Motorola solutions WM500 User manual

WM500
V.01-2022

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
TABLE OF CONTENTS
WM500 OVERVIEW | PAIRING 3-8
PMMN4127A 3
Product Overview 4
Charging the Battery 5
LED Status Indication 6
RSM Button Operations 7
Pairing to Devices 8
WM500 FIRMWARE UPGRADES 9-20
Accessory Manager App - For Future SF Upgrades 10
Opening the App 11
Primary Flow When Device is Connected 12-13
Update Software 14
Update Software Later 15
Primary Flow of Language Pack Upgrade 16-17
Language Pack Upgrade 18
Language Pack Upgrade Later 19
Language Pack Upgrade for Multiple WM500s 20
WM500 LANGUAGE UPGRADES 21-25
Pairing to Devices via WAVE and Nitro Portals 22
Programing Buttons via WAVE and Nitro Portals 23
Compatibility with MXP600 and R7 25
FAQ 27

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
PMMN4127A
SPECIFICATIONS
Kit Includes USB-A to USB-C for charging
Mic Sensitivity -44 ± 3 dBV typical
Audio Loudness 100 ±3dBphon at 30cm wideband audio
Speaker Rated Audio/ Distortion 1W, < 5% distortion
Dimensions (W x L x D) 58 x 81 x 24.5 mm (2.28 x 3.18 x 0.96 in)
Operating temperature - 20°C to +60°C (-4°F to 140°F)
Weight (includes RSM and cable) 128 g (5.4.54 oz.)
IP Rating IP67
Battery 1130mAh
Battery Life BYOD: 40 hours (5/5/90 duty cycle)
LMR: 17 hours
Charge Time 2 hours typical
Bluetooth Range 100m line of sight
Compatible Radios
LEX L11, BYOD Android, TLK 100, TLK 150 and SLN 1000
ION (Requires WM500 firmware R03.00.00 and beyond)
MXP600 and R7 (Requires WM500 firmware R04.00.00
and beyond)
COMPATIBLE ACCESSORIES
PMLN7560 Receive only earpiece with translucent tube
42009312001
Belt Clip
4205823V01 (Inbox)
CB000756A01 (Inbox) USB-C Cable (1m)
HKNN4014 Replacement battery to order

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
PRODUCT OVERVIEW
Note:
* Optional Status Messaging (OSM) require pre-configuration in the
WAVE Application.
* Answer/reject/end call and microphone mute functionalities are not
applicable for the radios.
* More programmable functions may be added on the WAVE application
in the future. Refer to Kodiak User Guide for details.
No. DESCRIPTION
1 Volume toggle
2 Power Indicator
3 Power button
4
Push-To-Talk (PTT) button
PTT call can be either transmitted to a talkgroup
or individual user
5
Multifunction (MFB) Button
Available multiple functions:
●To change language/tone in disconnected state
●To answer telephone calls upon incoming telephone call
●To reject telephone calls upon incoming telephone call
●To end telephone calls upon ongoing telephone call
●To mute/unmute microphone while call
(Kodiak/telephone call) is active
Note: The MFB button is not available for TLK series
6
P1 button
Function configured on the host or the WAVE application.
WAVE default function: WAVE OSM
7
P2 button
Function configured on the host but not the WAVE application.
WAVE default function: Channel Down
No. DESCRIPTION
8
P3 button
Function configured on the host but not the WAVE application.
WAVE default function: Channel Up
9
P4 button
Function is set by the host:
Function configured on the host or the WAVE application.
WAVE default function: WAVE OSM
10 Audio/Bluetooth Indicator
11 Emergency button
12 Microphone
13 Speaker
14 Charging port
15 NFC Location
16 Audio Jack

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
CHARGING THE BATTERY
GETTING STARTED
Before you start, fully charge the RSM. To charge, connect
the USB charging cable to the RSM and plug it to the USB
power source.
TABLE 3: CHARGING INDICATOR BEHAVIOR
POWER INDICATOR DESCRIPTION
Blinking red1Battery is low
Solid red Battery is charging
Solid green Battery is fully charged
Blinking green More than 90% charged
Rapid blinking red Charging error
When RSM is not charging, read the following table to
understand the indication.
TABLE 4: BATTERY INDICATION
POWER INDICATION DESCRIPTION
Rapid blinking red Battery is critically low
Blinking red Battery level is low
Off2Battery is medium or high
2. Press the Power button to get the status.
1. Charge the RSM immediately to prevent flat-battery condition.

