Modern Flames Ambiance CLX Electric AL40CLX Operating instructions

Ambiance CLX Electric Series
AL40CLX • AL60CLX • AL80CLX • AL100CLX • AL144CLX
INSTALLATION/SERVICE
INSTRUCTIONS FOR USE IN UNITED STATES
AND CANADA

2
USER INSTRUCTIONS
Read these instructions completely before beginning installation. Failure to follow them
could cause a heater malfunction resulting in serious injury and/or property damage.
WARNING: All electric heaters have hot and arcing or sparking parts inside. Do not use it
in areas where gasoline, paint or flammable liquids are or are stored.
This fireplace meets the construction and safety standards of H.U.D. for application in
manufactured homes when installed according to these instructions.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

3
TABLE OF CONTENTS
Important Instructions.................................. 3
Power Data ................................................. 4
Product Dimensions .................................... 5
Box Contents............................................... 5
Unpacking and Testing................................ 6
Locating Fireplace ....................................... 6
Installation ....................................................7
When using electrical heaters, basic precau-
tions should always be followed to reduce the
risk of fire, electric shock and injury to
persons, including the following:
1. Read all instructions before installing or
using this heater.
2. This heater is hot when in use. To avoid
burns, do not let bare skin touch hot surfaces.
Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, and curtains
at least 3 feet (0.9m) from the front of the
heater and keep them away from the sides
and rear.
3. Extreme caution is necessary when any
heater is used by or near children or invalids
and whenever the heater is left operating and
unattended.
4. Do not operate any heater after it
malfunctions. Disconnect power at service
panel and have heater inspected by a
reputable electrician before using.
5. Do not use outdoors.
6. To disconnect heater, turn controls to off
and turn off power to heater circuit at main
disconnect panel.
7. Do not insert or allow foreign objects to
enter any ventilation or exhaust opening as
this may cause an electric shock or fire, or
damage the heater.
8. To prevent a possible fire, do not block air
intakes or exhaust in any manner.
9. A heater has hot and arcing or sparking
parts inside. Do not use it in areas where
gasoline, paint or flammable vapors or liquids
are used or stored.
10.Use this heater only as described in this
manual. Any other use not recommended by
the manufacturer may cause fire, electric
shock or injury to persons.
11. This heater includes a visual alarm to warn
that parts of the heater are getting excessively
hot. If the alarm illuminates, immediately turn
WARNING: Improper installation, adjust-
ment, alteration, service or maintenance
can cause injury or property damage. Re-
fer to this manual. For assistance or ad-
ditional information, consult a qualified
installer.
CAUTION: Do not expose the heater to
the elements (such as rain, etc).
Do not place clothing or other flammable
material on or near firebox. Never place
any objects on the fireplace.
Carefully supervise young children when
they are in the room with fireplace.
Fireplace becomes very hot when run-
ning. Keep children and adults away
from hot surfaces to avoid burns or
clothing ignition. Fireplace will remain
hot for a time after shutdown. Allow sur-
faces to cool before touching.
Do not install fireplace directly on carpet
or similar surface which may restrict air
circulation beneath unit.
Operation ................................................... 10
Service Parts.............................................. 11
Frequently Asked Questions ...................... 12
Troubleshooting ......................................... 13
Cleaning and Maintenance Instructions ..... 14
Wiring Diagram .......................................... 15
IMPORTANT INSTRUCTIONS
CAUTION: In order to avoid over-
heating, do not cover the heater.
USER INSTRUCTIONS

4
USER INSTRUCTIONS USER INSTRUCTIONS
the heater off and inspect for any objects on
or adjacent to the heater that may have
blocked the airflow or otherwise caused high
temperatures to have occurred. DO NOT
OPERATE THE HEATER WITH THE ALARM
ILLUMINATING.
12.Do not operate any heater with a damaged
cord or plug or after the heater malfunctions,
has been dropped or damaged in any manner.
Return heater to authorized service facility for
examination, electrical or mechanical
adjustment, or repair.
13.This heater is not intended for use in
bathrooms, laundry areas and similar indoor
locations. Never locate heater where it may
fall into a bathtub or other water container.
14.Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or the
like. Arrange cord away from traffic area and
where it will not be tripped over.
15.Avoid the use of an extension cord
because the extension cord may overheat and
cause a risk of fire. However, if you have to
use an extension cord, the cord shall be No.
12 AWG minimum size and rated not less
than 1875 watts.
16.SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS
POWER DATA
AL-100 CLX AL-60CLX AL-40 CLXAL-80 CLXAL-144 CLX
Volts/HZ
Amps
AC 120V/60Hz
15 Amps
AC 120V/60Hz
15 Amps
AC 120V/60Hz
15 Amps
AC 120V/60Hz
15 Amps
AC 120V/60Hz
15 Amps
Heater AC 120V/60Hz
1500W
AC 120V/60Hz
1500W
AC 120V/60Hz
1500W
AC 120V/60Hz
1500W
AC 120V/60Hz
1500W
Lamps LED LED LEDLEDLED
Rotor motor
AC 120V/60Hz
4W CCW 15/18
r/min
AC 120V/60Hz
4W CCW 15/18
r/min
AC 120V/60Hz
4W CCW 15/18
r/min
AC 120V/60Hz
4W CCW 15/18
r/min
AC 120V/60Hz
4W CCW 15/18
r/min
Shipping Size 102.5x9x31.5 in 62.5x9x31.5 in 42.5x9x31.5 in82.5x9x31.5 in146.5x9x31.5 in
Shipping
Weight 194 lbs 99 lbs 66 lbs150 lbs279 lbs

