Motorola Nextel iDEN i1000plus User manual

Nextel®
iDEN®
Digital Multi-Service Internet-ready Phone
i1000plus Phone User’s Guide
@NTN9761A@
NTN9761-B (refresh)

Table of Contents
i
Introduction ...............................................................................1
Welcome to Nextel®.......................................................................... 1
Customer Care................................................................................... 2
Ordering Information.......................................................................... 3
Driving Safety Tips............................................................................. 4
Getting Started ..........................................................................7
i1000plus Phone Features ............................................................... 8
Batteries............................................................................................. 9
Turning Your i1000plus Phone On/Off............................................. 11
Enabling Security............................................................................. 12
Receiving Over-the-Air Programming.............................................. 12
Your Nextel Phone Status................................................................ 13
Display Icons.................................................................................... 14
Modes and Menus ........................................................................... 15
Quick Guide to i1000plus Phone Functions..................................... 17
Creating, Editing and
Using Stored Lists ..................................................................21
Phone Programming........................................................................ 22
Storing Names and Numbers ....................................................22
Pause Digit Entry .......................................................................24
Editing Stored List Entries .........................................................25
Address Book................................................................................... 26
iDEN Organizer................................................................................ 27
Phone Mode ...........................................................................29
Digital Cellular.................................................................................. 29
Making Phone Calls ...................................................................30
Direct Dial .......................................................................... 30

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Making Phone Calls from the Stored List.............................. 30
Last Number Redial .............................................................. 32
Emergency Calling................................................................ 32
Special Dialing Codes........................................................... 33
Hands-Free Speakerphone................................................... 33
Mute...................................................................................... 34
Placing International Phone Calls ..............................................35
Plus Dialing........................................................................... 35
Country-to-Country (Using Plus Dialing)............................... 35
Country-to-Country (Using Direct Dial) ................................. 36
Within-Country ...................................................................... 36
Receiving a Phone Call .............................................................36
Missed Call Indicator............................................................. 37
Retrieving a List of Missed Calls........................................... 37
Last 10 Numbers Received/Sent Calls List ...............................37
Quickstore of Phone Numbers.............................................. 38
Reviewing/Storing/Dialing Received Calls............................ 38
Reviewing/Storing/Dialing Sent Calls.................................... 38
Ending a Phone Call ..................................................................39
Standard Features .....................................................................39
Call Hold ............................................................................... 40
Call Forwarding..................................................................... 40
Call Waiting........................................................................... 43
Three-Way Calling ................................................................ 44
Additional Phone Services .........................................................45
Alternate Line Service........................................................... 45
Call Restrictions.................................................................... 47
Caller ID................................................................................ 47
Nextel 411............................................................................. 48
Nextel Voice Mail Service ................................................................ 50
Setting Up Your Voice Mail Box .................................................50
Receiving Voice Mail Messages ................................................51
Using Voice Mail ........................................................................52
Advanced Voice Mail Features ..................................................58
Voice Mail Tree ..........................................................................68

Table of Contents
iii
Messaging Services......................................................................... 69
Nextel Two-Way Messaging ......................................................69
Text and Numeric Messaging ....................................................70
Using Your Phone as a Modem....................................................... 74
Private/Group Mode ...............................................................75
Nextel Direct Connect®................................................................................................................................................ 75
Displaying Your Private ID............................................................... 76
Using the Private/Group Speaker .................................................... 76
Placing Private Calls........................................................................ 77
Receiving Private Calls.................................................................... 78
Quickstore of Private IDs ................................................................. 79
Sending a Call Alert ......................................................................... 79
Receiving/Responding to a Call Alert............................................... 80
Call Alert Queuing............................................................................ 80
Group Call........................................................................................ 81
Group-Silent Programming .............................................................. 84
Net Mode .................................................................................87
Nextel Online Navigation Keys......................................................... 87
Starting the Microbrowser................................................................ 88
Customizing the i1000plus Phone ........................................91
Changing the Display Language...................................................... 91
Setting the Time and Date Format................................................... 92
Backlight Timer ................................................................................ 93
Keypad Silence................................................................................ 94
Setting the Ringer Volume .............................................................. 94
Selecting a Ring Style...................................................................... 95
Setting the VibraCall®Alert Feature................................................. 95
Selecting a Call Alert Style............................................................... 98
Programming Menu.......................................................................... 98

