Motorola edge 40 User manual

User Guide

© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
To read this help on your phone, go to Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM card 3
Copy data from old phone 4
Manage dual SIMs 6
Set up family safe space 7
Set up voicemail 8
Set up email 9
Make it yours 10
Learn the basics 11
About your home screen 11
About your lock screen 12
New to Android? 13
If this is your first smartphone 13
If you had an iPhone 14
About your Google account 15
Status bar icons 16
Phone terms you should know 19
Get around on your phone 22
Learn gestures 22
Move between apps and screens 23
Use quick settings 24
Turn screen off and on 28
Turn off phone 28
Capture your screen 30
Take screenshots 30
Record your screen 31
Create GIFs from video 33
Discover useful tools 34
Turn flashlight on and off 34
Scan QR codes 34
Record audio notes 34
Control phone with your voice 36
Get directions to a location 37
Use clock and weather widget 38
Manage time spent on your phone 40
Work with text 43
Use onscreen keyboard 43
Cut, copy, paste text 44
Use voice typing 45
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Fill in forms automatically 45
Personalize your phone 46
Home screen 46
Change wallpaper 46
Customize your Favorites tray 46
Use widgets, shortcuts, or folders 47
Arrange apps and control icon's look 50
Allow or prevent home screen rotation 51
Remove Google feed 51
Remake your home screen with launchers 52
Lock screen 53
Use a screen saver 53
Use apps 54
Open, close, switch apps 54
View two apps on screen 55
View notifications 56
About preloaded apps 57
About the Moto app 63
Focus on gaming 64
Get, delete, manage apps 67
Install or update apps 67
Manage or delete apps 69
Protect against harmful apps 72
Search and browse 73
Search the web 73
Search your phone 75
Browse websites 75
Text messaging 77
About text and multimedia messages 77
Read, send messages 77
Manage, delete messages 80
Change default messaging app 82
Change text message reply to incoming calls 82
Get text messages on your computer 82
Email 84
Read, send, manage emails 84
View email attachments 85
Preview inboxes from home screen 86
Add email signature 86
Control email notifications 86
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Calendar app 88
About the calendar 88
Find calendar events 88
Create and manage events 89
Control notifications for calendar events 90
Clock app 91
Set alarms 91
Use timer or stopwatch 91
Set date and time 92
Photos app 94
Share photos and videos 94
Upload photos and videos 94
Contacts, calls, voicemail 96
Contacts 96
Add contacts 96
Edit or delete contacts 97
Star your favorite contacts 98
Sort contacts 98
Share contacts 99
Phone calls 101
Answer calls 101
Make calls 102
During a call 104
Make video calls 105
Make conference calls 106
Make calls over Wi-Fi 107
Block calls and texts 108
Turn call waiting on and off 110
View and delete call history 110
Make emergency call from locked phone 112
Voicemail 113
Use voicemail 113
Music 115
Listen to radio 115
Listen to music 116
Transfer music files 117
Connect a MIDI device 118
Settings 119
Network and internet 119
Connect to Wi‑Fi networks 119
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Connect with Wi-Fi Direct 120
Use Airplane mode 121
Control data usage 121
Share your internet connection 122
Connect to VPNs 125
Add a Private DNS service 126
Connected devices 127
Connect with Bluetooth 127
Make contactless payments 128
Share or receive with NFC 129
Share files and links with nearby Android phones 130
Transfer files between phone and computer (USB) 132
Change USB preferences 133
Ready For platform 134
Cast screen or media to TV 134
Print from your phone 136
About wireless sharing 137
Display 140
Adjust screen brightness 140
Use Dark theme 140
Adjust colors at night 140
Choose color mode 141
Stop screen flicker 142
Adjust Edge lights 142
Show apps full screen 143
See Peek Display notifications 144
Change screen timeout 145
Stop automatic rotation 146
Adjust refresh rate 146
Change text and icon size 146
Set recording options 147
Set lock screen preferences 147
Sound & vibration 149
Adjust volumes 149
Set ringtones 150
Enhance sound 152
Silence calls & notifications 153
Stop phone from speaking 155
Silence “Hello Moto” during power up 156
Turn off charging sounds 156
Turn touch sounds on/off 156
Hear other notification sounds 157
Notifications 158
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Turn notifications on/off 158
Allow notifications to open apps in freeform 160
Control notification sound 160
Control which apps read your notifications 162
View notification history 163
Gestures 164
Set up the sidebar 164
Change System navigation 164
Use one-handed mode 166
Customize Power button gesture 167
Double-tap back for shortcut 167
Turn flashlight on and off 167
Twist phone to open camera 168
Battery 169
Charge phone 169
Extend battery life 169
Prevent overcharging 170
Use Battery Saver mode 171
Show battery percentage in status bar 171
Storage 173
About storage options 173
Manage phone storage 173
Find downloaded files 174
Recover recently deleted files 175
Upload music to cloud 175
Upload photos and videos 175
Scan documents and make copies 176
Location 178
Use location services 178
Accessibility 180
Visual assistance 180
Hearing assistance 183
Dexterity assistance 185
Use accessibility shortcuts 186
Apps 188
Set or change default apps 188
Adjust special app access 188
Passwords & accounts 189
Add or remove accounts 189
Change name & info in your Google account 190
Sync apps with your Google account 190
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Control what info Google collects 191
Security & privacy 193
About security 193
Protect against harmful apps 194
Make sure your phone can be found 194
Lock and unlock phone 195
Set a screen lock 195
Quickly tighten lock screen security 196
Adjust screen lock options 196
Unlock with trusted devices 198
Unlock with your face 199
Unlock at trusted places 201
Keep phone unlocked while it's on you 202
Use fingerprint security 202
More security settings 205
Pin an app screen 205
Protect apps in a secure folder 205
Lock SIM card 208
Privacy 209
Adjust app permissions 209
Control access to your mic and camera 209
Hide passwords 210
Keep Wi-Fi and mobile networks secure 210
Safety & emergency 211
Prepare for emergencies 211
System 213
Languages & input 213
Customize the keyboard 213
Change keyboards 214
Use multiple languages 215
Open apps faster 215
Back up phone 216
Users and guests 218
Share your phone 218
Add, modify, remove users 219
Add or delete guest 220
About phone 221
Record your IMEI number 221
Find legal and product information 221
Fix issues 222
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Hardware issues 222
Phone is slow or unstable 222
Phone feels warm or hot 222
Phone won't turn on 223
Phone restarts or crashes 223
Screen is frozen or won't respond 224
Screen displays wrong colors 224
Call and SIM issues 226
Issues making/receiving calls 226
Issues during calls 227
Battery issues 230
Charging issues 230
Battery drains too fast 231
Bluetooth, Wi-Fi, USB issues 232
Bluetooth issues 232
Wi-Fi issues 234
Can't transfer files or connect to computer 235
Account and sign-in issues 237
Forgot unlock code 237
Can't sign in to Google 237
Account sync issues 237
App issues 239
App or widget issues 239
Camera issues 240
Messaging issues 241
Gmail issues 243
Play Store issues 243
Maintenance procedures 244
Update Android software 244
Reset connections, settings, or apps 244
Reset phone 246
Get more help 248
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About your hardware
Hardware diagram
1. Edge lights
2. Front camera (Learn more in Camera help.)
3. Proximity sensor
4. Speaker
5. Microphone
6. Volume button
7. Power button
8. Fingerprint sensor
Set up phone 1

