Motorola Moto G100 User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All
other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 3
Copy data from old phone 5
Manage dual SIMs 7
Set up voicemail 8
Set up email 8
Prepare for emergencies 10
Make it yours 11
Learn the basics 12
About your home screen 12
About your lock screen 12
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 21
Get around on your phone 23
Learn gestures 23
Move between apps and screens 24
Use quick settings 25
Turn screen off and on 28
Adjust volumes 28
Frequently used tools 31
Turn flashlight on and off 31
Take screenshots 31
Record your screen 32
Control phone with your voice 33
Get directions to a location 34
Use clock and weather widget 35
Manage time spent on your phone 37
Work with text 40
Use onscreen keyboard 40
Cut, copy, paste text 41
Use voice typing 42
Fill in forms automatically 42
Personalize your phone 43
Home screen 43
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Change wallpaper 43
Customize your Favorites tray 43
Add widgets, shortcuts, or folders 43
Remove widgets, shortcuts, or folders 46
Remake your home screen with launchers 46
Lock screen 47
Use a screen saver 47
Sounds 48
Set ringtones 48
Enhance sound 49
Avoid interruptions with Do Not Disturb 50
Stop phone from speaking 53
Other sound settings 54
Silence “Hello Moto” during power up 54
Turn off charging sounds 54
Apps 55
About your apps 55
View two apps on screen 59
View notifications 61
About Moto experiences 62
Enhance your gaming 63
Manage your apps 66
Install or update apps 66
Manage or delete apps 68
Protect against harmful apps 70
Search and browse 72
Search the web 72
Search your phone 74
Browse websites 75
Text messaging 77
About text and multimedia messages 77
Read, send, manage text messages 77
Add attachments 80
Save attachments from text message 80
Turn group messaging on or off 81
Change default messaging app 81
Control notifications for text messages 81
Change text message reply to incoming calls 82
Get text messages on your computer 82
Email 84
Read, send, manage emails 84
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View email attachments 85
Preview inboxes from home screen 86
Add email signature 86
Control email notifications 86
Calendar app 88
About the calendar 88
Find calendar events 88
Create and manage events 89
Control notifications for calendar events 89
Clock app 91
Set alarms 91
Use timer or stopwatch 91
Set date and time 93
Calls, contacts, voicemail 95
Phone calls 95
Answer calls 95
Make calls 96
During a call 97
Make video calls 99
Make conference calls 99
Block calls and texts 99
Turn call waiting on and off 100
View and delete call history 101
Make emergency call from locked phone 102
Contacts 103
Add contacts 103
Edit or delete contacts 104
Star your favorite contacts 105
Sort contacts 105
Share contacts 106
Voicemail 108
Use voicemail 108
Send all calls from contact to voicemail 109
Music 110
Listen to music 110
Transfer music files 110
Connect a MIDI device 111
Battery 112
Charge phone 112
Extend battery life 112
Prevent overcharging 114
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Use Battery Saver mode 114
Show battery percentage in status bar 115
Storage 116
About storage options 116
Manage phone storage 116
Manage SD card 117
Find downloaded files 118
Recover recently deleted files 119
Upload music to cloud 119
Upload photos and videos 120
Scan documents and make copies 120
Network and internet 122
Connect to Wi‑Fi networks 122
Use Airplane mode 123
Control data usage 123
Share your internet connection 125
Connect to VPNs 128
Connected devices 129
Connect with Bluetooth™ 129
Connect with Wi-Fi Direct 131
Make contactless payments 131
Share or receive with NFC 132
Ready For 133
About Ready For 133
Set up phone for external display 133
Mobile desktop 135
Video calls and recording 137
Gaming 139
Cast screen or media to TV 139
Share files and links with nearby Android phones 141
Transfer files between phone and computer (USB) 143
Print from your phone 144
About wireless sharing 145
Other settings 148
Apps & notifications 148
Change app settings 148
Choose how apps notify you 149
Display 153
Adjust screen brightness 153
Adjust screen colors at night 153
Change display style 153
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Use Dark theme 154
Show apps full screen 154
See Peek Display notifications 155
Change screen timeout 156
Stop automatic rotation 157
Choose color mode 157
Adjust refresh rate 157
Change font and display size 158
Set recording options 158
Set lock screen preferences 158
Adjust screenshot settings 159
Location 160
Use location services 160
Security 162
About security 162
Protect against harmful apps 163
Be ready to find a lost phone 163
Lock and unlock phone 164
Set screen lock 164
Adjust lock options 165
Unlock with trusted devices 166
Unlock with your face 167
Unlock at trusted places 168
Keep phone unlocked while it's on you 169
Use fingerprint security 169
Pin an app screen 171
Lock SIM card 172
Accounts 174
Add or remove accounts 174
Change name & info in your Google account 175
Sync apps with your Google account 175
Control what info Google collects 176
Accessibility 178
Visual assistance 178
Hearing assistance 180
Use accessibility shortcuts 182
System 184
Languages & input 184
Customize the keyboard 184
Use multiple languages 185
Gestures 187
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Set Power button gesture 187
Customize Power button gesture 187
Change System navigation 187
Turn flashlight on and off 188
Twist phone to open camera 188
Back up phone 189
Users and guests 191
Share your phone 191
Add, modify, remove users 192
Add or delete guest 193
About phone 194
Record your IMEI number 194
Find legal and product information 194
Fix a problem 195
Hardware issues 195
Phone is slow or unstable 195
Phone feels warm or hot 195
Phone won't turn on 196
Phone restarts or crashes 196
Screen is frozen or won't respond 197
Screen displays wrong colors 198
SD card problems 198
Call and SIM issues 201
Problems making/receiving calls 201
Problems during calls 202
Battery issues 205
Charging problems 205
Battery drains too fast 206
Bluetooth, Wi-Fi, USB issues 207
Bluetooth problems 207
Wi-Fi problems 209
Can't transfer files or connect to computer 210
Account and sign-in issues 212
Forgot unlock code 212
Can't sign in to Google 212
Account sync issues 212
App issues 214
App or widget problems 214
Camera problems 215
Messaging problems 216
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Gmail problems 218
Play Store problems 218
Maintenance procedures 219
Update Android software 219
Reset Wi-Fi, cellular data, and Bluetooth 219
Reset phone 220
Get more help 221
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Google Assistant button
3. Ultra-wide camera (To learn more, read help in the Camera app.)
4. Proximity sensor
5. Microphone
6. Earpiece
7. Front camera
8. Volume up/down button
9. Power button and fingerprint sensor
Set up phone 1