Motorola i560 User manual

Nextel
iDEN
Digital Multi-service Data-capable Phone
i 560 Phone User’s Guide
FINAL
@NNTN6253A@
NNTN6253A

i
Contents
Getting Started........................................... 1
Removing the Battery Door ...............................3
Locating Your SIM Card ....................................3
Battery ...............................................................4
Powering On and Off.........................................6
Activating Service..............................................6
Enabling Security ..............................................6
Phone Programming .........................................7
Finding Your Phone Number and Direct
Connect®Number ........................................7
Nextel® Voice Mail.............................................7
Nextel Worldwide®Service ...............................7
Customizing Features .......................................8
Phone Basics ....................................................8
SIM Card Security ...........................................12
Locking the Keypad.........................................17
Antenna ...........................................................17
Accessories .....................................................18
Wireless Local Number Portability: Bringing
Your Phone Number From Another
Carrier.........................................................18
Nextel®Customer Care...................................19
Understanding Status Messages ....................19
Making Calls .............................................20
Phone Calls .....................................................20
Direct Connect®Calls .....................................20
Walkie-Talkie...................................................21
Group ConnectSM Calls...................................21
Talkgroup Calls ...............................................26
Receiving Calls ...............................................27
Choosing a Number to Call .............................28
Missed Phone Calls ........................................29
Using Speakerphone.......................................30
Using Mute ......................................................30
Making Emergency Phone Calls .....................30
Call Alerts..................................................32
Sending Call Alerts..........................................32
Receiving Call Alerts .......................................32
Using the Call Alert Queue..............................32
Direct TalkSM.............................................34
Off-Network Walkie-Talkie ..............................34
Channels and Codes.......................................35
Private Direct TalkSM Calls..............................37

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Making Emergency Calls
while in Direct TalkSM Mode .......................38
Setup Options..................................................38
Recent Calls ............................................. 40
Calls and Call Alerts ........................................40
My Info From Other Phones ............................40
Contact Information From Other Phones ........41
Viewing the Recent Calls List..........................41
Storing Items to Contacts ................................42
Deleting Items .................................................42
Making Calls From the Recent Calls List ........43
Entering Text............................................ 45
Using Alpha Mode ...........................................45
Using Word Mode............................................45
Special Function Keys.....................................46
Using Numeric Mode.......................................47
Using Symbols Mode ......................................47
Contacts ................................................... 48
Viewing Contacts.............................................49
Creating Entries...............................................50
Storing Numbers Faster ..................................52
Editing Entries .................................................52
Deleting Entries...............................................53
Checking Capacity ..........................................53
Creating Pauses and Waits.............................53
International Numbers.....................................54
Memo .........................................................55
Call Forwarding ........................................56
Forwarding All Calls ........................................56
Turning Off Call Forwarding ............................57
Forwarding Missed Calls .................................57
Viewing Call Forwarding Settings ...................58
Advanced Calling Features .....................59
Call Waiting .....................................................59
Switching Between Calls.................................59
Putting a Call on Hold .....................................60
Calling 2 People ..............................................60
Creating Pauses and Waits While Dialing.......61
Making International Calls ...............................61
Setting One Touch Direct Connect®...............61
Setting Flip Actions .........................................62

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Call Timers ......................................................63
Using Your Phone as a Modem ......................64
Making TTY Calls ............................................65
Special Dialing Codes .....................................66
Nextel®Phone Services .......................... 68
Caller ID ..........................................................68
Per-Call Blocking.............................................68
Per-Line Blocking ............................................68
Second Line Service .......................................68
Call Restrictions ..............................................69
Nextel®411 .....................................................69
Ring Tones ............................................... 70
Setting Your Phone to Vibrate.........................70
Ring and Vibrate..............................................71
Assigning Ring Tones to Contacts ..................71
Viewing Ring Tone Assignments.....................71
Downloading More Ring Tones .......................72
Managing Memory...........................................72
Deleting Custom Ring Tones ..........................72
Message Center........................................73
Accessing the Message Center ......................73
Message Center Options ................................73
Receiving Messages ................................74
Message Notifications .....................................74
Retrieving Messages.......................................75
Voice Mail Messages................................76
Receiving a Message......................................76
Accessing Voice Mail from
the Message Center ...................................76
Sending Unanswered Calls to Voice Mail .......76
Nextel®Voice Mail ....................................77
Setting Up Your Voice Mail Box ......................77
Playing Messages ...........................................77
Changing Your Password ...............................78
Recording Your Name.....................................78
Recording Your Active Greeting......................79
Advanced Voice Mail Features .......................79
Nextel®Voice Mail Tree ..................................84

