Motorola StarTAC User manual

1
Welcome
Thank you for choosing Motorola—a global leader in
communications technology.
All Motorola phones are designed and manufactured
to meet Motorola’s exacting specifications and world-class
quality standards. During development, our laboratory
testing team took the durable digital StarTAC
®
phone through
its paces. They cooked it, steamed it, shook it, shocked it, dusted
it, and dropped it—and the phone still worked! We are
confident that the one you purchased can meet your own
exacting standards.
Thank you for choosing Motorola, and we hope you enjoy your
digital StarTAC wireless phone!

2
Guide Overview
Okay, you’ve got a brand new phone
with a bunch of nifty features.
Now what?
Afraid you’ll press the wrong key?
Or forget a feature or two?
Don’t sweat it!
We’ve designed this guide to take you
step-by-step through each feature of
your new digital StarTAC
®
phone.
We’ll show you what key to press and what happens when you
press it. Follow along, chapter-by-chapter, and you’ll find it’s as
easy as 1-2-3.
Here’s an idea of what you’ll learn in each chapter:
Getting Started
First things first. Once the box is open, this section will show you
where to begin. We will explain what came with your new phone
and show you how to use the battery. Turn to page 10 to get
started.
The Basics
What do all those buttons and lights mean? How do I make my
first phone call? In this section, we’ll answer those questions and
teach you everything necessary to start using your new phone.
Begin learning “The Basics” on page 20.
Using Memory
Read “Using Memory,” beginning on page 34, and we will
explain how to make the most of your new phone’s internal
Phone Book. You’ll learn how to save time with dialing
shortcuts and memory features that make it easy to place
quick calls.

3
Guide Overview
Using Messaging
*
This digital StarTAC
®
phone supports optional messaging
services, like Caller ID, which allows you to see who is calling
before you answer. It can even receive alphanumeric messages
just like a pager and tell you when you have Voicemail. Turn to
page 50 to begin “Using Messaging.”
Using the Minibrowser and Data Features
*
With a service subscription, your phone can access up to the
minute information with the Minibrowser! You can use the
phone to retrieve on demand weather reports, sports scores, stock
reports, and much more. See page 106.
With the addition of the Motorola Data Connectivity Kit, you can
hook your phone up to a compatible computer and send and
receive faxes and data. See page 114.
The Works
When you are ready to learn the advanced features of your new
phone, turn to page 58 for “The Works.” We will explain
everything from navigating the menu system to electronically
locking your phone.
So relax!
Let us show you what your
digital StarTAC phone
can do!
*Network and service dependent feature. Not available in all areas.

4
Contents
Introduction
Guide Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Started
Package Content Options. . . . . . . . . . . . . . . . . . . . . . 10
Introduction to Batteries . . . . . . . . . . . . . . . . . . . . . . 12
Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Charging Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Smart Button . . . . . . . . . . . . . . . . . . . . . . . 19
The Basics
Turning Your Phone On. . . . . . . . . . . . . . . . . . . . . . . 20
Reading the Indicators. . . . . . . . . . . . . . . . . . . . . . . . 23
Placing and Ending Calls . . . . . . . . . . . . . . . . . . . . . 26
Redialing Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Basic Tone Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Your Phone & Its Shortcuts . . . . . . . . . . . . . . . . . . . . 32
Using Memory
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Making the Most of Memory . . . . . . . . . . . . . . . . . . . 35
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Entering Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Recalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Editing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Pause Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Calling Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 48

5
Contents
Using Messaging
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Viewing Your Caller IDs . . . . . . . . . . . . . . . . . . . . . . . .52
Checking Your Voicemail. . . . . . . . . . . . . . . . . . . . . . .54
Reading Your Messages . . . . . . . . . . . . . . . . . . . . . . . .56
The Works
Introducing the Menu Features. . . . . . . . . . . . . . . . . .58
The Internal Phone Book . . . . . . . . . . . . . . . . . . . . . .60
Store and recall numbers
Using Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Monitor the length of your calls
Setting Tone Controls. . . . . . . . . . . . . . . . . . . . . . . . . .74
Adjust your phone’s tone controls
Lock/Security Features. . . . . . . . . . . . . . . . . . . . . . . . .82
Control access to your phone
Phone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Personalize your phone’s operation
Using the Minibrowser. . . . . . . . . . . . . . . . . . . . . . . .106
Access valuable information with your phone
Using Data Features. . . . . . . . . . . . . . . . . . . . . . . . . .114
Make your phone a wireless modem
Reference Information
Accessory Options. . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

