Motorola EX431G User manual

Use the
ACTIVATION CARD
First.
Services Guide
Motorola EX431G
ACTIVATION CARD
IMPORTANT! START HERE!
1. Remove the protector from your screen.
2. Assemble and charge your TracFone.
3. Turn your phone ON by pressing and holding the PWR/END key
until your screen lights up. Find additional help inside this card.
4. Once steps 1 – 3 have been completed, you will be ready to
Activate. Go to TracFone.com or call 1-800-867-7183 from
another phone.
THE FOLLOWING IS YOUR SERIAL NUMBER:
THE CELL PHONE THAT PUTS YOU IN CONTROLACARD-TFEX431G
PREPARE YOUR TRACFONE FOR ACTIVATION
Remove Screen Protectors from your Phone
1
Install the Battery and Back Cover. Begin Charging your Phone.
2
Remove all protectors from the screen and other locations on the phone
by peeling them off. You will not be able to see your phone screen
until you remove the screen protector.
Begin the Activation Process
4
To begin your Activation, go to TracFone.com or call 1-800-867-7183
from another phone. You will need the Serial Number located on the
front of this card AND a TracFone Service Plan or credit or debit card to
complete your Activation. If after 10 minutes you still cannot make or
receive calls, turn your phone OFF and back ON. If after one hour you are
still unable to make or receive calls, please contact our Customer Care
Center at 1-800-867-7183 for additional help.
Turn Your phone ON
3
A. Insert the battery so that the metal bars on the battery are
touching the metal pins on the phone, then push the other end
in gently. Put the back cover on.
B. Locate the Charger/USB dock on the
top edge of the phone. Insert the
charger’s adapter end into the
Charger/USB dock then plug the
charger into an electrical outlet.
TIP: You can Activate your phone while charging. To get the most out
of your battery life, charge your phone for 5 hours during initial setup.

To turn your phone ON, press and hold the
PWR/END key until the screen lights up.
GETTING STARTED
USING YOUR TRACFONE
ABOUT TRACFONE SERVICE
1
3
2
Questions? Visit TracFone.com
or call 1-800-867-7183
QUAG-TFEX431G
®
®

TABLE OF CONTENTS
Thank you for buying a TracFone!
You made the right choice.
GETTING STARTED
1.1
2.1
1.2
2.2
1.3
2.3
ABOUT TRACFONE SERVICE
What’s In Your Package
Keeping Your Service Active
About Your Prepaid Menu
Knowing Your Airtime Card Options
Activating Your TracFone
Knowing Your Monthly Plan Options
2.4 Getting Pending Minutes and Updates
3.1
3.3
3.6
3.9
3.13
3.4
3.7
3.11
3.2
3.5
3.10
3.8
3.12
Finding Your Serial Number
Finding Your Phone Number
Making and Receiving Calls
Finding Your SIM Number
Setting Up Your Voicemail
Using Mobile Internet Services
Sending Text Messages
Setting Up Your Bluetooth®
Making International Calls
Taking and Sharing Pictures
Additional Features
Personalizing With Ringtones and More
Tips
USING YOUR TRACFONE
TERMS AND CONDITIONS OF SERVICE / HEALTH AND SAFETY INFORMATION
Motorola EX431G
To keep your TracFone
Service Active, you must
refill before your Service
Days run out.
Press to open or select
a menu option.
Press to send or
answer a call.
In texting mode, press to
access additional characters.
You can also press and hold
to change ring mode to Vibrate.
Turn your phone ON press
and hold PWR/END until
your screen lights up. To
turn your phone OFF, press
and hold PWR/END until
the screen goes dark.
In texting mode, press to
delete previous character.
LEFT: Messages
RIGHT: User Profiles
UP: Media Player
DOWN: Contacts
CHARGER/USB PORT
SERVICE DAYS LEFT
CENTER KEY
ALT/
VIBRATE MODE
SEND
BACKSPACE
NAVIGATION KEYS
HEADSET JACK
VOLUME
PWR/END
This is the number of
Minutes available to use
on your TracFone. To add
more Minutes, go to the
Prepaid Menu.
AIRTIME BALANCE