5
BOX CONTENTS
1 Fire Unit
1 Glass Face
3 L-metal Brackets
4 Wall Anchors
4 Small Washer Head
Screws
4 Large Washer Head
Screws
1 Remote
1 Mounting Bracket
USER INSTRUCTIONS
PRODUCT DIMENSIONS
Model Viewing Area Face Dimensions Firebox Dimensions
AL40CLX 22” W x 10” H 40” W x 25 1/2” H 24 1/4” W x 19 1/4” H x 5 1/2” D
AL60CLX 42” W x 10” H 60” W x 25 1/2” H 44 1/4” W x 19 1/4” H x 5 1/2” D
AL80CLX 62” W x 10” H 80” W x 25 1/2” H 64 1/4” W x 19 1/4” H x 5 1/2” D
AL100CLX 82” W x 10” H 100” W x 25 1/2” H 84 1/4” W x 19 1/4” H x 5 1/2” D
AL144CLX 126” W x 10” H 144” W x 25 1/2” H 128 1/4” W x 19 1/4” H x 5 1/2” D
Width varies (see chart below)
25 1/2”
(all models)
5 1/2”
(all models)

6
USER INSTRUCTIONS INSTALLATION
UNPACKING AND TESTING
This heater is for use on 120 volts. The cord
has a plug as shown at A. An adapter as
shown at C is available for connecting three-
blade grounding-type plugs to two-slot recep-
tacles. The green grounding lug extending
from the adapter must be connected to a per-
manent ground such as a properly grounded
outlet box. The adapter should not be used if
a three-slot grounded receptacle is available.
CAUTION: The unit's power supply cord
must be connected to a properly
grounded and protected 120-volt outlet.
Always use ground fault protection
where required by the electrical code.
Never use an extension cord with this
product.
WARNING: Do not operate the unit if it is
damaged or has malfunctioned. If you
suspect the unit is damaged, return the
unit to an authorized service facility for
examination, electrical or mechanical ad-
justment or repair.
LOCATING FIREPLACE
CAUTION: Do not locate in a moist room
such as a bathroom or laundry room.
CAUTION: Wear gloves and safety
glasses for protection during installation
and maintenance.
This electric fireplace can be installed framed
in to a wall. Install at least 1 foot from the floor
and 3 feet from any combustibles such as car-
pet and drapes.
Recessed

7
INSTALLATION
WARNING - RISK OF FIRE!
The power cord must not be pinched or
against a sharp edge. Secure cord to
avoid tripping or snagging to reduce the
risk of fire, electric shock or personal in-
jury.
Do not run cord under carpeting. Do not
cover cord with throw rugs, runners or
the like. Arrange cord away from traffic
areas and where it will not be tripped
over.
WARNING - RISK OF FIRE!
To prevent a possible fire, do not block
air intake or exhaust in any manner. Do
not use on soft surfaces where openings
may become blocked.
WARNING - RISK OF FIRE!
Do not blow or place insulation against
the firebox.
To reduce the risk of fire do not store or
use gasoline or other flammable vapors
in the vicinity of this or any other heater.
Installing fireplace
Select a suitable location that is not suscep-
tible to moisture and is a safe distance from
drapes, furniture and high traffic areas. A
qualified electrician should add an electrical
outlet per local building codes. See shaded
area on recessed installation diagram for
proper outlet placement. Fireplace must be
installed to a plumb vertical wall for cor-
rect operation of touch controls.
Note: Follow all national and local electrical
codes. This fireplace can be framed in to the
wall.
WARNING: If the information in these in-
structions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
INSTALLATION