1. Ultra-wide and macro camera
2. Main camera
3. Ambient light sensor
4. Flash
5. NFC touchpoint for sharing content or paying with your phone
6. Microphone
7. Wireless charging area
8. Tray for SIM card
9. USB-C port to charge phone, transfer files, and share data connection with tethered devices.
10. Speaker
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Set up phone 2

About water, splash, and dust resistance
Tested under controlled laboratory conditions, the phone is water, splash and dust resistant to a rating of
IP68 (IEC 60529) and can be submerged up to 1.5 meters in still, fresh water for up to 30 minutes. Your
phone is not completely waterproof, nor is it designed to work underwater. Water, splash, and dust
resistance are not permanent, and the protection performance may continue to decline due to daily use.
To prevent water damage to your phone:
•Avoid prolonged exposure to water, and do not intentionally submerge in water.
•Dry your phone and ports thoroughly with a soft, clean cloth.
•Don’t try to charge your phone when it’s wet.
•Don't expose your phone to salt water or other liquids other than fresh water.
•Don't expose your phone to water at high pressure.
•Don't drop, puncture, or scratch your phone, as this could damage the water repellent features.
Insert or remove SIM card
Your phone might support using an eSIM (embedded SIM card), in addition to the physical SIM card.
Contact your carrier for details.
Set up eSIM
If your carrier provided you with an eSIM:
1. If you don't have a network connection, connect to Wi-Fi.
2. Go to Settings > Network & internet > SIM cards.
3. Next to eSIM, touch > Take me there.
4. Touch Download a SIM instead?
5. Follow onscreen instructions to set up your eSIM.
Insert or remove physical card
1. Insert the tool into the hole in the tray and gently push to pop it out.
Set up phone 3