6
Safety Information
Important:
Read this information before using your wireless handheld
phone.
Exposure
to Radio
Frequency
Signals
Your wireless handheld portable telephone is a low power radio
transmitterandreceiver. When itisON, it receives andalsosendsout radio
frequency (RF) signals. In August 1996, the Federal Communications
Commissions (FCC) adopted RF exposure guidelines with safety levels for
handheld wireless phones. Those guidelines are consistent with safety
standards previously set by both U.S. and international standards bodies:
• American National Standards Institute. C95.1 (1992).
• National Council on Radiation Protection and Measurements.
Report 86 (1986).
• International Commission on Non-Ionizing Radiation Protection.
(1996).
• Ministry of Health (Canada). Safety Code 6.
Those standards were based on comprehensive and periodic evaluations of
therelevantscientificliterature.Forexample,over120scientists,engineers,
and physicians from universities, government health agencies, and
industry reviewed the available body of research to develop the ANSI
Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those
standards).
Important:
To maintain compliance with FCC RF exposure guidelines,
if you wear a handset on your body use the Motorola supplied or approved
carrying case, holster, or other body-worn accessory. If you do not use a
body-worn accessory, ensure the antenna is at least one inch (2.5
centimeters) from your body when transmitting. Use of non-Motorola
accessories may violate FCC RF exposure guidelines.
Antenna
Care
Use only the supplied or an approved replacement antenna. Unauthorized
antennas, modifications, or attachments could damage the phone and
may violate FCC regulations.
Phone
Operation
Normal Operation:
Hold the phone as you would any other telephone, with the antenna
pointed up and over your shoulder.

7
Safety Information
Tips on Efficient Operation:
Observe the following guidelines to operate your phone most efficiently:
• Extend your antenna fully.
• Do not touch the antenna unnecessarily when the phone is in use.
Contact with the antenna affects call quality and may cause the
phone to operate at a higher power level than otherwise needed.
Batteries
Caution
: All batteries can cause property damage, injury or burns if a
conductive material, such as jewelry, keys or beaded chains, touches
exposed terminals. The material may complete an electrical circuit and
become quite hot. To protect against such unwanted current drain,
exercise careinhandling anychargedbattery,particularlywhen placingit
inside your pocket, purse or other container with metal objects. When the
battery is detached from the phone: your battery is packed with a
protective cover; please use this cover for storing your battery when
not in use.
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Observe the following guidelines
when using your phone while driving:
• Give full attention to driving–driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if
driving conditions so require.
Electronic
Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6”) inches be maintained between a
handheld wireless phone and a pacemaker to avoid potential interference
with the pacemaker. These recommendations are consistent with the
independent research by and recommendations of Wireless Technology
Research.

8
Safety Information
Persons with pacemakers:
• Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON;
• Should not carry the phone in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the poten-
tial for interference.
• Should turn the phone OFF immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if they are adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF inhealthcarefacilities when any regulationsposted
in these areas instruct you to do so. Hospitals or health care facilities
may be using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted
Facilities
Turn your phone OFF in any facility where posted notices so
require.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF
your phone before boarding an aircraft.
Blasting
Areas
To avoid interfering with blasting operations, turn your phone
OFF when in a “blasting area” or in areas posted: “Turn off two-way
radio.” Obey all signs and instructions.

9
Safety Information
Potentially
Explosive
Atmospheres
Turn your phoneOFFand do notremovethe battery wheninany area with
a potentially explosive atmosphere, and obey all signs and instructions.
Sparks from your battery in such areas could cause an explosion or fire
resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always,
clearlymarked.They includefuelingareas suchasgasoline stations;below
deck on boats; fuel or chemical transfer or storage facilities; areas where
fuel odors are present (for example, if a gas/propane leak occurs in a car or
home); areas where the air contains chemicals or particles, such as grain,
dust, or metal powders; and any other area where you would normally be
advised to turn off your vehicle engine.
Vehicles
Equipped
with Air
Bags
An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could result.
Equipment
Care
Your wireless radiotelephone is designed for excellent durability under
normaluseconditions.Protectyour wirelesstelephone fromwaterdamage
that could result from spills or excessive exposure to rain. Never submerge
your wireless phone.
Cleaning
the Phone
Cleaningofthis productshouldonly be donewitha dampcloth.The use of
chemical cleaners may harm the finish and integrity of the radio housing
and is not recommended.

