Motorola EP10 User manual

MOTOROLA EP10
PRODUCT GUIDE
OPTIMIZED FOR ENTERPRISE PERFORMANCE

MEET THE
MOTOROLA EP10:
The Motorola EP10™ proves our pioneering spirit still delivers. No other mobile computer packs full-sized
functionality and durability into such a handy, ergonomic device.
EP10 gives your mobile workforce all the uncompromised performance of our premium industrial handheld
devices – in a more affordable, compact form. There’s no better fit for users looking to work harder and
smarter in the field.
BUILT ON OMNII™,
PERFECTED THROUGH
OPEN SOURCE MOBILITY
By leveraging the extreme versatility of our core
Motorola Omnii technologies, the Motorola EP10™
delivers the right features for your mobile workers –
at the right size and price for their needs.
The launch of Motorola EP10 proves the strategic value of our commitment
to Open Source Mobility (OSM).
We can now adapt our ingeniously flexible mobile computing platform to
build a wide range of products that drive real-world business benefits:
> Extreme versatility
Allows us to bring high quality products to market faster –
giving you access to the most relevant mobile computing
technologies.
> Open innovation
helps foster new ideas and opportunities through
collaboration within www.ingenuityworking.com –
our online community.
> Customization options
Enable you to commission tailored hard- and software
solutions for specialized applications.

THE RIGHT FIT
FOR FIELD SERVICE TASKS
Today’s competitive business pressures can be tough. Boosting service levels at all points of contact is
essential, meaning your field workers need fast, reliable access to complex enterprise applications.
The Motorola EP10™ is built to deliver – with no trade-off between size, features, durability or price. It’s
the smarter solution to deploying consumergrade hardware for in-the-field tasks.
ULTIMATE WIRELESS
Dedicated 3.8G cellular radio
technology with full-featured
802.11 a/b/g/n WiFi and Bluetooth
2.0+ EDR.
LARGE 3.7" VGA TOUCH-SCREEN
EP10’s high-resolution display
provides sharp, clear visibility
– at all times.
UNCOMPROMISED PERFORMANCE
Texas Instruments AM3715 Sitara
ARM microprocessor delivers
industry-leading compute power
in a compact PDA.
INTERACTIVE SENSORS
Digital compass, gyroscope,
accelerometer, plus light and
proximity sensors help users
work smarter.
FIT FOR PURPOSE
Unlike consumer hardware, EP10
is made for mobile environments
– so it can handle tough tasks in
the field.
BUILT ON OMNII™,
PERFECTED THROUGH
OPEN SOURCE MOBILITY

THE MOTOROLA EP10:
OPTIMIZED FOR
INDUSTRIAL APPLICATIONS
EP10 boasts an extensive set of features that help
you minimize downtime; maximize productivity, and
reduce costs in the long-term.
Until now, businesses like yours have had to compromise
when choosing the right mobile solution for field-service
workers. Consumer-level hardware can’t cope with harsh
weather or environmental conditions. And specialized
rugged handhelds are often too costly or big. With the
Motorola EP10™, you can equip users a device optimized for
Enterprise performance – because it’s built on the same core
technology that powers Motorola Omnii™ family.

