Motorola moto g8 POWER LITE User manual

User Guide

© 2020 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or
service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 3
Copy data from another phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 7
Prepare for emergencies 8
Make it yours 10
Accessibility settings 12
Visual assistance 12
Hearing assistance 14
Dexterity assistance 15
Use accessibility shortcuts 16
Learn the basics 17
About your home screen 17
About your lock screen 18
New to Android? 20
If this is your first smartphone 20
If you had an iPhone 21
About your Google account 22
Status bar icons 23
Phone terms you should know 27
Get around on your phone 29
Learn gestures 29
Use quick settings 30
Turn screen off and on 32
Adjust volumes 32
Frequently used tools 34
Turn flashlight on and off 34
Control phone with your voice 34
Get directions to a location 35
Use Time and Weather widget 35
Manage time spent on your phone 37
Work with text 40
Use onscreen keyboard 40
Cut, copy, paste text 41
Use voice typing 42
Fill in forms automatically 42
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Personalize your phone 43
Home screen 43
Change wallpaper 43
Customize your Favorites tray 43
Add widgets, shortcuts, or folders 43
Remove widgets, shortcuts, or folders 46
Remake your home screen with launchers 46
Lock screen 47
Use a screen saver 47
Sounds 48
Set ringtones 48
Avoid interruptions with Do Not Disturb 49
Stop phone from speaking 52
Other sound settings 53
Silence “Hello Moto” during power up 53
Turn off charging sounds 53
Use volume booster for speaker 53
Apps 54
About your apps 54
View two apps on screen 58
View notifications 59
Manage your apps 61
Install or update apps 61
Manage or delete apps 63
Protect against harmful apps 65
Search and browse 67
Search the web 67
Search your phone 69
Browse websites 70
Text messaging 72
About text and multimedia messages 72
Read, send, manage text messages 72
Add attachments 74
Save attachments from text message 75
Turn group messaging on or off 76
Change default messaging app 76
Control notifications for text messages 76
Change text message reply to incoming calls 77
Get text messages on your computer 77
Email 79
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Read, send, manage emails 79
View email attachments 80
Preview inboxes from home screen 81
Add email signature 81
Control email notifications 81
Calendar app 83
About the calendar 83
Find calendar events 83
Create and manage events 84
Control notifications for calendar events 85
Clock app 86
Set alarms 86
Use timer or stopwatch 86
Set date and time 88
Calls, contacts, voicemail 89
Phone calls 89
Answer calls 89
Make calls 90
During a call 91
Make video calls 92
Make conference calls 92
Make calls over Wi-Fi 93
Block calls and texts 94
Turn call waiting on and off 94
View and delete call history 95
Make emergency call from locked phone 96
Contacts 98
Add contacts 98
Edit or delete contacts 99
Star your favorite contacts 100
Sort contacts 100
Share contacts 101
Voicemail 102
Use voicemail 102
Send all calls from contact to voicemail 103
Photos and videos 104
Take photos 104
Take screenshots 106
Record videos 106
Adjust photography settings 107
Adjust other camera settings 109
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Delete photos and videos 110
Edit photos and videos 111
Find, share, upload 113
Find photos and videos 113
Share photos and videos 114
About wireless sharing 114
Upload photos and videos 116
Music 118
Listen to radio 118
Listen to music 119
Transfer music files 120
Connect a MIDI device 120
Battery 122
Charge phone 122
Extend battery life 122
Use Battery Saver mode 123
Show battery percentage in status bar 124
Storage 125
About storage options 125
Manage phone storage 125
Manage SD card 126
Find downloaded files 128
Recover recently deleted files 129
Upload music to cloud 129
Upload photos and videos 130
Scan documents and make copies 131
Network and internet 132
Connect to Wi‑Fi networks 132
Use Airplane mode 133
Control data usage 133
Share your internet connection 135
Connect to VPNs 137
Connected devices 138
Connect with Bluetooth™ 138
Connect with Wi-Fi Direct 140
Cast screen or media to TV 140
Transfer files between phone and computer (USB) 142
Print from your phone 143
Other settings 145
Apps & notifications 145
Change app settings 145
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Choose how apps notify you 146
Display 149
Adjust screen brightness 149
Adjust screen colors at night 149
