Modern Flames LFV100015-SH Installation and maintenance instructions

Landscape Fullview Series
LFV100015-SH • LFV150015-SH• LFV200015-SH
LFV250015-SH • LFV300015-SH
INSTALLATION/SERVICE INSTRUCTIONS
CE RATED FOR 220-240V 50HZ INSTALLATIONS

2
LANDSCAPE FULLVIEW SERIES
LFV100015-SH • LFV150015-SH• LFV200015-SH
LFV250015-SH • LFV300015-SH
SAFETY INFORMATION AND OPERATIONS MANUAL
Read these instructions completely before beginning installation. Failure to follow them
could cause a heater malfunction resulting in serious injury and/or property damage.
WARNING: All electric heaters have hot and arcing or sparking parts inside. Do not use it
in areas where gasoline, paint or flammable liquids are or are stored.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
USER INSTRUCTIONS

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USER INSTRUCTIONS
TABLE OF CONTENTS
Important Instructions.................................. 2
Power Data ................................................. 3
Product Guide ............................................. 4
Box Contents............................................... 4
Locating Fireplace ....................................... 5
Installation ................................................... 6
WARNING: Improper installation, adjust-
ment, alteration, service or maintenance
can cause injury or property damage. Re-
fer to this manual. For assistance or ad-
ditional information, consult a qualified
installer.
CAUTION: Do not expose the heater to
the elements (such as rain, etc).
Do not place clothing or other flammable
material on or near firebox. Never place
any objects on the fireplace.
Carefully supervise young children when
they are in the room with fireplace.
Fireplace becomes very hot when run-
ning. Keep children and adults away
from hot surfaces to avoid burns or
clothing ignition. Fireplace will remain
hot for a time after shutdown. Allow sur-
faces to cool before touching.
Operation ................................................... 9
Service Parts.............................................. 10
Frequently Asked Questions ...................... 11
Troubleshooting ......................................... 11
Cleaning and Maintenance Instructions ..... 13
Wiring Diagram .......................................... 13
IMPORTANT INSTRUCTIONS
CAUTION: In order to avoid over-
heating, do not cover the heater.
1. Read all instructions before installing or
using this heater.
2. This heater is hot when in use. To avoid
burns, do not let bare skin touch hot surfaces.
Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, and curtains
at least 3 feet (0.9m) from the front of the
heater and keep them away from the sides
and rear.
3. Extreme caution is necessary when any
heater is used by or near children or disabled
people and whenever the heater is left
operating and unattended.
4. Do not operate any heater after it
malfunctions, has been dropped, or damaged
in any manner. Disconnect power at service
panel and have heater inspected by an
authorized technician or a reputable
electrician before using.
5. Do not use outdoors.
6. To disconnect heater, turn controls to off
and turn off power to heater circuit at main
disconnect panel.
7. Do not insert or allow foreign objects to
enter any ventilation or exhaust opening as
this may cause an electric shock or fire, or
damage the heater.
8. To prevent a possible fire, do not block air
intakes or exhaust in any manner.
9. A heater has hot and arcing or sparking
parts inside. Do not use it in areas where
gasoline, paint or flammable vapors or liquids
are used or stored.
10.Use this heater only as described in this
manual. Any other use not recommended by
the manufacturer may cause fire, electric
shock or injury to persons.
11. This heater is not intended for use in
bathrooms, laundry areas and similar indoor
locations. Never locate heater where it may
fall into a bathtub or other water container.
12.SAVE THESE INSTRUCTIONS
When using electrical heaters, basic precau-
tions should always be followed to reduce the
risk of fire, electric shock and injury to
persons, including the following:

