Motorola M470 User manual

USER’S GUIDE
m 470
GETTING STARTED
Welcome...........................................................................1
ADVANCED FEATURES
Advanced Features (m470).............................................3
Multi-Simultaneous Talkgroup Scan.............................3
Entering Group Mode .............................................3
Initiating a Group Call .............................................4
Responding to a Secondary Talkgroup ..................5
Turning Scan On and Off........................................6
Talkgroup Mode Selection by Direct Entry..........6
Talkgroup Mode Selection by Memory Scroll ......7
Emergency Group Call ...................................................8
Placing an Emergency Group Call..........................8
Cancelling an Emergency Group Call....................8
Receiving an Emergency Group Call.....................8
Receiver Operations During an Emergency Call..9
Status Message ................................................................10
Entering the Status Message Function ..................10
Selecting a Status Message with Direct Entry ......10
Selecting a Status Message Using Memory Scroll.11
Selecting a Target by Direct Entry ........................11
Selecting a Target by Memory Scroll .....................11
Selecting a Target by Alpha Search........................12
Sending a Status Message .......................................12
Exiting the Status Message Function ....................13
Receiving a Status Message ....................................13
ID List Programming...............................................13
Isolated Site Operation ...................................................14
Entering ISO ............................................................14
Initiating a Group Call .............................................15
Exiting ISO...............................................................15
Other Operations......................................................16
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USER’S GUIDE
m 470
PROGRAMMING MENU
Programming Menu ........................................................17
SAFETY AND GENERAL
Safety and General Information.....................................19
Cleaning Instructions......................................................22
, Motorola, Call Alert and Fast Access
are trademarks of Motorola, Inc.
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Getting Started
GettingStarted
USER’S GUIDE
m 470 3
WELCOME
The iDEN m470 integrated digital mobile allows you to place
and receive phone calls, make and receive person-to-person or
group radio calls, and receive alphanumeric messages exactly the
same as you would with an m370 mobile. Refer to the m370
User’s Guide (Motorola part number 68P81078C55) for the
description and operation of these features.
Unlike the m370 Mobile, the m470 Mobile provides an advanced
feature set that includes:
• Multi-Simultaneous Talkgroup Scan,
• Emergency Group Call,
• Status Message, and
• Isolated Site Operation.
These advanced features are described in this supplementary
manual. Additionally, the m470 has 9.6/4.8 kbs data functionality
that allows it to initiate and receive data calls. For a complete
description of these functions, refer to the Circuit Data User’s
Guide (Motorola manual number 68P81084C18).
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USER’S GUIDE
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4
GettingStarted
Getting Started
12
ABC
3
DEF
6
MNO
5
JKL
4
GHI
7
PQRS
8
TUV
9
WXYZ
0
END PWR
PHONE GROUP
PRVT
SEND
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Advanced Features
USER’S GUIDE 5
m 470
AdvancedFeatures
ADVANCED FEATURES ( m 470)
The m470 is provided with an advanced feature set as described
in this section. Additionally, the m470 has 9.6/4.8 kbs data func-
tionality and can initiate and receive data calls. For a complete
description of these functions please refer to the Circuit Data
User’s Guide (publication number 68P81084C18).
MULTI-SIMULTANEOUS TALKGROUP SCAN
Multi-Simultaneous Talkgroup Scan (Scan) allows users within a
fleet to monitor more than one talkgroup. A Talkgroup Mode,
with ID’s in the range of 1-255, is comprised of up to four talk-
groups (one Primary Talkgroup and up to three Secondary Talk-
groups). Calls can only be initiated on the user’s Primary
Talkgroup, however, a user can respond to an active call on either
a Primary or Secondary Talkgroup. Both Primary and Secondary
Talkgroups can be named (aliased); however, Talkgroup Modes
cannot be aliased. The default setting of the Scan feature is
“ON”, but the user has the capability of disabling Scan through
an option key. The unit will store the last Scan setting, and power
on with that setting.
Entering Group Mode
Press the key to power on your unit. Press to enter the
Group Mode.
Two different Talkgroup Modes are displayed below. The dis-
play on the left shows a non-aliased Primary Talkgroup, and the
display on the right shows an aliased Primary Talkgroup. On the
second line of the display, the talkgroup mode ID will be shown,
followed by a colon, then followed by the Primary Talkgroup.
