Mobotix T25 User guide
HD Super Panorama: From wall to wall without blind spots
180°
Part 1: System Overview and Installation
Installation and Cabling
(for the Installer)
Part 2: Start-Up and Configuration
Software and Network
(for the System Administrator)
www.mobotix.com EN
T25 System Manual Part 2
Innovations - Made in Germany
The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its
decentralized concept has made high-resolution video systems cost-ecient.
MOBOTIXAG•D-67722Langmeil•Phone:+49-6302-9816-103•Fax:+49-6302-9816-190•[email protected]
60.197_EN_V2_04/2014
Security-Vision-Systems
Hemispheric IP Video Door Station with camera, KeypadRFID and Info Module • Made in Germany • www.mobotix.com
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Contents
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
CONTENTS
1 Overview of Application Scenarios 10
1.1 Standard Scenario 10
1.1.1 Description 10
1.1.2 Example 12
1.2 Advanced Scenario 14
1.2.1 Advanced Access Control 14
1.2.2 Multiple Doorbells and Voice Mailboxes (Addressees) 16
1.2.3 Multiple Door Stations 18
1.3 Expanding the System with a Computer and MxEasy 20
1.3.1 Computer as T25 Remote Station 20
1.3.2 Worldwide Two-Way Communication 21
1.3.3 Network without DHCP Server (Static IP Addresses) 22
2 Initial Setup without a Computer 24
2.1 Step1: Perform the Auto Configuration 26
2.1.1 Starting the Video Phone 26
2.1.2 Starting the Door Station 27
2.1.3 Starting the Auto Configuration 28
2.1.4 Functional Test Part 1 29
2.2 Step2: Set Up the KeypadRFID Access Module 32
2.2.1 Entering the Super PIN at a KeypadRFID Module 33
2.2.2 Adding Admin Cards at the KeypadRFID Module 34
2.2.3 Adding User Cards at the KeypadRFID Module 36
2.2.4 Setting the Time Zone, Time and Date 38
2.3 Step2: Set Up the BellRFID Access Module 41
2.3.1 Entering the Super PIN at a BellRFID Module 42
2.3.2 Setting the Bell Button Set to Be Installed 43
2.3.3 Inserting the Function/Bell Buttons 45
2.3.4 Training the Admin Card 45
2.3.5 Adding User Cards at the BellRFID Module 46
SYSTEM MANUAL PART 2 – START-UP AND CONFIGURATION
This
T25 System Manual Part 2, «Start-Up and Configuration»
is supplemented by
the
T25 System Manual Part1, «System Overview and Installation»
. If you no longer
have a manual at your disposal, you can download a PDF file from the MOBOTIX
website (www.mobotix.com> Support> Manuals).
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
T25 System Manual Part 2: Contents
2.4 Step3: Configure the System Using a Video Phone 47
2.4.1 Changing the Menu and Voice Mailbox Greeting Language 49
2.4.2 Opening the Admin Setup 50
2.4.3 Changing the Super PIN at the Video Phone 51
2.4.4 Setting the Door Status Display 52
2.4.5 Activating Video Recording 53
2.4.6 Functional Test Part 2 55
2.5 Step4: Protect the System Using a Video Phone 57
2.5.1 Changing the Grandstream Web Password 58
2.5.2 Disabling Auto Configuration 59
2.5.3 Saving the System Configuration 60
3 KeypadRFID Access Configuration 62
3.1 Quick Start: Access Configuration 62
3.2 Individual Configuration of Access Media 64
3.2.1 Personal, Transponder and Contact Numbers 64
3.2.2 T25 Product Pass for Recording System Information 65
3.3 Managing Transponders 66
3.3.1 Adding User Cards (Individual Number Assignment) 66
3.3.2 Erasing User Cards 68
3.3.3 Time-Restricted Access (“Tradesman Card“) 70
3.3.4 Adding Admin Cards 72
3.3.5 Erasing Admin Cards 73
3.4 Managing Access PINs 75
3.4.1 Adding PINs 75
3.4.2 Deleting PINs 77
3.4.3 Changing PINs 78
3.5 Erasing All Access Privileges of a User (Cards/PINs) 80
3.6 Erasing Contacts (Doorbell/Voice Mailbox) 82
3.7 Changing the Super PIN at the KeypadRFID Module 84
4 BellRFID Access Configuration 86
4.1 Managing Transponders 86
4.1.1 Adding User Cards 86
4.1.2 Deleting Individual User Cards 87