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Accessories ..........................................................................105
Batteries......................................................................................... 105
Travel Chargers ............................................................................. 108
Other Important Information ................................................111
Nextel Customer Care.................................................................... 111
Understanding Status Messages................................................... 112
Nextel Terms and Conditions of Service........................................ 115
Safety and General Information..................................................... 121
Limited Warranty Motorola Communication Products.................... 130
Patent and Trademark Information ................................................ 138
Index ......................................................................................139

1
Introduction
Welcome to Nextel®
Thank you for choosing Nextel as your wireless communications
provider. Your i1000plus phone enables you to enjoy clear connections
through Nextel’s All Digital National Network. In addition, with Nextel
WorldwideSM Service, you can use your i1000plus phone to roam
internationally in select cities using other iDEN®networks.
This guide contains all the information you need to take full advantage
of your Nextel service and i1000plus phone, including:
Quick Guide to i1000plus Phone Functions—Enables
experienced digital cellular phone and two-way radio
users to get started right away!
Page 17
Digital Cellular Calling—Digital Cellular Calling
includes features such as Call Hold, Call Forwarding,
Call Waiting, and Three-Way Calling. Find out more
about placing calls in this section.
Page 29
International Roaming—Enables you to make phone
calls, check Voice mail, and more while traveling in
selected cities internationally.
Page 35
Additional Phone Services—Includes Alternate Line
Service, Call Restrictions, Caller ID, and Nextel 411.
Find out more in this section.
Page 45
Voice Mail—Takes messages 24 hours a day and
includes Message Forwarding, Automatic Playback and
more. Read more about Voice Mail in this section.
Page 50

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NOTE: Are you an experienced digital cellular phone and two-way
radio user? Turn to the Getting Started section beginning on
page 7. This section might be all you need to get started.
Customer Care
For domestic customer care issues including billing issues, general service
needs, or to order additional services, contact Nextel Customer Care.
Visit nextel.com for a variety of Customer Care services:
Text and Numeric Messaging—Lets you receive
numeric messages and important, short messages right
over the phone. Learn more about Messaging in this
section.
Page 70
Nextel Direct Connect®—An innovative feature for
communicating instantly with one or more co-workers at
a fraction of the cost of cellular. Read more about Nextel
Direct Connect in this section.
Page 75
Nextel Online®–Use the Net feature with the built-in
microbrowser to access Nextel’s Online services. It
offers a suite of Nextel wireless data products and
Internet applications that provide quick access to the
information you need to get business done.
Page 87
Programming—You can customize your i1000plus
phone and make it behave the way you want it to. Learn
how in this section.
Page 98
Other Nextel Advantages—In addition to all of the previously mentioned
benefits, there’s more... Nextel features also include the following:
•The guaranteed All-Digital Nextel National Network
•No roaming fees while traveling throughout the U.S.
•Flat-rate long distance pricing to anywhere in the continental U.S.
•No landline connection charges

Ordering Information
3
•Browse for information on phones, coverage, rates and other
Nextel services. View and download user’s guides, try out our
interactive virtual product and service demos, find answers to
frequently asked questions, order accessories, locate service and
repair centers, upgrade phone software, send a message and more.
•For self-service on your Nextel account, click on My Account to
view your account, pay your bill, add phones to your account, reset
your Voice Mail password, add Nextel Online®services and more.
•For online assistance, click on Contact Us to send us an email
request. Our representatives are committed to assisting you. Every
effort will be made to address your questions or concerns within 24
hours. Contact us to add Nextel Online and other services, change
rate plans, inquire on your bill and more.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
To complement the i1000plus phone and Nextel Worldwide Service,
Nextel has also launched International Roaming Customer Care
support. When traveling outside of the U.S. and Canada, call +1 (360)
662-5202 for your Customer Care Service needs. This Customer Care
number will be toll-free from your Nextel handset both domestically
and internationally.
International and domestic coverage, rates and other information are
also available at nextel.com.
Ordering Information
Nextel Business NetworksSM allow you to communicate with individuals
outside as well as inside your company. These Networks link Nextel
customers in similar industries or geographies. So, if you need to reach a
client, vendor, or contractor instantly, work smarter by joining the Nextel
Business Networks. Call 1-888-NEXTEL2 (1-888-639-8352).
Various accessories are available for use with your i1000plus phone,
including a Hands-Free Car Kit, Carry Holster, Audio Adapter, and
Vehicle Battery Charger. To order accessories or an accessories catalog,

