Motorola Moto E5 User manual

Meet
your phone.

Have questions about your Prepaid phone?
You’re in the right place.
Find out how to set up and use your phone, access special features, get
help and lots more. We’re here to help.

About your phone
About your phone
NOTE: Devices and software are constantly evolving—the screen images
and icon you see here are for reference only.
Volume
buttons
Flash
Front camera
Speaker
Headset jack
Microphone
USB/Charger port
Power/Lock
button
MicroSD card slot
Back camera
Fingerprint sensor

Your phone already has a SIM card installed.
Step 1. Remove the back cover
Place your fingernail in the notch at the bottom coner of the back cover
and pry off the cover.
Optional: Insert the microSD card
If you have a microSD card, slide the microSD card into the microSD card
slot with the gold contacts facing down.
NOTE: The microSD card is sold separately.
Step 2. Insert the battery
Insert the battery, making sure the gold contacts line up. Press down
gently to secure.
Setting up your phone
Setting up your phone

Setting up your phone
Step 3. Charge the phone
Before turning on your phone, charge it fully.
Insert the small end of the USB cable into the phone.
Insert the larger end into the charger and plug it into an outlet.
WARNING: Only use approved chargers with your device. Incompatible
chargers or tampering with the charger port could damage your device
and void the warranty.
Step 4. Turning your phone on/off
To turn your phone on, press and hold the Power/Lock button.
NOTE: The first time your turn on your phone you will need to activate it.
See the Activate your phone guide included with your phone.
To turn your phone off, press and hold the Power/Lock button.
Locking/unlocking the screen
To turn on your screen, press the Power/Lock button. Then swipe up on
the screen to unlock it.
To turn off your screen and prevent accidental key presses, press the
Power/Lock button.

Using your phone
Touch screen tips
Use touch gestures to move around the screen, open menus, select items,
zoom in and out of web pages and more.
There are several touch gestures recognized by your phone:
•Swipe—Swipe by quickly sliding your finger in any direction.
•Drag—Drag by touching an item and moving it to a new position.
•Double tap—Double tap to zoom in/out on a web page or picture.
•Multi-touch—Pinch or spread your thumb and index finger
to zoom in or out.
•Control with one touch—Lock, unlock, and navigate your phone with
just one touch. To find Lock/Unlock settings, swipe up > Settings >
Security & Location > Fingerprint.
Using your phone

Using your phone
Verizon Cloud
Verizon Cloud offers secure online storage to back up your contacts and
sync them with your other Cloud-connected devices.
To learn more go to vzw.com/Cloud.
Making a call
1. From the Home Screen, tap the Phone icon .
2. Enter the number you want to call or search the first letters of the
contact’s name and select the contact.
3. Tap the Call icon to place the call.
Receiving a call
When the phone is locked, tap the Answer icon and swipe up to answer
an incoming call.
When the phone is unlocked, tap ANSWER or IGNORE on the notification
bar.

Setting up Voice Mail
1. Dial *86 and press Send.
2. When you hear a greeting, press #to interrupt.
3. Follow the setup instructions.
Checking Voice Mail
From your phone:
1. Dial *86 and press Send.
2. Follow the instructions.
From other phones:
1. Dial your wireless number.
2. When you hear the greeting, press #to interrupt.
3. Follow the instructions.
NOTE: Voice mailboxes not set up within 45 days will be cancelled.
Your voice mailbox is not password protected until you create a
password by following the setup tutorial. Voice Mail may not be
available in some areas. Follow the setup instructions to password-
protect your Verizon Wireless Voice Mailbox. Airtime and other
charges are incurred when using voice mail from your wirelessphone.
Mobile to Mobile Calling minutes do not apply to voice mail retrievals;
you will be charged to maintain your connection toVoice Mail. Verizon
Wireless is not responsible for missed messages or deletions of
messages from your Voice Mailbox, even if you havesaved them.
Using your phone

Services and features
Calling features
• Domestic Long Distance
• Domestic Roaming
• 411 Search
• Caller ID
• Caller ID Blocking
• Call Waiting
• 3-Way Calling
• Call Forwarding
Text messaging*
1. From the Home screen, tap the Message+ icon .
2. Enter the recipient’s information and compose the text message.
3. Tap the Send icon .
NOTE: Messages to participating networks in Mexico, Canada and
Puerto Rico are charged at domestic rates.
*Additional and Unlimited Texting applies when sending and receiving
(i) Instant Messages, Text Alerts and Picture Messaging Portal
Messages; (ii) messages with non–Verizon Wireless customers in
the U.S. or participating networks in Mexico, Canada and Puerto
Rico; or (iii) via email. Unlimited Texting also includes Mobile to
Mobile Messages with Verizon Wireless customers. For Additional
Texts, overage messaging rates default to those of your Calling
Plan. Premium Messaging programs, International Messaging and
International Roaming not included. Compatible device required for
text, picture and/or video messaging. Data charges will apply for
sending and receiving picture and video messages.
Services and features

Picture and video messaging*
Take pictures or videos and send them to almost any email address, or to
other phones.
1. From the Home screen, tap the Camera icon to start the camera or
video recorder.
2. Capture the picture or video.
3. Using the appropriate keys, Save or Send the picture or video.
For pricing details please visit verizonwireless.com.
Apps and more
Play it up with music, ringtones, wallpapers, apps and games.
Keep up with Twitter™ and Facebook. We’ve got apps that help
you do it all. Data charges may apply.
Installing apps
From the Home screen, tap Play Store .
Web browsing
From the Home Screen, tap Chrome .
Services and features