Modern Flames LPM-9616/INT Operating instructions

SERIAL NUMBER:________________________________________
Landscape Pro Multi Series
LPM-4416/INT • LPM-5616/INT • LPM-6816/INT
LPM-8016/INT • LPM-9616/INT
WORLD INSTALLATION/OWNERS MANUAL
CE RATED FOR 220-240VAC 50/60HZ INSTALLATIONS

2
USER INSTRUCTIONS
LANDSCAPE PRO MULTI SERIES
LPM-4416/INT • LPM-5616/INT • LPM-6816/INT • LPM-8016/INT • LPM-9616/INT
SAFETY INFORMATION AND OPERATIONS MANUAL
Read these instructions completely before beginning installation. Failure to follow them could
cause a heater malfunction resulting in serious injury and/or property damage.
WARNING: All electric heaters have hot and arcing or sparking parts inside. Do not use it in
areas where gasoline, paint or flammable liquids are or are stored.
This fireplace meets the construction and safety standards of H.U.D. for application in
manufactured homes when installed according to these instructions.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

3
USER INSTRUCTIONS
TABLE OF CONTENTS
When using electrical heaters, basic
precautions should always be followed to
reduce the risk of fire, electric shock and injury
to persons, including the following:
1. Read all instructions before installing or
using this heater.
2. This heater is hot when in use. To avoid
burns, do not let bare skin touch hot
surfaces. Keep combustible materials,
such as furniture, pillows, bedding, papers,
clothes, and curtains at least 3 feet (0.9m)
from the front of the heater and keep them
away from the sides and rear.
3. Extreme caution is necessary when any
heater is used by or near children or
disabled people and whenever the heater is
left operating and unattended.
4. Do not operate any heater after it
malfunctions, has been dropped, or
damaged in any manner. Disconnect power
at service panel and have heater inspected
by an authorized technician or a reputable
electrician before using.
5. Do not use outdoors.
6. To disconnect heater, turn controls to off
and turn offpower to heater circuit at main
disconnect panel.
7. Do not insert or allow foreign objects to
enter any ventilation or exhaust opening as
this may cause an electric shock or fire, or
damage the heater.
8. To prevent a possible fire, do not block air
intakes or exhaust in any manner.
9. A heater has hot and arcing or sparking
parts inside. Do not use it in areas where
gasoline, paint or flammable vapors or
liquids are used or stored.
10.Use this heater only as described in this
manual. Any other use not recommended
by the manufacturer may cause fire, electric
shock or injury to persons.
11. SAVE THESE INSTRUCTIONS
WARNING: Improper installation,
adjustment, alteration, service or
maintenance can cause injury or property
damage. Refer to this manual. For
assistance or additional information,
consult a qualified installer.
CAUTION: Do not expose the heater to the
elements (such as rain, etc).
Do not place clothing or other flammable
material on or near firebox. Never place
any objects on the fireplace.
Carefully supervise young children when
they are in the room with fireplace.
Fireplace becomes very hot when running.
Keep children and adults away from
hot surfaces to avoid burns or clothing
ignition. Fireplace will remain hot for a
time after shutdown. Allow surfaces to
cool before touching.
CAUTION: In order to avoid
overheating, do not cover the
heater.
IMPORTANT INSTRUCTIONS
Important Instructions 3
Power Data 4
Product Guide 4
Box Contents 5
Installation 6
Operation 12
Service Parts 13
Troubleshooting 15
Frequently Asked Questions 16
Cleaning and Maintenance Instructions 17
Wiring Diagram 17

