Motorola MBP81SN User manual

USER’S GUIDE
Smart Nursery
Alert Sensor
Model: MBP81SN, MBP81SN-2, MBP81SN-3, MBP81SN-4
The features described in this guide are subject to modifications without prior notice.

This User’s Guide has all the information you need to make the most out of your
product.
Please read the Safety Instructions on page 5 before you install the unit.
Inside the Box
• 1 x Smart Nursery Alert Sensor Unit
• 1 x Magnet Unit
• 1 x Battery Cover
• 2 x AAA Batteries (LR03)
• 6 x Spacer (3 for the sensor and 3 for the magnet)
• 1 x Quick Start Guide
In multi-sensor packs, you will find multiple of sensor and accessories.
Welcome...
to your new Motorola Alert Sensor!
Thank you for purchasing your new Motorola Alert Sensor.
The Alert Sensor is intended for use in monitoring windows. It is designed to work
with most windows. With the Alert Sensor, you can check whether a window is
open while you are out of the house. It notifies you on your Android™ or iOS®
device when it detects that a window has opened. If you have always wondered
what happens when you are away, wonder no more. Now you can monitor your
property with this easy to use device.
Please keep your original dated sales receipt for your records. For warranty
service of your Motorola product, you will need to provide a copy of your dated
sales receipt to confirm warranty status. Registration is not required for warranty
coverage.
For product related questions, please call:
US and Canada 1-888-331-3383
E-mail: [e-mail]
On the Web: www.motorolahome.com/support

Overview of the Alert Sensor
1. Battery Cover
2. Sensor Unit
You can mount the Sensor Unit on the door or window using a
suitable double-sided adhesive spacer.
3. Pair/Reset Button
Use a pointed object to press and hold for 7 seconds to reset the
Unit and enter pairing mode.
4. Status LED
Lights up in Red when the Alert Sensor is on.
5. Magnet Unit
You can mount the Magnet Unit beside the Sensor Unit using a
suitable double-sided adhesive spacer. For the Alert Sensor to
detect that the door or window is closed, the gap between the
Magnet Unit and the Sensor Unit should not be more than 1/3”
(10mm).

4Table of contents
Table of contents
1. Safety Instructions..................................................................................... 5
2. How it works .............................................................................................. 6
3. System Requirements ............................................................................... 7
4. Getting Started.......................................................................................... 8
4.1 Installing and Replacing Batteries .......................................................... 8
5. Connecting Devices.................................................................................. 9
5.1 Setup........................................................................................................ 9
5.2 User Account and Sensor Setup on Android™ Devices ......................... 10
5.3 User Account and Sensor Setup on iOS®Devices .................................. 14
6. Troubleshooting ...................................................................................... 19
7. General Information ................................................................................ 22
8. Technical Specifications ......................................................................... 27

Safety Instructions 5
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1. Safety Instructions
WARNING
Smart Alert Sensor should not be considered as a child safety device or a
replacement for parental supervision or care. Under certain exceptional
network conditions, alerts may not be received or may be delayed.
This product is compliant with all relevant electromagnetic field standards and
is, when handled as described in the User’s Guide, safe to use. Therefore,
always read the instructions in this User’s Guide carefully before using the
device.
• Adult assembly is required due to small parts. Keep all small parts away from
children.
• This product is not a toy. Do not allow children to play with it.
• This product is not a substitute for responsible adult supervision.
• Keep this User’s Guide for future reference.
• Test the product and all its functions so that you are familiar with it prior to
use.
• Do not install the product near a heat source.
• Only use a battery of the same type. This product uses replaceable battery
(AAA size/LR03).
• Do not touch the battery contacts with sharp or metal objects.
CAUTION
There is danger of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to their instructions.
Important guidelines for installing your Alert Sensor
• Use of other 2.4 GHz products, such as other wireless networks, Bluetooth®
systems or microwave ovens may cause interference with this product. Keep
the Alert Sensor away from these types of products, or turn them off if they
appear to be causing interference.
• Always ensure that you have a good Wi-Fi®connection available.