10
Getting Started
The digital StarTAC
®
phone comes equipped with a standard
battery and an AC adapter to get you up and running. An
exciting line of accessory options can customize your wireless
package for maximum performance and portability. This
chapter will show you how to get started with your new wireless
package.
In this chapter we will explain how to:
• Attach and charge batteries.
• Use chargers.
Package Content Options
Digital
2512
07/07/99
Ready
LOCK
VIB
BATT
MENU
MUTE
TUV
JKL
MNO
WXYZ
PQRS
GHI
DEF
OPR
ABC
6
9
3
5
8
0
2
1
4
7
RCLSTOCLR
SEND
PWRFCNEND
Slim LiIon Battery
with Battery Cover
Extra Capacity LiIon Battery
with Battery Cover
Digital StarTAC®Phone

11
Getting Started
Package Content Options
Your phone and accessories may not look exactly as pictured.
Vehicle Power
Adapter
AC Adapter
Headset
Desktop Charger
(AC adapter required)

12
Introduction to Batteries
Each battery is shipped in an uncharged state with a protective
clip on it. Before you can use your phone, you will need to
remove the clip from the battery and charge it.
Battery Clips
It is a good idea to save the protective clip to store and carry the
battery when not in use. The clip prevents objects from touching
the battery terminals, thereby reducing the risk of injury or
damage from a short circuit.
Removing the Main Battery Clip
Attaching the Main Battery Clip
1.
Press In
Latch
Press in the release latch.
2.
Remove
Battery
Rotate the battery upward and lift it out of
the protective clip.
1.
Lower
Side
Lower the side opposite the release latch into
the clip.
2.
Click
Latch
Drop the side with the release latch down
until the latch clicks.
Release Latch
1.
2.
1.
2.

13
Getting Started
Installing Batteries
Battery Installation
To install a battery:
Battery Removal
To remove a battery:
* Slim LiIon Battery shown.
1.
Insert
Toe
Place the side of the battery opposite the
release latch into the compartment.
2.
Snap
Heel
Press the side with the release latch down
until you hear it click into place.
1.
Turn OFF
Phone
If necessary, press and hold
¡
to turn your
phone OFF.
2.
Remove
Battery
Pull the release latch back toward the battery
and lift the battery out.
1. *
2.
Release Latch

14
Charging Batteries
Using the Internal Rapid Charger
Believe it or not, there is a battery charger built right into your
phone! To make use of the internal charger, you will need either
an AC adapter
or a vehicle power adapter.
*
Keep in mind: When the internal charger is in use and the
phone is ON, you can still place and receive calls. However,
talking on the phone requires energy, so your phone may not
charge while the call is in progress.
Keep in mind: In some cars, the ignition must be ON to use
the vehicle’s accessory power.
*Check with your retailer for availability of the adapters.
1.
Attach
Adapter
to Phone
Plug the AC or vehicle power adapter into
the accessory connector on the bottom of
your phone as shown, with the release tab
facing up.
2.
Plug In
Adapter
Plug the adapter into the appropriate power
source. Your phone will beep to let you know
the AC adapter is connected on both ends.
PUSH
TOP
P
QRS
OPR
0
7
RCLSTOCLR
SEND
PWRFCNEND

15
Getting Started
Charging Batteries
The Battery Indicator
In the upper right corner of your phone’s display, there is a
battery indicator filled with three segments. The more segments
you see, the greater the charge.
• The border of the battery icon will flash during charging.
• When the battery is fully charged, the battery icon will stop
flashing and become solid.
Battery Storage and Disposal
To prolong the life of batteries, avoid exposing them to
temperatures below -10
° C (14 ° F) or above 45 ° C (113 ° F). It is a
good idea to take your phone with you when you leave your car.
Never dispose of batteries in fire.
Caution: To prevent injuries or burns, do not allow metal
objects to contact or short circuit the battery terminals.
Expert Performance (E•P®)Charging System
The E•P system enables your phone’s built-in charger to
communicate with installed batteries and tailor its charging
cycle to optimize performance. If you see Invalid Battery
when you power up the phone, the built-in charger is not able to
communicate with the battery and cannot charge it. There are
several possible reasons for this message. The most likely one is
that the battery is not a Motorola original and it does not have
the appropriate E•P technology. We recommend that you use
only Motorola original batteries and accessories and that you
store your batteries in their protective clips when not in use.
High Low

16
Charging Batteries
Using the Desktop Charger
The Desktop Charger’s front pocket can charge batteries while
they are attached to your phone, and the rear pocket can charge
batteries separately.
If you have a Desktop Charger:
Note: If two batteries are loaded in the charger, the batteries
will charge one at a time.
1. Attach
Adapter
Plug the AC adapter into the back of the
charger, with the release tab facing up.
2. Plug In
Adapter
Plug the other end of the AC adapter into a
wall socket.
3. Insert
Phone
Insert the phone into the front pocket with a
battery attached.
&Insert
Battery
If you like, insert a battery into the rear
pocket.
PUSH
Front Pocket
Rear Pocket
Front LED
Rear LED