4
USER INSTRUCTIONS
POWER DATA
PRODUCT GUIDE
LPM-4416/INT LPM-5616/INT LPM-6816/INT LPM-8016/INT LPM-9616/INT
Volts/HZ
Amps
AC 220-240V
50/60Hz 9 Amps
AC 220-240V
50/60Hz 9 Amps
AC 220-240V
50/60Hz 9 Amps
AC 220-240V
50/60Hz 9 Amps
AC 220-240V
50/60Hz 9 Amps
Heater AC 220-240V
2000W
AC 220-240V
2000W
AC 220-240V
2000W
AC 220-240V
2000W
AC 220-240V
2000W
Lamps LED DC 12V LED DC 12V LED DC 12V LED DC 12V LED DC 12V
Rotor Motor
AC220-240V
50/60Hz 4.5W
15/18RPM CCW
AC220-240V
50/60Hz 4.5W
15/18RPM CCW
AC220-240V
50/60Hz 4.5W
15/18RPM CCW
AC220-240V
50/60Hz 4.5W
15/18RPM CCW
AC220-240V
50/60Hz 4.5W
15/18RPM CCW
Shipping
Size
1190mm x
690mm x
390mm
1490mm x
690mm x
390mm
1790mm x
690mm x
390mm
2090mm x
690mm x
390mm
2497mm x
690mm x
390mm
Model Viewing Area Firebox Dimensions Framing Dimensions
LPM-4416/INT 1077mm W x
390mm H
1124mm W x 632mm H x
292mm D
1134mm W x 641mm H x
305mm D
LPM-5616/INT 1377mm W x
390mm H
1424mm W x 632mm H x
292mm D
1434mm W x 641mm H x
305mm D
LPM-6816/INT 1677mm W x
390mm H
1724mm W x 632mm H x
292mm D
1734mm W x 641mm H x
305mm D
LPM-8016/INT 1977mm W x
390mm H
2024mm W x 632mm H x
292mm D
2034mm W x 641mm H x
305mm D
LPM-9616/INT 2388mm W x
390mm H
2438mm W x 632mm H x
292mm D
2448mm W x 641mm H x
305mm D
632mm
(all models)
Width varies (see chart below) 292mm
(all models)
Drywall stops Drywall stops

5
INSTALLATION
BOX CONTENTS
1 Fire Unit 1 Remote
L-Metal Mounting
Brackets
2 Side Glass Pieces
2 Side Covers
1 Front Glass
Clear Acrylic Stones
Canyon Driftwood
Logs
2 Suction Cups
Smoke Acrylic
Crystals
1 Owner's Manual

6
INSTALLATION
INSTALLATION
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
WARNING - RISK OF FIRE!
To prevent a possible fire, do not block air
intake or exhaust in any manner. Do not
use on soft surfaces where openings may
become blocked.
WARNING - RISK OF FIRE!
Do not blow or place insulation against the
firebox.
To reduce the risk of fire do not store or
use gasoline or other flammable vapors in
the vicinity of this or any other heater.
CAUTION: Keep combustible materials,
such as furniture, pillows, bedding,
papers, clothes and curtains at least 3
feet (0.9m) from the front of the heater and
keep them away from the sides and rear.
CAUTION: Wear gloves and safety glasses
for protection during installation and
maintenance.
Installing fireplace
Select a suitable location that is not susceptible
to moisture and is a safe distance from drapes,
furniture and high traffic areas. A 13 amp
(EU) or 10 amp (AU/NZ) circuit is required. A
dedicated circuit is preferred but not essential
in all cases. A dedicated circuit will be required
if after installation, the circuit breaker trips
on a regular basis when heater is operating.
Additional appliances on the same circuit may
exceed the current rating of the circuit breaker.
Note: Follow all national and local electrical
codes.
This fireplace has a number of installation options. It can be installed fully recessed, half recessed, wall
mounted with a floating cabinet or with a simple slide-in cabinet. In addition, the fully recessed option can
be installed with all sides showing, 1 side showing, or flush.
To prepare for installation, connect the hard wire to the terminal block according to the diagram below.
Choose any connector type according to local building code.
To be performed by a qualified electrician
according to local building codes.
L - Line
- Ground
N - Neutral
L1 - Line 1
L2 - Line 2
(USA MODEL ONLY)
- Ground
N - Neutral
Early Models
Late Models

7
INSTALLATION
Model W H D
LPM-4416/INT 1134mm 641mm 305mm
LPM-5616/INT 1434mm 641mm 305mm
LPM-6816/INT 1734mm 641mm 305mm
LPM-8016/INT 2034mm 641mm 305mm
LPM-9616/INT 2448mm 641mm 305mm
1. Prepare the framed opening according to the
chart above. Provide a 13 amp (EU) or 10 amp
(AU/NZ) circuit for hard wire install at the top
right of the framed opening.
2. Install L Metal Nailing Flanges.
3. Install the fire unit in the framed opening with a
minimum 1 ¼ drywall screws to secure the unit.
4. Mask the exposed fire unit during the
drywall process. Install drywall to the drywall
stops on the perimeter of the fire box. For
more information on the drywall stops see the
Product Guide on page 4.
5. Decorate according to media installation guide
on page 10.
6. Install the side and front glass pieces according
to installation diagram on Page 11.
Framing Dimensions 3 Sided Installation (Bay)