GETTING STARTED
1.1 WHAT’S IN YOUR PACKAGE
1.2 ABOUT YOUR PREPAID MENU
1.3 ACTIVATING YOUR TRACFONE
1.1 WHAT’S IN YOUR PACKAGE
1. TRACFONE 2. BACK COVER 3. CHARGER
4. BATTERY 5. ACTIVATION
CARD
6. TRACFONE
SERVICES GUIDE
Use the
ACTIVATION CARD
First.
Services Guide
Motorola EX431G
ACTIVATIONCARD
IMPORTANT!START HERE!
1.Removethe protector from your screen.
2.Assembleand charge your TracFone.
3.Turnyour phone ON by pressing and holding the PWR/END key
untilyourscreen lights up. Find additional help inside this card.
4.Oncesteps 1 – 3 have been completed, you will be ready to
Activate.Goto TracFone.com or call 1-800-867-7183 from
anotherphone.
THEFOLLOWINGIS YOUR SERIAL NUMBER:
THECELLPHONETHATPUTS YOU IN CONTROLACARD-TFEX431G

GETTING STARTED
USING YOUR TRACFONE
ABOUT TRACFONE SERVICE
1
3
2
Questions? Visit TracFone.com
or call 1-800-867-7183
QUAG-TFEX431G

ACTIVATION CARD
IMPORTANT! START HERE!
1. Remove the protector from your screen.
2. Assemble and charge your TracFone.
3. Turn your phone ON by pressing and holding the PWR/END key
until your screen lights up. Find additional help inside this card.
4. Once steps 1 – 3 have been completed, you will be ready to
Activate. Go to TracFone.com or call 1-800-867-7183 from
another phone.
THE FOLLOWING IS YOUR SERIAL NUMBER:
THE CELL PHONE THAT PUTS YOU IN CONTROLACARD-TFEX431G
PREPARE YOUR TRACFONE FOR ACTIVATION
Remove Screen Protectors from your Phone
1
Install the Battery and Back Cover. Begin Charging your Phone.
2
Remove all protectors from the screen and other locations on the phone
by peeling them off. You will not be able to see your phone screen
until you remove the screen protector.
Begin the Activation Process
4
To begin your Activation, go to TracFone.com or call 1-800-867-7183
from another phone. You will need the Serial Number located on the
front of this card AND a TracFone Service Plan or credit or debit card to
complete your Activation. If after 10 minutes you still cannot make or
receive calls, turn your phone OFF and back ON. If after one hour you are
still unable to make or receive calls, please contact our Customer Care
Center at 1-800-867-7183 for additional help.
Turn Your phone ON
3
A. Insert the battery so that the metal bars on the battery are
touching the metal pins on the phone, then push the other end
in gently. Put the back cover on.
B. Locate the Charger/USB dock on the
top edge of the phone. Insert the
charger’s adapter end into the
Charger/USB dock then plug the
charger into an electrical outlet.
TIP: You can Activate your phone while charging. To get the most out
of your battery life, charge your phone for 5 hours during initial setup.

To turn your phone ON, press and hold the
PWR/END key until the screen lights up.

1.2 ABOUT YOUR PREPAID MENU
Your TracFone’s Prepaid Menu is the place to locate key information
about your phone, such as your Serial Number, SIM Number and
Phone Number (once it is active).
This is also the menu you will use to Buy and Add Airtime.
To get to your phone’s Prepaid Menu, just press the CENTER key.
ACTIVATION CARD
IMPORTANT! START HERE!
1. Remove the protector from your screen.
2. Assemble and charge your TracFone.
3. Turn your phone ON by pressing and holding the PWR/END key
until your screen lights up. Find additional help inside this card.
4. Once steps 1 – 3 have been completed, you will be ready to
Activate. Go to TracFone.com or call 1-800-867-7183 from
another phone.
THE FOLLOWING IS YOUR SERIAL NUMBER:
THE CELL PHONE THAT PUTS YOU IN CONTROLACARD-TFEX431G
PREPARE YOUR TRACFONE FOR ACTIVATION
Remove Screen Protectors from your Phone
1
Install the Battery and Back Cover. Begin Charging your Phone.
2
Remove all protectors from the screen and other locations on the phone
by peeling them off. You will not be able to see your phone screen
until you remove the screen protector.
Begin the Activation Process
4
To begin your Activation, go to TracFone.com or call 1-800-867-7183
from another phone. You will need the Serial Number located on the
front of this card AND a TracFone Service Plan or credit or debit card to
complete your Activation. If after 10 minutes you still cannot make or
receive calls, turn your phone OFF and back ON. If after one hour you are
still unable to make or receive calls, please contact our Customer Care
Center at 1-800-867-7183 for additional help.
Turn Your phone ON
3
A. Insert the battery so that the metal bars on the battery are
touching the metal pins on the phone, then push the other end
in gently. Put the back cover on.
B. Locate the Charger/USB dock on the
top edge of the phone. Insert the
charger’s adapter end into the
Charger/USB dock then plug the
charger into an electrical outlet.
TIP: You can Activate your phone while charging. To get the most out
of your battery life, charge your phone for 5 hours during initial setup.