4.1.3 Deleting All Cards of a User 87
4.1.4 Deleting All Cards (Admin and User) 89
4.2 Changing the Super PIN at the BellRFID Module 90
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Contents
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
5 System Expansion with MxEasy 92
5.1 Setting Up Computers as T25 Remote Stations 94
5.1.1 System Requirements 94
5.1.2 Downloading and Installing MxEasy 95
5.1.3 Connecting a Door Station Using the MxEasy Wizard 96
5.1.4 Setting Date and Time 102
5.2 Integrating the Door Station into a Network with Static IP Addresses 104
5.3 Setting Up Global Connectivity Between MxEasy and Door Station 110
6 Restoring the System 116
6.1 Error Messages and Rebooting 116
6.2 Backing up and Restoring 117
6.2.1 Backing up the System 117
6.2.2 Restoring the System 117
6.2.3 Exchanging a KeypadRFID/BellRFID Module– with System Restore 118
6.2.4 Exchanging an MX-DoorMaster– with System Restore 118
6.2.5 Exchanging an Info Module 119
6.2.6 Exchanging Info Module Mx2wire+ Components 120
6.2.7 Exchanging the T25-CamCore Camera Module– with System Restore 121
6.2.8 Exchanging or Adding a Video Phone 121
7 Additional Notes 122
7.1 Weatherproofing and Care 122
7.2 Surge Protection 122
7.3 AVC Video/H.264 123
7.4 Warranty and Repair Service 123
7.5 Other Information 123
7.5.1 Safety Warnings 123
7.5.2 Declaration of Conformity 124
7.5.3 Disposal 124
7.5.4 Disclaimer 125
Manufacturer 127
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
T25 System Manual Part 2: Contents
Safety Warnings
Risk of overheating when exposed to direct sunlight: When mounting a black,
dark gray or amber-colored T25 IP Video Door Station in locations where the device
is exposed to direct sunlight, the housing temperature can exceed the maximum
allowed temperature limit. This can result in electronic failures and injuries especially
when touching exterior metal parts. If the intended use of the device is at an (unpro-
tected) outdoor location, you should only install white or silver-colored modules and
frames. This product must not be installed within the reach of persons without the
dome.
Electrical installation: Electrical systems and equipment may only be installed,
modified and maintained by a qualified electrician or under the direction and super-
vision of a qualified electrician in accordance with the applicable electrical guidelines.
Make sure to properly set up all electrical connections.
Electrical surges: MOBOTIX cameras are protected against the eects of small elec-
trical surges by numerous measures. These measures, however, cannot prevent
the camera from being damaged when stronger electrical surges occur. Special
care should be taken when installing the camera outside of buildings to ensure
proper protection against lightning, since this also protects the building and the
whole network infrastructure.
Max. power consumption of attached extension modules: The power consump-
tion of all attached
MxBus modules
must
not exceed 2.5W
. When attaching mod-
ules to the MxBus connector
and
the USB connector, the
power consumption of all
attached modules must not exceed 3W
, if the camera is powered by PoE class3.
If PoE class2 is used, the power consumption of all attached modules must not
exceed 1W!
Legal aspects of video and sound recording: You must comply with all data protec-
tion regulations for video and sound monitoring when using MOBOTIX products.
Depending on national laws and the installation location of the T25, the recording
of video and sound data may be subject to special documentation or it may be
prohibited. All users of MOBOTIX products are therefore required to familiarize them-
selves with all valid regulations and comply with these laws. MOBOTIX AG is not
liable for any illegal use of its products.
