Miele CM 5310, CM 5410, CM 5510, CM 5710 User manual

Operating instructions
Coffee machine
Always read the operating instructions before setting up, installing,
and commissioning the appliance.
This prevents both personal injury and damage to the appliance.
en-CA M.-Nr. 11 842 680

Caring for the environment
2
Packaging material
The packaging material used protects
the coffee machine during
transportation.
Please retain the original box and
styrofoam pieces so that you can pack
the appliance securely, should you
need to transport it in the future.
Disposal of your old appliance
Electronic and electrical appliances
contain many valuable materials. They
also contain certain materials,
compounds and components which
were essential for the proper
functioning and safe use of the
equipment. These could be hazardous
to your health and to the environment if
disposed of with general waste or if
handled incorrectly. Therefore, please
do not dispose of your old appliance
with general waste.
Consult with local authorities, dealers or
Miele in order to dispose of and recycle
electrical and electronic appliances.
Miele assumes no responsibility for
deleting any personal data left on the
appliance being disposed. Please
ensure that your old appliance is kept
away from children until removal.
Observe safety requirements for
appliances that may tip over or pose an
entrapment hazard.

Contents
3
Caring for the environment .............................................................................. 2
Warnings and safety instructions .................................................................... 6
Guide to the appliance ..................................................................................... 16
Controls and indicators .................................................................................... 17
Accessories ....................................................................................................... 18
Using the appliance........................................................................................... 19
Initial commissioning ........................................................................................ 20
Water hardness.................................................................................................. 22
Filling the water container................................................................................ 23
Filling the bean containers ............................................................................... 24
Switching on and off ......................................................................................... 25
Adjusting the central spout to the cup height ................................................ 26
Preparing drinks ................................................................................................ 27
Making coffee with and without milk................................................................... 27
Milk preparation................................................................................................... 27
Using milk from milk cartons or other suitable containers............................. 28
Making a coffee drink.......................................................................................... 28
Cancelling a drink................................................................................................ 28
2portions (sensor button) .............................................................................. 29
Coffee pot............................................................................................................ 29
Making coffee drinks from ground coffee ........................................................... 30
Adding ground coffee..................................................................................... 30
Dispensing hot water (CM5410, CM5510, CM5710)........................................ 31
Grinder setting................................................................................................... 32
Quantity of coffee, brewing temperature, and pre-brewing.......................... 33
Quantity of coffee................................................................................................ 33
Brewing temperature ........................................................................................... 33
Pre-brewing the ground coffee............................................................................ 33
Portion size ........................................................................................................ 34
Profiles................................................................................................................ 36
Creating profiles .................................................................................................. 36

Contents
4
Changing drinks within a profile.......................................................................... 36
Making drinks stored in a profile ......................................................................... 36
Changing the name ............................................................................................. 36
Deleting a profile ................................................................................................. 37
Setting when the profile should change (Change profile) ................................... 37
Settings .............................................................................................................. 38
Displaying and changing Settings....................................................................... 38
Language............................................................................................................. 38
Timer: switch off after.......................................................................................... 38
Eco mode ............................................................................................................ 38
Info (display information) ..................................................................................... 38
System lock.................................................................................................... 38
Water hardness ................................................................................................... 38
Display brightness............................................................................................... 38
Volume................................................................................................................. 38
Factory default settings....................................................................................... 38
Demo mode (showroom program) ...................................................................... 39
Cleaning and care ............................................................................................. 40
Overview of cleaning intervals............................................................................. 40
Cleaning by hand or in the dishwasher............................................................... 41
Unsuitable cleaning agents ................................................................................. 42
Grounds container, drip tray, and drip tray cover ............................................... 43
Cleaning the water container .............................................................................. 44
Removing and cleaning the water container filter............................................... 44
Central spout....................................................................................................... 45
Milk pipework ...................................................................................................... 46
Bean container and ground coffee chute............................................................ 47
Cleaning the housing........................................................................................... 47
Opening the Maintenance menu ......................................................................... 48
Rinsing the appliance.......................................................................................... 48
Rinsing the milk pipework ................................................................................... 48
Degreasing the brew unit and cleaning the interior............................................. 50
Descaling the appliance ...................................................................................... 52
Transporting....................................................................................................... 55
Evaporating the coffee machine.......................................................................... 55
Packaging............................................................................................................ 55
Frequently Asked Questions ............................................................................ 56
Messages in the display...................................................................................... 56
Unusual performance of the coffee machine ...................................................... 59
Unsatisfactory results.......................................................................................... 65

