Microsoft 2020 User manual

Microsoft Ergonomic Keyboard 2020 – Teardown
Contents
The Keyboard .......................................................................................................................................... 2
Introduction ........................................................................................................................................ 3
Tools needed for teardown ................................................................................................................ 3
Warnings ............................................................................................................................................. 3
Guide - To remove the keys (for cleaning up spills or full dis-assembly) ................................................ 4
Guide - To teardown the keyboard ......................................................................................................... 6
Step 1 Remove rubber feet ................................................................................................................. 6
Step 2 Remove screws from back ....................................................................................................... 6
Step 3 Remove the wrist padding ....................................................................................................... 7
Step 4 Remove screws under wrist pad and under keys .................................................................... 8
Remove the top panel ....................................................................................................................... 10
Reassembly ........................................................................................................................................... 10

The Keyboard
2020 Microsoft Ergonomic Keyboard (Wired)
Front
Back

Introduction
I spilled water on my keyboard and opened it up to clean it, luckily no damage. This 2020 keyboard is
designed spill proof so any spills can be cleaned up by removing the keys only. As I turned my
keyboard over the water leaked into the bottom section so I opened it up to remove all the fluid.
Difficulty - medium - quite a bit of force needed to remove the wrist panel. Otherwise, pretty easy,
as all the screws are the same size but there are many of them.
Tools needed for teardown
1 angled plastic spudger to remove keys (I got mine from a car trim removal set)
1 small Philips screwdriver – all the screws on from this keyboard are the same size
1 small flat screwdriver or small knife – to remove rubber feet and stickers covering screws
Warnings
Removing the wrist panel requires quite a bit of force, so, likely you will break some clips. With all
other steps, do so carefully and you’ll have a fully functioning keyboard once re-assembled.

Guide - To remove the keys (for cleaning up spills or full dis-assembly)
The design is spill-proof, meaning any spills on the keys will not leak into the lower section. Small
spills can be cleaned up by removing the keys by sucking out or sponging out the spilled fluid.
Removing the keys:
The small keys have small plastic clips that hold them down, and can be easily popped off using a
angled small plastic spudger (mine’s from a car trim removal set) and using your other hand to
support the key being popped out – you want to do this gently.
The keys all have a groove on one side so they only be slotted back in in one particular way – this
helps with orienting the keys when putting them back in.
Small groove

The larger keys sometimes have a spring attached, so you need to be careful to pry open the side
that does not have the spring clip (the springs were on the right side of my model). Careully pry open
the left side, slowly open the key to the right side and lift the key upwards so the spring remains on
the keyboard.
For the space bar, the spring is on the top, so pry it open from the bottom, and carefully maneuver it
so the clips clear the plastic hooks on the keyboard, the spring stays on the space bar.

Guide - To teardown the keyboard
To clean up spills, assuming you have not flipped the keyboard over after the spill, then you can
clean up the spill by removing the keys only (see section on key removal). Instructions below are for
full disassembly.
Step 1 Remove rubber feet
Flip the keyboard over and remove the rubber feet using a small flat screwdriver to reveal the
hidden screws.
Step 2 Remove screws from back
Once all rubber feet removed, using a small Philips screwdriver, unscrew the 5 screws on the back,
the bottom screws secure the wrist pad.

Step 3 Remove the wrist padding
(Note, previous step to remove the screws from the back of the keyboard must be done first).
Removing the pad is moderately difficult and needs quite a bit of force as the pad is held down by a
lot of tight clips and you may end up breaking a few. The panel slides in from the top using nubs and
the clips are all along the bottom that need to be forced out.
Closup photos below:
The top nubs slide into grooves
Plastic clips all along the bottom

Step 4 Remove screws under wrist pad and under keys
With the wrist pad removed, the bottom screws are exposed, however, these are not all the screws
as there are more hidden beneath the keys.
Remove the screws exposed by the wrist pad
Remove the screws hidden under the keys
Next, the screws under the keys. Following the key removal instructions, remove the keys as shown
below, to expose the hidden screws.

The
The screws are covered by a black sticker, these can be removed with a small screwdriver or sharp
knife.
Remove the stickers and remove the screws.

Remove the top panel
Once you’ve removed all the screws the top panel can come off relatively easily using a spudger to
pry it loose and a bit of jiggling. There are no clips holding this down. Be careful lifting the top panel
to ensure it does not pull the white keyboard layout up with it.
Reassembly
Follow above steps in reverse order.