick up the configuration tables
for changing. Please check out the following info:
Key Functions descriptions
M3 Press the right arrow key in the IDLE mode to enter the main
menu.
Press the left arrow key will help users to return the original table or
exit the main menu
Press the up arrow key to scroll up configuration items.
1. Press the down arrow key to scroll down configuration items.
2. Enter Phone Book directory.
OK
Enter the selected configuration table.
C
Return to the original table or exit the main menu key.

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2. Start Up
2.1 Installation
Using Power over Ethernet (PoE), which uses standard twisted-pair cable to
convey electricity to IP phones, wireless access points and other devices, is
ideal. PoE isn’t a new idea. Utilities have been putting power and voice over
the same lines for decades, but until recently it wasn’t widely used for data
networks. PoE technology is highly reliable and an ideal way for businesses to
save on their communications infrastructures by transmitting power and data
over the same wire.
You have two options for network and power source connections. Please use
one of the following methods:
A. To connect the AC power (optional):
a. Connect the supplied network cable between the LAN jack on the
phone and the LAN port on the wall or hub/switch device port.
b. Connect the DC plug on the power adapter to the DC 9V1A jack on the
phone.
c. Connect the country-specific AC cord to the power adapter.
B. Power over Ethernet (PoE)
Using a regular CAT5 cable, the phone can be powered from a PoE (IEEE
802.3af) compliant switch or hub.
Plug the supplied network cable between the LAN jack on the phone and
an available power and data port on the in-line power switch.

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2.2 LCD Display
2.2.1 LCD Display in initializing mode
Status during the system initializing
2.2.2 LCD Display in IDLE state
Displaying in the IDLE mode while the network and
registration were ok. (User can change display name
from SIP configuration)
Registrations fail during the IDLE mode
2.2.3 LCD Display in OFF-HOOK state
Network fail during the IDLE mode (WAN port
detection or get IP failed with DHCP and PPPoE)1
LCD displaying while the phone was in the OFFHOOK
state.
LCD displaying while the phone was in the OFFHOOK
state.
1970/01/01 00:00
Initializing…
2006/05/10 10:10
SipPhone SP5101
2006/05/10 10:10
Network Fail
2006/05/10 10:10
Register Fail
Line 1 Dial…
Line 2 Dial…

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2.2.4 LCD Display in DISCONNECTED state
After the remote side sends the BYE message,
LPSP5102 will automatically return IDLE state.
2.2.5 LCD Display for RINGING state
Incoming call with the calling name or number
2.2.6 LCD Display for DIALING state
Making a outgoing call with the dialed number
Making a outgoing call with the dialed number
2.2.7 LCD Display for Incoming Call state
When it received incoming call, it will show incoming
call display name and Line number
2.2.8 LCD Display in CONNECTED state
During the talking state and running the timer
During the talking state and running the timer
Line 1 Talking…
00:00:10
Line 2 Talking…
00:00:10
2006/05/10 10:10
SipPhone
SP5102
Incoming call…
208
Line 1 Dialing…
9999
Line 2 Dialing…
9999
Jaosn
65605

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The timer will still go on while the mute function was
enabled during the conversation.
Transfer action during the call.
Hold the established call.
Parking the call.
Enable the conference function and start the timer
from the beginning.
2.2.9 LCD Display in Call Waiting state
Under conversation and LPSP5102 received
incoming call. LCD of LPSP5102 will display incoming
call number.
User can press Line button to pick up call waiting or
presses C button to reject call waiting.
2.2.10 LCD Display for firmware upgrading mod
Firmware file downloading mode
Writing the firmware after the firmware downloading
Request for the rebooting after the firmware
upgrading
Mute…
00:00:10
Transfer…
Hold…
Parking…
In Conference…..
00:10:10
Download…
Download…
Writing…
Dld
Completed…
Please reboot
Line 1 Talking.……
65605

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2.2.11 LCD Display for saving and rebooting mode
Saving the configurations while users had be changed
Users reboot this unit from the remote side
Request for the keypad pressing to reboot
Users reboot this unit by the keypad pressing
2.2.12 LCD Display for edit mode
The characters and digits were entered from the left to the right side. The
cursor will be blinking every 500ms just like the example as above:
→
→
If the users enter the incorrect info, the LCD will show as following:
Saving…
Rebooting…
Rebooting?
Please Wait…
John
John
208 208
Invalid Input…