Motorola W385 User manual

Phone User Guide
Motorola w385
www.hellomoto.com

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
www.hellomoto.com
Certain mobile phone features are dependent on the capabilities
and settings of your service provider's network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature's
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in
this user's guide are based upon the latest available information
and are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. The Bluetooth trademarks are
owned by their proprietor and used by Motorola, Inc. under
license. All other product or service names are the property of
their respective owners.
© Motorola, Inc., 2007.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Manual number: 6809518A71-O

Contents
Getting Started. . . . . . . . . . . 1
Welcome . . . . . . . . . . . . . . 1
Activating Your Service . . . . 1
Your Phone . . . . . . . . . . . . . . 3
Menu Map. . . . . . . . . . . . . . . 5
Use and Care . . . . . . . . . . . . 6
Essentials . . . . . . . . . . . . . . . 7
About This Guide. . . . . . . . . 7
Battery Tips . . . . . . . . . . . . 8
Turn It On & Off. . . . . . . . . 10
Make a Call . . . . . . . . . . . 11
Answer a Call . . . . . . . . . . 11
Adjust Volume. . . . . . . . . . 11
Change the Call Alert. . . . . 12
Call a Stored Phone
Number . . . . . . . . . . . . . . 12
View Your Phone Number . 12
Main Attractions . . . . . . . . 13
Contacts . . . . . . . . . . . . . 13
Customize . . . . . . . . . . . . 17
Personalize . . . . . . . . . . . 21
Call History. . . . . . . . . . . . 23
3-Way Call . . . . . . . . . . . . 25
Calendar . . . . . . . . . . . . . 26
Messages. . . . . . . . . . . . . . 27
Picture Messaging . . . . . . 27
Using SMS Text Messaging 30
Basics . . . . . . . . . . . . . . . . 33
Home Screen . . . . . . . . . . 33
Menu Shortcuts . . . . . . . . 36
Enter Text. . . . . . . . . . . . . 36
External Display . . . . . . . . 40
Codes & Passwords . . . . . 41
Lock & Unlock Phone . . . . 42
Lock External Keys . . . . . . 42
If You Forget a Code . . . . . 43
Airplane Mode . . . . . . . . . 43
Phone Updates . . . . . . . . 43
Calls. . . . . . . . . . . . . . . . . . 44
Automatic Redial . . . . . . . 44
Turn Off a Call Alert . . . . . 44
Emergency Calls . . . . . . . 45
AGPS During an
Emergency Call . . . . . . . . 45
Entertainment . . . . . . . . . . 47
Take a Photo . . . . . . . . . . 47
Fun & Games. . . . . . . . . . 48
Connections . . . . . . . . . . . 50
Cable Connections . . . . . . 50
Bluetooth
®
Connections . . 51
TTY Operation . . . . . . . . . 54
Data & Fax Calls . . . . . . . 56

Other Features. . . . . . . . . . 57
Advanced Calling . . . . . . . 57
Handsfree . . . . . . . . . . . . 57
Software Update. . . . . . . . 58
Personal Organizer . . . . . . 58
Security . . . . . . . . . . . . . . 59
Wireless Services . . . . . . . 60
Accessories . . . . . . . . . . . 60
Wireless Local Number
Portability. . . . . . . . . . . . . 60
Wireless Customer Service 60
Service & Repairs . . . . . . . 61
Specific Absorption Rate
Data . . . . . . . . . . . . . . . . . . 62
Safety and General
Information . . . . . . . . . . . . 66
Industry Canada Notice
to Users . . . . . . . . . . . . . . . 71
FCC Notice To Users . . . . . 72
Motorola Limited Warranty
for the United States and
Canada . . . . . . . . . . . . . . . . 73
Hearing Aid Compatibility . 78
Information from the World
Health Organization . . . . . . 80
Product Registration . . . . . 80
Export Law Assurances. . . 81
Wireless: The New
Recyclable . . . . . . . . . . . . . 81
California Perchlorate
Label. . . . . . . . . . . . . . . . . . 82
Privacy and Data Security . 83
Smart Practices While
Driving . . . . . . . . . . . . . . . . 84
Index. . . . . . . . . . . . . . . . . . 87

1
Getting Started
Getting Started
Welcome
This guide will familiarize you with wireless service
and your new phone through simple, easy-to-
follow instructions. It provides information on:
•Activating your wireless service
•Your phone features and navigation
•Basic functions of your w385 phone
•Contact information
For more information about your w385 mobile
phone, please contact your wireless service
provider.
Important: Before using your phone please read the
"Terms and Conditions of Service," "Driving Tips," and
"Safety and General Information."
Activating Your Service
Now that you have your phone, call your wireless
service provider to get set up.
1Charge your Battery.
Your w385 comes with a Lithium Ion battery and
charger. Remove the battery from the original
packaging. Charge your phone after attaching the
battery. See page 8 for more information on
batteries.