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v
Multimedia Messages.............................. 85
Navigating the Inbox, Drafts, and Sent Items..85
Creating and Sending Messages ....................85
Drafts...............................................................94
Sent Items .......................................................95
Receiving a Message ......................................96
Navigating a Message.....................................97
Viewing Received Messages
from the Message Center ...........................97
Actions for Received Messages ......................98
Customizing MMS .........................................101
Managing Memory.........................................104
SMS Messages....................................... 105
Receiving a Message ....................................105
Reading From the Message Center ..............105
Calling and Storing Numbers ........................105
Wireless Data Services ......................... 107
Wireless Data Services .................................107
Accessing Wireless Data Services
From Your Phone .....................................108
Navigation Keys ............................................108
Guides and Demos........................................109
My Pictures .............................................110
Viewing Pictures............................................110
Getting File Information.................................110
Deleting Pictures ...........................................110
Managing Memory ........................................110
My Info .....................................................111
Viewing My Info.............................................111
Editing My Info ..............................................111
Setting Sending Options ...............................112
Using Nextel Direct SendSM ..................114
Sending My Info and Contact Information .....114
Voice Records ........................................116
Creating Voice Records ................................116
Playing Voice Records ..................................116
Labeling Voice Records ................................116
Deleting Voice Records.................................116
Locking Voice Records .................................117
Managing Memory ........................................117
JavaTM Applications...............................118
Installing Applications....................................118

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Running Applications.....................................118
Suspending Applications ...............................118
Resuming Applications..................................119
Ending Applications.......................................119
Downloading Applications .............................119
Deleting Applications.....................................119
Managing Memory.........................................120
Shortcuts on the Main Menu .........................120
Java Applications and GPS Enabled.............121
Digital Rights Management (DRM)....... 124
Managing Items.............................................124
GPS Enabled .......................................... 126
IMPORTANT: Things to Keep in Mind ..........126
Making an Emergency Call ...........................127
Viewing Your Approximate Location .............128
Enhancing GPS Performance .......................129
Updating Satellite Almanac Data...................131
Setting Privacy Options .................................132
Using GPS with Map Software ......................133
Datebook .................................................135
Viewing Datebook .........................................135
Creating Events.............................................136
Editing Events ...............................................138
Deleting Events .............................................139
Receiving Reminders ....................................139
Making Calls From Datebook and
Datebook Reminders ................................140
Customizing Datebook Setup........................141
Customizing Your Phone.......................142
Setting the Volume........................................142
Setting Your Phone to Vibrate.......................142
Changing the Look of Your Phone ................142
Airplane Mode—
Temporarily Turning Off Calls...................144
Using Settings ...............................................144
Profiles ....................................................149
Viewing Profiles.............................................149
Switching Profiles..........................................149
How Changing Settings Affects Profiles........149
Temporary Profiles ........................................150
Creating Profiles............................................151

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Editing Profiles ..............................................151
Deleting Profiles ............................................151
Setting Call Filtering ......................................152
Shortcuts ................................................ 154
Creating a Shortcut .......................................154
Using a Shortcut............................................154
Editing a Shortcut ..........................................155
Deleting Shortcuts .........................................155
Using a Headset..................................... 156
Attaching a Headset ......................................156
Using a Remote PTT Button .........................156
Nextel®Customer Care ......................... 157
Domestic Customer Care ..............................157
Nextel Worldwide®Customer Care...............157
Nextel®Terms and
Conditions of Service ........................ 158
Safety and General Information ........... 180
RF Operational Characteristics .....................180
Portable Radio Product Operation and
EME Exposure..........................................180
Electromagnetic Interference/Compatibility...183
Medical Devices ............................................183
Operational Warnings ...................................184
Operational Cautions ....................................185
Accessory Safety Information .......................186
Hearing Aid Compatibility .....................188
MOTOROLA LIMITED WARRANTY .......189
Patent and Trademark Information.......193
Index ........................................................194

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ii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name:
i 560
Model Number: H65XAN6RR4BN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
volume
controls
push-to-talk (PTT)
button
audio jack
speaker
(in back)
external
display
retractable
antenna
microphone
option keys
earpiece
internal
display
power
button
back key space key
light sensor
accessory
connector

2
To start using your i 560 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable security.
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
the option keys will be
represented by A.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen; using Wireless Data
Services, returns to home page.
tActs like swhen the flip is closed; turns
Direct Connect® / Group ConnectSM
speaker on and off; used with voice
names and voice records.
.Acts like ewhen the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.