MOTOROLA EP10:
THE PRODUCT IN DETAIL
The EP10 is optimized for industrial applications,
offering all the features of a full-sized rugged
handheld – without the extra bulk.
INDUSTRY-LEADING POWER
•TheTexasInstrumentsAM3715SitaraARMmicroprocessor
delivers benchmark performance with an 800MHz clock speed and
ultra-fast 1600 Drystone MIPS (Millions of instructions per second)
•TheSitaraARMMPUisacontinuationoftheOMAP3™platform
•Superscalararchitecturesupportsmoreefcientcomputationallogic
•256RAM/2GBFlashmemoryprovidesbettersupportwhenrunning
multiple applications simultaneously
HIGH-SPEED WWAN RADIO
•EP10’sdedicatedradiodesignsgivecustomerstotalexibilityand
quicker data transfer across all applications – GSM/HSPA+ or
CDMA options available
•TheGSMHSPA+optionisfullyruggedizedforlongevitywithpeak
download and upload speeds of up to 14.4 Mbps and 5.76 Mbps
respectively for data-intensive tasks
•TheCDMAoptionoperateson800and1900MHzbands,delivering
high bandwidth data transmission and is compatible with
quad-band GSM/GPRS, EDGE and five UMTS bands for truly
global roaming
•Bothoffersignicantlyfasteruploadanddownloadspeedsthan
dual-mode PDAs
OPTIMAL VIEWING EXPERIENCE
•3.7"VGAcolortransectivedisplayhasahighresolutionof
480 x 640 and is sunlight readable by day – and backlit for
darker conditions
•Integratedtouch-screenisoperatedeitherbyngeror
passive stylus
FULL -SIZED FEATURES
•Microsoft®WindowsEmbeddedHandheldoperatingsystem
delivers full phone functionality
•Integrated3.2MPcameraincludesadualLEDash,automatic
focus and video capture
•Onboardscanningspeedsupdatacollectionviaabuilt-in1D
and 2D omni-directional imager
•StandardandhighcapacityLi-Ionrechargeablebatteryoptions
provide power to last an entire shift
•Built-in85dBmonospeaker,microphone,receiver,VoiP
walkie-talkie and speech recognition
SMART SENSORS
•EP10’sinteractivesensorsenablecontext-awarecomputinglike
never before to help mobile workers work smarter
•EP10ispackedwitheverythingfromproximityandlightsensorsto
an accelerometer, gyroscope, digital compass and GPS
•Keybenetsinclude:automaticbacklightingandscreenrotation;
improved location tracking, and more
COMPACT FORM FACTOR
•Size,formfactorandergonomicsareallEP10strengths:weighing
only 0.8 lb (345g), it’s light and well-balanced in the hand
•Thedurablecasemeasuresonly6.2"x3.1"x1.2"
(158mm x 78mm x 30.6mm) – so, it’s just as easy to pocket,
as it is to use
•Thebacklitkeypadisdesignedforambidextrous,one-handed
operation, and is available with wide-spaced Numeric, QWERTY
or AZERTY keys
BUILT TOUGH
•EP10’ssealingcerticationexceedsIP54,soit’swellprotected
against water and dust
•Multipledrops1.8m(6ft)topolishedconcrete;plus,1000tumbles
at 0.5m (1.6ft)
•Fieldoperativescanuseitinlowandhightemperaturesofbetween
14°F to 122°F (-10°C to +50°C)
CUSTOMIZED BY YOU
•ExtremeversatilityisbuiltintoMotorolaOmnii™technologies,
including the EP10
•ThroughOpenSourceMobilityandingenuityworking.com,youcan
collaborate with our partners and resellers to make the most of our
 soft-andhardwaredevelopmentskits(SDKandHDK)
•Togetheryoucancreatecustomizedfeaturesforhighlyspecialized
applications and business needs
SPECIALIZED ACCESSORIES
•Singleandquaddockdesk-top,CLAand4-slotchargers
•USBandR232snapmodules
•Passiveandactivevehicle-mountcradles
•Carryingcaseoptions
•Handstrap,stylusandtether

Field service engineers are tasked with a tough job: delivering consistently high service, right where it
matters most – out on the front line. EP10™ equips them with the tools that they need to access, capture
and transfer data quickly and simply. So, they’re free to focus on the job at-hand.
FIELD SERVICES
UTILITIES
EP10 helps utility workers log and share meter consumption and diagnostics readings to improve information accuracy and availability in the field.
Touch-Screen
Integrated touch-screen combined with 1D and 2D omni-directional imager to eliminate
paperwork and manual data entry.
3.8G
3.8G cellular radio options allow workers to wirelessly send readings back to base.
Keypad
Backlit keypad with Numeric, QWERTY and AZERTY keys minimize agent errors and inefficiencies.
KEY BENEFITS
ASSET MAINTENANCE
With EP10, asset maintenance workers can use the built-in 2D imager to simplify systems and equipment audits at disparate client locations.
Large Screen
Large3.7"VGAcolordisplayandclass-leadinggraphicsgivesharp,clearviewsofschematics
to aid installations or repairs.
Touch-Screen
Touch-screen with passive stylus streamlines signature-capture for payment or receipt of
services rendered.
Camera
Integrated 3.2MP color camera with video allows asset condition to be recorded in the field.
WLAN
Wireless connectivity allows mobile workers to order parts – anywhere.
KEY BENEFITS

