Motorola KRZR K3 Instruction Manual

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K3 Frequently Asked Questions
Q: Why have the battery icons on the accessory handset display stopped
scrolling even when the phone is placed on the charger?
A: The cordless handset might not be properly positioned in the charger. Please
adjust the handset slightly until you hear the confirmation beep.
The cordless handset metal charging pins at the bottom of the phone may need
to be cleaned. Please clean the metal contacts with a cloth moistened with
alcohol.
The battery might already be fully charged. In this case the icon will be static.
Q: Why can't I hear a dial tone on my accessory handset even when the
TALK key is pressed?
A: The base might be disconnected from the electrical outlet. Please check the
base power connection or unplug the unit for 15 seconds and then plug the unit
back in.
The battery might be out of power. Please charge the battery for 24 hours.
The cordless handset may be too far from the base. Please move the handset
closer to the base.
The telephone line cord may not be the proper one. Please only use the
telephone line cord provided.
Q: Why do I hear poor audio quality from the accessory handset?
A: The base might be placed too close to electrical appliances, a reinforced
concrete wall or metal door frames. Please keep the base away from those
possible wireless obstructers.
Q: Why doesn’t the phone ring when calls come in?
A: The ringers may be set to “off”. Please activate the ringer or increase the
ringer volume on the handsets.
Q: Why doesn’t the caller ID display on my phone?
A: Caller ID requires a service plan. Please check your subscription with your
network operator.
If you subscribe to a high-speed internet service (Digital Subscriber Line – DSL)
through your telephone lines, you must install a DSL filter between the telephone

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base and the telephone wall jack. The filter will prevent noise and caller ID
problems caused by DSL interference. Please contact your DSL service provider
for more information about DSL filters.
Q: Why can’t I store new phonebook entries to the memory?
A: The phonebook memory might be full. Please free the memory space by
deleting some entries.
Q: Why does the display on the accessory handset not turn on?
A: The battery may be out of power. Please recharge or replace the battery pack
in the cordless handset.
Q: Why does the accessory handset drop its link during a call?
A: The base power might be disconnected. Please check that the power cord is
properly connected to the unit and that the power adaptor is connected properly
to the electrical outlet.
The unit might be out range between the base and the cordless handset. Please
move the cordless handset closer to the base.
If these do not remedy the problem, please unplug the base's electrical power.
Wait for 15 seconds and plug it back in. Then allow one minute for the cordless
handset to link up again with the base.