LIMITED MANUFACTURER’S WARRANTY
1. For one (1) year from the date of original purchase, MidWest Homes For Pets (“MIDWEST”) warrants to the
purchaser of this pet carrier that, should it prove defective by reason of improper workmanship and/or material,
the manufacturer will repair or replace, at its option, any defective part of the pet carrier, without charge for the
part or for shipping. Replacement parts are warranted for the remainder of the original period.
2. THIS WARRANTY DOES NOT COVER defects in the wire enclosure caused by any animal, any physical abuse
to or misuse of the pet carrier, any damage caused by the original purchaser or any third party, or any defects
arising or discovered more than one (1) year from the original retail purchase date.
3. STEPS TO OBTAIN WARRANTY SERVICE:
A. The purchaser must call the manufacturer’s HELPLINE, 800-428-8560, to report the alleged defect to a
customer service representative or obtain missing parts.
B. The customer service representative will determine if the defect is covered by this warranty, and if it is, will
authorize and instruct the purchaser in how to obtain corrective action.
C. The manufacturer may require the purchaser to present the sales receipt or other proof of purchase prior to
authorizing any return or replacement. No returns or replacements will be permitted without proper authorization.
If a return or replacement is authorized, you may be requested to return the item to the manufacturer or to make
the item available for pick-up by the manufacturer.
4. ANY EXPRESS WARRANTY NOT PROVIDED IN THIS WARRANTY DOCUMENT, AND ANY REMEDY FOR
BREACH OF CONTRACT THAT, BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION OR
OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED. THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A
TERM OF ONE (1) YEAR. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
5. UNDER NO CIRCUMSTANCES SHALL THE MANUFACTURER BE LIABLE TO PURCHASER OR ANY
OTHER PERSON OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER ARISING
OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE, SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.
6. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
TOLL-FREE SERVICE HELPLINE: If you have any problems or questions with the assembly of your
Spree Pet Carrier, call our Service Helpline at: 1-800-428-8560 between 9:00 a.m. and 4:00 p.m. (EST)
Monday through Friday.
INST_Spree_Plastic Door (1812)
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www.midwesthomes4pets.com
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