Motorola C331 User manual

1
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola C331 wireless phone.
Antenna
Power/End Key
Press & hold to
power phone on
& off.
Left Soft Key
Perform functions
identified by left
display prompt.
Earpiece
Menu Key
Right Soft Key
Perform functions
identified by right
display prompt.
Send Key
Send and answer
calls, view recent
dialed calls list.
Accessory
Connector Port
Insert charger and
phone accessories.
Microphone
Navigation Key
Scroll through
lists, set volume.

2
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg.U.S.Pat. & Tm. Off.
TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. All other product or service names are the
property of their respective owners.
© 2002 Motorola, Inc.All rights reserved.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software.Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Manual number:
Cover number: 8988485L49-O

✂
3
Menu Map
Main Menu
• Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Phonebook
• Voice Dial
• Datebook
• Radio
• Messages
• Create Msg
• Voicemail
• Text Msgs
• Quick Notes
• Outbox
• Drafts
• Ring Styles
• Style
•
Style Detail
• My Tones
• Shortcuts
• Web Sessions
• Calculator
• Games
• Settings
(see next page)
Shortcuts
Change display zoom:
Press M , then
press and hold M
Lock/unlock keypad:
Press M *
Display my phone number:
Press M #
Go to dialed calls list:
Press N
Exit menu system:
Press O
Note:This is the standard phone
menu layout.You or your service
provider may have changed the
menu layout or changed some
feature names.Not all features
may be available for all users.
For example, the Radio feature on
the main menu (left) is displayed
only when the optional FM Stereo
Radio Headset accessory is
plugged into the accessory
connector port on your phone
(see phone illustration, page 1).

✂
4
Settings Menu
• Phone Status
• My Tel. Number
• Active Line
• Battery Meter
• Other Information
• Connection
• Incoming Call
• In-Call Setup
• In-Call Timer
• Answer Options
• Security
• Phone Lock
• Lock Keypad
• Lock Application
• Talk Secure
• Restrict Calls
• New Passwords
• Other Settings
• Personalize
• Main Menu
•Keys
• Greeting
• Initial Setup
• Time and Date
• Backlight
• Zoom
• TTY Setup
• Scroll
• Animation
• Language
• Battery Save
• Contrast
• DTMF
• Master Reset
• Master Clear
• Network
• Car Settings
• Headset

5
Contents
Contents
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
AboutThis Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Safety and General Information . . . . . . . . . . . . . . . . . .11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . .18
AssemblingYour Phone . . . . . . . . . . . . . . . . . . . . . . .19
TakingYour Phone Apart . . . . . . . . . . . . . . . . . . . . . .21
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . .22
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . .23
TurningYour Phone On . . . . . . . . . . . . . . . . . . . . . . .24
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
SeeingYour Phone Number . . . . . . . . . . . . . . . . . . . .26
AboutYour Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Zooming In and Out . . . . . . . . . . . . . . . . . . . . . . . . . .29
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Making and Answering Calls . . . . . . . . . . . . . . . . . . . .32
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . .32
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Using Talk Secure . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Returning Unanswered Calls . . . . . . . . . . . . . . . . . . .33
Calling an Emergency Number . . . . . . . . . . . . . . . . .33
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . .34
Canceling an Incoming Call . . . . . . . . . . . . . . . . . . . .34
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . .35

6
Contents
Calling With One-Touch Dial . . . . . . . . . . . . . . . . . . . 35
Calling a Number In a Text Message . . . . . . . . . . . . . 35
Additional Calling Features . . . . . . . . . . . . . . . . . . . . 36
Using FeaturesWhile On a Call . . . . . . . . . . . . . . . . . 37
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . 37
Additional On-Call Features . . . . . . . . . . . . . . . . . . . 38
Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Navigating to a Feature . . . . . . . . . . . . . . . . . . . . . . . 39
Selecting a Feature Option . . . . . . . . . . . . . . . . . . . . 40
Entering Feature Information . . . . . . . . . . . . . . . . . . . 41
EnteringText . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Choosing a Text Mode . . . . . . . . . . . . . . . . . . . . . . . . 43
Using Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using iTAP™ Software Predictive Text Entry Method 48
Menu Feature Descriptions . . . . . . . . . . . . . . . . . . . . . 52
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Viewing Received Calls or Dialed Calls . . . . . . . . . . . 63
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Viewing and Resetting Call Timers . . . . . . . . . . . . . . 65
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Viewing Entry Details . . . . . . . . . . . . . . . . . . . . . . . . . 68
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 69
Storing a PIN Code with a Phone Number . . . . . . . . 71
Recording a Voice Name For a Phonebook Entry . . . 73
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 74
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 75
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . 75