2. Insert (gold contacts up) or remove the card.
2. Insert or remove the cards as needed.
Or, to use two SIM cards (dual-SIM models only):
To see if your phone supports dual SIMs, go to Settings > About phone > SIM Status. If you see SIM
Slot 1 and SIM Slot 2, then your phone supports dual SIMs.
3. Push the tray back into the phone.
Note: If you need to activate or resize a SIM, contact your carrier.
Fix an issue
If you’re having problems, try these troubleshooting steps.
Copy data from old phone
Copy data from iPhone
You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google
account:
•Photos will back up to Photos.
•Contacts will back up to Contacts.
•Calendar will back up to Calendar.
1. Charge both phones and connect them to a Wi-Fi network.
Set up phone 4

2. To ensure you don’t miss any messages or calls, on your iPhone:
a. Turn off iMessage. (Settings > Messages off. Or, if your SIM has been removed, deregister your
phone.)
b. Turn off FaceTime. (Settings > FaceTime > off.)
3. Download the Google Drive app on your iPhone.
4. On your iPhone, open Drive and then:
a. Sign in with your Google account. If you don’t have one, you can create it now.
b. Touch > Settings > Backup & reset and start the backup.
5. Wait for the backup to complete.
6. When complete, on your new phone, sign in with the same Google account (Settings > Passwords &
accounts > Add account).
Copy data from Android phone
During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn't
get copied.
If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud
with your Google account.
To copy files:
1. Charge both phones and turn them on.
2. On your new phone:
a. If this is the first time you’ve turned it on, select your language on the setup screen.
b. If you skipped copying files during setup, open the Settings app and touch Finish setting up your
device.
3. Touch Start.
4. Insert your SIM to connect to the mobile network, or touch Skip.
5. Connect to a Wi-Fi network and touch Next.
6. Follow the onscreen instructions to select the old phone or backup associated with your Google
account, and to choose which apps and data to copy.
Tip: Be sure to leave Back up to Google Drive turned on.
What gets copied from Android phone
If you copy data from another Android phone during setup, here's what gets copied:
•Apps and app data
•Music, photos, and videos
•Google accounts
•Contacts stored on your phone or SIM card
•Text messages
Set up phone 5

•Multimedia attachments in messages
•Most phone settings
•Wallpaper
•Call history
You’ll see these when you sign in to your Google account on your new phone.
What won't copy:
•Downloads, like PDF files
•Apps that aren’t from Play Store
•Accounts other than Google accounts
•Contacts and calendars for services other than Google (such as WhatsApp)
•Ringtones
Import contacts from SIM
If you have a SIM card with contacts saved on it, you can import them into your Google account.
1. Insert the SIM in your phone.
Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on.
2. Open the Contacts app.
3. Touch > .
4. If your phone has two SIMs, select the SIM.
5. Select where to save the contacts:
•If you have multiple Google accounts, touch and choose the account where you want to save
them.
•To save them to your phone, touch Device.
6. Select the contacts to import and touch Import.
Manage dual SIMs
About dual SIMs
If you're using a physical SIM and an eSIM:
•You see at the top of the home screen. If you see , troubleshoot the issue.
•Both SIMs can make and receive calls and text messages.
•Only the owner of the phone (not additional users or guests) can access dual SIM settings.
Set up phone 6