2Getting Started
2Locate your Activation Number.
The 18-digit MEID activation number is located on
the outside box label.
3Get connected.
Call your wireless service provider.
4Get your Personal Phone Number.
You will receive a 10-digit personal telephone
number from your wireless service provider.
See page 60 for information on Wireless Local
Number Portability of your existing wireless number
from another carrier.

3
Your Phone
Your Phone
Introducing your new w385 wireless phone. Here’s a quick anatomy lesson.
Navigation Key
Navigatemenus.
Center Select Key
Open menus, select
menu items.
CameraKey External Display
CameraLens
Power/End Key
Turn on/off, hang up,
exit menus.
Volume Keys
Speakerphone
Key
Send Key
Make&
answer calls.
Smart Key
Left Soft Key
Right Soft Key

4Your Phone
Press the
Navigation Key S
left , right , up , or down
to highlight amenu
option.
3
Press the
Center Key s
to select theoption.
4
Press &holdthe
Power Key O ,
afew seconds or
until thedisplay
lights up, to turn on
your phone.
1
Press the
Center Key s
to open the
Main Menu .
2
Home Screen Main Menu
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5
Menu Map
Main Menu
Call History
•AllCalls
• Missed Calls
• Incoming Calls
• Outgoing Calls
Missed Alerts
Messaging
• Send Message
• Text Messaging
• Picture Messaging
• Premium Content
•Voicemail
•IM&Email
• Chat & Dating
• Settings
My Content
• Games
• Ringers
• Screensavers
• Applications
Pictures
• Camera
• Picture Messaging
• My Albums
• Account Information
• Settings
Web
Contacts
• View All
•AddNew
• Filter by
• Speed Dial #s
• My Business Card
• Services
• Manage Categories
• Memory Status
Tools
Settings
Settings Menu
Settings:
• Sounds
• Ringer Type
•Volume
•Alerts
• Key Tone Length
• Display
• Screensaver
• Foregrounds
• Light Control
• Menu Style
• Assign Keys
•TimeandDate
• Incoming Calls
• Side KeyGuard
• Auto Side KeyGuard
•Version
• Advanced
• Phone Software
• Data Services
• Data Services
• Net Guard
• Data Services
Profile
• Roaming
• Location
•Security
• Lock Phone
• Lock Code
• Special Numbers
• Limit Use
• Manage
Applications
• Reset Settings
•Others
• Airplane Mode
• Call Setup
• Connection
• Headset Mode
• Language
• Phone Book
Match
• Text Input
• TTY
• Voice Guide
• Phone Info
• My Phone
Number
• Icon Glossary
Tools Menu
Tools:
•Bluetooth
•AddNew
• Find Me
• Calendar
• Alarm Clock
• Add New Alarm
• Self-Service
•Calculator
• Tip Calculator
•WorldClock
• Stop Watch
• Currency Converter
• Unit Converter
•Area
•Energy
•Force
•Length
•Mass
• Power
•Speed
•Temperature
•Volume
• Notepad
•VoiceNotes

6Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind dust and dirt
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
Don’t expose your phone to dust,
dirt, sand, food, or other
inappropriate materials.
extreme heat or cold cleaning solutions
Avoid temperatures below -
10°C/14°F or above 45°C/
113°F.
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
microwaves the ground
Don’t try to dry your phone in a
microwave oven.
Don’t drop your phone.

7
Essentials
Essentials
About This Guide
This guide shows how to locate a menu feature as
follows:
Find it: s> Call History > Outgoing Calls
This means that, from the home screen:
1Press the center key sto open the menu.
2With Call History highlighted, press the
center key sto select it.
3Press the navigation key Sto scroll to
Outgoing Calls, and press the center key s
to select it.
CAUTION: Before usingthe phone for the
first time, readthe Important Safety and
Legal Information includedin the
gray-edgedpagesat the back of thisguide.
032257o
symbols
This means a feature is network/
subscription dependent and may
not be available in all areas. Contact
your wireless service provider for
more information.
This means a feature requires an
optional accessory.

8Essentials
Battery Tips
Battery life depends on the network, signal
strength, temperature, features, and accessories
you use.
• Always use Motorola Original
batteries and chargers. The
warranty does not cover damage
caused by non-Motorola
batteries and/or chargers.
• New batteries or batteries stored for a long
time may take more time to charge.
• When charging your battery, keep it near
room temperature.
• When storing your battery, keep it
uncharged in a cool, dark, dry place.
• Never expose batteries to temperatures
below -10°C (14°F) or above 45°C (113°F).
Always take your phone with you when you
leave your vehicle.
• It is normal for batteries to gradually wear
down and require longer charging times. If
you notice a change in your battery life, it is
probably time to purchase a new battery.
Contact your local recycling center for
proper battery disposal.
Warning: Never dispose of batteries in a fire
because they may explode.
Before using your phone, read the battery safety
information in the “Safety and General Information”
section included in this guide.
032375o