6How it works
2. How it works
The Alert Sensor is made up of 2 components - the sensor itself and the magnet.
When the magnet is within 1/3” (10mm) of the sensor, it detects that the window
is closed. When the magnet is more than 1/3” (10mm) away, the sensor detects
that the window is opened.
In the diagram below, the Alert Sensor is on the window frame and the magnet
on the window. When the window swings open more than 1/3” (10mm), the
Alert Sensor detects that the window is opened and sends a notification to your
Android™ or iOS®device.
Alert Sensor Magnet

System Requirements 7
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3. System Requirements
Smartphones/Tablets: AndroidTM and iOS®only.
System Requirement: iOS®8.0, AndroidTM 4.2 or above.
For more information, please visit: https://hubbleconnected.com/
requirements

8Getting Started
4. Getting Started
4.1 Installing and Replacing Batteries
The device uses replaceable battery (AAA size/LR03).
1. Carefully pry open the sensor’s battery cover.
2. Install two (2) new "AAA" batteries into the battery compartment, making
sure to match the positive and negative ends of the batteries to the correct
contacts as indicated below.
3. Replace the battery cover.
4. The Alert Sensor powers on automatically when the batteries are installed
correctly.
The LED lights up in solid red.
Battery Life
The average battery life is up to 5 months if the door/window opens and closes
about 10 times a day. The red LED flashes twice every 30 seconds when the
battery is low.

Connecting Devices 9
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5. Connecting Devices
How does it work?
When a user tries to access the Alert Sensor, our Smart Nursery server
authenticates the user’s identity and permits access.
5.1 Setup
Make sure the Alert Sensor is ON. The LED should light up in solid red. The Alert
Sensor must be within range of the Wi-Fi®router with which you want to
connect. Make sure the password of the router is available for entering during
the in-app setup process.
Status of LED Indication:
LED lights up in solid red • Alert Sensor is powered ON
LED flashes in red once
every 3 seconds
• Alert Sensor is connected to Wi-Fi®
LED flashes in red once
every 30 seconds
• Alert Sensor is connected to the APP
LED flashes in red twice
every 30 seconds
• Battery is low
Access your Alert
Sensor locally Receive notification
from any compatible
devices remotely
Alert
Sensor
Wi-Fi Router
Smart Nursery Service

10 Connecting Devices
5.2 User Account and Sensor Setup on Android™ Devices
What you need
• Alert Sensor
• Device with Android™ system version 4.2 and above
5.2.1 Download Hubble Connect for Smart Nursery App
• Go to Google Play™ Store to search for Hubble Connect for Smart Nursery.
• Download Hubble Connect for Smart Nursery App and install it on your
Android™ device.
5.2.2 Run Hubble Connect for Smart Nursery App on Android™
device / iPhone®/ iPad®
• Ensure that your Android™ Device is connected to the Wi-Fi®router or
mobile network.
• Run Hubble Connect for Smart Nursery App, tap SIGNUP and follow the in-
app instructions to create your Smart Nursery Account. By signing up, you
agree to our Terms & Conditions. (Pictures A1 & A2)
Note
If you already have a Smart Nursery App account, please tap LOGIN by
entering your account information and go to the next steps.
A1 A2

Connecting Devices 11
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5.2.3 Add Alert Sensor to your Smart Nursery account
• Tap on Alert Sensor on screen to enter App setup mode. (Picture A3)
• Tap on Skip to Setup, then tap Next to search for Alert Sensor. (Pictures A4 &
A5)
A3
A4 A5

12 Connecting Devices
• The device SSID can be found on your Android™ Device. Tap the SSID to
confirm. (Picture A6)
• The Alert Sensor is detected. Tap Next to proceed to the next step. (Picture
A7)
• You need a Wi-Fi®network to connect to your Alert Sensor. Tap Search to
start network searching. (Picture A8)
• Select a Wi-Fi®network from the network list, enter Wi-Fi®password and
then tap Submit. (Picture A9)
A6 A7
A8 A9

Connecting Devices 13
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• It will take a few minutes for the Alert Sensor to connect to the Wi-Fi®
network. Tap Get Started when the Alert Sensor is successfully connected to
Hubble Connect for Smart Nursery App. (Pictures A10 & 11)
Note
If you fail to complete the setup process, reset the Alert Sensor by using a
pointed object to hold down the Reset button for 7 seconds and repeat the steps
of Section 5.2.3 again.
A10 A11
Reset button

