Motorola moto e6 PLAY User manual

User Guide

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MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
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To use the latest version of this content, go to Settings > Help on your phone.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 10
Learn the basics 12
About your home screen 12
About your lock screen 13
New to Android? 15
If this is your first smartphone 15
If you had an iPhone 16
About your Google account 17
Status bar icons 18
Phone terms you should know 22
Get around on your phone 24
Learn gestures 24
Use quick settings 25
Turn screen off and on 27
Discover useful tools 29
Turn flashlight on and off 29
Control phone with your voice 29
Get directions to a location 30
Use Time and Weather widget 30
Manage how you spend time on your phone 32
Work with text 35
Use onscreen keyboard 35
Cut, copy, paste text 36
Use voice typing 37
Fill in forms automatically 37
Personalize your phone 38
Home screen 38
Change wallpaper 38
Customize your Favorites tray 38
Use widgets, shortcuts, or folders 38
Remake your home screen with launchers 41
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Lock screen 43
Use a screen saver 43
Use apps 44
Open, close, switch apps 44
View two apps on screen 44
View notifications 45
About preloaded apps 47
Get, delete, manage apps 50
Install or update apps 50
Manage or delete apps 52
Protect against harmful apps 54
Search and browse 56
Search the web 56
Search your phone 58
Browse websites 58
Text messaging 61
About text and multimedia messages 61
Read, send messages 61
Manage, delete messages 64
Change default messaging app 66
Change text message reply to incoming calls 66
Get text messages on your computer 66
Email 68
Read, send, manage emails 68
View email attachments 69
Preview inboxes from home screen 70
Add email signature 70
Control email notifications 70
Calendar app 72
About the calendar 72
Find calendar events 72
Create and manage events 73
Control notifications for calendar events 74
Clock app 75
Set alarms 75
Use timer or stopwatch 76
Set date and time 77
Contacts, calls, voicemail 79
Contacts 79
Add contacts 79
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Edit or delete contacts 80
Star your favorite contacts 81
Sort contacts 81
Share contacts 82
Phone calls 84
Answer calls 84
Make calls 85
During a call 86
Make video calls 87
Make conference calls 87
Turn call waiting on and off 88
Block calls and texts 88
View and delete call history 89
Make emergency call from locked phone 91
Voicemail 92
Use voicemail 92
Photos and videos 94
Take photos 94
Take screenshots 95
Record videos 96
Adjust photography settings 97
Adjust other camera settings 99
Delete photos and videos 100
Edit photos and videos 101
Find, share, upload 103
Find photos and videos 103
Share photos and videos 104
About wireless sharing 104
Upload photos and videos 106
Music 108
Listen to radio 108
Listen to music 109
Transfer music files 109
Connect a MIDI device 110
Settings 111
Network and internet 111
Connect to Wi‑Fi networks 111
Connect with Wi-Fi Direct 112
Use Airplane mode 112
Control data usage 113
Share your internet connection 114
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Connect to VPNs 117
Connected devices 118
Connect with Bluetooth 118
Transfer files between phone and computer (USB) 120
Cast screen or media to TV 121
Print from your phone 123
Apps & notifications 125
Change app settings 125
Choose how apps notify you 126
Battery 129
Charge phone 129
Extend battery life 129
Use Battery Saver mode 130
Show battery percentage in status bar 131
Storage 132
About storage options 132
Manage phone storage 132
Manage SD card 133
Find downloaded files 135
Recover recently deleted files 136
Upload music to cloud 136
Upload photos and videos 137
Scan documents and make copies 138
Sound 140
Adjust volumes 140
Set ringtones 140
Silence calls & notifications 142
Stop phone from speaking 145
Turn off charging sounds 145
Turn touch sounds on/off 146
Hear other notification sounds 146
Display 147
Adjust screen brightness 147
Use Device theme 147
Adjust colors at night 147
Choose color mode 148
Change screen timeout 148
Stop automatic rotation 148
Change font and display size 149
Accessibility 150
Visual assistance 150
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Hearing assistance 152
Dexterity assistance 153
Use accessibility shortcuts 153
Security & location 155
About security 155
Protect against harmful apps 156
Make sure your phone can be found 156
Lock and unlock phone 157
Set a screen lock 157
Set advanced lock options 158
Unlock with trusted devices 159
Unlock with your face 160
Unlock at trusted places 161
Keep phone unlocked while it's on you 162
Unlock with voice commands 162
Use fingerprint security 163
Change lock screen features 165
Use location services 166
Pin your screen 168
Lock SIM card 169
Accounts 170
Add or remove accounts 170
Change name & info in your Google account 171
Sync apps with your Google account 171
Control what info Google collects 172
System 174
Record your IMEI number 174
Find legal and product information 174
Languages & input 175
Customize the keyboard 175
Use multiple languages 176
Back up phone 177
Users and guests 179
Share your phone 179
Add, modify, remove users 180
Add or delete guest 181
Fix issues 182
Hardware issues 182
Phone is slow or unstable 182
Phone feels warm or hot 182
Phone won't turn on 183
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Phone restarts or crashes 183
Screen is frozen or won't respond 184
Screen displays wrong colors 184
SD card issues 185
Call and SIM issues 187
Troubleshoot issues with calls 187
Can't make calls 187
Can't answer or phone doesn't ring 188
Issues during calls 190
Battery issues 193
Battery drains too fast 193
Bluetooth, Wi-Fi, USB issues 194
Bluetooth issues 194
Wi-Fi issues 196
Can't transfer files or connect to computer 197
Account and sign-in issues 199
Forgot unlock code 199
Can't sign in to Google 199
Account sync issues 199
App issues 201
App or widget issues 201
Camera issues 202
Messaging issues 203
Gmail issues 205
Play Store issues 205
Maintenance procedures 206
Update Android software 206
Reset Wi-Fi, cellular data, and Bluetooth 206
Reset phone 207
Get more help 209
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Proximity and ambient light sensors
4. Earpiece/speaker
5. Front camera
6. Volume button
7. Power button
Set up phone 1

1. Back camera
2. LED flash
3. Fingerprint sensor
4. Microphone
5. Micro USB port to charge phone, transfer files, and share data connection with tethered devices
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Insert or remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 256 GB.
The type to buy depends on how you'll format the card:
•Portable storage (can use card in different devices): A Class 2, 4, or 6 card is sufficient.
Set up phone 2