Network security: MOBOTIX products include all of the necessary configuration
options for operation in Ethernet networks in compliance with data protection laws.
The operator is responsible for the data protection concept across the entire system.
The basic settings required to prevent misuse can be configured in the software and
are password-protected. This prevents unauthorized parties from accessing these
settings.
Additional instructions:
•
This product must not be used in locations exposed to the dangers of explosion.
• Make sure that you are installing this product on a solid surface.
§
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Contents
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
MOBOTIX Seminars
MOBOTIX oers inexpensive seminars that include workshops and practical exer-
cises.
For more information, visit www.mobotix.com > Seminars.
Copyright Information
All rights reserved.
MOBOTIX
, the MX logo,
MxControlCenter
,
MxEasy
and
MxPEG
are trademarks of MOBOTIX AG registered in the European Union, the U.S.A., and
other countries.
Microsoft
,
Windows
and
Windows Server
are registered trademarks
of Microsoft Corporation.
Apple
, the Apple logo,
Macintosh
,
OSX
,
iOS
,
Bonjour
, the
Bonjour logo, the Bonjour icon,
iPod
and
iTunes
are trademarks of Apple Inc. registered
in the U.S.A. and other countries.
iPhone
,
iPad
,
iPad mini
and
iPod touch
are Apple
Inc. trademarks.
Linux
is a trademark of Linus Torvalds. All other marks and names
mentioned herein are trademarks or registered trademarks of the respective owners.
Copyright © 1999-2014 MOBOTIX AG, Langmeil, Germany. Information subject to
change without notice!
Download the latest version of this and other manuals as PDF files from
www.mobotix.com> Support > Manuals.
8/128 T25 System Manual Part 2
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
FOREWORD
Dear MOBOTIX customer,
The T25 IP Video Door Station is a complete outdoor system that includes a hemispheric
door camera with built-in microphone, speakers, a voice mailbox function (T25-CamCore)
and an access module with integrated RFID card reader for keyless access (KeypadRFID/BellRFID).
The tamper-proof MX-DoorMaster with backup power supply, which also serves as a
doorbell, is installed indoors. The Grandstream GXV3140, a sleek, high-quality VoIP video
phone, makes the perfect remote video station.
The entire MOBOTIX system was designed to allow it to be started up and configured quickly
and easily by a single user. In the first section of the manual, “Overview Of Application
Scenarios,” we will familiarize you with the many ways in which you can use this flexible
system. You can then decide for yourself which system functions you would like to use
and configure.
The dierent operation steps correspond to the order of the chapters of this manual and
you can simply skip the sections pertaining to functions that you do not need. The IP-based
system is extremely flexible, meaning that you can easily change the configuration – and
the range of available functions – at any time.
You can operate and configure the entire system without the need for a computer or any
other special devices. Only the optional extensions listed in
Chapter 5
require you to connect
the T25 to a computer running MxEasy. The MxEasy video software is free of charge and
can be downloaded directly from the MOBOTIX website (www.mobotix.com> Support>
Software Downloads).
from Monday to Friday, 8 a.m. to 6 p.m. (CET). We hope that you enjoy your new powerful
MOBOTIX IP Video Door Station.
Grandstream GXV3140MX-DoorMasterT25 IP Video Door Station
10/128 T25 System Manual Part 2: Overview of Application Scenarios
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
1 OVERVIEW OF APPLICATION SCENARIOS
1.1 Standard Scenario
1.1.1 Description
The standard application scenario for the MOBOTIX IP Video Door Station is the simple
one-party scenario (for example, a single-family home or doctor’s oce). This scenario
involves one building or apartment with a door that is secured using the T25 system. At
the door, visitors can ring the doorbell for one party (meaning one or more occupants).