8
INSTALLATION INSTALLATION
Recessed Installation:
1. Prepare frame opening according to chart.
Frame opening is slightly larger than the fire
unit. For best concealment, a qualified
electrician should add an electrical outlet per
local building codes anywhere in the shaded
area. Install 110v outlet on the finished surface
above or to the right of the recessed opening.
Fascia will cover the plug and outlet.
3. Secure fire unit to the finished framed opening
with the provided large washer head screws.
Make certain that at least 4 of the screws are
driven in to a solid backing.
AL40CLX 25” W x 19 3/4” H x 4” D
AL60CLX 45” W x 19 3/4” H x 4” D
AL80CLX 65” W x 19 3/4” H x 4” D
AL100CLX 85” W x 19 3/4” H x 4” D
AL144CLX 129” W x 19 3/4” H x 4” D
2. Attach L-metal brackets to the fire unit with he
provided small washer head screws.
Fireplace will stand proud of the finished wall
opening by 1-1/8 inches, this area must not be
blocked by any additional trim, tile, etc. as this
will block proper air flow. This is a semi-
permanent installation. Remove screws to
relocate.
4. Hang the face on the fire unit. Make certain
that the hooks from the on the backside of the
glass face are secured on all 4 studs on the fire
unit.
Power cord
Power
cord
Power
cord

9
Wall-hung Installation:
1. Hang the mounting bracket with the
included large washer head screws and wall
anchors. Wall anchors should be used at the
highest outside corners. Be certain that at
least two screws are driven in to solid
backing. Use the chart to see proper distance
between the screws used to hold the
mounting bracket.
2. Attach the L metal bracket to the bottom of
the fire unit with the small washer head
screws.
3. Hang the fire unit on the mounting bracket
by slotting the key hole slots on the fire unit
over the hooks on the mounting bracket.
4. Use the included L metal bracket to secure
the bottom of the fire unit to the wall. This is a
semi-permanent installation. Remove screws to
relocate.
AL40CLX 17 3/4 inches
AL60CLX 29 3/4 inches
AL80CLX 49 3/4 inches
AL100CLX 69 inches
AL144CLX 113 inches
Use the chart below to see proper distance
between the screws used to hold the mount-
ing bracket.
Screw holes
5. Hang the glass face on the fire unit. Make
certain that the hooks from the on the backside
of the glass face are secured on all 4 studs on
the fire unit.
INSTALLATION
Power
cord
Power
cord

10
OPERATION MAINTENANCE
OPERATION
On the bottom of the unit is a main power switch. Switch this on to begin using the fireplace. Directly
below the flame, on the right hand side are 3 small LED status lights and 3 buttons.
When all indicator lights are off, pressing on
any button will only show the status. Once the
indicator lights are on you can press any but-
ton. Press down on the power button to turn
the machine on. This will be indicated by 1
orange LED light. The Heat button can be
pressed multiple times and will turn on low,
high and off in that order. The Backlight button
turns on high, medium, low and off in that or-
der.
Power Heat Backlight
When the switch turns on, this orange pilot
lamp is always on. It shows the fire is ener-
gized.
The status light above shows that the power is
on and the heater is on low
The status light above shows that the power is
on and the heater is on high
The included re-
mote functions in
the same manner
as the buttons on
the main unit.

11
MAINTENANCE
AL CLX SERVICE PARTS
ITEM PHOTO COMMENTS
MFPCB1 PRINTED CIRCUIT BOARD CONTROLS LOW
VOLTAGE AND HIGH VOLTAGE FUNCTIONS
MFTC1 LCD TOUCH CONTROL
MFRR1 REMOTE CONTROL IR RECEIVER
MF12VT1 TRANSFORMER
MFHF12015 HEATER FAN 120 V 1500 WATTS
MFPHF AL HEATER 120 V 1500 WATTS
MFSM120 SPINDLE MOTOR 120 V 50-60 HZ
MFP40 LED LED LIGHT STRING AL 40
MFP60 LED LED LIGHT STRING AL 60
MFP80 LED LED LIGHT STRING AL 80
MFP100 LED LED LIGHT STRING AL 100
MFP144 LED LED LIGHT STRING AL 144
MF PS1 POWER SWITCH
MFR1 REMOTE CONTROL

