Motorola iDEN i355 User manual

Motorola
iDEN
Digital Multi-service Data-capable Phone
i 355 Phone User’s Guide
@NNTN6059A@
NNTN6059A

IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models:
i 30 sx , i 35 s ,
i 50 sx , i 55 sr , i 58 s , i 60 c , i 80 s , i 85 s , i 88 s , i 90 c , i 95 cl
series, and the
i 2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.

i
Contents
Getting Started........................................... 1
Removing the Battery Door ...............................2
Locating Your SIM Card....................................3
Activating Service..............................................6
Powering On and Off.........................................6
Enabling Over-the-Air Security..........................6
Phone Programming .........................................7
Finding Your Phone Number and Private ID .....7
Phone Basics ....................................................7
SIM Card Security ...........................................11
Accessories.....................................................15
For More Information.......................................15
Making Calls............................................. 16
Phone Calls.....................................................16
Private Calls ....................................................16
Receiving Calls................................................16
Ways to Enter Calls.........................................17
Missed Phone Calls.........................................19
Using Speakerphone.......................................19
Using Mute ......................................................19
Making Emergency Phone Calls .....................20
MOTOtalkTM ..............................................21
Channels and Codes.......................................22
Private MOTOtalk Calls...................................24
Emergency Calls Using MOTOtalk .................25
Setup Options .................................................25
Call Alerts..................................................27
Sending Call Alerts..........................................27
Receiving Call Alerts .......................................27
Using the Call Alert Queue..............................27
Recent Calls..............................................29
Viewing Recent Calls ......................................29
Storing Recent Calls to Contacts ....................29
Deleting Recent Calls......................................30
Contacts ....................................................31
Viewing Contacts ............................................32
Creating Entries ..............................................33
Storing Numbers From the Idle Screen...........34
Editing Entries .................................................35

ii
Deleting Entries ...............................................35
Checking Capacity ..........................................35
Creating Pauses and Waits.............................35
International Numbers .....................................36
Accessing Contacts with GSM Phones...........36
Call Forwarding........................................ 37
Forwarding All Calls ........................................37
Turning Off Call Forwarding ............................38
Forwarding Missed Calls .................................38
Viewing Call Forwarding Settings....................39
Advanced Calling Features..................... 40
Call Waiting .....................................................40
Switching Between Calls .................................40
Putting a Call on Hold......................................41
Calling 2 People ..............................................41
Creating Pauses and Waits While Dialing.......42
Making International Calls ...............................42
Setting One Touch PTT...................................42
Call Timers ......................................................43
Using Your Phone as a Modem ......................44
Making TTY Calls ............................................45
Group Calls and
Selective Dynamic Group Calls...........47
Group Calls .....................................................47
Selective Dynamic Group (SDG) Calls ...........49
Memo .........................................................54
Ring Tones................................................55
Setting Your Phone to Vibrate.........................55
Ring and Vibrate .............................................56
Assigning Ring Tones to Contacts ..................56
Viewing Ring Tone Assignments ....................56
Downloading More Ring Tones .......................56
Managing Memory ..........................................56
Deleting Custom Ring Tones ..........................57
Entering Text ............................................58
Using Alpha Mode ...........................................58
Using Word Mode ...........................................58
Special Function Keys.....................................59
Using Numeric Mode.......................................60
Using Symbols Mode ......................................60

iii
Messages ................................................. 61
Message Notifications .....................................61
Message Center ..............................................62
Voice Mail Messages ............................... 63
Receiving a Message ......................................63
Accessing Voice Mail from
the Message Center ...................................63
Sending Unanswered Calls to Voice Mail .......63
MOSMS Messages ................................... 64
Setting Up........................................................64
Receiving a Message ......................................64
Reading from the Message Center .................65
Creating and Sending Messages ....................65
Sorting Messages............................................68
Managing Memory...........................................68
My Pictures............................................... 69
Viewing Pictures..............................................69
Getting File Information ...................................69
Deleting Pictures .............................................69
Managing Memory...........................................69
My Info .......................................................70
Viewing My Info ...............................................70
Editing My Info ................................................70
Setting Sending Options .................................71
Using Send via PTT ..................................72
Sending My Info and Contact Information .......72
Datebook ...................................................74
Viewing Datebook ...........................................74
Creating Events...............................................75
Editing Events .................................................77
Deleting Events ...............................................77
Receiving Reminders ......................................78
Making Calls From Datebook..........................78
Customizing Datebook Setup..........................79
Java Applications.....................................80
Installing Applications......................................80
Running Applications ......................................80
Suspending Applications .................................80
Resuming Applications....................................81
Ending Applications.........................................81

i
v
Downloading Applications ...............................81
Deleting Applications.......................................81
Managing Memory...........................................82
Shortcuts on the Main Menu ...........................82
Java Applications and GPS Enabled...............83
Digital Rights Management (DRM) ......... 86
Managing Items...............................................86
GPS Enabled ............................................ 88
IMPORTANT: Things to Keep in Mind ............88
Making an Emergency Call .............................89
Viewing Your Approximate Location ...............90
Enhancing GPS Performance .........................91
Updating Satellite Almanac Data.....................93
Setting Privacy Options ...................................93
Using GPS with Map Software ........................95
Voice Records.......................................... 97
Creating Voice Records ..................................97
Playing Voice Records ....................................97
Labeling Voice Records ..................................97
Deleting Voice Records...................................98
Locking Voice Records....................................98
Managing Memory ..........................................98
Customizing Your Phone.........................99
Setting the Volume..........................................99
Setting Your Phone to Vibrate.........................99
Changing the Look of Your Phone ..................99
Airplane Mode—
Temporarily Turning Off Calls...................101
Using Settings ...............................................101
Profiles ....................................................106
Viewing Profiles.............................................106
Switching Profiles..........................................106
How Changing Settings Affects Profiles........106
Temporary Profiles........................................107
Creating Profiles............................................108
Editing Profiles ..............................................108
Deleting Profiles ............................................108
Setting Call Filtering ......................................109
Shortcuts.................................................111
Creating a Shortcut .......................................111
Using a Shortcut............................................111
Editing a Shortcut ..........................................112

