Motorola One Macro User manual

User guide

© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylised M logo, MOTO and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Certain features, services and applications are network-dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality and other product specifications, as well as the information contained in this help
content, are based on the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in the help content are examples only.
To read the help content on your phone, go to Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 3
Copy data from old phone 5
Manage dual SIMs 7
Set up voicemail 8
Set up email 8
Prepare for emergencies 10
Make it yours 11
Learn the basics 13
About your home screen 13
About your lock screen 15
New to Android? 17
If this is your first smartphone 17
If you had an iPhone 18
About your Google account 19
Status bar icons 20
Phone terms you should know 24
Get around on your phone 26
Learn gestures 26
Use the navigation bar 27
Use quick settings 28
Turn screen off and on 31
Discover useful tools 32
Take screenshots 32
Turn torch on and off 33
Control phone with your voice 33
Get directions to a location 34
Use Time and weather widget 35
Manage time spent on your phone 37
Work with text 40
Use onscreen keyboard 40
Cut, copy, paste text 41
Use voice typing 42
Fill in forms automatically 42
Personalise your phone 43
Home screen 43
Change wallpaper 43
Use widgets, shortcuts or folders 43
Motorola One Macro iii

Remake your Home screen with launchers 46
Lock screen 47
Use a screen saver 47
Use apps 48
Open, close and switch apps 48
View two apps on screen 48
View notifications 49
About pre-loaded apps 51
Get, delete, manage apps 55
Install or update apps 55
Manage or delete apps 57
Protect against harmful apps 59
Search and browse 61
Search the web 61
Search your phone 63
Browse websites 63
Text messaging 66
About text and multimedia messages 66
Read, send messages 66
Manage, delete messages 69
Change default messaging app 71
Change text message reply to incoming calls 71
Get text messages on your computer 71
Email 73
Read, send, manage emails 73
View email attachments 74
Preview inboxes from the Home screen 75
Add email signature 75
Control email notifications 75
Calendar app 77
About the calendar 77
Find calendar events 77
Create and manage events 78
Control notifications for calendar events 79
Clock app 80
Set alarms 80
Use timer or stopwatch 80
"Set date and time" 82
Moto app 84
About the Moto app 84
Motorola One Macro iv

Shrink screen for one-handed use 84
Preview notifications when screen sleeps 85
Photos app 87
Share photos and videos 87
Upload photos and videos 87
Contacts, calls, voicemail 89
Contacts 89
Add contacts 89
Edit or delete contacts 90
Star your favourite contacts 91
Sort contacts 91
Share contacts 92
Phone calls 94
Answer calls 94
Make calls 95
During a call 96
Make video calls 97
Make conference calls 98
Make calls over Wi-Fi 98
Block calls and texts 99
Turn call waiting on and off 101
View and delete call history 101
Make emergency call from locked phone 103
Voicemail 104
Use voicemail 104
Send all calls from contact to voicemail 105
Music 106
Listen to the radio 106
Listen to music 107
Transfer music files 108
Connect a MIDI device 109
Settings 110
Network and Internet 110
Connect to Wi‑Fi networks 110
Connect with Wi-Fi Direct 111
Use Aeroplane mode 111
Control data usage 112
Share your Internet connection 113
Connect to VPNs 116
Connected devices 117
Motorola One Macro v

Connect with Bluetooth 117
Transfer files between phone and computer (USB) 119
Cast screen or media to TV 120
Print from your phone 122
About wireless sharing 123
Apps & notifications 125
Change app settings 125
Choose how apps notify you 126
Battery 129
Charge phone 129
Extend battery life 129
Use Battery Saver mode 130
Show battery percentage in status bar 131
Storage 132
About storage options 132
Manage phone storage 132
Manage SD card 133
Find downloaded files 135
Recover recently deleted files 136
Upload music to cloud 136
Upload photos and videos 137
Scan documents and make copies 138
Sound 139
Adjust volumes 139
Set ringtones 140
Enhance sound 141
Silence calls and notifications 142
Stop phone from speaking 145
Silence ‘Hello Moto’ during power up 145
Turn off charging sounds 145
Turn touch sounds on/off 146
Hear other notification sounds 146
Display 147
Adjust screen brightness 147
Use Device theme 147
Adjust colours at night 147
Choose colour mode 148
Change screen timeout 148
Stop automatic rotation 149
Change font and display size 149
Accessibility 150
Visual assistance 150
Motorola One Macro vi

Hearing assistance 152
Dexterity assistance 153
Use accessibility shortcuts 153
Security & location 155
About security 155
Protect against harmful apps 156
Make sure your phone can be found 156
Lock and unlock phone 157
Set a screen lock 157
Adjust screen lock options 158
Unlock with trusted devices 159
Unlock with your face 160
Unlock at trusted places 161
Keep phone unlocked while it's on you 162
Unlock with voice commands 162
Use fingerprint security 163
Set lock screen preferences 165
Use location services 166
Pin your screen 168
Lock SIM card 168
Accounts 170
Add or remove accounts 170
Change name and info in your Google account 171
Sync apps with your Google account 171
Control what info Google collects 172
System 174
Record your IMEI number 174
Find legal and product information 174
Languages and input 175
Customise the keyboard 175
Use multiple languages 176
Customise power button gesture 177
Back up phone 177
Users and guests 179
Share your phone 179
Add, modify and remove users 180
Add or delete guest 181
Fix issues 182
Hardware issues 182
The phone is slow or unstable 182
Phone feels warm or hot 182
Motorola One Macro vii

Phone won't turn on 183
Phone restarts or crashes 183
Screen is frozen or won't respond 184
Screen displays wrong colours 184
SD card issues 185
Call and SIM issues 187
Issues making/receiving calls 187
Issues during calls 189
Battery issues 191
Charging issues 191
Battery drains too fast 191
Bluetooth, Wi-Fi, USB issues 193
Bluetooth issues 193
Wi-Fi issues 195
Can't transfer files or connect to computer 196
Account and sign-in issues 198
Forgot the unlock code 198
Can't sign in to Google 198
Account sync issues 198
App issues 200
App or widget issues 200
Camera issues 201
Messaging issues 202
Gmail issues 204
Play Store issues 204
Maintenance procedures 205
Update Android software 205
Reset Wi-Fi, mobile data and Bluetooth 205
Reset phone 206
See more help 207
Motorola One Macro viii

About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Earpiece
3. Front camera (Learn more in Camera help.)
4. Headset jack
5. Volume up/down button
6. Power button
7. Speaker
8. USB-C port to charge phone, transfer files and share data connection with tethered devices
9. Microphone
Set up phone 1

1. LED flash
2. Laser auto-focus sensor
3. Depth camera
4. Main camera
5. Macro camera
6. Fingerprint sensor
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry, soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•if the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives
and avoid spraying cleaners directly on the screen.
Prevent water damage
Your phone is water and splash resistant, but not completely waterproof. Avoid getting the phone in contact
with water for a long time, and never deliberately immerse the phone in water. Water and splash resistance
are not permanent, and the protection performance may continue to decline due to daily use.
Liquid damage is not covered by your warranty.
To prevent water damage to your phone:
•dry your phone and ports thoroughly with a soft, clean cloth.
Set up phone 2