8
INSTALLATION
Fully Recessed Installation (Left/Right Corner)
Fully Recessed Flush Installation (Single Sided)
1. Follow steps 1 & 2 from the 3 sided installation
instructions.
2. Remove the corresponding drywall stops
according to your installation (in the example,
the drywall stops on the left end would be
removed.)
3. Install the side glass then the corresponding
side cover according to your installation (the
side glass must be installed before the
metal side cover. See installation diagram on
Page 11.)
4. Install the fire unit in the framed opening with a
minimum 1 ¼ drywall screws to secure the unit.
5. Mask the exposed fire unit during the
drywall process. Install drywall to the drywall
stops on the perimeter of the fire box. For
more information on the drywall stops see the
Product Guide on page 4.
6. Decorate according to media installation guide
on page 10.
7. Install the remaining side glass and front glass
according to installation diagram on Page 11.
1. Follow steps 1 & 2 from the 3 sided installation
instructions.
2. Remove the drywall stops on both sides of the
fire unit.
3. Install the side glass then side covers on both
sides of the fire unit (the side glass must be
installed before the metal side cover. See
installation diagram on Page 11.)
4. Install the fire unit in the framed opening with a
minimum 1 ¼ drywall screws to secure the unit.
5. Mask the exposed fire unit during the
drywall process. Install drywall to the drywall
stops on the perimeter of the fire box. For
more information on the drywall stops see the
Product Guide on page 4.
6. Decorate according to media installation guide
on page 10.
7. Install the front glass according to installation
diagram on Page 11.

9
INSTALLATION
Partial Recess Installation
1. This installation is optimized for a 2x4 framed
wall. Prepare the framed opening according
to the height and width of the chart on page
7. Provide a 13 amp (EU) or 10 amp (AU/NZ)
circuit for hard wire install at the top right of the
framed opening.
2. Install L Metal Nailing Flanges to the top and
bottom of the fire unit.
3. Install the fire unit in the framed opening with a
minimum 1 ¼ drywall screws to secure the unit.
4. Firebox must be covered with material of
choice. Mask the exposed fire unit during
this process. Install drywall, tile or material
of your choice to the drywall stops on the
perimeter of the fire box. For more information
on the drywall stops see the Product Guide on
page 4.
5. Decorate according to media installation guide
on page 10.
6. Install the side and front glass pieces according
to installation diagram on Page 11.

10
INSTALLATION
Floating cabinet installation
Slide-in cabinet installation
Follow the directions included with the Floating
Cabinet Accessory Kit.
Follow the directions included with the Slide-in
Cabinet Accessory Kit.
Installing Media
1. Before installing the front glass, evenly spread
out the acrylic crystals along the ember bed.
2. Place the logs on top of the acrylic crystals.
3. The front glass can now be installed.
Special Order
Not available in EU/AU
Special Order
Not available in EU/AU

11
INSTALLATION
Installing Side Glass
Installing Front Glass
1. The unit has 2 channels on the top and bottom
to hold the side glass.
2. Insert the glass at an angle in to the top
channel.
3. Swing the bottom edge of the side glass in to
the unit. See Figure 1.1.
4. Slide the glass down in to the bottom channel.
5. Push the glass back as far as it will go to make
installation of the front glass easier. See Figure
1.2.
1. The unit has 2 channels on the top and bottom
to hold the front glass.
2. Using the included suction cups, insert the
glass at an angle in to the top channel.
3. Swing the bottom edge of the front glass in to
the unit. See Figure 2.1.
4. Slide the glass down in to the bottom channel.
See Figure 2.2
Figure 1.1
Figure 1.2
Figure 2.1
Figure 2.2

