Motorola One HYPER User manual

User Guide

© 2019 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. Manufactured under
license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby
Laboratories. All other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
Hardware diagram 1
Insert and remove SIM and SD cards 2
Manage dual SIMs 4
Add or remove accounts 5
Set up voicemail 6
Set up email 6
Make it yours 7
Accessibility settings 9
Visual assistance 9
Hearing assistance 11
Dexterity assistance 11
Use accessibility shortcuts 12
Learn the basics 14
About your home screen 14
About your lock screen 15
New to Android? 16
If this is your first smartphone 16
If you had an iPhone 17
About your Google account 18
Status bar icons 19
Phone terms you should know 23
Get around 25
Learn gestures 25
Move between apps and screens 26
Use quick settings 27
Wake or put screen to sleep 29
Adjust volume 29
Frequently used tools 31
Turn flashlight on and off 31
Take screenshots 31
Use voice commands 32
Get turn-by-turn directions 33
Use Time and Weather widget 33
Manage time spent on your phone 35
Work with text 37
Use onscreen keyboard 37
Cut, copy, paste text 38
Use voice typing 39
Fill in forms automatically 39
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Personalize your phone 40
Home screen 40
Change wallpaper 40
Customize your Favorites tray 40
Add widgets, shortcuts, or folders 40
Remove widgets, shortcuts, or folders 42
Remake your home screen with launchers 42
Lock screen 43
Use a screen saver 43
Set screen lock 44
Add message to lock screen 45
Sounds 46
Set ringtones 46
Avoid interruptions with Do Not Disturb 47
Stop phone from speaking 50
Silence power on sound 50
Turn off charging sounds 50
Apps 51
About your apps 51
Use two apps at once 55
View notifications 55
Manage your apps 57
Install or update apps 57
Manage or delete apps 59
Protect against harmful apps 61
Pin your screen 61
Search and web browser 63
Search the web 63
Search your phone 64
Browse websites 65
Text messaging 67
About text and multimedia messages 67
Read, send, manage text messages 67
Add attachments 69
Save attachments from text message 70
Turn group messaging on or off 70
Change default messaging app 71
Control notifications for text messages 71
Change text message reply to incoming calls 71
Get text messages on your computer 72
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Email 73
Read, send, manage emails 73
View email attachments 74
Preview inboxes from home screen 75
Add email signature 75
Control email notifications 75
Calendar app 77
About the calendar 77
Find calendar events 77
Create and manage events 78
Control notifications for calendar events 78
Clock app 80
Set alarms 80
Use timer or stopwatch 80
Set date and time 81
Moto app 83
About the Moto app 83
Shrink screen for one-handed use 83
Preview notifications when screen sleeps 83
Photos app 85
Share photos and videos 85
Upload photos and videos 85
Calls, contacts, voicemail 87
Phone calls 87
Answer calls 87
Make calls 88
During a call 89
Make video calls 90
Make conference calls 90
Block calls and SMS 91
Turn on call waiting 92
View and delete call history 92
Contacts 94
Add contacts 94
Edit or delete contacts 95
Star your favorite contacts 96
Sort contacts 96
Share contacts 97
Voicemail 98
Use voicemail 98
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Send all calls from contact to voicemail 99
Music 100
Listen to music 100
Transfer music files 101
Connect a MIDI device 101
Battery 103
Charge phone 103
Extend battery life 103
Use Battery Saver mode 104
Storage 106
About storage options 106
Manage phone storage 106
Manage SD card 107
Find downloaded files 108
Recover recently deleted files 109
Upload music to cloud 109
Upload photos and videos 110
Scan documents and make copies 110
Network and internet 112
Connect to Wi‑Fi networks 112
Use Airplane mode 113
Control data usage 113
Share your internet connection 115
Connect to VPNs 117
Connected devices 118
Connect with Bluetooth™ 118
Connect with Wi-Fi Direct 119
Tap & pay with NFC 120
Share or receive with NFC 120
Cast screen or media to TV 121
Transfer files between phone and computer (USB) 123
Print from your phone 124
About wireless sharing 125
Other settings 128
Apps & notifications 128
Change app settings 128
Choose how apps notify you 129
Turn emergency alerts off/on 132
Display 133
Stop automatic rotation 133
Choose color mode 133
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Adjust screen brightness 133
Change font and display size 134
Change theme 134
Change screen timeout 134
Location 135
Use location services 135
Security 136
About security 136
Protect against harmful apps 136
Set up lost phone features 137
Lock and unlock phone 138
Set screen lock 138
Unlock with trusted devices 139
Unlock at trusted places 140
Keep phone unlocked while it's on you 141
Unlock with voice commands 141
Use fingerprint security 142
Lock SIM card 144
Accounts 146
Add or remove accounts 146
Sync accounts and apps 147
Manage information in your Google account 148
System 149
Customize the keyboard 149
Use multiple languages 150
Users and guests 152
Share your phone 152
Add, modify, remove users 153
Add or delete guest 154
About phone 155
Set up emergency information 155
Record your IMEI number 155
Find legal and product information 155
Fix a problem 156
Hardware issues 156
Phone is slow or unstable 156
Phone feels warm or hot 156
Phone won't turn on 157
Phone restarts or crashes 157
Screen is frozen or won't respond 158
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SD card problems 158
Call and SIM issues 161
Problems making/receiving calls 161
Problems during calls 162
Battery issues 165
Charging problems 165
Battery drains too fast 165
Bluetooth, Wi-Fi, USB issues 166
Bluetooth problems 166
Wi-Fi problems 168
Can't transfer files or connect to computer 169
Account and sign-in issues 170
Forgot unlock code 170
Can't sign in to Google 170
Account sync issues 170
App issues 172
App or widget problems 172
Messaging problems 173
Camera problems 174
Maintenance procedures 177
Update Android software 177
Reset Wi-Fi, cellular data, and Bluetooth 177
Reset phone 178
Get more help 179
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Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Microphone
4. Earpiece
5. Pop-up front camera (To learn more, read help in Camera app.) Touch in quick settings to open the
camera. It closes when you leave the selfie viewfinder.
6. Volume up/down button
7. Power button
Set up phone 1

1. Laser autofocus sensor
2. LED flash
3. Ultra-wide camera (To learn more, read help in Camera app.)
4. Main camera
5. Fingerprint sensor and LED notification light, which you can customize
6. USB-C port for charging, transferring files, sharing connection with tethered devices.
7. Microphone
8. Speaker grill
Insert and remove SIM and SD cards
About the SD card
Your phone supports a microSD card up to 1 TB microSD.
A Class 2, 4, or 6 card is sufficient.
Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you
can easily swap the card and its content between devices. After you insert the card, be sure to update settings
within media apps, like Camera and YT Music, so they use the card to store content you create or download.
You cannot store apps on the SD card because it is portable storage.
Replace SIM or SD card
1. If you are removing an SD card, unmount it first (Settings > Storage).
Set up phone 2