To turn your phone ON, press and hold the
PWR/END key until the screen lights up.
Locate your ACTIVATION CARD and follow the instructions on the card.
A
To Activate go to TracFone.com or call 1-800-867-7183.
This Card has the Serial Number you need to Activate your TracFone.
C
B
If you are a current TracFone customer it’s easy to upgrade your phone
to another TracFone! You can keep your existing TracFone number when
you transfer your service to the new phone. Simply go to TracFone.com,
go to the Activate/Reactivate tab and select the second option Transfer
my number and service from one TracFone to another and follow the
instructions. You will need the information on the red Activation Card in
your package to continue the Activation process. For additional help,
call TracFone Customer Care at 1-800-867-7183.
ACTIVATING YOUR TRACFONE
1.3
SEE ACTUAL CARD
IN YOUR PACKAGE
FOR THE SERIAL NUMBER
PRESS

ABOUT TRACFONE SERVICE
2.1 KEEPING YOUR SERVICE ACTIVE
2.2 KNOWING YOUR AIRTIME CARD OPTIONS
2.3 KNOWING YOUR MONTHLY PLAN OPTIONS
2.4 GETTING PENDING MINUTES AND UPDATES
IMPORTANT!
2.1 KEEPING YOUR SERVICE ACTIVE
AIRTIME ADDS MINUTES AND
SERVICE DAYS TO YOUR TRACFONE
To keep your Service Active, you must add Airtime BEFORE your Service
End Date. This information is displayed on the Main Screen.
Keeping your Service Active is easy.
Just add Airtime.
Keep your Service Active with a variety of Airtime cards and Monthly Plans.
Choose the option that best fits your needs.
AND
A
Before
running
out of
Minutes
Before the
Service
Days Left
run out
B

2.2 KNOWING YOUR AIRTIME CARD OPTIONS
Pay As You Go – Where To Buy Airtime
B
You can buy Airtime at:
• RETAILERSNationwide:AirtimeCardsareavailableatover
90,000 retail stores nationwide. Find a retailer by visiting
TracFone.com/retailers.
• ONLINE at TracFone.com.
• DIRECTLYFROMYOURTRACFONE:WiththeBuyNow–Airtime
on Demand feature, you can buy Airtime directly from your
TracFone’s Prepaid Menu. Register your credit card once at
TracFone.com/buynow or by calling 1-800-964-4836 and you
are ready to go!
• BY CALLING Customer Service at 1-800-867-7183.
2.2 KNOWING YOUR AIRTIME CARD OPTIONS
Pay As You Go – Knowing Your Options
A
TracFone Airtime rates and the availability or selection of Airtime Cards may vary and are
subject to change without notice.
Flexible Airtime Card options let you add Minutes and Service Days as
you need them.
Each card adds Minutes to the Airtime balance and
90 days to the Service Days left on your TracFone.
Doubles each Minute
you buy and add – for
the life of your
current TracFone.
Does not add Minutes
or Service Days, it
simply enables the
Double Minutes Benefit.
After you add this card, you will double each Minute you buy and
add – for the life of your current TracFone. Adds 1 year to the
Service Days left on your TracFone and 800 Minutes to the
Airtime balance. Minutes included with this card do not double.
Adds 800 Minutes and 365 Service Days. Enables Double Minute
Benefit on future purchases. Valid only on phones that do not
already include the Double Minutes benefit.
Adds 1 year to the
Service Days left on
your TracFone and
400 Minutes to the
Airtime balance.
Adds 400 Minutes
and 365 Service Days.
60 Minutes 120 Minutes 200 Minutes 450 Minutes