12
OPERATION
OPERATION
This will cycle the machine on and off. Upon cycling power on,
the machine will return to the settings it had when it was cycled
off.
If the fireplace is on, this button will act as a reset and bring all
colors back to the default Modern Flames' signature color.
This will cycle the heater between high, low and off.
All zones of the fireplace will cycle through various demo
modes - 7 & 3 color gradient/fade, 7 & 3 color jump, red/green/
blue gradient.
Pressing the sync button will change all the colors of the
fireplace (Flame, Ember Bed and Downlight) to match the
current color of the flame setting.
This is a zone setting. Touching this button will allow you to
change the color and brightness of the flame by using the color
wheel and brightness slider.
This is a zone setting that controls the color and brightness of
the ember bed.
This is a zone setting that controls the color and brightness of
the downlight.
This will cycle the selected zone through the colors of the color
spectrum.
This will adjust the brightness of the selected zone.
The unit has a main power switch just in front of the glass on the top right hand side. A hand-held remote
is included.
Power indicator lights for wall switch as well
as upper right corner of the main unit
When the switch turns on, this orange pilot lamp
turns on. It shows the fire is energized.
The status light above shows that the power is on
and the heater is on low.
The status light above shows that the power is on
and the heater is on high.
Pairing remote/wall mounted touch control:
1. With the fireplace ON press and hold the Power button for about 3 seconds until you hear the buzzer
sound twice and the power indicators begin to flash.
2. Within 5 seconds on the hand held remote or wall touch control press the Power button repeatedly
until the buzzer sounds again and the indicators flash acknowledging that it has paired. You may also
hear another buzzer and the pair is now completed.
• Pairing must be done within 5 seconds or the fireplace will time out of pairing mode.
• To clear any paired remotes from the unit, locate then press and hold the reset button for 3 seconds.
You should hear a buzzer letting you know the codes have been cleared so you can now pair a new
remote or wall touch control. (The reset is located next to the manual controls and can be pressed
with a paper clip.)
Power
Reset
Heat
Fade
Sync
Flame
Ember
Bed
Downlight
Manual Controls
The unit has manual controls located next to the
power switch, just in front of the glass on the top
right side.
Power
Turns unit
on/off
Heat
Cycles
heat low/
high/off
Color
Changes
all
fireplace
colors
together
Reset
Resets
unit
Color
Wheel
Brightness
Slider

13
MAINTENANCE
SERVICE PARTS
ITEM PHOTO DESCRIPTION
MF-PRO-PCB
PRINTED CIRCUIT BOARD CONTROLS LOW
VOLTAGE AND HIGH VOLTAGE FUNCTIONS
AND TRANSFORMER
MF-PRO-WIFI
WIFI
WIFI BOARD
MF-PRO-HF-230 HEATER FAN 220-240V
MF-PRO-PTC PTC HEATER 220-240V 1000/2000 WATTS
MFSM230 SPINDLE MOTOR 220-240V 50/60 HZ
MF-PRO-RC PRO SERIES RF REMOTE CONTROL
MF-PRO-WTC
OPTIONAL
WALL MOUNTED TOUCH CONTROL
ASSEMBLY
MF-PRO-TB TERMINAL BLOCK 120/240 V
MF-PRO-MTC MANUAL TOUCH CONTROL BOARD
MFPS2 20 AMP POWER SWITCH

14
MAINTENANCE
SERVICE PARTS
ITEM PHOTO DESCRIPTION
MF-PRO-PIB POWER INDICATOR BOARD
MF-PRO-NTC THERMOSTAT SENSOR
MF-LPM-SG-C SIDE GLASS CLEAR
MF-LPM-SG-B SIDE GLASS BLACK
MF-LPM-F/LED-44
RGB FLAME LED BAR SET
MF-LPM-F/LED-56
MF-LPM-F/LED-68
MF-LPM-F/LED-80
MF-LPM-F/LED-96
MF-LPM-EB/DL-44
RGB EMBER BED/DOWNLIGHT LED STRIP
MF-LPM-EB/DL-56
MF-LPM-EB/DL-68
MF-LPM-EB/DL-80
MF-LPM-EB/DL-96
MF-LPM-SR-44
SPINDLE ROD FOR FLAME AND EMBER BED
MF-LPM-SR-56
MF-LPM-SR-68
MF-LPM-SR-80
MF-LPM-SR-96
MF-LPM-GF-44
FRONT GLASS
MF-LPM-GF-56
MF-LPM-GF-68
MF-LPM-GF-80
MF-LPM-GF-96
MF-LPM-PP-44
FLAME SCREEN
MF-LPM-PP-56
MF-LPM-PP-68
MF-LPM-PP-80
MF-LPM-PP-96

