Motorola moto G8 PLUS User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or
service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 7
Prepare for emergencies 8
Make it yours 10
Learn the basics 11
About your home screen 11
About your lock screen 12
What's new in Android 10? 12
New to Android? 15
If this is your first smartphone 15
If you had an iPhone 16
About your Google account 17
Status bar icons 18
Phone terms you should know 22
Get around on your phone 24
Learn gestures 24
Move between apps and screens 25
Use quick settings 26
Turn screen off and on 29
Adjust volumes 29
Frequently used tools 31
Turn flashlight on and off 31
Take screenshots 31
Control phone with your voice 32
Get directions to a location 33
Use Time and Weather widget 34
Manage time spent on your phone 35
Work with text 39
Use onscreen keyboard 39
Cut, copy, paste text 40
Use voice typing 41
Fill in forms automatically 41
Personalize your phone 42
Home screen 42
Moto G8 Plus iii

Change wallpaper 42
Customize your Favorites tray 42
Add widgets, shortcuts, or folders 43
Remove widgets, shortcuts, or folders 45
Remake your home screen with launchers 45
Lock screen 47
Use a screen saver 47
Sounds 48
Set ringtones 48
Enhance sound 49
Avoid interruptions with Do Not Disturb 50
Stop phone from speaking 53
Other sound settings 55
Silence “Hello Moto” during power up 55
Turn off charging sounds 55
Apps 56
About your apps 56
View two apps on screen 60
View notifications 61
About Moto experiences 62
Manage your apps 64
Install or update apps 64
Manage or delete apps 66
Protect against harmful apps 68
Search and browse 69
Search the web 69
Search your phone 71
Browse websites 72
Text messaging 74
About text and multimedia messages 74
Read, send, manage text messages 74
Add attachments 76
Save attachments from text message 77
Turn group messaging on or off 77
Change default messaging app 78
Control notifications for text messages 78
Change text message reply to incoming calls 78
Get text messages on your computer 79
Email 81
Read, send, manage emails 81
View email attachments 82
Moto G8 Plus iv

Preview inboxes from home screen 83
Add email signature 83
Control email notifications 83
Calendar app 85
About the calendar 85
Find calendar events 85
Create and manage events 86
Control notifications for calendar events 86
Clock app 88
Set alarms 88
Use timer or stopwatch 88
Set date and time 90
Photos app 92
Share photos and videos 92
Upload photos and videos 92
Calls, contacts, voicemail 94
Phone calls 94
Answer calls 94
Make calls 95
During a call 96
Make video calls 97
Make conference calls 98
Make calls over Wi-Fi 98
Block calls and texts 100
Turn call waiting on and off 101
View and delete call history 102
Make emergency call from locked phone 103
Contacts 104
Add contacts 104
Edit or delete contacts 105
Star your favorite contacts 106
Sort contacts 106
Share contacts 107
Voicemail 109
Use voicemail 109
Send all calls from contact to voicemail 110
Music 111
Listen to music 111
Transfer Play Music library to YT Music 111
Transfer music files 111
Connect a MIDI device 112
Moto G8 Plus v

Battery 113
Charge phone 113
Extend battery life 113
Use Battery Saver mode 114
Show battery percentage in status bar 115
Storage 116
About storage options 116
Manage phone storage 116
Manage SD card 117
Find downloaded files 118
Recover recently deleted files 119
Upload music to cloud 119
Upload photos and videos 120
Scan documents and make copies 120
Network and internet 122
Connect to Wi‑Fi networks 122
Use Airplane mode 123
Control data usage 124
Share your internet connection 125
Connect to VPNs 128
Connected devices 129
Connect with Bluetooth™ 129
Connect with Wi-Fi Direct 131
Tap & pay with NFC 131
Share or receive with NFC 132
Cast screen or media to TV 133
Share files and links with nearby Android phones 134
Transfer files between phone and computer (USB) 136
Print from your phone 137
About wireless sharing 138
Other settings 142
Apps & notifications 142
Change app settings 142
Choose how apps notify you 143
Display 146
Adjust screen brightness 146
Adjust screen colors at night 146
Change display style 146
Use Dark theme 147
Show apps full screen 147
See Peek Display notifications 148
Moto G8 Plus vi

Change screen timeout 149
Stop automatic rotation 150
Choose color mode 150
Change font and display size 150
Set lock screen preferences 151
Location 152
Use location services 152
Security 154
About security 154
Protect against harmful apps 155
Be ready to find a lost phone 155
Lock and unlock phone 156
Set screen lock 156
Adjust lock options 157
Unlock with trusted devices 158
Unlock with your face 159
Unlock at trusted places 160
Keep phone unlocked while it's on you 161
Use fingerprint security 161
Pin your screen 163
Lock SIM card 164
Accounts 165
Add or remove accounts 165
Change name & info in your Google account 166
Sync apps with your Google account 166
Control what info Google collects 167
Accessibility settings 169
Visual assistance 169
Hearing assistance 171
Dexterity assistance 172
Use accessibility shortcuts 173
System 175
Languages & input 175
Customize the keyboard 175
Use multiple languages 176
Gestures 178
Customize Power button gesture 178
Change System navigation 178
Swipe fingerprint for notifications 178
Turn flashlight on and off 178
Twist phone to open camera 179
Moto G8 Plus vii

Shrink screen for one-handed use 179
Adjust screenshot settings 180
Back up phone 180
Users and guests 182
Share your phone 182
Add, modify, remove users 183
Add or delete guest 184
About phone 185
Record your IMEI number 185
Find legal and product information 185
Fix a problem 186
Hardware issues 186
Phone is slow or unstable 186
Phone feels warm or hot 186
Phone won't turn on 187
Phone restarts or crashes 187
Screen is frozen or won't respond 188
Screen displays wrong colors 188
SD card problems 189
Call and SIM issues 192
Problems making/receiving calls 192
Problems during calls 194
Battery issues 197
Charging problems 197
Battery drains too fast 197
Bluetooth, Wi-Fi, USB issues 199
Bluetooth problems 199
Wi-Fi problems 201
Can't transfer files or connect to computer 202
Account and sign-in issues 203
Forgot unlock code 203
Can't sign in to Google 203
Account sync issues 203
App issues 205
App or widget problems 205
Camera problems 206
Messaging problems 207
Gmail problems 209
Play Store problems 209
Maintenance procedures 210
Moto G8 Plus viii

Update Android software 210
Reset Wi-Fi, cellular data, and Bluetooth 210
Reset phone 211
Get more help 212
Moto G8 Plus ix

About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Earpiece
3. Front camera (To learn more, read help in the Camera app.)
4. Headset jack
5. Volume up/down button
6. Power button
7. Speaker
8. USB-C port for charging, transferring files, sharing connection with tethered devices.
9. Microphone
Set up phone 1