Set Device theme 149
Change screen timeout 150
Stop automatic rotation 150
Choose color mode 150
Change font and display size 151
Use Ambient display 151
Security & location 152
About security 152
Protect against harmful apps 153
Be ready to find a lost phone 153
Lock and unlock phone 154
Set screen lock 154
Adjust lock options 155
Unlock with trusted devices 156
Unlock at trusted places 157
Keep phone unlocked while it's on you 158
Use fingerprint security 158
Set lock screen preferences 160
Use location services 161
Pin your screen 162
Lock SIM card 162
Accounts 164
Add or remove accounts 164
Sync accounts and apps 165
Manage information in your Google account 166
System 167
Record your IMEI number 167
Find legal and product information 167
Languages & input 168
Customize the keyboard 168
Use multiple languages 169
Customize Power button gesture 170
Back up phone 170
Users and guests 172
Share your phone 172
Add, modify, remove users 173
Add or delete guest 174
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Fix a problem 175
Hardware issues 175
Phone is slow or unstable 175
Phone feels warm or hot 175
Phone won't turn on 176
Phone restarts or crashes 176
Screen is frozen or won't respond 177
SD card problems 177
Call and SIM issues 180
Problems making/receiving calls 180
Problems during calls 182
Battery issues 184
Charging problems 184
Battery drains too fast 184
Bluetooth, Wi-Fi, USB issues 185
Bluetooth problems 185
Wi-Fi problems 187
Can't transfer files or connect to computer 188
Account and sign-in issues 189
Forgot unlock code 189
Can't sign in to Google 189
Account sync issues 189
App issues 191
App or widget problems 191
Camera problems 192
Messaging problems 193
Gmail problems 195
Play Store problems 195
Maintenance procedures 196
Update Android software 196
Reset Wi-Fi, cellular data, and Bluetooth 196
Reset phone 197
Get more help 198
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Earpiece
4. Front camera
5. Proximity sensor and notification light
•Blinking green (phone on) = unseen notifications
•Solid red (phone on) = low battery
•Solid red (phone off) = charging but battery is too low to power the screen
•Solid green (phone off) = fully charged
6. Volume up/down button
7. Power button
Set up phone 1

1. Flash
2. Depth camera
3. Main camera
4. Macro camera
5. Fingerprint sensor
6. Microphone
7. Micro USB port for charging, transferring files, sharing connection with tethered devices.
8. Speaker
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a
dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol or Clorox® Disinfecting Wipes to gently
wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings, including
the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and
avoid spraying cleaners directly on the screen.
The CDC advises to clean and disinfect frequently touched surfaces daily.
Set up phone 2

Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 256 GB.
The type to buy depends on how you'll format the card:
•Portable storage (can use card in different devices): A Class 2, 4, or 6 card is sufficient.
•Internal storage (card used only by phone): Use a high speed card such as UHS-1 type for best performance.
Class 2, 4, or 6 cards are slower than your phone’s internal storage, so using them for internal storage would
slow your phone's performance.
Learn more about the differences between portable storage and internal storage.
Insert or replace cards
1. If you are removing an SD card, unmount it first (Settings > Storage).
2. Insert the tool into the hole in the tray and gently push to pop it out.
3. Insert or remove the cards as needed.
To use an SD card with one SIM card:
To use two SIM cards (dual-SIM models only):
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4. Push the tray back into the phone.
Note: If you need to activate a SIM, contact your carrier.
Fix a problem
Select a problem to see troubleshooting steps.
SIM card
No signal/SIM not recognized
Can’t make calls
Can't answer calls
SD card
Phone doesn't recognize card
Copy data from another phone
Copy data from iPhone
You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account:
•Photos will back up to Photos.
•Contacts will back up to Contacts.
•Calendar will back up to Calendar.
1. Charge both phones and connect them to a Wi-Fi network.
2. To ensure you don’t miss any messages or calls:
a. Turn off iMessage. (Settings > Messages > off. Or, if your SIM has been removed, deregister your
phone.
b. Turn off FaceTime. (Settings > FaceTime > off.)