Primary Talkgroup Primary Talkgroup
Not Aliased Aliased
PWR
PWR
GROUP
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USER’S GUIDE
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AdvancedFeatures
Advanced Features
Initiating a Group Call
Press and hold the PTT button to initiate
a group call on your Primary Talkgroup. A
talk permit tone will be heard.
The example to the right illustrates the
display if Fred pressed the PTT to initiate
a call on the Electricians talkgroup. This is
Fred’s Primary Talkgroup for Mode 3.
All subscriber units that have affiliated
with your Primary Talkgroup as either a
Primary or Secondary Talkgroup in any Talkgroup Mode will
receive your group call if they are not already engaged in an
active call.
The following screens will be displayed on the receiver sub-
scriber units indicating they have joined the call. The second line
of the display will indicate the Mode number followed by Pri-
mary or Secondary Talkgroup, which may be aliased. The third
line of the display indicates the PTT-ID of the unit initiating the
group call, which can also be aliased.
Example: Jason joins the Electricians talk-
group. He has also selected Electricians as
his Primary Talkgroup for Talkgroup 3, but
he has no alias for his talkgroup, so the
Talkgroup number (TG ID) is displayed.
Fred’s PTT-ID is displayed on the third
line.
Example: Julie joins the call and the unit
updates the alias to indicate active Sec-
ondary Talkgroup. (Mode 1, Secondary
Talkgroup 3). Fred’s PTT-ID is displayed
on the third line.
MAEPF-25838-O
Fred’s Display
MAEPF-25839-O
Jason’s Display
MAEPF-25840-O
Julie’s Display
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Advanced Features
USER’S GUIDE 7
m 470
AdvancedFeatures
Responding to a Secondary Talkgroup
To respond to a call on a Secondary Talkgroup, press the PTT
button.
FOR EXAMPLE:
Julie responds to Fred by pressing the
PTT button.
Fred has released his PTT button, then
begins to receive Julie’s response.
Jason receives Julie’s response.
After the Secondary Talkgroup call is completed, all receiving
subscriber units’ displays will revert to their Primary Talkgroup
of their selected Talkgroup Mode.
MAEPF-25841-O
Julie’s Display
MAEPF-25842-O
Fred’s Display
MAEPF-25843-O
Jason’s Display
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USER’S GUIDE
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AdvancedFeatures
Advanced Features
Turning Scan On and Off
The capability to turn scan on and off is available as an option
key.
Press the “Scan” soft option key. The unit will affiliate with the
selected mode. Press the “S Off” soft option key to disable scan.
When Scan is disabled, you will not have access to your second-
ary talkgroups.
Talkgroup Mode Selection by Direct Entry
You may select a different Talkgroup Mode at any time.
1. Press the key. To erase a digit, press . To clear all dig-
its, press and hold . To return to your previously selected
Talkgroup Mode, press the “Cancl” option key.
2. Press the key.
3. Press the PTT button or the “Ok”
option key. “Mode 18” will flash until affil-
iation is complete. If you selected the
Talkgroup Mode by pressing the PTT
button, you will initiate a call on your Pri-
mary Talkgroup.
1
8
TUV
Scan Enabled Scan Disabled
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Advanced Features
USER’S GUIDE 9
m 470
AdvancedFeatures
Talkgroup Mode Selection by Memory Scroll
The Memory Scroll feature allows you to use the keys to
scroll through memory for Talkgroup Modes.
1. Press . Press and hold this key to
Auto Scroll through your lists more
quickly.
2. Press the PTT button or the “Ok”
option key.
Note: To transmit, press the PTT; to listen
only, press “Ok”.
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USER’S GUIDE
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AdvancedFeatures
Advanced Features
EMERGENCY GROUP CALL
Placing an Emergency Group Call
An Emergency Group Call allows a user to have priority access to
his talkgroup members and provide them visual and audible indi-
cations of an emergency condition. The Emergency call can be
placed from any mode (private, group, phone).
1. Press and hold the Emergency Button. The mobile will emit
an emergency start tone to indicate that you have successfully
requested an emergency call.
2. Press the PTT to talk. The currently
selected Talkgroup Mode will be selected
unless your organization preprogrammed
an emergency Talkgroup Mode. If this is
the case, the preprogrammed emergency
Talkgroup Mode will flash in the display.