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POWER DATA
LFV100015-SH LFV150015-SH LFV200015-SH LFV250015-SH LFV300015-SH
Volts/HZ
Amps
AC 220-
240V/50HZ
15 Amps
AC 220-
240V/50HZ
15 Amps
AC 220-
240V/50HZ
15 Amps
AC 220-
240V/50HZ
15 Amps
AC 220-
240V/50HZ
15 Amps
Heater
AC 220-
240V/50HZ
.75kW/1.5kW
AC 220-
240V/50HZ
.75kW/1.5kW
AC 220-
240V/50HZ
.75kW/1.5kW
AC 220-
240V/50HZ
.75kW/1.5kW
AC 220-
240V/50HZ
.75kW/1.5kW
Lamps LED 12V LED 12V LED 12V LED 12V LED 12V
Rotor
motor
AC 220-
240V/50HZ 4W
CCW 15/18 r/min
AC 220-
240V/50HZ 4W
CCW 15/18 r/min
AC 220-
240V/50HZ 4W
CCW 15/18 r/min
AC 220-
240V/50HZ 4W
CCW 15/18 r/min
AC 220-
240V/50HZ 4W
CCW 15/18 r/min
Shipping
Size
1473mm x
661mm x 356mm
1981mm x
661mm x 356mm
2489mm x
661mm x 356mm
2997mm x
661mm x 356mm
3505mm x
661mm x 356mm
USER INSTRUCTIONS INSTALLATION
PRODUCT GUIDE
Width varies (see chart below)
292mm
(all models)
572mm
(all models)
Model Viewing Area Firebox Dimensions Framing Dimensions
LFV100015-SH 1016mm W x
381mm H 1391mm W x 572mm H x 292mm D 1416mm W x 585mm H x 305mm D
LFV150015-SH 1524mm W x
381mm H 1899mm W x 572mm H x 292mm D 1924mm W x 585mm H x 305mm D
LFV200015-SH 2032mm W x
381mm H 2407mm W x 572mm H x 292mm D 2432mm W x 585mm H x 305mm D
LFV250015-SH 2540mm W x
381mm H 2915mm W x 572mm H x 292mm D 2940mm W x 585mm H x 305mm D
LFV300015-SH 3048mm W x
381mm H 3423mm W x 572mm H x 292mm D 3448mm W x 585mm H x 305mm D
L Metal Nailing Flanges
Glass Pull Tabs
1/2 inch
Drywall
Stop x4
1/2 inch
Drywall
Stop x4
Electric Access
Plate (see page 7)

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BOX CONTENTS
INSTALLATION
1 Fire Unit
1 Remote
LOCATING FIREPLACE
CAUTION: Do not locate in a moist room such as a bathroom or laundry room.
CAUTION: Wear gloves and safety glasses for protection during installation and mainte-
nance.
3 L Metal
Nailing
Flanges
(with screws)
INSTALLATION
WARNING - RISK OF FIRE!
To prevent a possible fire, do not block
air intake or exhaust in any manner. Do
not use on soft surfaces where openings
may become blocked.
WARNING - RISK OF FIRE!
Do not blow or place insulation against
the firebox.
Installing fireplace
Select a suitable location that is not suscep-
tible to moisture and is a safe distance from
drapes, furniture and high traffic areas. A
qualified electrician should add a flexible 10
amp 220-240 volt circuit per local building
codes. Note: Follow all national and local
electrical codes.
WARNING: If the information in these in-
structions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
To reduce the risk of fire do not store or
use gasoline or other flammable vapors
in the vicinity of this or any other heater.
4 L Metal
Deco Trim
CAUTION: Keep combustible materials,
such as furniture, pillows, bedding,
papers, clothes and curtains at least 3
feet (0.9m) from the front of the heater
and keep them away from the sides and
rear.

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INSTALLATION INSTALLATION
1. Prepare the framed opening according to
the chart above. Provide a flexible 10 amp
220-240 volt circuit for hard wire installation.
2. Install L Metal Nailing Flanges.
3. Connect hard wire to the terminal block
according to the diagram below. Choose
any connector type according to local
building code.
Terminal block
Model H W D
LFV100015-SH 585mm 1416mm 305mm
LFV150015-SH 585mm 1924mm 305mm
LFV200015-SH 585mm 2432mm 305mm
LFV250015-SH 585mm 2940mm 305mm
LFV300015-SH 585mm 3448mm 305mm
W
H D
To be performed by a qualified
electrician according to local building
codes.