15
MAINTENANCE
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Nothing comes on (touch screen,
etc.)
A. Breaker tripped or circuit has
no power
A. Reset breaker, test circuit for
power
B. Internal component is frozen
and needs to be reset
B. Turn power offat the main
breaker for 60 seconds. Turn
power back on.
C. Loose connection C. Look for loose connection
D. Defective component D. Replace motherboard or touch
control
Touch Screen Comes on - then
nothing
A. Not operating touch control
properly with finger
A. Press flat part of finger firmly
on the touch screen and apply
moderate pressure
B. Loose connection on
motherboard
B. Check functions with remote
control. If functional, check
connections on motherboard
C. Motherboard is defective C. Replace Motherboard
Fireplace turns offand will not
turn back on
A. Fireplace has overheated and
safety disc has snapped or circuit
breaker has tripped
A. Turn the main breaker to the
“off” position for 60 seconds.
Next flip the breaker back into
the “on” position.
Can operate fireplace functions
with manual controls but not
remote control
A. Low Batteries A. Replace batteries in remote
control with - CR2025
B. Remote not paired properly
B. With the fireplace ON press
and hold the Power button for
about 3 seconds until you hear
the buzzer sound twice and the
power indicators begin to flash.
Within 5 seconds on the hand
held remote or wall touch
control press the Power button
repeatedly until the buzzer
sounds again and the indicators
flash acknowledging that it
has paired. You may also hear
another buzzer and the pair is
now completed.
C. Remote control defective C. Replace remote control
Heater does not provide heat
when on
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
B. Snap disc tripped B. Turn offfor 5 minutes to reset
C. Heater core is defective C. Replace Heater Core

16
MAINTENANCE
Problem Possible Cause Corrective Action
Flame is not visible when unit is
turned on
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
B. LEDs defective B. Replace LEDs
C. Motherboard is defective C. Replace motherboard
Fireplace lights up but there is
no flame image or flame image
frozen
A. Wiring for motor is loose
A. Disconnect unit from power
source and inspect for loose
connections from motor
B. Spindle rod came loose B. Reconnect spindle rod
C. Motor is defective C. Replace motor
Fireplace is squeaking when
flame image is on
A. Fireplace spindle/rod is
contacting to metal
A. Apply lithium grease or any
standard grease to contacts with
rod and metal
B. Motor is defective B. Replace motor
FREQUENTLY ASKED QUESTIONS
Q. How do you change the optional Wall Touch Control to Fahrenheit/Celsius?
A. Long press on the up and down arrows on the fire unit to toggle between Fahrenheit and Celsius.
Q. What distance can the remote be used from the fireplace?
A. Optimal distance for the remote control is within 6 meters.
Q. Can you turn on the fireplace via the manual control and offvia the remote (or vise versa)?
A. Yes.
Q. Can the fireplace be installed outside?
A. No. Please review the entire safety chapter before installing this fireplace.
Q. Does the fireplace need to be on a dedicated 15 amp circuit?
A. It is recommended that the fireplace be on a dedicated 13 amp (EU) or 10 amp (AU/NZ) circuit.
Q. What thickness of sheetrock should be used for the recessed installation?
A. 12mm or 16mm, 10mm is also acceptable. Thin sheetrock is recommended for tile façade.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the fireplace that requires batteries?
A. No, only the actual remote requires batteries. The rest of the fireplace runs entirely offof the main
power supply.
Q. How do I install the Optional Wall Control and Wi-Fi App?
A. Optional wall control & Wi-Fi app instructions available for download on Modern Flames’ website,
www.modernflames.com

17
MAINTENANCE
CLEANING AND MAINTENANCE INSTRUCTIONS
WIRING DIAGRAM
There is very little maintenance involved with your electric fireplace. Please follow the few points below:
• On a semi-annual basis unplug the machine from it’s power source, wait for the heating element to
cool and dust the fire unit with a dry cloth. Be careful not to brush any wires that may be exposed as
you do this.
• To clean the glass face of the fireplace simply use your desired glass cleaner with paper towels.
• To clean the air inlets/outlets, wipe with a soft cloth or the nozzle of a vacuum cleaner
• Dust can easily build up around the heater area inside the fire unit, on the left and right sides. Take
particular care to clean this area on a regular basis to prevent buildup.
• For long periods of inactivity, please unplug the fireplace and ensure the surrounding area remains
dry.
1
2
Downlight
Ember Bed light
Flame light
WIFI
Ember
Motor
Flame
Motor

18
MAINTENANCE
NOTES

19
MAINTENANCE
DO NOT RETURN TO STORE!
STOP
STOP
CALL US FIRST
For immediate help with installation, product information or
if your product arrives damaged, please call our toll free number at:
AUSTRALIA/NEW ZEALAND
07 5630 6837
(Monday - Friday, 9:00AM - 4:00PM, AEST)
Or email us at:
info@modernflames.com
EUROPE
[phone]
(Monday - Friday, 9:00AM - 4:00PM, CEST)
Or email us at:
europe@modernflames.com
NORTH AMERICA
1-877-246-9353
(Monday - Friday, 8:00AM - 5:00PM, AZ MST)
Or email us at:
customerservice@modernflames.com
OUR STAFF IS READY TO PROVIDE ASSISTANCE

20
©2019
www.modernflames.com
Please dispose of properly.
V1