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go to nextel.com or call Nextel NextdaySM Accessories at 1-800-914-
3240. You can also contact your Nextel Authorized Sales
Representative or stop by any Nextel Store. For information on retail
store locations, go to nextel.com.
Contact Nextel Customer Care to order any of the services discussed in
this guide, including Nextel Online, Direct Connect, Additional Phone
Services, Voice Mail, Nextel Mobile Messaging and much more!
For information on Direct ProtectSM Insurance protection for your
Nextel phone and more, call 1-888-352-9182 or contact your Nextel
Authorized Representative.
Visit us at nextel.com to learn more about Nextel products and services!
Driving Safety Tips
NOTE: For safety and legal reasons (in many countries), do not use your phone while
driving.
Check and follow the local laws regarding the use of mobile phones while
driving.
Your wireless phone is a great safety tool. You can instantly call for help in
emergencies or alert your next appointment that you’re running late. Please
follow these tips for using your wireless phone when you’re behind the wheel.
1. Give driving your full attention. Don’t let anything interfere with your
concentration.
2. Assess road conditions before making or taking a call.
3. Let voice mail pick up when its inconvenient or unsafe to answer the
phone.
4. Program your most frequently dialed numbers into your phone for
speed dialing. When dialing manually without the Turbo Dial ®one-
touch dialing feature, dial only when your vehicle is stopped —or have a
passenger dial for you.
5. Position your phone where it is easy to see and reach.
6. Keep your eyes on the road. Never take notes while driving.

Driving Safety Tips
5
7. Consider using a hands-free speakerphone or hands-free accessory
which allows you to keep both hands on the wheel when speaking.
8. Use your phone’s Internet capabilities before you drive. Nextel Online
services are not designed to be used while driving.
9. Be a Good Samaritan. Dial 9-1-1 in emergencies to
report accidents, impaired or aggressive drivers,
crimes, or fires. It’s a free call. Know your phone
number so emergency services personnel can call you
back if necessary

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7
Getting Started
In this section you will learn everything you need to begin using your
i1000plus phone. This section also includes a Quick Guide portion so
experienced digital cellular phone and two-way radio users can get
started right away.
About This Section
This section includes instructions for the following tasks:
i1000plus Phone Features Page 8
Batteries: Attaching, Detaching, and Charging Page 9
Turning Your i1000plus Phone On/Off Page 11
Enabling Security Page 12
Receiving Over-the-Air Programming Page 12
Your Nextel Phone Status Page 13
Display Icons Page 14
Modes and Menus Page 15
Quick Guide to Using i1000plus Phone Functions Page 17

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i1000plus Phone Features
NOTE: The display backlight is activated by pressing any key or
button.
Antenna
Volume/List Control
Buttons
Nextel Direct
Connect®
Push-To-Talk (PTT)
Button
Closed Cover
BOTTOM VIEW
Accessory and Data
Cable Connector
CLOSED FRONT VIEW
OPEN FRONT VIEW
TOP VIEW
Earpiece
Cover Open
Alphanumeric Display
Home Key
Next Word/International
Plus Dialing Key
Back Key/Pause Dialing
Punctuation Key
Mode Key
Option Keys
Scroll Key
Menu Key
Send/End Key
Status Light LED
Speaker/Back/
Home Button
Option Keys
Alphanumeric Display
Speaker and
Microphone
On/Off Button Speaker and Microphone

Batteries
9
Batteries
Your i1000plus phone comes with a Lithium Ion battery and charger.
After attaching the battery, you must charge it before you use it for the
first time. See “Charging Lithium Ion Batteries” on page 105 to learn
the appropriate charging times for your phone’s battery. After the initial
charging, the battery can be charged more quickly.
Remove the battery from the protective case provided in the original
packaging. When the battery is not attached to the phone, store it in this
case.
Attaching the Battery
Detaching the Battery
1 Insert the top of the battery into the
top of the battery area (located on
the back of the phone) as shown in
the picture.
2 Press down on the battery until you hear a click.
1 If the phone is turned on, press funtil the message Powering
Off displays.
2 Press the latch on the battery cover upward and pull the battery
outward and away from the phone.
Latch
Standard Battery
900 mAh
Slim Battery
500 mAh