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INSTALLATION
4. Install the fire unit in the framed opening
with a minimum 1 ¼ drywall screws to
secure the unit.
5. Mask the exposed fire unit during the
drywall process. Install drywall to the drywall
stops on the perimeter of the fire insert. For
more information on the drywall stops see
the Product Guide on page 4. Decorate as
desired.
6. After installation, user may elect to use the
L Metal Deco Trim. To install, use a small
amount of construction adhesive and secure
to the drywall face.

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OPERATION MAINTENANCE
Finger pull tabs
1. Remove the inner glass panel by first
removing the 2 screws in the finger pull tabs
(finger pull tabs are located on the top of the
glass panel.) Tilt the glass face down about
45 degrees and remove the glass. Store the
glass panel upright (not on it’s face) in a
safe place.
CAUTION: There are locator pins on the
bottom of the glass panel. Tilt glass from top
and lift gently to avoid damaging the pins and
unit face.
Installing a fire feature (Canyon Juniper Log set, Crystal Glass Coal set)
Installing remote touch control
2. Follow the instructions included with the fire
feature.
1. Locate and remove the access door on the
rear right side of the fire unit.
2. Locate the remote touch control directly
inside the access panel. Pull the touch
control through the access panel and
replace the access door. Locate the touch
control anywhere within cable length.
3. Remove glass face (attached with magnets)
from touch assembly. Cut out drywall to
match orange bracket. Turn the 2 screws
visible in the face to secure the bracket to
the wall. Replace the glass face.
Touch control glass face

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MAINTENANCE
OPERATION
The unit is hardwired and has no main switch. (Caution: If servicing this unit, turn off power at the
main circuit breaker.) An optional tethered wall control switch is included, refer to installation
instructions to relocate the tethered wall control switch to a wall location.
When all indicator lights are off, touching any
button will only show the status. Once the
indicator lights are on you can begin
operation. Touch the power button to turn the
machine on. This will be indicated by 1 orange
LED light. The Heat button can be pressed
multiple times and will turn on low, high and
off in that order. The Backlight button turns on
high, medium, low and off in that order.
Power Heat Backlight
When the switch turns on, this orange pilot
lamp is always on. It shows the fire is
energized.
The status light above shows that the power is
on and the heater is on low
The status light above shows that the power is
on and the heater is on high
The included remote functions in the
same manner as the buttons on the
tethered wall control switch

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MAINTENANCE
LANDSCAPE SERVICE PARTS
ITEM PHOTO COMMENTS
MFPCB1 PRINTED CIRCUIT BOARD CONTROLS LOW
VOLTAGE AND HIGH VOLTAGE FUNCTIONS
MFTC1 LCD TOUCH CONTROL
MFRR1 REMOTE CONTROL IR RECEIVER
MF12VT1 TRANSFORMER
MFHF24015-RH HEATER FAN 220-240V 1.5kW RIGHT HAND
MFHF24015-LH HEATER FAN 220-240V 1.5kW LEFT HAND
MFPHF240AL HEATER 220-240V .75kW
MFSM240 SPINDLE MOTOR 220-240V 50-60 HZ
MFPLS40 LED LED LIGHT STRING LS 40
MFPLS60 LED LED LIGHT STRING LS 60
MFPLS80 LED LED LIGHT STRING LS 80
MFPLS100 LED LED LIGHT STRING LS 100
MFPLS120 LED LED LIGHT STRING LS 120
MFR1 REMOTE CONTROL
MFLSGF40 INNER GLASS FACE
MFLSGF60 INNER GLASS FACE
MFLSGF80 INNER GLASS FACE
MFLSGF100 INNER GLASS FACE
MFLSGF120 INNER GLASS FACE