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
LED STATUS INDICATION
Read the following table to understand the audio and
Bluetooth status indication
TABLE 5: AUDIO AND BLUETOOTH STATUS
AUDIO/BLUETOOTH
INDICATION DESCRIPTION
Blinking in blue Enter pairing
Solid blue Disconnected
Double blinking blue
(once) Connected
Solid red Mic muted
Blinking in red Voice prompt/Tone mute
Blinking in green Receiving incoming call
Short press the Power button to determine the details
status of the RSM.
TABLE 6: STATUS INDICATION
INDICATOR STATUS DESCRIPTION
Audio/
Bluetooth Double-blinking blue Connected
Power Double-blinking green Battery level is high
Double-blinking amber Battery level is Medium

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
RSM BUTTON OPERATIONS
BUTTON WM500
STATE
BUTTON
SHORT PRESS
BUTTON
LONG PRESS (>1.5s)
BUTTON
VERY LONG PRESS (>3s)
Power Off N/A Power on Enter pairing
On RSM turns on N/A Power off
PTT Connected PTT for Kodiak Group Call
Not connected Kodiak pairing N/A N/A
Power + PTT Off N/A N/A Power on and clear PDL
Power + Call button On N/A N/A Enter/Exit Dark mode
Call button
Not connected Switched language N/A N/A
Incoming call Answer call Reject call N/A
On call Mic mute End call N/A
Volume + Connected Volume increase by one step Volume ramp up
At maximum volume Volume max tone
Volume - Connected Decrease volume by one step Volume ramp down
At minimum volume Volume min tone

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
PAIRING TO DEVICES
PAIRING THE RSM THROUGH BLUETOOTH
1. While RSM is power off, press and hold the Power button until you hear
“Power On” followed by “Searching for Host”, and the blue LED blinks
for 90 seconds during pairing mode.
2. From the compatible device, search and select “WM500_xxxx” from the
Bluetooth list.
3. Once the devices are paired successfully, a tone is played.
4. A voice prompt from the RSM indicates that the device is “Connected”.
5. Perform the following choices based on your device:
If you are using... then, you…
Android Devices No further actions is required after step 4
iPhone a. Choose RSM from the Bluetooth list
b. Pair again for second time
MXP600 No further actions is required after step 4
ION Radio display prompts another pairing request with RSM. Tap Pair
when prompted. When successful, a tone is played from the RSM.
R7 Press the MFB button to start the connection process when you hear
the “Ring” tone indicating Host is requesting for connection.
Note: The WM500 supports various pairing methods depending on the compatible device. If you are
using TLK100 or TLK150, refer to Wave Portal User Guide for bluetooth pairing process. If you are
using SLN1000, refer to Nitro Portal User Guide for bluetooth pairing process.
PAIRING THE RSM THROUGH NFC
1. While RSM is power off, press and hold the Power button until you hear
“Power On” followed by “Searching for Host”, and the blue LED blinks.
2. Align the NFC locations on both the RSM and the compatibles devices.
3. Check the compatible device for indication of successful pairing.
UNPAIRING THE RSM
1. While RSM is power off, press and hold the Power button and PTT buttons.
The blue LED blinks and a voice prompt from the RSM indicates that the
paired device is “Cleared”.
Note: Always unpair the WM500 from the Bluetooth host and ensure that
the paired device is “Cleared” before starting another pairing process.
UNPAIRING WITH TLK/SLN
1. For TLK100/TLK150, refer to Wave Portal for Bluetooth pairing process.
2. For SLN1000, refer to Nitro Portal for Bluetooth pairing process.

ACCESSORY MANAGER APPLICATION

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
ACCESSORY MANAGER APP - FOR FUTURE SW UPGRADES
DOWNLOAD FROM GOOGLE PLAY STORE or Apple App Store
https://www.motorolasolutions.com/content/static/dm_app/get_dmapp.html
ACCESSORY MANAGER APP ICON & APP NAME
Note: Install Accessory Manager application to upgrade WM500 firmware to the latest version for the first time before use.
The URL will redirect user to Google Play Store or Apple App Store upon clicking Google Play or App Store.

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
OPENING THE APP

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
PRIMARY FLOW WHEN DEVICE IS CONNECTED

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
PRIMARY FLOW WHEN DEVICE IS CONNECTED
Note: Notification will show on
phone once transfer progress is
100% when app is minimized
Note: Notification will
show on phone when
app is minimized

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
UPDATE SOFTWARE
Note: WM500
software version
updated to 4.0.0

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
UPDATE SOFTWARE LATER
If select update LATER
Select OK

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
PRIMARY FLOW OF LANGUAGE PACK UPGRADE
Note: Default on the apps
will always show English
irrespective of WM500
preset language.

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
PRIMARY FLOW OF LANGUAGE PACK UPGRADE
Note: Notification will show on
phone once transfer progress is
100% when app is minimized

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
LANGUAGE PACK UPGRADE

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
LANGUAGE PACK UPGRADE LATER
If select update LATER
Select OK

WM500 WIRELESS REMOTE SPEAKER MICROPHONE
LANGUAGE PACK UPGRADE FOR MULTIPLE WM500s
Accessory Manager application is able to support language upgrade for multiple units of WM500
●To upgrade multiple units of WM500 to the same language (e.g.: French), please use the ‘RESET’ function & choose French again