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Charging the Battery
NOTE: Before you use the battery for the first time, charge it for at
least three hours. After the initial charging, the battery can be
charged more quickly.
NOTE: The battery can be charged with the phone either turned on or
off. For best results, charge it with the phone turned off.
1 Make sure your i1000plus phone is facing you.
2 With the logo on the accessory
connector facing you, plug the
accessory connector into the bot-
tom of the i1000plus phone.
3 Flip open the prongs and plug the charger into an AC outlet.
4 To disconnect the Travel Charger, squeeze the side tabs of the
accessory connector and pull out.
Charger
(Plug into AC outlet)
Accessory Connector
(Connect to i1000plus phone)

Turning Your i1000plus Phone On/Off
11
Battery Charging Status
The battery strength indicator icon, found on your phone’s display
screen, shows the charge amount remaining in the battery.
A short, chirp-like sound indicates a low battery. The icon flashes when
you have 5 minutes of talk time remaining.
Turning Your i1000plus Phone On/Off
NOTE: To register for the first time on the Nextel National Network,
you must turn on your i1000plus phone in your local calling
area.
Phone On
If your display reads No Service or doesn’t change to the Phone Ready
screen when you turn on your phone, and you know you are in a Nextel
Icon
Flashes Icon
Displays Icon
Displays Icon
Displays Icon Displays
Charge
Strength Low Battery 0-30% 31-60% 61-90% 91-100%
Fully
Charged
1 For optimal signal strength, extend the antenna.
2 Press and hold f.
As your phone connects to the Nextel National
Network, you will see a Welcome to Nextel
message and a connecting message. When
Phone Ready appears on the display, you are
ready to use your i1000plus phone!
ajb
Phone Ready
Nextel
10:25a 03/12
Name Mail

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coverage area, contact Nextel Customer Care. For details on Nextel
coverage areas, visit nextel.com.
Phone Off
Enabling Security
You must enable security the first time you power on your phone or
within 20 days of first activation of your phone.
Receiving Over-the-Air Programming
If you have been set up to receive over-the-air programming (OARSS),
you will receive your Private ID and Talkgroup lists for Direct Connect
use, your Personal Telephone Number and the Nextel Customer Care
number via a Net Mail message.
1 Press and hold funtil you see the message Powering Off.
2 Push in the antenna.
1 Turn your phone on.
2 Press muntil you see Net Ready.
3 Press Punder “Ok”. A series of screens displays.
4 You are prompted to enable security. Press Punder “Yes”. If
you subscribe to a Nextel OnlineSM Service Plan, your home page
displays.
5 Press mto return to Phone, Private or Group mode.

Your Nextel Phone Status
13
In order to receive your programming, you must have enabled security
(see “Enabling Security”on page 12). Within 24 hours of enabling
security, you will receive a Net Mail message containing your lists.
Follow the instructions to accept your phone programming:
Your Nextel Phone Status
Your i1000plus phone has a Status Light indicator. The Status Light
shows you the status of your connection (see “i1000plus Phone
Features”on page 8).
1 You will receive a Net Mail alert with the message New Net
Mail –Receive Programming.
2 Press Punder “Now”or “View”.
3 You are prompted to accept changes to your phone’s lists. Press
Punder “OK”.
4 A confirmation screen displays. Press Punder “OK”.
5 Press mto return to Phone, Private, or Group mode.
Status Light
Indicator Nextel Phone Status
Flashing Red Signing on to the network—Please Wait.
Solid Red No service or out of coverage area. If you are in
a coverage area, keep your phone on and it will
attempt to connect every two minutes. If you
cannot connect after 15 minutes or more,
contact Nextel Customer Care.

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Display Icons
After you turn on your phone, the following icons may appear on the
display:
Flashing
Green In service/Ready to use.
NOTE: Nextel Direct Connect calls are only
available in your home calling area.
Solid Green In use.
aSignal Strength Indicator: Shows the signal
strength. Six bars indicate the strongest signal. Calls
and messages cannot be sent or received when there
is no signal.
bBattery Strength Indicator: Shows the remaining
charge in your battery.
gVoice Mail Indicator: When flashing,indicates that
you have new, unheard messages. Otherwise,
indicates that you have messages in your Voice Mail
box.
cNew Message Mail Flashing Indicator: Indicates
that you have incoming message mail.
uUnread Message Mail Indicator: Indicates that you
have unread message mail.
Status Light
Indicator Nextel Phone Status