Motorola Moto E6 Plus User manual

User Guide

© 2019 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of
Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC.
microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the
property of their respective owners.
Certain features, services and applications are network dependent and may not be available in
all areas; additional terms, conditions and/or charges may apply. Contact your service provider
for details.
All features, functionality, and other product specifications, as well as the information contained
in this help content, are based upon the latest available information and believed to be accurate
at the time of release. Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help .
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Contents
Set up phone 1
Hardware diagram 1
Insert and remove SIM and SD cards 2
Manage dual SIMs 5
Add or remove accounts 6
Set up voicemail 7
Set up email 8
Make it yours 9
Accessibility settings 11
Visual assistance 11
Hearing assistance 13
Dexterity assistance 14
Use accessibility shortcuts 15
Learn the basics 17
About your home screen 17
About your lock screen 18
New to Android? 19
If this is your first smartphone 19
If you had an iPhone 21
About your Google account 22
Status bar icons 23
Phone terms you should know 27
Get around 29
Learn gestures 29
Use navigation bar 30
Use quick settings 30
Wake or put screen to sleep 33
Adjust volume 33
Frequently used tools 36
Turn flashlight on and off 36
Use voice commands 36
Get turn-by-turn directions 37
Use Time and Weather widget 38
Manage time spent on your phone 39
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Work with text 41
Use onscreen keyboard 41
Cut, copy, paste text 43
Use voice typing 43
Fill in forms automatically 44
Personalize your phone 45
Home screen 45
Change wallpaper 45
Customize your Favorites tray 45
Add widgets, shortcuts, or folders 45
Remove widgets, shortcuts, or folders 48
Remake your home screen with launchers 49
Lock screen 50
Use a screen saver 50
Set screen lock 51
Add message to lock screen 53
Sounds 54
Set ringtones 54
Avoid interruptions with Do Not Disturb 55
Silence power on sound 57
Stop phone from speaking 58
Turn off charging sounds 58
Apps 59
About your apps 59
Use two apps at once 63
View notifications 64
Manage your apps 66
Install or update apps 66
Manage or delete apps 68
Protect against harmful apps 71
Pin your screen 71
Search and web browser 73
Search the web 73
Search your phone 74
Use camera to scan and search 75
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Browse websites 76
Text messaging 79
About text and multimedia messages 79
Read, send, manage text messages 80
Add attachments 82
Save attachments from text message 83
Turn group messaging on or off 83
Change default messaging app 84
Control notifications for text messages 84
Change text message reply to incoming calls 84
Get text messages on your computer 85
Email 87
Read, send, manage emails 87
View email attachments 88
Preview inboxes from home screen 89
Add email signature 90
Control email notifications 90
Calendar app 91
About the calendar 91
Find calendar events 91
Create and manage events 92
Control notifications for calendar events 93
Clock app 94
Set alarms 94
Use timer or stopwatch 95
Set date and time 96
Calls, contacts, voicemail 98
Phone calls 98
Answer calls 98
Make calls 99
During a call 101
Make video calls 102
Make conference calls 102
Block calls and SMS 102
Turn on call waiting 104
View and delete call history 105
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Contacts 107
Add contacts 107
Edit or delete contacts 108
Star your favorite contacts 109
Sort contacts 109
Share contacts 110
Voicemail 112
Use voicemail 112
Send all calls from contact to voicemail 113
Photos and videos 114
Take photos 114
Take screenshots 116
Record videos 117
Adjust camera settings 118
Use camera to scan and search 120
Delete photos and videos 121
Edit photos and videos 122
Find, share, upload 124
Find photos and videos 124
Share photos and videos 125
About wireless sharing 126
Upload photos and videos 128
Music 129
Listen to radio 129
Listen to music 130
Transfer music files 131
Connect a MIDI device 132
Battery 133
Charge phone 133
Extend battery life 133
Use Battery Saver mode 135
Replace battery 135
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Storage 137
About storage options 137
Manage phone storage 137
Manage SD card 139
Find downloaded files 141
Recover recently deleted files 142
Upload music to cloud 142
Upload photos and videos 143
Scan documents and make copies 143
Network and internet 145
Connect with Wi‑Fi 145
Use Airplane mode 146
Control data usage 146
Share your internet connection 148
Connect to VPNs 151
Connected devices 152
Connect with Bluetooth™ 152
Connect with Wi-Fi Direct 154
Cast screen or media to TV 154
Transfer files between phone and computer (USB) 156
Print from your phone 157
Other settings 159
Apps & notifications 159
Change app settings 159
Manage notifications 160
Turn emergency alerts off/on 162
Display 163
Stop automatic rotation 163
Adjust screen colors at night 163
Adjust screen brightness 164
Change font and display size 164
Change background color 164
Change screen timeout 165
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Security & location 166
About security 166
Protect against harmful apps 167
Set up lost phone features 167
Lock and unlock phone 168
Set screen lock 168
Unlock with trusted devices 170
Unlock with your face 171
Unlock at trusted places 172
Keep phone unlocked while it's on you 173
Unlock with voice commands 174
Use fingerprint security 175
Use location services 177
Lock SIM card 178
Accounts 179
Add or remove accounts 179
Sync accounts and apps 180
Manage information in your Google account 181
System 182
Set up emergency information 182
Record your IMEI number 182
Find legal and product information 182
Customize the keyboard 183
Use multiple languages 184
Users and guests 186
Share your phone 186
Add, modify, remove users 187
Add or delete guest 188
Fix a problem 189
Hardware issues 189
Phone is slow or unstable 189
Phone feels warm or hot 189
Phone won't turn on 190
Phone restarts or crashes 191
Screen is frozen or won't respond 191
SD card problems 192
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Call and SIM issues 195
Problems making/receiving calls 195
Problems during calls 197
Battery issues 200
Charging problems 200
Battery drains too fast 200
Bluetooth, Wi-Fi, USB issues 202
Bluetooth problems 202
Wi-Fi problems 204
Can't transfer files or connect to computer 205
Account and sign-in issues 207
Forgot unlock code 207
Can't sign in to Google 207
Account sync issues 207
App issues 209
App or widget problems 209
Messaging problems 210
Camera problems 212
Maintenance procedures 214
Update Android software 214
Reset Wi-Fi, cellular data, and Bluetooth 214
Reset phone 215
Get more help 217
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Hardware diagram
1. Headset jack
2. Earpiece/speaker
3. Front camera
4. Volume up/down button
5. Power button
6. Notch for removing back cover
Set up phone 1