17
Getting Started
Charging Batteries
Desktop Charger Indicators
The LED indicators on the left front of the Desktop Charger let
you know the current state of any charging batteries.
The Front Pocket LED Indicator:
•Yellow means the phone with a battery is securely installed.
•Open the phone to see the charge status for the front pocket.
The Rear Pocket LED Indicator:
•Red means the battery is charging.
•Flashing yellow means the battery is waiting to be charged.
•Green means the battery is charged to 90% of its capacity.
Another hour of charging will bring it up to 100% capacity.
•Flashing red means the battery is damaged and cannot be
charged.
Desktop Charger Charging Times
The time it takes for your battery to obtain a full charge is
affected by a variety of factors, including:
•Temperature Batteries should be at or near room tempera-
ture when charging. To prolong battery life and charge
capacity, avoid exposing your batteries to temperatures below
-10°C (14°F) or above 45°C (113°F). It is a good idea to
take your phone with you when you leave your car.
•Inactivity New batteries, or batteries that have been stored
for long periods of time, may not rapid charge properly. In
these instances, the battery requires an overnight charge.
•Extended Usage Over extended periods of time, batteries
gradually wear down and require longer charging times.
This is normal. If you charge your battery regularly and
notice a decrease in talk-time or an increase in charging
time, then it is probably time to purchase a new battery.
Tip:
See pages 24-25
to learn how to
read the display.

18
Phone Overview
Function Keys
Alphanumeric Display Displays your input from the keypad,
information recalled from memory, and other messages.
Microphone Positioned for convenient conversation.
Retractable Antenna Extend for best performance.
Earpiece Ultra-compact phone speaker.
Headset Jack Connects an optional headset.
Accessory Connector Provides the connection for an
external power supply.
Volume Keys Located left of the display and represented in the
manual by qq
qq and ZZ ZZ,these keys adjust the volume and scroll
up and down through memory locations and menu features.
¡Turns the phone ON and OFF.
øOpens messaging menus.
ƒActs as a “shift” key to access the secondary functions
of other keys.
‰Recalls phone numbers from memory and acts as the
left soft key for Minibrowser navigation.
¬Stores phone numbers into memory and acts as the
right soft key for Minibrowser navigation.
ÇClears characters from the screen.
ºEnds phone calls and exits the menu.
ª
æPlaces or answers calls. Your phone will have one of
these two keys.
«
»Can be used to scroll through memory entries
and menu features.

19
Getting Started
Using the Smart Button
When in doubt, press the Smart Button! Easily recognized in this
User’s Guide by AA
AA and in your phone’s display by § – the
handy Smart Button puts a variety of functions at your fingertip.
Use the Smart Button’s fingertip convenience for:
Opening the Quick Menu
Press AA
AA when your phone is idle to display a menu containing
shortcuts to your phone’s most popular features. See page 32.
Opening Your Phone Book
Press AA
AA twice to open the Phone Book with your names and
numbers. Turn to page 38 in “Using Memory” to learn more.
Entering the Menu System
Press ƒthen press AA
AA to enter your phone’s menu system.
See page 58 for information on navigating the menu system.
Selecting Items in the Menu
The primary use of the Smart Button is to select. Whenever the
phone offers you a choice, such as setting a ringer style (pg. 77),
press AA
AA to select. You will see: Press § to Select.
Turning Features ON and OFF
Press AA
AA to toggle ON and OFF many menu features, like the call
timers (pg. 68). You will see: Press § to Toggle.
Placing and Ending Calls
Press and hold AA
AA to place a call when the number you want to
call is on the display. Press and hold AA
AA again to end a call.
See page 26 for information on placing and ending calls.
1menu
8
7
4
2abc
56
3def
9
0
Digital
2512
07/07/99
Ready
The Smart Button

20
The Basics
The next few pages will introduce you to the basic features of
your phone. In the chapters that follow, we will explain every
one of your phone’s features, including storing names and
numbers, using the call timers, locking the phone, and more.
In this chapter we will explain how to:
•turn your phone ON.
•read the indicators.
•place, receive and end calls.
•adjust ringer and keypad volume, use shortcuts, and more.
Turning Your Phone On
Follow these steps to turn your phone ON:
1. Extend
Antenna
Extend the antenna completely for best
performance.
2. Open
Phone
Open the phone to expose the keypad.
3. Turn ON
Phone
Press ¡once to turn the phone ON.
4. Turn OFF
Phone
When finished, press ¡again to turn the
phone OFF.
OPR
0
RCL STO CLR SEND
PWR FCN END
Press ¡to turn the
phone ON or OFF