7
Contents
Setting the Primary Number for a Phonebook Entry .76
Checking Phonebook Capacity . . . . . . . . . . . . . . . . .76
Sorting the Phonebook List . . . . . . . . . . . . . . . . . . . .77
Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Event View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Adding a Datebook Event . . . . . . . . . . . . . . . . . . . . . .81
Changing Event Information . . . . . . . . . . . . . . . . . . . .81
Copying an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Deleting an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Turning the Radio On and Off . . . . . . . . . . . . . . . . . .84
Tuning a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Sending and Receiving Calls with the Radio On . . . .85
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .87
StoringYour Voicemail Number . . . . . . . . . . . . . . . . .87
Receiving a Voicemail Message . . . . . . . . . . . . . . . . .88
Listening to a Voicemail Message . . . . . . . . . . . . . . .88
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Setting Up the Text Message Inbox . . . . . . . . . . . . . .89
Receiving a Text Message . . . . . . . . . . . . . . . . . . . . .90
Reading, Locking, or Deleting a Text Message . . . . .91
Storing Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . .94
Sending a Quick Note Text Message . . . . . . . . . . . . .96
Viewing the Status of Sent Text Messages . . . . . . . . .97

8
Contents
Ring Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Selecting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . 98
Customizing a Ring Style . . . . . . . . . . . . . . . . . . . . . 99
Creating Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . 100
Setting Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Standard Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . 109
Creating a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . 109
Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Starting a Browser Session . . . . . . . . . . . . . . . . . . . 111
Interacting With Web Pages . . . . . . . . . . . . . . . . . . . 112
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Calculating Numbers . . . . . . . . . . . . . . . . . . . . . . . . 113
Converting Currency . . . . . . . . . . . . . . . . . . . . . . . . 115
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Playing a Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Game Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Blackjack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Falling Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Video Poker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
AdjustingYour Settings . . . . . . . . . . . . . . . . . . . . . . . 121
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . 121
Customizing a Soft Key Function . . . . . . . . . . . . . . . 121
TTY Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Hands-Free Use . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Data Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
ConnectingYour Phone to an External Device . . . . 127
Making a Data Call . . . . . . . . . . . . . . . . . . . . . . . . . 129
Receiving a Data Call . . . . . . . . . . . . . . . . . . . . . . . 130

9
Contents
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Assigning a New Code or Password . . . . . . . . . . . .132
IfYou Forget a Code or Password . . . . . . . . . . . . . .133
Locking and UnlockingYour Phone . . . . . . . . . . . . .134
Locking and UnlockingYour Keypad . . . . . . . . . . . .135
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Activating Talk Secure . . . . . . . . . . . . . . . . . . . . . . .136
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Programming Instructions . . . . . . . . . . . . . . . . . . . . .146
Specific Absorption Rate Data . . . . . . . . . . . . . . . . .148
Additional Health and Safety Information . . . . . . . .150
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . .167
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . .167
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Wireless Phone SafetyTips . . . . . . . . . . . . . . . . . . . .179

10
About This Guide
About This Guide
This user guide introduces you to the many features in
your Motorola wireless phone.
Navigating to a Menu Feature
Use the menu system to access your phone’s features.
This guide shows you how to select a menu feature as
follows:
This example shows that you must press
M
, scroll to and
select
Messages , then scroll to and select Text Msgs .
Optional Features
This label identifies an optional network or
subscription-dependent feature that may not be
offered by all service providers in all
geographical areas.Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an
optional Motorola Original™ accessory.
Find the Feature
M
> Messages
> Text Msgs

11
Safety and General Information
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING
YOUR PHONE.
The information provided in this document supersedes the
general safety information contained in user guides published
prior to July 2000. For information regarding radio use in a
hazardous atmosphere please refer to the Factory Mutual
(FM) Approval Manual Supplement or Instruction Card, which
is included with radio models that offer this capability.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
RF Operational Characteristics
Your phone contains a transmitter and a receiver.When it is
ON, it receives and transmits radio frequency (RF) energy.
The phone operates in the frequency range of 824 MHz to
849 MHz in analog and digital mode and 1850 MHz to 1910
MHz in digital mode.
When you communicate with your phone, the system handling
your call controls the power levels at which your phone
transmits.The output power level typically may vary over a

12
Safety and General Information
range from ____ watts to ____ watts in analog mode and
____ watts to ____ watts in digital mode.
ExposureTo Radio Frequency Energy
Your Motorola phone is designed to comply with the following
national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic
energy:
• United States Federal Communications Commission,
Code of Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute
of Electrical and Electronic Engineers (IEEE) C95.
1-1992
• Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report
86, 1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of
Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300
GHz, 1999
•Australian Communications Authority
Radiocommunications (Electromagnetic
Radiation-Human Exposure) Standard 1999
To assure optimal phone performance and make sure human
exposure to radio frequency electromagnetic energy is within