Set up SIM profile
Set options based on how you expect to use the SIMs:
1. Go to Settings > Network & internet > SIM cards.
2. Select the option that best meets your needs:
•Smart SIM: Automatically select SIM for voice calls based on your call history. In Brazil, selection is
also based on your contact's carrier.
•Personal and Work: Use one SIM for personal and the other for work-related voice calls.
•Manual: Choose which SIM to use for voice calls, for data, and for SMS.
3. Follow onscreen instructions to complete setup.
Change SIM profile
1. Go to Settings > Network & internet > SIM cards.
2. Touch Dual SIM usage profile.
3. Select a different profile and touch CHANGE PROFILE.
4. Select a new profile.
5. Follow onscreen instructions to complete setup.
To keep the same profile but adjust options for data, SMS, voice calls, video calls, or contacts:
1. Go to Settings > Network & internet > SIM cards.
2. Touch each preferred SIM and contact option to change.
This information applies only if your carrier supports eSIMs and you've set one up as well as inserting a physical
SIM card.
Set up family safe space
Create a space on your phone where family can play safely, without disrupting your settings and privacy.
Set up a space
1. Open the Family Space app.
2. Touch .
3. Follow onscreen instructions to:
•Name the space
•Select permitted apps
•Personalize the layout, wallpaper, and theme
•Set a timer to limit screen time
•Require a password to exit the space (or access the rest of the phone)
Set up phone 7

Enter or exit a space
To enter:
1. Open quick settings and touch .
2. If you've set up more than one space, touch the name of the space to open.
3. Select the amount of screen time to allow, then touch Start.
4. Give the phone to your family member using the phone’s space. If you set a password for exiting the
space, they can’t get to other parts of your phone unless they know the password.
To exit:
1. Open quick settings and touch .
2. Unlock the phone.
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1. Touch > .
2. Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.
Change voicemail options
1. Touch > > Settings.
(If you don't see , swipe down on the screen.)
2. Touch Voicemail.
3. If you have two SIMs, touch the SIM for the account to change.
4. Change any of the options:
•To change voicemail service from your carrier to a different service or app, touch Advanced
Settings > Service.
•To change the number dialed to access voicemail, touch Advanced Settings > Setup.
•Your carrier might include additional options here, like notification and visual voicemail settings.
Contact your carrier for help.
Set up phone 8

Set up email
Set up personal email
You can add multiple email accounts of the following types:
•Gmail
•Personal email from other providers (IMAP/POP)
If you added a Google account on your phone:
•When you open the Gmail app for the first time, you'll see your email for that account. You're already
set up.
•To set up additional accounts, open Gmail, touch your profile icon , then touch Add another
account.
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an
address that's not Gmail):
1. Open the Gmail app.
2. Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar
events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following
information from your company's IT department:
•Email address
•Email password
•Domain name
•Username
•Server name
•Security type/SSL settings
•Client certificate requirement
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
•If this is your first time opening the Gmail app, touch Add another email address.
•If you have been using Gmail with another account, touch your profile icon , then touch Add
another account.
3. Touch Exchange and Office 365.
Set up phone 9

4. Follow the onscreen instructions to enter your email address, password, and other information from
your company's IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1. Touch & hold .
2. Drag for each account to a blank space on your home screen.
Make it yours
This topic lists things that most people want to do with their new phone, with links to instructions on how to
do them.
Personalize your phone
•Set the wallpaper.
•Add apps to your home screen.
•Adjust screen settings, like font size, rotation settings, and dark background.
•You can use either the buttons or gestures to move between apps and screens. Choose which
System navigation to use.
•Assign ringtones or photos to friends you call.
•Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be
interrupted.
Protect your phone
•Set up a screen lock.
•Set up fingerprint security to unlock your screen safely and quickly with a touch.
•In case you lose your phone, set up Find My Device and record your IMEI number.
Other common set up tasks
•Connect with your Bluetooth devices and Wi-Fi networks.
•If you use multiple languages, set them up so they appear on your keyboard.
Set up phone 10

About your home screen
You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the
screen.
Swipe right or left to move between home screens.
What’s on the screen
1. Status bar: Displays the time and icons that tell you about your phone's battery and network
connections. Swipe down to see your notifications and quick settings and to turn your phone off .
2. Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4. Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can
customize which apps appear here.
5. Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the
navigation icons instead.
6. Folder: Add folders to organize app shortcuts.
Add/remove screens
You can add more home screens to the right. To add a page, drag an app shortcut or widget to the edge of
an existing page and place it on the new screen.
To remove a home screen, drag all apps, shortcuts, widgets, and folders off the screen. After you remove the
last item, the home screen will be removed.
Customize your home screen
Organize it:
Learn the basics 11