The Talkgroup Mode appears in the sec-
ond line of the display as shown.
3. To end an emergency call, press and hold the Emergency But-
ton for 3 seconds. The mobile will return to the last selected talk-
group. The initiator cannot exit the emergency call without first
cancelling the emergency call.
Cancelling an Emergency Group Call
Press the Emergency Button until the unit generates an Emer-
gency Call Cancel tone. This tone indicates the cancellation has
occurred. The display will return to the non-emergency state.
An emergency call will be cancelled if no talkgroup activity
occurs for 30 seconds. The dispatcher, or any other person provi-
sioned to cancel an emergency call, can also cancel the emer-
gency call.
Receiving an Emergency Group Call
When an emergency call is initiated, other members of the talk-
group will be notified of an emergency condition.
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Advanced Features
USER’S GUIDE 11
m 470
AdvancedFeatures
The receiving unit will hear an Emer-
gency Receive Tone, and the receiver’s
display will change to indicate the condi-
tion.
The first line of the display will indicate
the ID or alias of the person initiating the
emergency call. The second line will show
you the Talkgroup Mode and Active Talk-
group name or ID. The third line shows
you the ID or alias of the person who is currently speaking.
Receiver Operations During an Emergency Call
Other members of the Emergency Group Call can leave the
emergency call and change modes (phone, group, private) while
involved in the call.
While listening to the emergency call, the receiving unit will not
receive phone calls, Call Alerts, Message Mails, Status Messages,
Private Calls or other group calls for the duration of the emer-
gency call.
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USER’S GUIDE
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AdvancedFeatures
Advanced Features
STATUS MESSAGE
Status Message lets you send a pre-defined message to the dis-
patcher or to another user’s ID. Up to 10 pre-defined alphanu-
meric Status Messages are available such as “At Lunch” or “En
Route”.
You can also send any numeric Status Message from 1-255. A Sta-
tus Message can be sent by selecting both the Status Message
and target ID (alias) of the person who is to receive the Status
Message. You can cut talk time to a minimum by sending Status
Messages. You can also leave a Status Message for receivers while
they are away from their mobiles.
Entering the Status Message Function
1. Press the Status Option Key to get to the Status Message func-
tion. You must be in Group or Private Mode to access this func-
tion.
The second line of the display shows the
Status Message (alpha or numeric) of the
last successfully sent status.
2. Press Option “Exit” to return to either
the Group or Private mode. Press Option
“Targt” to go to the Target ID selection
screen.
Selecting a Status Message with Direct Entry
Direct Entry allows you to use the keypad to select the message
you want to send. Enter any number from 1-255 to select a Status
Message. The number can correspond to one of 10 pre-pro-
grammed alphanumeric status messages or any other numeric
Status Message within the range of 1-255.
1. Press 2.
2. Press “Ok”. Pressing the PTT at this
time will send the message to the last unit
to which you sent a successful message.
3. Press “Targt” to select a target for this
message.
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Advanced Features
USER’S GUIDE 13
m 470
AdvancedFeatures
Selecting a Status Message Using Memory Scroll
You can select Status Messages by using the or keys to
scroll through the 10 named (aliased) Status Messages which you
have programmed.
1. Press until you find the message
you want. In this case we scrolled to the
Status Message “At Lunch”.
2. Press “Ok”.
3. Press “Targt” to select a target for this
message.
Selecting a Target by Direct Entry
1. Enter the numeric ID of the person to
whom you are sending the message.
2. Press “Ok”.
3. Press the PTT to send the message to
the selected ID.
Selecting a Target by Memory Scroll
You can select a target by scrolling through the mobile IDs or
aliases by using the keys.
1. Press the key until you find the per-
son to whom you want to send the mes-
sage.
2. Press “Ok”.
3. Press the PTT. The display shows the
message that has been sent.
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USER’S GUIDE
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14
AdvancedFeatures
Advanced Features
Selecting a Target by Alpha Search
You can select a mobile ID by selecting the first letter of the
name (alias). If no name is stored under a letter, the unit will
automatically search forward, alphabetically, until the next name
is found.
1. Press the “Alpha” key.
2. Press a numeric key. i.e.: Press
three times to view the names (aliases)
that begin with the letter R.
3. Use either the keys to scroll to
the name (alias) who is to receive the Sta-
tus Message.
