Motorola moto e7 User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All
other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 10
Learn the basics 11
About your home screen 11
About your lock screen 13
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 21
Get around on your phone 23
Learn gestures 23
Move between apps and screens 24
Use quick settings 25
Turn screen off and on 27
Adjust volumes 28
Frequently used tools 30
Turn flashlight on and off 30
Control phone with your voice 30
Get directions to a location 31
Use clock and weather widget 32
Manage time spent on your phone 33
Work with text 36
Use onscreen keyboard 36
Cut, copy, paste text 37
Use voice typing 38
Fill in forms automatically 38
Personalize your phone 40
Home screen 40
Change wallpaper 40
Customize your Favorites tray 40
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Add widgets, shortcuts, or folders 40
Remove widgets, shortcuts, or folders 43
Remake your home screen with launchers 43
Lock screen 44
Use a screen saver 44
Sounds 45
Set ringtones 45
Avoid interruptions with Do Not Disturb 46
Stop phone from speaking 49
Other sound settings 51
Silence “Hello Moto” during power up 51
Turn off charging sounds 51
Use volume booster for speaker 51
Apps 52
About your apps 52
View two apps on screen 57
View notifications 57
Manage your apps 60
Install or update apps 60
Manage or delete apps 62
Protect against harmful apps 64
Search and browse 66
Search the web 66
Search your phone 68
Browse websites 69
Text messaging 71
About text and multimedia messages 71
Read, send, manage text messages 71
Add attachments 73
Save attachments from text message 74
Turn group messaging on or off 75
Change default messaging app 75
Control notifications for text messages 75
Change text message reply to incoming calls 76
Get text messages on your computer 76
Email 78
Read, send, manage emails 78
View email attachments 79
Preview inboxes from home screen 80
Add email signature 80
Control email notifications 80
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Calendar app 82
About the calendar 82
Find calendar events 82
Create and manage events 83
Control notifications for calendar events 83
Clock app 85
Set alarms 85
Use timer or stopwatch 85
Set date and time 86
Calls, contacts, voicemail 88
Phone calls 88
Answer calls 88
Make calls 89
During a call 90
Make video calls 92
Make conference calls 92
Block calls and texts 92
Turn call waiting on and off 93
View and delete call history 94
Make emergency call from locked phone 95
Contacts 96
Add contacts 96
Edit or delete contacts 97
Star your favorite contacts 98
Sort contacts 98
Share contacts 99
Voicemail 101
Use voicemail 101
Send all calls from contact to voicemail 102
Photos and videos 103
Take photos 103
Take screenshots 105
Record videos 105
Adjust photography settings 106
Adjust other camera settings 108
Delete photos and videos 109
Edit photos and videos 110
Find, share, upload 112
Find photos and videos 112
Share photos and videos 113
About wireless sharing 113
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Upload photos and videos 116
Music 117
Listen to radio 117
Listen to music 118
Transfer music files 119
Connect a MIDI device 120
Battery 121
Charge phone 121
Extend battery life 121
Use Battery Saver mode 122
Show battery percentage in status bar 123
Storage 124
About storage options 124
Manage phone storage 124
Manage SD card 125
Find downloaded files 127
Recover recently deleted files 128
Upload music to cloud 128
Upload photos and videos 129
Scan documents and make copies 130
Network and internet 131
Connect to Wi‑Fi networks 131
Use Airplane mode 132
Control data usage 133
Share your internet connection 134
Connect to VPNs 136
Connected devices 138
Connect with Bluetooth™ 138
Connect with Wi-Fi Direct 140
Cast screen or media to TV 140
Share files and links with nearby Android phones 142
Transfer files between phone and computer (USB) 143
Print from your phone 145
Other settings 146
Apps & notifications 146
Change app settings 146
Choose how apps notify you 147
Display 150
Adjust screen brightness 150
Adjust screen colors at night 150
Use Dark theme 150
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Change screen timeout 151
Stop automatic rotation 151
Choose color mode 151
Change font and display size 152
Set lock screen preferences 152
Location 154
Use location services 154
Security 156
About security 156
Protect against harmful apps 157
Be ready to find a lost phone 157
Lock and unlock phone 158
Set screen lock 158
Adjust lock options 159
Unlock with trusted devices 159
Unlock at trusted places 160
Keep phone unlocked while it's on you 161
Use fingerprint security 162
Lock and hide files 162
Pin your screen 163
Lock SIM card 164
Accounts 166
Add or remove accounts 166
Change name & info in your Google account 167
Sync apps with your Google account 167
Control what info Google collects 168
Accessibility 170
Visual assistance 170
Hearing assistance 172
Dexterity assistance 173
Use accessibility shortcuts 174
System 176
Languages & input 176
Customize the keyboard 176
Use multiple languages 177
Gestures 179
Customize Power button gesture 179
Change System navigation 179
Turn flashlight on and off 179
Adjust screenshot settings 179
Back up phone 180
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Users and guests 182
Share your phone 182
Add, modify, remove users 183
Add or delete guest 184
About phone 185
Record your IMEI number 185
Find legal and product information 185
Fix a problem 186
Hardware issues 186
Phone is slow or unstable 186
Phone feels warm or hot 186
Phone won't turn on 187
Phone restarts or crashes 187
Screen is frozen or won't respond 188
Screen displays wrong colors 188
SD card problems 189
Call and SIM issues 191
Problems making/receiving calls 191
Problems during calls 192
Battery issues 195
Charging problems 195
Battery drains too fast 195
Bluetooth, Wi-Fi, USB issues 197
Bluetooth problems 197
Wi-Fi problems 199
Can't transfer files or connect to computer 200
Account and sign-in issues 202
Forgot unlock code 202
Can't sign in to Google 202
Account sync issues 202
App issues 204
App or widget problems 204
Camera problems 205
Messaging problems 206
Gmail problems 208
Play Store problems 208
Maintenance procedures 209
Update Android software 209
Reset Wi-Fi, cellular data, and Bluetooth 209
Reset phone 210
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Get more help 211
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Earpiece
4. Front camera
5. Proximity sensor
6. Google Assistant button
7. Volume up/down button
8. Power button
Set up phone 1