3. Download the Google Drive app on your iPhone.
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4. On your iPhone, open Drive and then:
a. Sign in with your Google account. If you don’t have one, you can create it now.
b. Touch > Settings > Backup and start the backup.
5. Wait for the backup to complete.
6. When complete, on your new phone, sign in with the same Google account (Settings > Accounts > Add
account).
Copy data from Android phone
During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn't get
copied.
If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud with your
Google account.
To copy files:
1. Charge both phones and turn them on.
2. On your new phone:
a. If this is the first time you’ve turned it on, select your language on the setup screen.
b. If you skipped copying files during setup, open the app and touch .
3. Touch Start.
4. Insert your SIM to connect to the mobile network, or touch Skip.
5. Connect to a Wi-Fi network and touch Next.
6. Select how to copy:
•If you have your old phone, touch A backup from an Android phone.
•If you don’t, touch A backup from the cloud
7. Follow the onscreen instructions to select the old phone or backup associated with your Google account, and
to choose which apps and data to copy.
Tip: Be sure to leave Back up to Google Drive turned on.
What gets copied from Android phone
If you copy data from another Android phone during setup, here's what gets copied:
•Apps and app data
•Music, photos, and videos
•Google accounts
•Contacts stored on your phone or SIM card
•Text messages
•Multimedia attachments in messages
•Most phone settings
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•Wallpaper
•Call history
You’ll see these when you sign in to your Google account on your new phone.
What won't copy:
•Downloads, like PDF files
•Apps that aren’t from Play Store
•Accounts other than Google accounts
•Contacts and calendars for services other than Google (such as WhatsApp)
•Ringtones
Import contacts from SIM
If you have a SIM card with contacts saved on it, you can import them into your Google account.
1. Insert the SIM in your phone.
Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on.
2. Open the Contacts app.
3. Touch > Settings > Import > SIM card > OK.
4. If you have multiple Google accounts, choose the account where you want to save them.
Manage dual SIMs
About dual SIMs
When two SIMs are inserted:
•You see at the top of the home screen. If you see , troubleshoot the issue.
•Both SIMs can make and receive calls and text messages.
•Only the owner of the phone (not additional users or guests) can access dual SIM settings.
Change SIM names and color
When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The SIM
name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned to, but you
can rename it. You can also change SIM icon color to make them easy to differentiate.
1. Go to Settings > Network & internet > SIM cards.
2. Touch the SIM to change.
3. Change settings as needed:
•To rename a SIM, touch SIM name, then type a new name.
•To change icon color, touch Color, then touch a color.
Set up phone 6

Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1. Touch > .
2. Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.
Change voicemail options
1. Touch > > Settings.
(If you don't see , swipe down on the screen.)
2. Touch Voicemail.
3. Touch Advanced Settings.
4. Change any of the options:
•To change voicemail service from your provider to another voicemail service or app, touch Service.
•To change the number dialed to access voicemail, touch Setup.
Set up email
Set up personal email
You can add multiple email accounts of the following types:
•Gmail
•Personal email from other providers (IMAP/POP)
If you added a Google account on your phone:
•When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
•To set up additional accounts, open Gmail, touch your profile icon , then touch Add another account.
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address
that's not Gmail):
1. Open the Gmail app.
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2. Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events,
and contacts with the Microsoft Exchange server. Before you start, you'll need the following information from your
company's IT department:
•Email address
•Email password
•Domain name
•Username
•Server name
•Security type/SSL settings
•Client certificate requirement
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
•If this is your first time opening the Gmail app, touch Add another email address.
•If you have been using Gmail with another account, touch your profile icon , then touch Add another
account.
3. Touch Exchange and Office 365.
4. Follow the onscreen instructions to enter your email address, password, and other information from your
company's IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1. Touch & hold .
2. Drag for each account to a blank space on your home screen.
Prepare for emergencies
Set up emergency information
You can set up emergency information for first responders or others to view from your lock screen, such as your
emergency contact and medical information (blood type, allergies).