4. Press PTT. The display shows the message that has been sent.
Sending a Status Message
After selecting both a Status Message and a desired target ID,
press the PTT to send the message. Two high pitched tones will
be heard during transmission.
If successful, two high pitched tones will
be heard to indicate the message was suc-
cessfully delivered to the target mobile.
If unsuccessful, an alert tone will be heard
to indicate that the targeted unit is busy,
out-of-range, or turned-off.
In either case, the mobile will return to
the status screen after 3 seconds.
7
PQRS
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Advanced Features
USER’S GUIDE 15
m470
AdvancedFeatures
Exiting the Status Message Function
Press the key or the key to exit the Status Message
screen. Pressing the “Exit” option key from the Status Message
screen will also allow you to exit the status message function.
Receiving a Status Message
The mobile will receive a message along
with alert tones. To silence the recurring
alert tones only, press any key except
, , or , or the “Clear”
option key.
All calls remain blocked until this
message is cleared.
ID List Programming
Feature menu #25 allows you to program
10 status messages, each up to 11 charac-
ters long.
PHONE
PRVT
PHONE
GROUP PRVT
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USER’S GUIDE
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AdvancedFeatures
Advanced Features
ISOLATED SITE OPERATION
Isolated Site Operation (ISO) allows group call communications
to continue within a single cell site when connectivity to the net-
work is lost by allowing the cell to operate in a local, one cell only
mode. ISO is limited to dispatch talkgroup calls only. In Phone
and Private Conversation modes the display will update to
include “-Isoft” on the first line. Talkgroup communications will
be limited to only those units that are connected to the ISO cell,
and only on the talkgroup or Talkgroup Mode (depending on
Scan setting) that the subscriber unit last used before the cell
entered the ISO state.
Entering ISO
The mobile will enter the ISO state when its cell becomes iso-
lated from the network, assuming the mobile has no available
neighbor cells. It will display one of the following screens: (The
LED indicator is off in ISO unless the unit is transmitting. While
transmitting, the LED will be green).
Phone Mode
Group Call Mode
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Advanced Features
USER’S GUIDE 17
m470
AdvancedFeatures
Private Call Mode
Note: If the mobile is powered on in an ISO cell, it will enter the
ISO state if there are no available neighbor cells.
Initiating a Group Call
If the mobile has Scan enabled when the site enters ISO, the
mobile will be able to initiate a call on its Primary Talkgroup and
can respond to calls started on either the Primary or any Second-
ary Talkgroup.
The mobile will not be able to select a
new Talkgroup Mode while in ISO condi-
tion.
If the mobile has Scan disabled when the
site enters ISO, the mobile will be able to
initiate and respond to calls on the Primary
Talkgroup only.
Exiting ISO
When the cell returns to normal operation, the unit will revert
back to standard operation. The green LED indicator will
resume blinking.
If the unit goes out of range of the ISO cell and has no available
neighbor cells, the unit will go out of service.
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USER’S GUIDE
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AdvancedFeatures
Advanced Features
Other Operations
Since the ISO operation is limited to group calls only, any
attempts to communicate in other modes (phone, private, alert,
status) will result in a “Service Not Available” message. How-
ever, all other functions (memory scroll, direct entry, feature
menu programming, etc.) are still operable.
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USER’S GUIDE 17
m 470
ProgrammingMenu
Programming Menu
PROGRAMMING MENU
Like the m370 mobile radio, the m470 mobile radio provides a
Programming Menu that allows you to select, and program addi-
tional radio and phone features. All of the m370 mobile radio pro-
gramming features apply to the m470 mobile radio. The table
below provides a description of additional programming features
that are available in the m470 mobile radio.
General Features
Fast
Access
Feature
Number
Feature Name and
Description
Example Display
*#24 24 Mode ID List
Programming
Add/Edit/Erase up to 30
pre-programmed Talk-
group Modes identified
with numbers 1-255.
*#25 25 Status Message List
Programming
Add/Edit/Erase name tag
identifiers for up to 10
status messages.
*#60 60 Set Baud Rate
Set the modem baud rate
between the radio and
the PC for circuit data.
***
*#61 61 Data Ringer Volume
Set default data ringer
volume using the volume
control keys.
***
*** See Circuit Data User’s Guide - publication number
68P81084C18.
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USER’S GUIDE
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Programming Menu
ProgrammingMenu
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