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MAINTENANCE MAINTENANCE
FREQUENTLY ASKED QUESTIONS
TROUBLESHOOTING
Q. How do you program the remote control?
A. The remote comes pre-programmed. No programming is necessary.
Q. What distance can the remote be used from the fireplace?
A. Optimal distance for the remote control is within 10 yards.
Q. Can you turn on the fireplace via the touch screen and off via the remote (or vise versa)?
A. Yes.
Q. Low long will the LED lights last?
A. LED Lamps have a life span of up to 20 years.
Q. Can the sensitivity of the touch screen be adjusted?
A. Yes, but only by the factory. Not just any technician will be able to adjust the touch screen sensi-
tivity.
Q. Can the fireplace be installed outside?
A. No. Please review the entire safety chapter before installing this fireplace.
Q. Does the fireplace need to be on a dedicated 10 amp circuit?
A. Yes.
Q. What thickness of sheetrock should be used for the recessed installation?
A. 12mm or 16mm.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the fireplace that requires batteries?
A. No, only the actual remote requires batteries. The rest of the fireplace runs entirely off of the
main power supply.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Flame is not visible when
unit is turned on
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
B. Motherboard is defective B. Replace motherboard
Fireplace lights up but
there is no flame image
A. Wiring for motor is loose
A. Disconnect unit from power
source and inspect for loose
connections from motor
B. Motor is defective B. Replace motor
Fireplace is squeaking
when flame image is on
A. Fireplace spindle/ rod is
contacting to metal
A. Apply lithium grease or any
standard grease to contacts with rod
and metal
B. Motor is defective B. Replace motor

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MAINTENANCE MAINTENANCE
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Nothing comes on (touch
screen, etc.)
A. Breaker tripped or circuit has no
power
A. Reset breaker, test circuit for
power
B. Internal component is frozen
and needs to be reset
B. Turn power off at the main
breaker for 20 seconds. Turn power
back on.
C. Defective component
C. Qualified service technician
needs to replace motherboard,
transformer or LCD touch control
Touch Screen Comes on
- then nothing
A. Fireplace is not plum to the wall
(there is space between the touch
screen and fascia)
A. Reposition the fireplace in the
installation so the glass fascia rests
firmly to the fireplace touch controls.
Check that fascia is seated correctly
on pins
B. Fireplace was installed with the
power in "on" position
B. Turn the main breaker to the "off"
position for 30 seconds. Next flip the
breaker back into the "on" position
for 20 seconds for complete reboot
of touch control.
C. Not operating touch control
properly with finger
C. Press flat part of finger firmly on
the touch screen and apply
moderate pressure
D. Loose connection on
motherboard
D. Check functions with remote
control. if functional, check
connections on motherboard
E. Motherboard is defective E. Replace Motherboard
Fireplace turns off and
will not turn back on
A. Fireplace has overheated and
safety disc has snapped or circuit
breaker has tripped
A. Turn the main breaker to the “off”
position for 30 seconds. Next flip the
breaker back into the “on” position.
Can operate fireplace
functions with touch
controls but not remote
control
A. Low Batteries A. Replace batteries in remote
control with 2 AA batteries
B. Not aiming control correctly
B. Aim remote control to the upper
right of the viewing area where
sensor is located
C. Remote control defective C. Replace remote control
D. Remote Sensor is defective D. Replace remote sensor inside
fireplace

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CLEANING AND MAINTENANCE INSTRUCTIONS
There is very little maintenance involved with your electric fireplace. Please follow the few points be-
low:
 On a semi-annual basis unplug the machine from it’s power source and wait for the heating ele-
ment to cool, remove the glass face of the fireplace and dust the fire unit with a dry cloth. Be
careful not to brush any wires that may be exposed as you do this.
 To clean the glass face of the fireplace simply use your desired glass cleaner with paper towels.
 To clean the air inlets/outlets, wipe with a soft cloth or the nozzle of a vacuum cleaner
 Dust can easily build up around the heater area under the appliance. Take particular care to
clean this area on a regular basis to prevent buildup.
WIRING DIAGRAM
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
Heater does not provide
heat when on B. Thermal snap disc has been
tripped
B. Turn the main breaker to the “off”
position for 30 seconds. Next flip the
breaker back into the “on” position.
C. Heater core is defective C. Replace Heater Core
MAINTENANCE

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MAINTENANCE MAINTENANCE
NOTES

15
NOTES
MAINTENANCE

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www.modernflames.com
Please dispose of properly.
Ver. 4