2.3 KNOWING YOUR MONTHLY PLAN OPTIONS
Monthly Plans – Knowing Your Options
A
Monthly Plans – Where To Enroll
B
TracFone offers the convenience of contract plans without contracts!
Choose the plan that works best for you:
• IndividualPlan
• FamilyValuePlan
• TracFoneServiceProtectionPlan
Enroll your TracFone in a plan and enjoy these benefits:
• AutomaticallyreceiveMinutesandServiceDaysonyour
TracFone every month.
• Plansstartat$9.99/month.
• Nocontractsorcancellationfees.
In order to enroll in a Monthly Plan you must have a valid credit card.
To enroll:
• GotoTracFone.com/valueplans
OR
• Callusat1-800-964-4836
2.4 GETTING PENDING MINUTES AND UPDATES
If you’ve activated your TracFone and tried adding Minutes but haven’t
received them, you can check to see if you have Pending Minutes.
This function will send Pending Minutes and programming updates
to your TracFone.
Just follow these instructions:
1. Go to the Prepaid menu by pressing the CENTER key.
2. Add Airtime will appear highlighted. Press the CENTER key.
3. Enter 555 and press the CENTER key.
4. You will be prompted for a Promo Code. Press the key below the
word NO. Your phone will display the message Processing, keep
your phone turned on to receive your airtime.
5. You will receive a confirmation of your request.

3.1 FINDING YOUR SERIAL NUMBER
3.2 FINDING YOUR SIM NUMBER
3.3 FINDING YOUR PHONE NUMBER
3.4 MAKING AND RECEIVING CALLS
3.5 SETTING UP YOUR VOICEMAIL
3.6 SENDING TEXT MESSAGES
3.7 SETTING UP YOUR BLUETOOTH®
3.8 TAKING AND SHARING PICTURES
3.9 PERSONALIZING WITH RINGTONES AND MORE
3.10 USING MOBILE INTERNET SERVICES
3.11 MAKING INTERNATIONAL CALLS
3.12 ADDITIONAL FEATURES
3.13 TIPS
USING YOUR TRACFONE 3.1 FINDING YOUR SERIAL NUMBER
1. From the main screen, press the key in the CENTER of the
navigation keys.
2. Using your navigation keys, highlight Serial Number. Press the
CENTER key. The number that appears on your screen is the
phone’s Serial Number.
3. To return to the main screen, press PWR/END.
3.2 FINDING YOUR SIM NUMBER
1. From the main screen, press the CENTER key.
2. Using your navigation keys, highlight SIM Number. Press the
CENTER key. The number that appears on your screen is the
phone’s SIM Number.
3. To return to the main screen, press PWR/END.

3.4
3.5
3.6
MAKING AND RECEIVING CALLS
SETTING UP YOUR VOICEMAIL
SENDING TEXT MESSAGES
To make a call:
Using your keypad, dial the number you wish to call, including the 3-digit
area code, and then press the SEND key. Entering a 1before the area code
and phone number may be necessary in some areas.
To receive a call:
Press the SEND key when the phone rings.
1. Press and hold the 1key for several seconds.
2. Your phone will automatically call Voicemail.
3. Once the call is connected, follow the instructions.
1. From the main screen, press the LEFT navigation key.
2. Go to Write Message. Press the CENTER key.
3. Type the message you wish to send. When done, press the CENTER key.
4. Send to will be highlighted; press the CENTER key.
5. Go to Enter Recipient and press the CENTER key.
6. Enter the mobile number of the person you wish to send the message
to, then press the CENTER key.
7. Done will be highlighted; press the CENTER key.
8. To send the message, press the CENTER key.
9. To return to the main screen, press PWR/END.
3.3FINDING YOUR PHONE NUMBER
1. From the main screen, press the CENTER key.
2. Go to My Phone Number. Press the CENTER key. The number
that appears on your screen is your Phone Number.
3. To return to the main screen, press PWR/END.
See inside front cover for help locating your phone keys.

3.63.6
SENDING TEXT MESSAGES SENDING TEXT MESSAGES
2a. ENTER
MESSAGE
2b. PRESS 2d. PRESS 4. PRESS
2c. SEND TO
1c. PRESS
1B. WRITE MESSAGE
3d. PRESS
3c. ENTER
MOBILE NUMBER
1a. PRESS 3b. PRESS
3a. ENTER
RECIPIENT