To set up your emergency information:
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1. Go to Settings > System > Advanced > About phone.
2. Touch Emergency information.
3. Set up your information.
Note: Anyone who picks up your phone can see your emergency info without unlocking your phone.
View emergency information
1. Swipe up on the lock screen.
2. Below the keypad, touch Emergency.
3. Touch Emergency information twice.
Add message to lock screen
To add your name or a short message to your lock screen for anyone who finds your phone:
1. Go to Settings > Security & Location.
2. Touch Lock screen preferences > Lock screen message.
3. Type the text to display and touch Save.
Tip: Don't put your mobile number as your contact info unless you can access your voicemail from another
device.
Send your location to emergency services
Not all carriers and countries support this feature.
If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you
haven't turned off ELS, when you call or text an emergency number, ELS sends your location to authorized
emergency responders to help them locate you.
If ELS is off, your carrier might still send the phone’s location during an emergency call. For more information,
check with your carrier.
To turn ELS on or off:
1. Go to Settings > Security & location > Location > Advanced.
2. Touch Emergency Location Service.
3. Turn it on or off .
To learn more about ELS, read Google's help.
Turn emergency alerts off/on
Your phone can receive free, life-saving emergency alerts from the Federal Emergency Management Agency
(FEMA) to inform you of extreme weather or other threatening emergencies in your area, AMBER Alerts, and
Presidential Alerts during national emergencies.
When an emergency alert is sent out, appears in the status bar. Touch the notification to read the alert.
You can turn most alerts off or on (Presidential Alerts cannot be disabled) and adjust alert notification settings.
Set up phone 9

Note: Because alerts are intended to save lives, please consider carefully before turning alerts off. For more
information, visit http://www.fema.gov/wireless-emergency-alerts.
1. Go to Settings.
2. Touch Apps & notifications > Advanced > Emergency alerts.
3. Adjust settings as needed.
Make it yours
Now that you're up and running (battery charged and stuff moved from old phone), it's time for fun.
Touch a task to learn more:
•Set the wallpaper.
•Assign ringtones or photos to friends you call.
•Find some games.
•Play some music.
•Start taking and sharing those selfies.
Protect your phone
•Set up a screen lock.
•Set up fingerprint security to unlock your screen safely and quickly with a touch.
•In case you ever lose your phone, set up Find My Device and record your IMEI number.
Learn to use your phone
Here are some articles to get you started:
•Turn on the flashlight
•Make calls
•Take screenshots
Set options
You'll probably want to set up:
•Your Bluetooth and Wi-Fi connections.
•Your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be interrupted.
You can customize your phone to:
•Change the font size.
•Use a dark background.
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•If you use multiple languages, set them up so they appear on your keyboard.
Find your phone number
1. Go to Settings > System.
2. Touch Advanced > About phone > Phone number.
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Visual assistance
Adjust colors if you’re color blind
1. Go to Settings > Accessibility.
2. Touch Color correction and turn Use color correction on .
3. Touch Correction mode and choose an option.
How you see colors Option to choose
It’s difficult to tell violet from blue. Yellow and green appear redder. Deuteranomaly (red-green)
Colors aren’t bright. Red, orange, and yellow appear greener. Protanomaly (red-green)
It’s difficult to tell yellow and red from pink. Blue appears greener. Tritanomaly (blue-yellow)
Color correction is an experimental feature and might not work correctly everywhere on your phone.
Magnify the screen
You can magnify the screen by triple tapping it or by touching by the navigation buttons.
Set it up
To set up the way to start (zoom in) and stop (zoom out) magnification:
1. Go to Settings > Accessibility > Magnification.
2. Select an option and turn it on :
•To touch the screen three times, choose Magnify with triple-tap.
•To add to the buttons, choose Magnify with button.
Use magnification
To zoom in/out:
1. Start magnification using the method you selected: triple tap, or touch .
2. Touch the area of the screen to magnify, then:
•Drag two or more fingers to scroll.
•Pinch two or more fingers to adjust zoom.
To zoom temporarily:
1. Touch .
Set up phone : Accessibility settings 12