Motorola Sprint ES400S User manual

All you need to know to get going.
Get started
MOTOROLA ES400S

Sprint is committed to developing technologies that give you
the ability to get what you want when you want it, faster than
ever before. This booklet introduces you to the basics of
getting started with Sprint and your new Motorola ES400S.
The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all
services will work on all devices. Coverage is not available everywhere.
Important Privacy Message. Sprint’s policies often do not apply to third-party applications. Third-party applications may access your
personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a
third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which
can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.
©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are property of their respective owners.
Welcome!

Your Device
Touchscreen
Receiver
Optical Nav Pad
Keyboard
Microphone
Programmable Button
Micro USB Port
Headset Jack
Power Button
Fingerprint
Reader
Camera Lens
Battery Cover
Stylus
Volume Buttons
Camera Button

Get Your Device Ready
Insert the Battery
1. With your thumbs, press down on the battery
cover on the back of your device and slide the
cover down to remove it.
2. Align the battery’s contacts with those inside
the battery compartment and gently press
down until the battery is seated.
3. Slide the orange battery lock latch down to
secure the battery.
Battery Lock Latch
4. Replace the back cover.
Charge the Battery
1. Insert the larger end of the USB cable into the
charging head.
2. Connect the smaller end of the USB cable to the
micro USB port on the left side of your device.
3. Plug the charging head into a power outlet.
Turn the Device On
• Press the Power button on top of the device.
Tip: The first time you turn the device on, you will see a
splash screen followed by a calibration window. Remove
the stylus from the back of the device and follow the
onscreen instructions to calibrate your touchscreen.
Turning the Device Off
1. Press and hold the Power button for at least
five seconds until you see the power options
screen.
2. Tap Power Off.

Activate Your Device
• If you purchased your device at a Sprint Store,
it is probably activated and ready to use.
• If you received your device in the mail, and it is a
new Sprint account or a new phone number, it is
designed to activate automatically when you first
turn it on.
• If you received your device in the mail and
it is going to be activated on an existing
number (you’re swapping phones), go to
sprint.com/activate and follow the instructions.
When you have finished, make a phone call to
confirm your activation. If your device is still not
activated or you do not have access to the
Internet, contact Sprint Customer Service at
1-888-211-4727 for assistance.
Activate Your Device
Making and Answering Calls
Make a Phone Call
1. Press the green Talk
key .
2. Use the keyboard or
onscreen dialer to enter
a number.
3. Tap the Call Line or
press
to place the call.
4. To end the call, tap
or press the red End
key .
Answer an Incoming Call
• Tap Answer or press .
Tip: To ingore the incoming call and send it directly to
voicemail, tap Ignore.
Call
Line

Move Around the Device Menus and
Screens
Tap (or Touch): To choose
an icon or option on the
touchscreen, simply tap or
touch it using either your
finger or the stylus.
Touch and hold: To display
additional options,
touch and hold an item.
For example, to display
email message options,
from an email list, touch and
hold an email to display
options such as Reply,
Forward, Mark as Unread, etc.
Getting Around on Your Device
Scrolling: Flick or swipe your finger or the stylus
on the screen to scroll up, down, left, or right.
Nav Pad: Use the optical nav pad to navigate the
screen either as a 4-way navigator or as a mouse
cursor. Move your thumb or finger across the nav
pad to move the cursor or to highlight options,
depending on the selection. Press (click) the nav
pad to select an option.
Tip: To switch between 4-way and cursor, press and
hold . appears briefly for 4-way, and appears
briefly when cursor is enabled.

Home Screen Keyboard
Home Screen
The home screen provides access to all the
device’s features and applications, and is
customizable to maximize your workplace
efficiency.
Status Bar
Simple Home Card
Notifications
Program Shortcuts
Start Menu
Applications
Lock Device
Contacts
Tip: For a convenient overview of your device’s setup
options, tap Start > Getting Started.
Enter Text
Your device’s QWERTY keyboard lets you enter
text as easily as on a computer keyboard.
End
OK – Close open apps
Backspace/Delete
Return/Enter
Shift
Optical Nav Pad
Scan – Activate
Bar Code Reader
Talk
Email – Launch
Messaging; press and
hold to toggle 4-way
and cursor
fn (Function) – Access
alternate (orange)
characters
Start – Launch
Start menu
Space/Sym – Use
with fn to display
Symbols menu

Set Up Your Voicemail
All unanswered calls are automatically
transferred to your voicemail, even if your phone
is in use or turned off. You should set up your
voicemail and personal greeting as soon as
your phone is activated:
1. Press and hold 1 or press and then tap
and hold 1 on the phone keypad.
2. Follow the system prompts to create your
password and record your name and greeting.
Sprint strongly recommends setting a voicemail
password. Without a password, anyone who
has access to your phone can access your
messages.
Voicemail Password
(do not share): _______________________
Retrieve Your Voicemail
From your device:
1. Press and hold 1 or press and then tap
and hold 1 on the phone keypad.
2. Enter your password.
From any other phone:
1. Dial your wireless phone number.
2. When your voicemail answers, press *.
3. Enter your password.
Voicemail

Contacts
Save a Phone Number
1. Enter a phone number using the number keys
on the QWERTY keyboard.
2. Tap > Save to Contacts > New Contact >
Outlook Contact.
3. Enter a first and last name and a number type
(for example, Mobile or Work) and tap OK.
4. To enter more numbers or email, select Add
more numbers or Add more e-mail/IM. Select
the Info tab at the top of the screen to enter
more types of information.
5. Tap OK to save the entry when you are finished.
Retrieve a Phone Number
1. From the home screen, tap Contacts. Scroll
through the entries or tap the Enter a name field
and begin entering the contact name.
2. To display an entry, tap it.
3. To call the entry’s default phone number,
press .
For more information about Contacts, including
other ways to add contacts and syncing contacts
with your computer, see “2D. Contacts” in your
device’s User Guide.

Text Messages (SMS)
Send a Text (SMS) Message
1. Tap My Apps > Text or tap .
2. Tap > New > SMS.
3. Enter a wireless phone number, email address,
or contact name in the To: field.
Tip: To enter numbers, press fn twice (you will
see at the bottom of the screen). Press fn again
to return to regular text entry.
4. Tap the message field and then type your
message.
5. When you are finished, tap .
Send a Multimedia (MMS) Message
1. Tap My Apps > Text or tap .
2. Tap > New > MMS.
3. Tap the To field and select an option to select or
enter an addressee. Tap Done when you’re
finished adding recipients.
4. Tap the subject field and enter a subject.
5. Tap an attach option ( )
to attach a picture, video, audio file, or other
file type.
6. Tap the message field and then type your
message.
7. When you are finished, tap Send.
Multimedia Messages