12
FREQUENTLY ASKED QUESTIONS
Q. How do you program the remote control?
A. The remote comes pre-programmed. No programming is necessary.
Q. What distance can the remote be used from the fireplace?
A. Optimal distance for the remote control is within 10 yards.
Q. Can you turn on the fireplace via the touch screen and off via the remote (or vise versa)?
A. Yes.
Q. My touch screen will not operate properly.
A. The fireplace must be installed to a plumb vertical wall for correct operation of touch controls. Re-
move power source for 30 seconds to allow unit to reset. Attach glass face, turn on power and wait
for indicator lights to turn off.
Q. Low long will the LED lights last?
A. LED Lamps have a life span of up to 20 years.
Q. Can the sensitivity of the touch screen be adjusted?
A. Yes, but only by the factory. Not just any technician will be able to adjust the touch screen sensi-
tivity.
Q. Can the fireplace be installed outside?
A. No. Please review the entire safety chapter before installing this fireplace.
Q. Does the fireplace need to be on a dedicated 15 amp circuit?
A. Yes.
Q. What thickness of sheetrock should be used for the recessed installation?
A. 1/2” or 5/8”.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the fireplace that requires batteries?
A. No, only the actual remote requires batteries. The rest of the fireplace runs entirely off of the
main power supply.
MAINTENANCE MAINTENANCE
AL40WMB WALL MOUNT BRACKET AL40
AL60WMB WALL MOUNT BRACKET AL60
AL80WMB WALL MOUNT BRACKET AL80
AL100WMB WALL MOUNT BRACKET AL100
AL144WMB WALL MOUNT BRACKET AL144
ALGLS40 GLASS FACE AL40
ALGLS60 GLASS FACE AL60
ALGLS80 GLASS FACE AL80
ALGLS100 GLASS FACE AL100
ALGLS144 GLASS FACE AL144

13
TROUBLESHOOTING
MAINTENANCE
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Nothing comes on (touch
screen, etc.)
A. Fireplace is not plugged in to an
electrical outlet A. Check plug
B. Breaker tripped or outlet has no
power
B. Reset breaker, test outlet for
power
C. Power Switch is not in the “On”
position (bottom right)
C. Turn main power switch to the
“On” position (solid white line is
flush with the fireplace)
D. Internal component is frozen
and needs to be reset
D. Turn unit off and unplug for 5
minutes. Plug back in and turn unit
on. If plug cannot be reached, reset
breaker and turn unit back on
E. Defective component
E. Qualified service technician
needs to replace motherboard,
transformer or LCD touch control
Touch Screen Comes on
- then nothing
A. Fireplace is not plum to the wall
(there is space between the touch
screen and fascia)
A. Reposition the fireplace in the
installation so the glass fascia rests
firmly to the fireplace touch controls.
Check that fascia is seated correctly
on pins
B. Fireplace was installed with the
power in "on" position
B. Turn main power switch to the
"off" position for 30 seconds. Switch
the fireplace back into the "on"
position for 20 seconds for complete
reboot of touch control.
C. Not operating touch control
properly with finger
C. Press flat part of finger firmly on
the touch screen and apply
moderate pressure
D. Loose connection on
motherboard
D. Check functions with remote
control. if functional, check
connections on motherboard
E. Motherboard is defective E. Replace Motherboard
Fireplace turns off and
will not turn back on
A. Fireplace has overheated and
safety disc has snapped or circuit
breaker has tripped
A. Turn off major power switch and
waiting 5 minutes to turn it back on
or reset circuit breaker
A. Low Batteries A. Replace batteries in remote
control with - 2 AA batteries
Can operate fireplace
functions with touch
controls but not remote
control
B. Not aiming control correctly
B. Aim remote control to the upper
right of the viewing area where
sensor is located
C. Remote control defective C. Replace remote control
D. Remote Sensor is defective D. Replace remote sensor inside
fireplace

14
CLEANING AND MAINTENANCE INSTRUCTIONS
There is very little maintenance involved with your electric fireplace. Please follow the few points be-
low:
 On a semi-annual basis unplug the machine from it’s power source, wait for the heating element
to cool and dust the fire unit with a dry cloth. Be careful not to brush any wires that may be ex-
posed as you do this.
 To clean the glass face of the fireplace simply use your desired glass cleaner with paper towels.
 To clean the air inlets/outlets, wipe with a soft cloth or the nozzle of a vacuum cleaner
 Dust can easily build up around the heater area under the appliance. Take particular care to
clean this area on a regular basis to prevent buildup.
 If long time no use, please unplug the fireplace and stock it at indoor dry position.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Flame is not visible when
unit is turned on
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
B. Motherboard is defective B. Replace motherboard
Fireplace lights up but
there is no flame image
A. Wiring for motor is loose
A. Disconnect unit from power
source and inspect for loose
connections from motor
B. Motor is defective B. Replace motor
Fireplace is squeaking
when flame image is on
A. Fireplace spindle/ rod is
contacting to metal
A. Apply lithium grease or any
standard grease to contacts with rod
and metal
B. Motor is defective B. Replace motor
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
Heater does not provide
heat when on B. Thermal snap disc has been
tripped
B. Turn unit off and unplug unit for 5
minutes. Plug back in and turn unit
on. If plug cannot be reached, reset
breaker and turn unit back on
C. Heater core is defective C. Replace Heater Core
MAINTENANCE MAINTENANCE

15
MAINTENANCE
WIRING DIAGRAM
NOTES

16
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