Hardware and Functions in the Standard Scenario:
• Outdoor station: One T25 IP Video Door Station with KeypadRFID or BellRFID and
multiple transponder cards (blue user cards for day-to-day use, red admin card for
system administration)
•
Remote station in the house: Grandstream video phone &/or computer with MxEasy.
• Additional doorbell in the house: MX-DoorMaster (with connected door switch and
door lock switch)
Visitors can press a bell button on either the camera, the KeypadRFID or the BellRFID to ring
the doorbell of the building or a specific apartment. The video phone and the MX-DoorMaster
then call the house phone or MxEasy.
The homeowner picks up the receiver in order to speak to the visitor. The live image of
the door camera is displayed in the color display on the video phone. The homeowner
can then press a button on the video phone to activate the electric door opener and, for
example, switch on the light in the stairwell.
If the homeowner does not respond to the doorbell, and the voice mailbox function is
activated, visitors can leave a message at the door – just as they would on a telephone
answering machine. The homeowner can listen to these messages at the door station or
at a video phone in the house.
Admin card
Welcome Message:
Please leave a message.
To leave a message, press and hold
the blue letter button.
Message:
Please call me
back. John!
Smith Family
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Standard Scenario
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Homeowners can use the blue user cards to open the door from the outside without a
key and listen to voice mailbox messages right at the door station. In addition to using
the transponder cards, homeowners can also enter an access PIN that can be used to
open the door via the KeypadRFID. It is possible to use up to 1,000 cards and PIN codes
for a single door station!
User card
Door station with
KeypadRFID or BellRFID
t
Indoor security
door opener
Video phoneVideo phone
Access using RFID and
PIN (KeypadRFID only)
Familie Schmidt
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© MOBOTIX AG • Security-Vision-Systems • Made in Germany
1.1.2 Example
The Smith family consists of a husband and wife, John and Suzanne Smith, and their
15-year-old daughter, Anna. The three of them live in a single-family home. The door to their
house is secured with a T25 IP Video Door Station with a KeypadRFID and a MX-DoorMaster.
One Grandstream video phone located on the first floor and another Grandstream video
phone located on the second floor near the parents’ bedroom serve as the remote stations
for the system. Anna lives on the third floor and has her own Grandstream video phone.
In addition to using the red admin card, Mr. Smith has registered a blue user card to
enable keyless access for himself, his wife and his daughter. Admin and user cards can
be registered during initial setup. This can be done simply by holding the cards up to the
KeypadRFID or the BellRFID. Once the system is operational, the user can also enter an
access PIN (KeypadRFID only). This way, in an emergency in which the user has misplaced
or forgotten his or her key or transponder, he or she can still enter the house without
having to call a locksmith.
When a visitor rings the doorbell at the door station, all three video phones ring and display
visual signals. In addition, the MX-DoorMaster, which is mounted in the entry area near
the door, plays a bell sound that has been selected by the user. Thirty seconds after the
visitor rings the doorbell for the first time, the system instructs the visitor to leave a message
(voice mailbox function). In addition, the visitor can choose to leave a message without
ringing the doorbell by pressing the letter button. Anna sometimes uses this function to
quickly let her parents know when she is on her way to a friend’s house. In summary, the
following functions are available:
Open Door/Keyless Access
• With one of the user cards (or with the admin card as well)
• With the access PIN (KeypadRFID only)
Ringing the Doorbell for the Family
• By pressing the white bell button of the camera module
• By pressing the blue bell button of the KeypadRFID or BellRFID module
• By pressing the corresponding bell button of the BellRFID
Leaving a Voice Mailbox Message
• By pressing and holding the blue letter button of the KeypadRFID/BellRFID module
• After ringing the doorbell or directly, without ringing the doorbell
Listening to Voice Mailbox Messages
• On the KeypadRFID/BellRFID module (only in connection with a user or admin card, if
function has been activated)
• On the Grandstream video phone or a dierent remote station (can be accessed by
everyone in the house)
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Standard Scenario
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
In addition, an Access
PIN was trained
(not shown)
People
Addressees
1 2 3
Anna
Suzanne SmithJohn Smith
1 2 3
Authentication
(for access and
voice mailbox)
Smith Family
Smith Family
Smith Family
Smith Family
14/128 T25 System Manual Part 2: Overview of Application Scenarios
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
1.2 Advanced Scenario
1.2.1 Advanced Access Control
Multiple user cards or an additional access PIN can be assigned to each user with advanced
access control. These assignments, which are made based on a personal number when
the cards/PINs are registered in the system, make it possible to quickly and easily remove
users from the system at a later time.
