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9-3. SELF-DIAGNOSIS ACTION TABLE Note: Refer to the manual of outdoor unit for the details of display
such as F, U, and other E.
Error Code
Meaning of error code and detection method
Cause Countermeasure
P1
Abnormality of room temperature
thermistor (TH1)
1The unit is in three-minute resume
prevention mode if short/open of
thermistor is detected. Abnormal if the
unit does not reset normally after three
minutes. (The unit returns to normal
operation, if it has normally reset.)
2Constantly detected during cooling,
drying, and heating operation.
Short: 90:or more
Open: -40:or less
1Defective thermistor
characteristics.
2Contact failure of connector
(CN20) on the indoor controller
board. (Insert failure)
3Breaking of wire or contact
failure of thermistor wiring.
4Defective indoor controller
board.
1–3Check resistance value of thermistor.
0:······15.0k"
10:····9.6k"
20:····6.3k"
30:····4.3k"
40:····3.0k"
If you put force on (draw or bend) the lead wire
with measuring resistance value of thermistor
breaking of wire or contact failure can be
detected.
2Check contact failure of connector (CN20) on
the indoor controller board. Refer to 9-7.
Turn the power on again and check restart
after inserting connector again.
4Check room temperature display on remote
controller.
Replace indoor controller board if there is
abnormal difference with actual room
temperature.
Turn the power off, and on again to operate
after check.
P2
Abnormality of pipe temperature
thermistor/Liquid (TH2)
1The unit is in three-minute resume
prevention mode if short/open of
thermistor is detected. Abnormal if the
unit does not reset normally after three
minutes. (The unit returns to normal
operation, if it has normally reset.)
2Constantly detected during cooling,
drying, and heating (except defrosting)
operation.
Short: 90:or more
Open: -40:or less
1Defective thermistor
characteristics.
2Contact failure of connector
(CN21) on the indoor controller
board. (Insert failure)
3Breaking of wire or contact
failure of thermistor wiring.
4Defective refrigerant circuit is
causing thermistor temperature
of 90:or more or -40:or
less.
5Defective indoor controller board.
1–3Check resistance value of thermistor.
For characteristics, refer to (P1) above.
2Check contact failure of connector (CN21) on
the indoor controller board. Refer to 9-7. Turn
the power on and check restart after inserting
connector again.
4Check pipe <liquid> temperature with remote
controller in test run mode. If pipe <liquid>
temperature is exclusively low (in cooling
mode) or high (in heating mode), refrigerant
circuit may have defective.
5Check pipe <liquid> temperature with remote
controller in test run mode. If there is exclusive
difference with actual pipe <liquid> temperature,
replace indoor controller board.
Turn the power off, and on again to operate
after check.
P4
Abnormality of drain sensor (DS)
1Suspensive abnormality, if short/open of
thermistor is detected for 30 seconds
continuously.
Turn off compressor and indoor fan.
2Short/open is detected for 30 seconds
continuously during suspensive
abnormality.
(The unit returns to normal operation,
if it has normally reset.)
3Detect the following condition.
• During cooling and drying operation.
• In case that pipe <liquid> temperature
- room temperature <-10deg
(Except defrosting)
• When pipe <liquid> temperature or
room temperature is short/open
temperature.
• During drain pomp operation.
1Defective thermistor
characteristics
2Contact failure of connector
(CN31) on the indoor controller
board. (Insert failure).
3Breaking of wire or contact
failure of drain sensor wiring.
4Defective indoor controller board.
1–3Check resistance value of thermistor.
0:······6.0k"
10:····3.9k"
20:····2.6k"
30:····1.8k"
40:····1.3k"
2Check contact failure of connector (CN31) on
the indoor controller board. Refer to 9-7. Turn
the power on again and check restart after
inserting connector again.
4Replace indoor controller board if drain
pump operates with the line of drain sensor
connector CN31-1and 2is short-circuited,
and abnormality reappears.
Turn the power off, and on again to operate
after check.
P5
Malfunction of drain pump (DP)
1Suspensive abnormality, if thermistor
of drain sensor is let heat itself and
temperature rises slightly. Turn off
compressor and indoor fan.
2Drain pomp is abnormal if the condition
above is detected during suspensive
abnormality.
3Constantly detected during drain pomp
operation.
1Malfunction of drain pump
2Defective drain
Clogged drain pump
Clogged drain pipe
3Attached drop of water at the
drain sensor
• Drops of drain trickles from
lead wire.
• Clogged filter is causing
wave of drain.
4Defective indoor controller board.
1Check if drain-up machine works.
2Check drain function.
3Check the setting of lead wire of drain sensor
and check clogs of the filter.
4Replace indoor controller board if drain
pump operates with the line of drain sensor
connector CN31-1and 2is short-circuited
and abnormality reappears.
Refer to 9-7.
Turn the power off, and on again to operate
after check.
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