Contents
5
Service and warranty ........................................................................................ 67
Contact in the event of a fault ............................................................................. 67
Warranty .............................................................................................................. 67
Saving energy .................................................................................................... 68
Electrical connection ........................................................................................ 69
Installation information..................................................................................... 70
Appliance dimensions....................................................................................... 71
Technical data.................................................................................................... 72

Warnings and safety instructions
This coffee machine complies with all current local and national
safety requirements. Inappropriate use can, however, lead to
personal injury and material damage.
Read the operating instructions carefully before using the coffee
machine. They contain important information on the installation,
safety, use, and maintenance of the appliance. This prevents both
personal injury and damage to the coffee machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises you to read and follow the instructions in the
chapter on installing and connecting the coffee machine as well as
the safety notes and warnings.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
6

Warnings and safety instructions
Appropriate use
 This coffee machine is intended for home use.
 The coffee machine is not suitable for outdoor use.
 This coffee machine must not be used at altitudes above 2,000m.
 The coffee machine is intended only for domestic use and for the
preparation of drinks such as espresso, cappuccino, latte macchiato,
tea, etc. All other types of use are not permitted.
 This coffee machine can only be used by people with reduced
physical, sensory, or mental capabilities or lack of experience and
knowledge if they are supervised whilst using it.
They may only use the coffee machine without supervision if they
have been shown how to use it in a safe manner. They must be able
to recognize and understand the possible consequences of incorrect
operation.
7

Warnings and safety instructions
Safety with children
Danger of burning and scalding on the dispensing spouts.
Children’s skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensing spouts.
 Install the coffee machine where it is out of the reach of children.
 Keep children under 8years of age away from the coffee machine
and the power supply cable.
 Children aged 8and older may only use the coffee machine
without supervision if they have been shown how to use it in a safe
manner.
Children aged 8and older must be aware of the potential dangers
caused by incorrect operation.
 Children should be supervised in the vicinity of the coffee
machine. Never allow children to play with the appliance.
 Young children must not be allowed to clean the coffee machine
at all. Cleaning may only be carried out by children 8years of age or
older under the supervision of an adult.
 Keep in mind that espresso and coffee are not suitable drinks for
children.
 Danger of suffocation. While playing, children may become
entangled in packaging material (such as plastic wrapping) or pull
the packaging material over their head, presenting the risk of
suffocation. Keep packaging material away from children.
8

Warnings and safety instructions
Technical safety
 Damage to the coffee machine can compromise your safety.
Before installing the appliance, check it for visible signs of damage.
Do not use a damaged coffee machine.
 Before connecting the coffee machine, make sure that the
connection data on the data plate (voltage and frequency) matches
that of the domestic electrical supply.
This data must match to prevent the coffee machine from being
damaged. Consult a qualified electrician if in any doubt.
 The electrical safety of this coffee machine can only be
guaranteed when correctly grounded. It is essential that this basic
safety requirement is fulfilled. If in doubt, the electrical installation
should be checked by a qualified electrician.
 Reliable and safe operation of the coffee machine can only be
guaranteed if it is connected to the domestic electrical supply.
 Do not connect the coffee machine to the domestic electrical
supply using a multi-socket adapter or an extension cord. These do
not guarantee the required safety of the appliance (risk of fire).
 The coffee machine may not be used in mobile installations such
as ships.
 Unplug the coffee machine from the domestic electrical supply
immediately if you notice any damage or smell scorching, for
example.
 Ensure that the power supply cable will not be pinched or
damaged by any sharp edges.
 When doing so make sure that the power supply cable does not
hang down. This can result in a trip hazard or damage to the coffee
machine.
 Only use the coffee machine in rooms where the ambient
temperature is between +10°C and +38°C.
9

