Motorola motoe 6s User manual

User Guide

© 2020 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or
service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from another phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 7
Prepare for emergencies 8
Make it yours 10
Accessibility settings 12
Visual assistance 12
Hearing assistance 14
Dexterity assistance 15
Use accessibility shortcuts 16
Learn the basics 18
About your home screen 18
About your lock screen 19
New to Android? 21
If this is your first smartphone 21
If you had an iPhone 22
About your Google account 23
Status bar icons 24
Phone terms you should know 28
Get around on your phone 30
Learn gestures 30
Use quick settings 31
Turn screen off and on 33
Adjust volumes 34
Frequently used tools 36
Turn flashlight on and off 36
Control phone with your voice 36
Get directions to a location 37
Use Time and Weather widget 37
Manage time spent on your phone 39
Work with text 42
Use onscreen keyboard 42
Cut, copy, paste text 43
Use voice typing 44
Fill in forms automatically 44
Moto E6s iii

Personalize your phone 45
Home screen 45
Change wallpaper 45
Customize your Favorites tray 45
Add widgets, shortcuts, or folders 45
Remove widgets, shortcuts, or folders 48
Remake your home screen with launchers 48
Lock screen 49
Use a screen saver 49
Sounds 50
Set ringtones 50
Avoid interruptions with Do Not Disturb 51
Stop phone from speaking 54
Other sound settings 55
Silence “Hello Moto” during power up 55
Turn off charging sounds 55
Use volume booster for speaker 55
Apps 56
About your apps 56
View two apps on screen 60
View notifications 61
Manage your apps 63
Install or update apps 63
Manage or delete apps 65
Protect against harmful apps 67
Search and browse 69
Search the web 69
Search your phone 71
Browse websites 72
Text messaging 74
About text and multimedia messages 74
Read, send, manage text messages 74
Add attachments 76
Save attachments from text message 77
Turn group messaging on or off 78
Change default messaging app 78
Control notifications for text messages 78
Change text message reply to incoming calls 79
Get text messages on your computer 79
Email 81
Moto E6s iv

Read, send, manage emails 81
View email attachments 82
Preview inboxes from home screen 83
Add email signature 83
Control email notifications 83
Calendar app 85
About the calendar 85
Find calendar events 85
Create and manage events 86
Control notifications for calendar events 87
Clock app 88
Set alarms 88
Use timer or stopwatch 88
Set date and time 90
Calls, contacts, voicemail 91
Phone calls 91
Answer calls 91
Make calls 92
During a call 93
Make video calls 94
Make conference calls 94
Make calls over Wi-Fi 95
Block calls and texts 96
Turn call waiting on and off 96
View and delete call history 97
Make emergency call from locked phone 98
Contacts 100
Add contacts 100
Edit or delete contacts 101
Star your favorite contacts 102
Sort contacts 102
Share contacts 103
Voicemail 104
Use voicemail 104
Send all calls from contact to voicemail 105
Photos and videos 106
Take photos 106
Take screenshots 108
Record videos 108
Adjust photography settings 109
Adjust other camera settings 111
Moto E6s v

Delete photos and videos 112
Edit photos and videos 113
Find, share, upload 115
Find photos and videos 115
Share photos and videos 116
About wireless sharing 116
Upload photos and videos 118
Music 120
Listen to radio 120
Listen to music 121
Transfer music files 122
Connect a MIDI device 122
Battery 124
Charge phone 124
Extend battery life 124
Use Battery Saver mode 125
Show battery percentage in status bar 126
Storage 127
About storage options 127
Manage phone storage 127
Manage SD card 128
Find downloaded files 130
Recover recently deleted files 131
Upload music to cloud 131
Upload photos and videos 132
Scan documents and make copies 133
Network and internet 134
Connect to Wi‑Fi networks 134
Use Airplane mode 135
Control data usage 135
Share your internet connection 137
Connect to VPNs 139
Connected devices 140
Connect with Bluetooth™ 140
Connect with Wi-Fi Direct 142
Cast screen or media to TV 142
Transfer files between phone and computer (USB) 144
Print from your phone 145
Other settings 147
Apps & notifications 147
Change app settings 147
Moto E6s vi

Choose how apps notify you 148
Display 151
Adjust screen brightness 151
Adjust screen colors at night 151
Set Device theme 151
Change screen timeout 152
Stop automatic rotation 152
Choose color mode 152
Change font and display size 153
Use Ambient display 153
Security & location 154
About security 154
Protect against harmful apps 155
Be ready to find a lost phone 155
Lock and unlock phone 156
Set screen lock 156
Adjust lock options 157
Unlock with trusted devices 158
Unlock at trusted places 159
Keep phone unlocked while it's on you 160
Use fingerprint security 160
Set lock screen preferences 162
Use location services 163
Pin your screen 164
Lock SIM card 164
Accounts 166
Add or remove accounts 166
Sync accounts and apps 167
Manage information in your Google account 168
System 169
Record your IMEI number 169
Find legal and product information 169
Languages & input 170
Customize the keyboard 170
Use multiple languages 171
Back up phone 172
Users and guests 174
Share your phone 174
Add, modify, remove users 175
Add or delete guest 176
Fix a problem 177
Moto E6s vii

Hardware issues 177
Phone is slow or unstable 177
Phone feels warm or hot 177
Phone won't turn on 178
Phone restarts or crashes 178
Screen is frozen or won't respond 179
SD card problems 179
Call and SIM issues 182
Problems making/receiving calls 182
Problems during calls 184
Battery issues 186
Charging problems 186
Battery drains too fast 186
Bluetooth, Wi-Fi, USB issues 187
Bluetooth problems 187
Wi-Fi problems 189
Can't transfer files or connect to computer 190
Account and sign-in issues 191
Forgot unlock code 191
Can't sign in to Google 191
Account sync issues 191
App issues 193
App or widget problems 193
Camera problems 194
Messaging problems 195
Gmail problems 197
Play Store problems 197
Maintenance procedures 198
Update Android software 198
Reset Wi-Fi, cellular data, and Bluetooth 198
Reset phone 199
Get more help 200
Moto E6s viii

About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Earpiece
4. Front camera
5. Proximity sensor and notification light
•Blinking green (phone on) = unseen notifications
•Solid red (phone on) = low battery
•Solid red (phone off) = charging but battery is too low to power the screen
•Solid green (phone off) = fully charged
6. Volume up/down button
7. Power button
Set up phone 1

1. LED flash
2. Depth camera
3. Main camera
4. Fingerprint sensor
5. Microphone
6. Micro USB port for charging, transferring files, sharing connection with tethered devices.
7. Speaker
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a
dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol or Clorox® Disinfecting Wipes to gently
wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings, including
the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and
avoid spraying cleaners directly on the screen.
The CDC advises to clean and disinfect frequently touched surfaces daily.
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 256 GB.
Set up phone 2