Setting Up Cards Using an Access Module (KeypadRFID/BellRFID)
The user cards are included with your MOBOTIX product. These cards allow you to enter
the building without the need for a key and enable you to operate the voice mailbox using
the KeypadRFID or BellRFID, respectively. However, the cards must first be registered in the
system before they can be used. To set up a new user card, use the red admin card for
authentication, enter a special key combination (KeypadRFID only) and then simply hold
the card up to the access module.
Setting Up with Automatic Number Assignment
The system automatically assigns two numbers to each new card for quick and easy
setup: a personal number and a transponder number. The personal number represents
the owner of the card. Using the transponder number, it is possible to erase a card from
the system, even when the card is not available (for example, if it is stolen or misplaced).
The transponder number is the current number of the card, which sequentially increases
along with the total number of cards registered in the system.
The system automatically assumes that each user card will be assigned to a dierent
user. Therefore, in this simplified system operation, the system automatically assigns
personal number 1 and transponder number 1 to the first blue user card to be registered.
The system then assigns personal number 2 and transponder number 2 to the second
blue user card, etc.
The red admin card has a special status in the system. This card is used to carry out special
administrative and configuration tasks. The admin card automatically receives personal
number 0 and transponder number 0 from the system.
Automatic assignment of personal numbers and transponder numbers when registering
the transponder cards using the KeypadRFID:
Card Personal number Transponder number Serial card number
Admin card 0 0 Printed on card
First user card 1 1 Printed on card
Second user card 2 2 Printed on card
Third user card 3 3 Printed on card
Fourth user card 4 4 Printed on card
... ... ... ...
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Advanced Scenario
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Registering User Cards with Custom Personal Numbers
As part of the advanced access control, you can also register user cards with custom
personal numbers. If individual users require more than one user card or access PIN,
multiple user cards and access PINs can be assigned to the same personal number.
Registering User Cards with Custom Transponder Numbers
Normally, it is not necessary to change the transponder number assigned by the system
because this number simply represents the current number of the card. However, if you
would like to user longer custom transponder numbers (up to eight digits), these numbers
can be derived form the serial card numbers printed on the back of each card, at the
bottom. We recommend making a note of this number along with the user of the card.
This way you can use the serial card number to help identify each card.
T25 Product Pass
We recommend making a note of all numbers, regardless of whether they are custom
numbers or numbers that have been assigned automatically by the system. The T25
Product Pass (see
Chapter 3.2.2
) is ideally suited for this task. Make sure that you store
these records in a safe place.
16/128 T25 System Manual Part 2: Overview of Application Scenarios
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
1.2.2 Multiple Doorbells and Voice Mailboxes (Addressees)
In addition, the T25 system oers the possibility of entering a special contact number
on the KeypadRFID (similar to a telephone number) to ring at the remote station of one
specific user or user group (“addressee”) only. If a BellRFID module is installed, the visitor
can press the doorbell of the corresponding addressee. If the addressee does not respond
within a certain period of time, the visitor can leave a message on the voice mailbox (just
like on a mobile phone).
In the example with the Smith family (see
Section 1.1.2
), a visitor can select to ring the door-
bell for the entire family or specifically for the daughter, Anna, who lives on the third floor.
Setting Up Additional Doorbells/Mailboxes at the KeypadRFID Module
Contact numbers are important if you wish to set up additional doorbells and voice mailboxes
in the system. When you set up the user cards, you can also create up to 16 dierent contact
numbers in the system (
Section 2.2.3, «Adding User Cards at the KeypadRFID Module»
). You
can set up several cards to employ the same contact number, which means that they are
assigned to the same addressee.