Warnings and safety instructions
 Position the coffee machine at a height of at least 850mm from
the floor.
 Danger of overheating. Please ensure that there is adequate
ventilation around the coffee machine. Do not cover the coffee
machine with dish towels, etc. while it is in use.
 If the coffee machine is installed behind a closed cabinet door
front, it may only be used with the cabinet door open (see
“Installation” for the minimum niche size). Heat and moisture can
build up behind the cabinet door front when closed. This can result
in damage to the machine and/or cabinetry. Do not close the
cabinet door while the coffee machine is in use. Leave the cabinet
door open until the coffee machine has cooled down completely.
 Protect the coffee machine from water and splash water. Do not
immerse the coffee machine in water.
 Repairs, including on the power supply cable, are only to be
carried out by Miele authorized technicians. Repairs by unqualified
persons can cause considerable danger to users.
 While the coffee machine is under warranty, repairs should only
be undertaken by a service technician authorized by Miele Service.
Otherwise the warranty will be invalidated.
 For repairs, the coffee system must be disconnected from the
domestic electrical supply.
The coffee machine is only disconnected from the domestic
electrical supply if
- The coffee machine plug has been removed from the socket.
To do this, pull only the plug, not the power supply cable.
- The circuit breakers to the domestic electrical supply are turned
off.
- Any circuit breakers in the domestic electrical supply are fully
unscrewed.
10

Warnings and safety instructions
 Do not open the coffee machine housing under any
circumstances. Any contact with live connections or tampering with
the electrical or mechanical components of the coffee machine will
endanger your safety and may lead to appliance malfunctions.
 Disconnect the coffee system from the domestic electrical supply
if it is not going to be used for some time (e.g., while on vacation).
 Only use original Miele accessories. If other parts are used,
warranty, performance, and/or product liability claims will be
invalidated.
11

Warnings and safety instructions
Correct use
Danger of burning and scalding on the dispensing spouts.
The liquids and steam dispensed are very hot.
Keep away from the area underneath the spouts when hot liquids
and steam are being dispensed.
Do not touch hot components.
Hot liquid or steam could spatter from the nozzles. Ensure that the
central spout is clean and installed correctly.
Water in the drip tray can also be very hot. Take care when
emptying it.
 Please note the following regarding water:
- The water quality must conform to the requirements for drinking
water in the country in which the coffee machine is being used.
- Only use cold, fresh tap water to fill the water container. Hot or
warm water or other liquids can damage the coffee machine.
- Change the water every day to prevent a build-up of bacteria.
- Do not use sparkling water.
 Only put roasted coffee beans in the bean container. Do not place
coffee beans which have been treated with additives or ground
coffee inside the bean containers.
 Do not fill the bean container with any type of liquid.
 Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain residual moisture. These can damage the
coffee machine grinder as soon as grinding begins.
 Do not use coffee beans that have been treated with sugar,
caramel, or other substances and do not put liquids containing sugar
in the coffee machine. Sugar will damage the appliance.
 Only fill the coffee chute with ground coffee beans.
12

Warnings and safety instructions
 Do not use caramelized ground coffee. This contains sugar which
can clog the coffee machine’s brew unit. The cleaning tablet for
degreasing the brew unit does not remove these residues.
 The milk used must not contain any additives. Most additives
contain sugar which would stick to the milk pipework.
 If using dairy milk make sure that it has been pasteurized.
 Do not place flaming alcohol mixtures underneath the central
spout. The flames could ignite plastic components and cause them
to melt.
 Do not use open flames, such as a candle, on or near the coffee
machine. The coffee machine could catch fire with the risk of the fire
spreading.
 Do not use the coffee machine to clean any other objects.
13

Warnings and safety instructions
Accessories and spare parts
 Miele can only guarantee the safety of the appliance when original
Miele parts are used. Faulty components must only be replaced with
genuine Miele replacement parts.
 Only use original Miele accessories. If other parts are used,
warranty, performance, and/or product liability claims will be
invalidated.
 Miele will guarantee to supply functional spare parts for a
minimum of 10years and up to 15years following the
discontinuation of your coffee machine.
Cleaning and care
 Disconnect the coffee machine from the domestic electrical
supply before cleaning.
 Clean the coffee machine daily, particularly before using for the
first time (see “Cleaning and care”).
 Ensure that all components in which milk is transported are
cleaned carefully on a regular basis. Milk naturally contains bacteria
that rapidly multiply if the milk pipework is not cleaned properly.
 Do not use a steam cleaner to clean the appliance. The steam
could reach live electrical components and cause a short circuit.
 Descale the coffee machine regularly depending on the water
hardness. Descale the appliance more frequently if you use hard
water. Miele cannot be held liable for damage resulting from not
descaling the machine, using the wrong descaling agent, or an
unsuitable descaling solution concentration.
 Degrease the brew unit regularly with the cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
 The espresso/coffee grounds must be disposed of in the organic
waste or compost, not in the sink. The drain can clog up as a result.
14