3
Getting Started
Removing the Battery Door
1Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2Slide the release button back until it releases the
battery door.
3Allow the battery door to pop up, slide it forward,
and remove it from the back of your phone.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one
that is in your phone, please contact Nextel
Customer Care to verify that the SIM card you want
to use is compatible with your phone.
release
button
SIM card

4
Battery
Battery
Inserting the Battery
Your phone comes with a Standard Lithium Ion
Battery.
1Remove the battery door.
2Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3Replace the battery door and press it gently until
you hear a click.
Charging the Battery
Your phone comes with a rapid travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
connector
cover

5
Getting Started
Charger Attached or Device Attached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
grid below to determine appropriate charging
times.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by lifting it out from the side.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
Battery Charger
Rapid Standard
Standard
Lithium Ion
2 hours 4 hours
High
Capacity
Lithium Ion
3.5 hours 7 hours

6
Powering On and Off
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1Open the flip.
2Press p.
Note: Pressing pfor more than 5 seconds turns
on Airplane mode. See “Airplane Mode—
Temporarily Turning Off Calls” on page
144.
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
To power your phone off:
1Open the flip.
2Press and hold p.
Activating Service
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.
Enabling Security
You must enable security the first time you power
on your phone or within 10 days of first activation of
your phone.
1Press Aunder Ok.
Note: If you press Aunder Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompted to enable security before you
can use Wireless Data Services.
2You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3Press eto return to the idle screen.

7
Getting Started
Phone Programming
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroups. If there are other subrscibers on
the same account, you will also receive the PTN’s
and Direct Connect numbers of those subscribers,
up to 250.
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press Aunder Goto.
2You are prompted to accept changes to your
lists. Press Aunder Ok.
3You are prompted again to accept changes to
your lists. Press Aunder Ok.
4A confirmation screen displays. Press Aunder
Ok.
5Press eto return to the idle screen.
Finding Your Phone Number
and Direct Connect®Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information:
Line 1 and Line 2 are your phone numbers. Direct
Connect is your Direct Connect number, the
number that others use to contact you using Direct
Connect walkie-talkie service. These numbers
appear when you receive your alert notification
after enabling security on your phone.
See “My Info” on page 111 for more information
about this feature.
Nextel® Voice Mail
You must set up your voice mail box before you
can retrieve messages. See “Setting Up Your
Voice Mail Box” on page 77.
Nextel Worldwide®Service
You can use your phone to make calls
internationally in select cities using other iDEN®
networks by calling Nextel Customer Care to
activate international dialing on your account.
Countries in which you can use your phone include
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, the Philippines, Singapore, and South
Korea*.
* Credit approval may be required. Other conditions may apply.

8
Customizing Features
Customizing Features
You can control many features of your phone,
including the size of the text on the display, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 142.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
status icons
text area
menu icon
display options

9
Getting Started
4Press Oto see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 146.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
•From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon Sappears any time a context-sensitive
menu is available. Press mto access the menu.
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 143).
aNet Access to Wireless Data
Services. See page 107.
qJava Apps Java applications on your
phone. See page 118.
bSettings Customize your phone.
See page 142.
mRing Tones Assign ring tones and turn
ringer off. See page 70.
jMy Info View personal phone
information, including
phone number and Direct
Connect number. See
page 7.
mDirecTalk Launch Direct TalkSM.
Access Setup and Help.
See page 34.
QWalkie-Talkie Access any Direct Connect
numbers and Groups on
your phone. See page 21.

10
Phone Basics
cVoiceRecord Record and play audio
messages. See page 116.
[My Pictures Access stored pictures.
See page 110.
lGPS Find your approximate
geographical location. See
page 126.
dContacts Create, view, store, edit
Contacts and Groups. See
page 48.
eMessages Access messages. See
page 73.
fCall Forward Set call forwarding options.
See page 56.
oDatebook Schedule appointments.
See page 135.
gMemo Store a number to access
later. See page 55.
hCall Timers Phone usage information.
See page 63.
iRecent Calls Lists recent calls. See
page 27.
sShortcuts Create shortcuts to
screens. See page 154.
pProfiles Groups of settings you
apply together. See
page 149.
kCall Alert Lists call alerts. See
page 32.
nDownloads Provides a catalog of ring
tones, wallpaper, games
and Java applications that
you can download directly
to your phone. Items in this
catalog change frequently,
so check regularly for fresh
content. See page 72.

11
Getting Started
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
Battery Strength — A fuller battery
indicates a greater charge.
opq
rs
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
APhone In Use — Your phone is
active on a phone call.
BDirect Connect In Use — Your
phone is active on a Direct Connect
call.
SGroup In Use— Your phone is
active on a Group call.
CTalkgroup In Use — Your phone is
active on a Talkgroup call.
12Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
GL
IJ
HK
Call Forward — Your phone is set
to forward calls. See “Call
Forwarding” on page 56.
QRM Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 70.
u Speaker Off — Sets Direct Connect
and Group Connect sound to come
through the earpiece rather than
through the speaker.
w xT
yz
Messages — You have one or
more messages. See page 73.
ljik
mXnW
T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text” on page 45.
DE Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connection.
UAirplane Mode — Your phone is
set to Airplane Mode. See “Airplane
Mode—Temporarily Turning Off
Calls” on page 144.