Business is relentless for postal and courier services: the clock is always ticking, and
customers won’t wait. EP10™ provides intelligent, connected computing to ensure the right
packages are delivered to the right people – on-time, every time.
POSTAL AND COURIER SERVICES
Track Every Package
Integrated WWAN radio, omni-directional imager and GPS navigation enable
real-time track and trace of every package.
GPS Navigation
GPS navigation optimizes vehicle route planning for dispatch and delivery.
Connectivity
Ultimate connectivity helps workers resolve issues by accessing key data and
escalating calls in the field.
Camera
Built-in color camera records damaged parcels or goods.
Touch-Screen
Touch-screen with stylus means signature-capture is easy – even with
gloved hands.
KEY BENEFITS

Direct Store Delivery (DSD) presents unique business challenges: the logistics of coordinating
sales, manufacturing, storage, inventory control, transportation and delivery are huge. EP10™
helps mobile workers optimize service at the points of sale and consumption by enabling data
capture and access in real-time.
GPS Navigation
GPS navigation integrates with vehicle sensors to increase the accuracy of route
planning and goods tracking – perfect for perishable or time-sensitive orders.
Touch-Screen
On-board touch-screen and imager records barcodes for price checks and
inventory control.
Touch-screen captures signatures and payment receipts at pick-up and drop-off.
WWAN
WWAN connectivity allows workers to access client information or update CRM
databases in the field.
Camera
Integrated color camera captures damaged goods or in-store product displays.
Printer
Printer add-on (plug-in or via Bluetooth) enables document sharing.
KEY BENEFITS
DIRECT STORE DELIVERY

GOODS TRANSPORTATION
IP54-rating
IP54-rating allows full functionality in harsh conditions, resisting rain, dust and debris.
1D scanner
1D imager provides essential scanning capabilities at pick-up and delivery,
plus tracking for warehousing and cross-dock applications.
GPS
GPS assists with scheduling, routing and dispatch to improve efficiencies and users’
ability to meet service level agreements (SLAs).
1D and 2D imager
1D and 2D imager provides essential scanning capabilities at pick-up and delivery,
plus tracking for warehousing and cross-dock applications.
Camera
Built-in color camera and touch-screen capture signatures and damaged goods.
WWAN
WWAN radio technologies ensure continuous contact to monitor orders, equipment
and workers across a moving fleet.
KEY BENEFITS
Tracking goods along the supply chain is no easy job. Mass shipments are constantly on the
move, traveling between locations – by road, rail, sea and air. EP10™ delivers the durability and
features logistics and distribution workers need for complete visibility of orders, wherever they
are or need to go.

Any kind of ticketing application succeeds or fails on one thing: logistics. Few tasks are as
crucial to smooth running as efficiently managing the numbers, movements and security of travel
passengers or event attendees. EP10™ mobilizes and streamlines ticket verification for increased
accuracy and reduced costs.
2D imager
2D imager allows tickets and passes to be scanned and checked at the gate or on
the move, minimizing queue times for visitors, and eliminating the possibility of
unauthorized entry.
Walkie-Talkie
VoIPwalkie-talkieensuresmobileticketingandsecurityofcialscanquickly
communicate to identify and resolve issues or disruptions that could compromise
health and safety or floorspace allocation.
Printer
Printer add-on (via plug-in or Bluetooth) enables special passes to be issued remotely.
Lightweight
Light weight and compact dimensions fit a wide range of mobile ticketing applications
across events management and mass transit, including rail, subways, air travel,
ferries, buses and taxi services.
KEY BENEFITS
MOBILE TICKETING