In addition to the Family’s standard doorbell and voice mailbox, which do not have an
extra contact number, Mr. Smith has set up a separate doorbell and voice mailbox for his
daughter, Anna (by assigning contact number1 to Anna’s user card). This way, when visitors
ring the doorbell with contact number1, only the video phone in Anna’s room is ringing.
Assigning Additional Doorbells/Mailboxes at the BellRFID Module
When setting up the BellRFID module and also at a later time, you can assign user cards to
the individual bell buttons (see
Section 2.3.5, «Adding User Cards at the BellRFID Module»
).
Similar to above, you can also assign several user cards to each bell button.
Addressee Function Smith Family
Anna Smith
Smith
Family
or or
Smith Family
Anna Smith ,
Anna Smith
,
Anna Smith
,
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Advanced Scenario
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
Anna
People
Addressees
Smith Family
1 2 3
Anna
Suzanne SmithJohn Smith
1 2 3
Authentication
(for access and
voice mailbox)
?
Anna Smith
Anna Smith
Smith Family
Smith Family
18/128 T25 System Manual Part 2: Overview of Application Scenarios
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
1.2.3 Multiple Door Stations
You can also use multiple networked door stations to secure the main and side entrances
of a house. To do so, select one of the door cameras as the master T25. This camera will
be in charge of the Auto Configuration for all door stations and remote stations.
For initial setup, carry out the Auto Configuration for the selected T25 device (and for this
device only) once you have set up the network and ensured that all system components
are supplied with power (see
Section 2.1, «Step1: Perform the Auto Configuration»
).
Next, you must set up each access module (by entering a Super PIN and adding cards; see
Section 2.2, «Step2: Set Up the KeypadRFID Access Module»
or
Section 2.3, «Step2: Set
Up the BellRFID Access Module»
, respectively). The numbers for each door station (Super
PIN, personal number, transponder number and contact number) should be identical to
the numbers for the master T25 device. We recommend using the same admin card to
set up all of the door stations of the building.
Note
In order to erase cards that have been set up on multiple KeypadRFID or BellRFID modules
from the system (for example, if it is lost or stolen or if the user has moved away), the
card must be erased at every one of these access modules.
Outdoors Indoors
Master door
station (*201)
VoIP video phone
(*102)
VoIP video phone
(*101)
DSL router
(DHCP server)
Door station
(*202)
PoE switch
VoIP video phone
(*103)
KeypadRFID
access module
BellRFID access
module with bell
button set F2
19/128
Advanced Scenario
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
T25 complete set
in triple frame
T25 with KeypadRFID
in double frame
20/128 T25 System Manual Part 2: Overview of Application Scenarios
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
1.3 Expanding the System with a Computer and MxEasy
1.3.1 Computer as T25 Remote Station
In addition to using a Grandstream GXV3140 IP video phone, you can also use any standard
computer connected to the network (in conjunction with the MOBOTIX video software
MxEasy) as a T25 remote station. You can use MxEasy* to manage and operate up to 16
MOBOTIX cameras and/or door stations.
The program can run in the background of a computer screen or touchpad with a stan-
dard operating system and pop up automatically when someone rings the doorbell.
Using the computer’s microphone and speakers as a two-way communication intercom
with lip-synchronous audio (full duplex), you can speak to visitors and by clicking on the
corresponding buttons in the software, you can open the door or switch on the light.
MxEasy also makes it easy to listen to voice mailbox messages or search through all of
your camera recordings.
The current version of MxEasy (for Windows and Mac operating systems) can be downloaded
directly from the MOBOTIX website (www.mobotix.com under Support > Software
Downloads> MxEasy).
Before you launch MxEasy for the first time, set up the system for operation without a
computer as described in
Chapter 2
.
* version 1.5 or higher
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