v
Deleting Shortcuts .........................................112
Using a Headset..................................... 113
Attaching a Headset......................................113
Using a Remote PTT Button .........................113
Understanding Status Messages ......... 114
Safety and General Information ........... 116
RF Operational Characteristics .....................116
Portable Radio Product Operation and
EME Exposure..........................................116
Electromagnetic Interference/Compatibility...119
Medical Devices ............................................119
Operational Warnings....................................120
Operational Cautions.....................................121
Accessory Safety Information........................122
MOTOROLA LIMITED WARRANTY .......124
Limited Warranty
Motorola Communication Products
(International)......................................128
Patent and Trademark Information.......132
Index ........................................................133
Driving Safety Tips.................................139

v
i
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name:
i 355
Model Number: H72XAH6RR1AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
audio jack
volume
controls
speaker
(in back)
Push-To-Talk
(PTT) button
microphone
accessory connector
speaker on/off
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen.
tTurns speaker on; used with voice names
and voice records.

2
Getting Started
To start using your i 355 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable over-the-air security if you are prompted
to.
Removing the Battery Door
1Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2Slide the release button forward until it releases
the battery door.
Note: If the release button does not slide
forward to release the battery door, rotate
the circular piece in the center of the
release button to unlock it.
3Remove the battery door from the back of your
phone.
release
button

3
Locating Your SIM Card
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 14.
If there is no SIM card in your phone or the box,
contact your service provider.
Battery
Inserting the Battery
1Remove the battery door.
2Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3Replace the battery door and press it gently until
you hear a click.
SIM card
holder
SIM card

4
Getting Started
4If you want to ensure the battery door does not
accidentally come off, rotate the circular piece in
the center of the release button to lock it.
Charging the Battery
Your phone comes with a standard travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
Charger Attached appears on the display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times” on page 5.
connector cover

5
Locating Your SIM Card
Charging Times
See your battery and charger to determine the
appropriate charging time.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by pushing the battery
toward the antenna and lifting it out.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Battery Charger
Rapid Mid-Rate
High
Performance
2.5 hours 6 hours
Maximum
Capacity
4 hours 10.5 hours

6
Getting Started
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your phone on:
3Press p.
To power your phone off:
4Press and hold p.
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 11
.
Press Aunder Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on
page 12).
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
Enabling Over-the-Air
Security
If you are set up to receive over-the-air
programming from your service provider, you must
enable security the first time you power on your
phone or within 10 days of first activation of your
phone:
1When you power on your phone for the first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.

7
Phone Programming
Note: If you press Aunder Later, you will be
prompted to enable security each time
you power on your phone until you press
Aunder Ok.
2Press Aunder Ok.
3You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4Press eto return to the idle screen.
Phone Programming
Within 24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Talkgroup lists for Private calls.
To accept programming:
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press Oor press A
under Goto.
2You are prompted to accept changes to your
lists. Press Oor press Aunder Ok.
3If you are prompted again to accept changes to
your lists, press Oor press Aunder Ok.
4A confirmation screen displays. Press Oor
press Aunder Ok.
5Press eto return to the idle screen.
Finding Your Phone Number
and Private ID
My Info lets you view your phone number, Private
ID, and other phone information:
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information.
Line 1 and Line 2 are your phone numbers.
Private is your Private ID, the number that others
use to contact you using Private service. These
numbers appear when you receive your alert
notification after enabling security on your phone.
See “My Info” on page 105 for more information
about this feature.
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.

8
Getting Started
The screen shown is the idle screen. The text that
appears on your idle screen depends on your
service provider. The idle screen appears when
your phone is on, but not engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
4Press Oto see the Security screen.
status icons
text area
menu icon
display options

9
Phone Basics
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 103.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon Sappears any time a context-sensitive
menu is available. Press mto access the menu.
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons.
aBrowser Browse the Web.
qJava Apps Java applications on your
phone. See page 80.
bSettings Customize your phone. See
page 99.
mRing Tones Assign ring tones and turn
ringer off. See page 55.
cVoiceRecord Record and play audio
messages. See page 97.
jMy Info View personal phone
information, including phone
number and Private ID. See
page 7.
lGPS Find your approximate
geographical location. See
page 88.
dContacts Create, view, store, edit
Contacts and SDG lists. See
page 31.

10
Getting Started
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
eMessages Access messages. See
page 53.
fCall Forward Set call forwarding options.
See page 37.
oDatebook Schedule appointments. See
page 74.
gMemo Store a number to access
later. See page 54.
hCall Timers Phone usage information.
See page 43.
iRecent Calls Lists recent calls. See
page 29.
sShortcuts Create shortcuts to screens.
See page 111.
pProfiles Groups of settings you apply
together. See page 106.
kCall Alert Lists call alerts. See page 27.
mMOTOtalk/MT
Options
Launch/Exit MOTOtalk
Access MOTOtalk Setup and
Help. See page 21.
Note: MOTOtalk may not
be offered by your
service provider.
abcd
efgd
Battery Strength — A fuller battery
indicates a greater charge.
opqr
s
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
APhone In Use — Your phone is
active on a phone call.
BPrivate In Use — Your phone is
active on a Private call.
CTalkgroup In Use — Your phone is
active on a group call.
SSDG Call In Use— Your phone is
active on a SDG call.
Note: Selective Dynamic Group
Calling (SDGC) may not
be offered by your service
provider.