Warranty Policy
‘Integ’ brand products are designed and built with
reliability in mind to ensure that you have many
satisfying years of dependable performance.
Modtec provides a 12 month warranty against defects in
materials and/or faulty workmanship. The warranty is
effective from the date of purchase, to the original
purchaser.
This warranty does not cover claims of incidental or
consequential damage, loss, injury, or expense due to
normal wear and tear, improper use or neglect. This
warranty will be considered void if it is found that the
product has not been used in accordance with the
manufacturers specifications or has been subjected to
unauthorized alterations, abuse or damage.
If you experience any problem with an Integ product,
please contact Modtec with a description of the difficulty
you are experiencing. Customer satisfaction is important
to us. Modtec will endeavour to help resolve your
difficulty. While any difficulty with our product is very
rare, it is important feedback for us and an opportunity
for improvement.
Should the Modtec investigation reveal a warranty issue,
Modtec agrees to repair, replace or upgrade the product.
Should the Modtec investigation reveal the issue is not a
warranty issue, Modtec will report its findings and
recommendations to the purchaser without charge.