Warnings and safety instructions
For coffee machines with stainless steel surfaces:
 Do not use sticky notes, adhesive tape, or other types of adhesive
on the stainless steel surfaces.
 Stainless steel surfaces are susceptible to scratching. Even
magnets can cause scratches.
15

Guide to the appliance
16
aLower panel with drip tray cover
bCentral spout with Cappuccinatore
and hot water spout
cOn/Off button
dControl panel
eWater container
fBean container and ground coffee
chute
gGrinder setting (behind the
appliance door)
hBrew unit (behind the appliance
door)
iPark position for milk pipework
jDrip tray with lid and grounds
container

Controls and indicators
17
aOn/Off button
For switching coffee machine on and
off
bDrink buttons
For making drinks
–Espresso
–Coffee
–Cappuccino
–Latte macchiato
cDisplay
For showing information about the
current action or status
dOptical interface
(for Miele Service only)
eArrow buttons
For scrolling through lists, selecting
entries, or changing values
fOKsensor button
For confirming display messages and
saving settings
g“Back”sensor button
For returning to the previous menu
and cancelling unwanted actions
hLED
Flashes when the appliance is
switched on and the display is in
energy saving mode
iSensor button
Additional drinks
Profiles (CM5410, CM5510,
CM5710)
Maintenance
Parameters
Settings 
j“2portions”sensor button
For dispensing 2portions of a drink
at once

Accessories
18
These products and other useful
accessories can be ordered via the
Miele online shop, from Miele Service,
or from your Miele dealer.
Accessories supplied
-Starter set “Miele appliance care”
Various cleaning products are
supplied depending on model.
-Cleaning brush
For cleaning the milk pipework
Optional accessories
Miele also offers a range of optional
accessories, as well as cleaning and
conditioning products for your coffee
machine.
-Milk pipework cleaner
For cleaning the milk system
-Cleaning tablets
For degreasing the brew unit
-Descaling tablets
For descaling the water lines
-CJ Jug 1.0l
Insulated flask for coffee or tea (pot
function)
-Milk flask with lid
For storing and preparing milk

Using the appliance
19
Sensor buttons
To operate the coffee machine, tap the
sensor buttons with your finger.
An audible signal is generated each
time a button is tapped. You can
adjust the volume of the signal tones
or switch the tones off (see “Settings –
Volume”).
Drinks menu
When the following appears in the
display, you are in the drinks menu:
Select drink.
Miele

Select drink
You can find more drinks in the
Additional drinks menu (sensor button).
Selecting a menu and
navigating within a menu
To select a menu, touch the sensor
button.
Settings
Time
Timer
Language 
You will then be able to start an action
or change settings in the menu. A scroll
bar at the right of the display shows
that additional options or text are
available.
To select an option, touch the arrow
buttons and until the option you
want is highlighted.
Touch theOK sensor button to confirm
your selection.
The setting which is currently selected
in a list will have a check beside it.
Exiting a menu or cancelling an
action
To exit the current menu, touch the
sensor button.

Initial commissioning
20
Before using for the first time
Remove any notices from the
machine.
Remove the protective film from the
drip tray cover and place it into the
lower panel.
Place the coffee machine on a level
flat surface that is not sensitive to
water (see “Installation”).
Clean the coffee machine thoroughly
(see “Cleaning and care”) before
filling it with water and coffee beans.
Insert the plug of the coffee machine
into the socket.
Remove the water container and fill it
with fresh, cold tap water. Only fill the
water container up to the “max.”
marker and then refit it in the
machine.
Take the lid off the coffee bean
container, fill it with roasted coffee
beans, and replace the lid.
Useful tip: The milk pipework can be
stored behind the appliance door when
not in use.
Switching on for the first time
Touch the On/Offbutton.
Miele – Willkommen appears briefly in the
display.
Use the arrow buttons to
highlight the required language.
TouchOK.
You might also be asked for your
location.
Your machine has been successfully set
up and is ready for use.
Confirm withOK.
The coffee machine heats up and rinses
the pipework. The water used for
rinsing will run out of the central spout.
Before preparing milk for the first
time, rinse the milk pipework (see
“Cleaning and care – Rinsing the milk
pipework”).