13
Safety and General Information
the guidelines set forth in the above standards, always adhere
to the following procedures:
Portable Phone Operation and EME Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could damage the phone and may violate FCC
regulations.
Do NOT hold the antenna when the phone is in use.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone
as you would a wireline telephone. Speak directly into
the microphone.
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF
exposure guidelines, if you wear a phone on your body when
transmitting, always place the phone in a Motorola-supplied or
approved clip, holder, holster, case, or body harness for this
product. Use of non-Motorola-approved accessories may
exceed FCC/Health Canada RF exposure guidelines. If you
do not use one of the Motorola-supplied or approved
body-worn accessories, and are not using the phone held in
the normal use position, ensure the phone and its antenna
are at least one inch (2.5 centimeters) from your body
when transmitting.

14
Safety and General Information
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at
least one inch (2.5 centimeters) from your body.
Approved Accessories
For a list of approved Motorola accessories, visit our website
at www.mot.com .
Electromagnetic Interference/Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately shielded,
designed, or otherwise configured for electromagnetic
compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted
notices instruct you to do so.Hospitals or health care facilities
may be using equipment that is sensitive to external RF
energy.
Aircraft
When instructed to do so, turn off your phone when on board
an aircraft. Any use of a phone must be in accordance with
applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends
that a minimum separation of 6 inches (15 centimeters) be

15
Safety and General Information
maintained between a handheld wireless phone and a
pacemaker.These recommendations are consistent with the
independent research by, and recommendations of, the
United States Food and Drug Administration.
Persons with pacemakers should:
•ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the phone is
turned ON.
•NOT carry the phone in the breast pocket.
•use the ear opposite the pacemaker to minimize the
potential for interference.
•turn OFF the phone immediately if you have any reason
to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some
hearing aids.In the event of such interference, you may
want to consult your hearing aid manufacturer to discuss
alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy.Your physician may be able to assist
you in obtaining this information.
Safety and General UseWhile Driving
Check the laws and regulations on the use of phones in the
area where you drive. Always obey them.

16
Safety and General Information
When using your phone while driving, please:
•give full attention to driving and to the road.
•use hands-free operation, if available.
•pull off the road and park before making or answering a
call if driving conditions so require.
OperationalWarnings
ForVehiclesWith an Air Bag
Do not place a portable phone in the area over an air bag or in
the air bag deployment area. Air bags inflate with great force.
If a portable phone is placed in the air bag deployment area
and the air bag inflates, the phone may be propelled with
great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a
potentially explosive atmosphere, unless the phone is a model
specifically identified as being “Intrinsically Safe.” Do not
remove, install, or charge batteries in such areas. Sparks in a
potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injury or even death.
Note:The areas with potentially explosive atmospheres
referred to above include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, areas
where the air contains chemicals or particles, such as grain,
dust, or metal powders, and any other area where you would
normally be advised to turn off your vehicle engine.Areas with
potentially explosive atmospheres are often but not always
posted.

17
Safety and General Information
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn
OFF your phone when you are near electrical blasting caps, in
a blasting area, or in areas posted: “Turn off two-way radio.”
Obey all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with your
skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily
injury such as burns if a conductive material such as
jewelry, keys, or beaded chains touches exposed
terminals.The conductive material may complete an
electrical circuit (short circuit) and become quite hot. Exercise
care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal
objects.
ITC01-101

18
Getting Started
Getting Started
What’s in the Box?
Your phone is partially assembled when shipped.
To assemble your phone, follow the instructions in
“AssemblingYour Phone” on page 19.
Your wireless phone typically is shipped with a battery
and a charger.Other accessory options can customize
your phone for maximum performance and portability.
To purchase Motorola Original™ accessories, contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Front Cover &
Endoskeleton Back Cover Battery Side Grips

19
Getting Started
Assembling Your Phone
To assemble your phone:
DoThis
1If necessary, fit the
keypad into the front
cover.
Note: Skip this step if
assembling your phone
for the first time.
2Install the phone
endoskeleton into the
front cover.
Note: Skip this step if
assembling your phone
for the first time.
3Fit the end of the
battery with the gold
contacts into the bottom
end of the battery
compartment. (The
contacts should face
away from you.)
Then push the battery
down until it snaps into
place.

20
Getting Started
4Insert the side grips into
each side of the front
cover.The colored sides
of the grips should face
out.
If the side grips do not
fit easily into place,
rotate them and insert
the opposite sides.
5Attach the bottom end
of the back cover, then
push the top end
downward until it
latches.
6If you installed a new
battery, you need to
charge it before you can
use your phone.See
“Charging the Battery”
on page 22.
DoThis