14 Connecting Devices
5.3 User Account and Sensor Setup on iOS
®
Devices
What you need
• Alert Sensor
• Any iOS®device with iOS version 8.0 or above
5.3.1 Download Hubble Connect for Smart Nursery App
• Go to App Store to search for Hubble Connect for Smart Nursery.
• Download Hubble Connect for Smart Nursery App and install it on your
iOS®device.
5.3.2 Run Hubble Connect for Smart Nursery App on your
iOS®
Device
• Ensure that your iOS®Device is connected to the Wi-Fi®router.
• Run Hubble Connect for Smart Nursery App, tap SIGNUP and follow the in-
app instructions to create your Smart Nursery Account. By signing up, you
agree to our Terms & Conditions. (Pictures i1 & i2)
Note
If you already have a Smart Nursery App account, please tap LOGIN by
entering your account information and go to the next steps.
i1 i2

Connecting Devices 15
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5.3.3 Add Alert Sensor to your Smart Nursery account
• Tap on Alert Sensor on screen to enter App setup mode. (Picture i3)
• Tap on Skip to Setup, then tap Next to search for Alert Sensor. (Pictures i4 &
i5)
i3
i4 i5

16 Connecting Devices
• The following setup instructions will appear on the screen. (Picture i6)
• Go to Settings > Wi-Fi menu on your iOS®Device and select the SSID of
Alert Sensor from network list. (Pictures i7 & i8)
• Return to the Smart Nursery App to resume setup. (Picture i9)
i6
i7 i8 i9

Connecting Devices 17
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• Select your Wi-Fi® network and tap Search, enter your Wi-Fi®password and
tap OK. (Pictures i10 & i11)
• It will take a few minutes for the Alert Sensor to connect to the Wi-Fi®
network. Tap Get Started when the Alert Sensor is successfully connected to
Hubble Connect for Smart Nursery App. (Pictures i12 & i13)
i10 i11
i12 i13

18 Connecting Devices
Note
If you fail to complete the setup process, reset the Alert Sensor by using a
pointed object to hold down the Reset button for 7 seconds and repeat the steps
of Section 5.3.3 again.
Reset button

Troubleshooting 19
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6. Troubleshooting
Problem
Category
Problem
Description / Error
Solution
Account I am unable to login
even after registration.
Please check your user name and
password.
Account I receive an error
message saying: "E-
mail ID is not
registered".
Please ensure that you have
registered with us. Tap Sign in to
create an account.
Account What do I do if I forget
my password?
Click on the "Forgot Password" link on
https://app.hubbleconnected.com/
#lostpassword OR on your Android™
or iOS application. An e-mail will be
sent to your registered e-mail address.
Account I am unable to receive a
new password although
I have used the "Forgot
password" option.
1. The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.
2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your e-mail
account.
Function Why the App shows
Open even though the
Device is closed??
Please make sure that the maximum
gap between the Sensor Unit and
Magnet Unit is 1/3" (10mm). More
than that, it will considered as Open.
Setting Up While I am adding a
new Device to my
account, I am not able
to find any Device to
add.
If you are trying to add a Device which
has previously been added into your
account or another account, you will
first have to reset the Device. This can
be done by pressing and holding the
PAIR/RESET button at the bottom of
the Device for 7 seconds.

20 Troubleshooting
Setting Up During setup on
devices for Android™
and iOS, I am not able
to find my Device
during the last step and
the setup fails.
Please reset the Device to setup
mode and try again. Press and hold
the PAIR/RESET button on the
bottom of the Device until you hear a
beep. Wait for a minute for the Device
to restart. When the Device LED is
flashing, this indicates that it is in setup
mode. Now restart the setup from
your smartphone again.
Connectivity
Issues
I get a message: We
are having problems
accessing your Device.
This could be due to
the lack of an internet
connection. Please
wait and try again later.
1. Please try again in a few minutes.
This could be because of any
issue with your internet
connection.
2. If the problem remains, please
restart your Device to check if
this fixes the problem.
3. Please restart your Wireless
Router.
Connectivity
Issues
I am not able to access
my Device.
Please check if the Device is within
Wi-Fi range. If the LED on your Device
is flashing slowly, please try to move
the Device closer to the router for
better Wi-Fi connectivity and try
again.
General Which platforms are
supported for
accessing my Device?
Minimum requirement:
Android™ 4.2
iPhone /iPad iOS version 8.0