9
Essentials
To conserve battery life:
• Adjust the backlight to turn off more quickly.
• Turn off Bluetooth®power when you aren’t
using it.
Install the Battery
Charge the Battery
New batteries are not fully charged. Plug the
battery charger into your phone and an electrical
outlet. Your phone might take several seconds to
start charging the battery.
To charge using the charger:
1Insert the charger
into the USB
connector on your
phone as shown.
2Plug the other end
of the charger into the appropriate electrical
outlet.
3When your phone displays Charge Complete,
remove the charger.
When you charge the battery, the battery level
indicator at the upper right of the screen shows
12
34

10 Essentials
charging progress. At least one segment of the
indicator must be visible to ensure full phone
functionality while charging.
To charge from your computer:
You can charge your phone’s battery by
connecting a cable from your phone’s mini-USB
port to a high-power USB connector on a computer
(not a low-power one, such as the USB connector
on your keyboard or bus-powered USB hub).
Typically, USB high-power connectors are located
directly on your computer.
Both your phone and your computer must be turned
on, and you must have correct software drivers
installed on your computer. Cables and software
drivers are available in Motorola OriginalTM data
kits, sold separately.
Turn It On & Off
1Open your phone.
2Press and hold the
power key for three
seconds.
The phone may
require several seconds to power on.
3If necessary, enter your four-digit unlock code
(the last four digits of your phone number) and
press OK to unlock the phone.
Power
key

11
Essentials
Make a Call
Enter a phone number and press Nto make a
call.
To “hang up,” close the flip or press O.
Answer a Call
When your phone rings and/or vibrates, just open
the flip or press Nto answer.
To “hang up,” close the flip or press O.
Adjust Volume
Press the volume keys
up or down to:
• increase or
decrease
earpiece volume during a call
• increase or decrease the ringer volume
setting when the home screen is visible
(with the flip open)
• turn off an incoming call alert

12 Essentials
Change the Call Alert
Flip Open
From the home
screen, press the up or
down volume key to
scroll through the alert
styles: Silence All,Vibrate All, Ringer Off,
Level 1 - 7.
Flip Closed
Press the up or down
volume key to scroll
through the alert
styles: Silence All,
Vibrate All, Ringer
Off, Level 1 - 7.
The alert styles are shown on the phone’s external
display.
Call a Stored Phone Number
Find it: s> Contacts > View All
1Scroll to the entry you want to call.
Shortcut: In Contacts, press keypad keys to
enter the first letters of an entry you want.
2Press Nto call the entry.
View Your Phone Number
Find it: s> Settings > Phone Info > My Phone
Number > View
Tip: Want to see your phone number while you’re
on a call? Press Options > Phone Info > My
Phone Number.
Volumekeys
Smart key

13
Main Attractions
Main Attractions
Contacts
features
create entry
s>Contacts > Add New
view entry
To view an entry, scroll to the entry and press
the center key s.
To perform other actions on an entry, scroll to
the entry and press Options.
call entry
s>Contacts > View All
Scroll to the entry you want to call and
press N.
edit entry
s >Contacts > View All
Scroll to the entry and press Options, then
scroll to Edit and press s.
delete entry
s>Contacts > View All
Scroll to the entry and press Options, then scroll
to Delete and press the center key s.
features

14 Main Attractions
Assign ringer ID to entry
Assign a ring alert (ringer ID) to an entry:
s>Contacts > View All
Scroll to the entry and press Options, then
scroll to Edit and press the center key s.
Scroll right to select the Bell Flower icon, scroll
down to Assign Ringer, select from:
None
In Phone - ringers saved in phone
Assigned Media - select from saved media
New Voice Recording - lets you record a
sound file to play as a ringer
features
Activate ringer IDs
Activate ringer IDs assigned to Contacts
entries:
s> Settings > Sounds > Ringer Type >
More
Select Call with ID or Call without ID, to
select ringers for callers with ID or without ID.
features

15
Main Attractions
Set picture ID for entry
Assign a photo or picture to show when you
receive a call from an entry:
s>Contacts > View All
Scroll to the entry and press Options, then
scroll to Edit and press the center key s.
Scroll right to select the Bell Flower icon. Scroll
to Assign Picture and press the center
key s. Select from None, In Phone,
Assigned Media or Take New Picture.
To take a new photo to use as a picture ID,
scroll to Take New Picture and press the
center key s.
To select a saved picture or photo as a picture
ID, scroll to Assigned Media and press the
center key s, then scroll to the desired
picture and press Assign (left soft key).
features
Set speed dial number for entry
s> Contacts > Speed Dial #s
Scroll to an available position, press the
Assign button on the left soft key. Scroll and
press sto assign contact to the speed dial.
features

16 Main Attractions
Add more numbers or email addresses to
entry
Enter additional phone numbers or email
addresses to a Contacts entry:
s>Contacts > View All
Scroll to the entry and press Options, then
scroll to Edit and press the center key s.
Press Options, then scroll down to add
additional phone numbers or scroll right
through the tabs to add other information
such as Email, Web Address, and Mailing
Address.
features
Filter-By
The following options can be selected.
No Filter
By Category (which has the following options)
General, Family, Friends, Work
By Type (which has the foll. options)
Distribution List, Email, Mobile, Work,
Home, Pager, Other, Speed Dial #, Web
Address
features