Motorola ST7500 User manual

ST7500 Feature User
Guide
Mobile Release 2021.1
*MN004519A01*
MN004519A01-AK
MARCH 2021
© 2021 Motorola Solutions, Inc. All rights reserved

Contents
List of Figures..............................................................................................................9
List of Tables............................................................................................................. 10
Safety Information.....................................................................................................11
Applying for Canadian License................................................................................13
Copyrights................................................................................................................. 14
Chapter 1: General Information............................................................................. 15
1.1 Icon Conventions................................................................................................................... 15
1.2 Using this Guide.................................................................................................................... 15
1.3 Feature and Service Availability............................................................................................ 16
Chapter 2: Getting Started......................................................................................17
2.1 Product Technical Information............................................................................................... 17
2.2 Before Power On................................................................................................................... 18
2.2.1 Replacing Antenna...................................................................................................18
2.2.2 Removing and Attaching the Battery Cover.............................................................19
2.2.3 Installing the SIM Card.............................................................................................21
2.2.4 Removing the SIM Card...........................................................................................23
2.2.5 MicroSD Micro CRYPTR Card.................................................................................25
2.2.5.1 Installing the MicroSD Micro CRYPTR Card..............................................25
2.2.5.2 Removing the Micro CRYPTR Card...........................................................28
2.2.6 Installing the Battery................................................................................................ 28
2.2.7 Removing the Battery.............................................................................................. 29
2.2.8 Charging the Battery................................................................................................ 30
2.2.9 Battery Charging Indications....................................................................................30
2.2.10 Low Battery Indication............................................................................................32
2.3 ST7500 Controls and Indicators............................................................................................ 32
2.4 Powering On the Radio..........................................................................................................35
2.5 Writing Text............................................................................................................................35
2.5.1 Text Entry Icons....................................................................................................... 35
2.5.2 Keys Usage..............................................................................................................36
2.6 PIN Code Authentication....................................................................................................... 38
2.6.1 Unlocking Your Radio.............................................................................................. 39
2.6.2 Unblocking Your Radio............................................................................................ 39
2.7 Display................................................................................................................................... 40
2.7.1 Configurable Idle Screen......................................................................................... 41
2.8 Status Icons........................................................................................................................... 41
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2.9 Holding Your Radio................................................................................................................44
2.10 High or Low Audio Toggle................................................................................................... 45
2.10.1 Using High Audio................................................................................................... 46
2.10.2 Using Low Audio.................................................................................................... 46
2.11 During a Call........................................................................................................................ 46
2.12 Selecting Talkgroups........................................................................................................... 47
2.13 Entering TMO or DMO Mode...............................................................................................47
2.14 Covert Solution.................................................................................................................... 47
2.14.1 Sending Mission Critical Communication Tones....................................................48
2.15 Over The Air Programming..................................................................................................49
2.16 One-Touch Buttons..............................................................................................................50
Chapter 3: Modes.................................................................................................... 54
3.1 Trunked Mode Operation.......................................................................................................54
3.1.1 Entering TMO Mode.................................................................................................54
3.1.2 Making Group Calls in TMO.....................................................................................54
3.1.3 Receiving Group Calls in Idle...................................................................................55
3.1.4 Receiving Group Calls during Ongoing Group Calls................................................55
3.1.5 D-PTT Preempt Group Call......................................................................................55
3.1.5.1 Preempting Group Calls.............................................................................56
3.1.6 Dynamic Group Number Assignment (DGNA).........................................................56
3.1.6.1 DGNA Reception........................................................................................56
3.1.6.2 DGNA Auto Select Group.......................................................................... 57
3.1.6.3 DGNA Auto Reselect Group...................................................................... 57
3.1.7 Broadcast Call..........................................................................................................57
3.1.8 Phone and PABX Calls............................................................................................ 57
3.2 Local Site Trunking................................................................................................................ 57
3.2.1 Entering Local Site Trunking....................................................................................57
3.2.2 Exiting Local Site Trunking...................................................................................... 58
3.3 Direct Mode Operation...........................................................................................................58
3.3.1 Entering DMO Mode................................................................................................ 59
3.3.2 Making Group Calls in DMO.................................................................................... 59
3.3.3 Receiving Group Calls in Idle...................................................................................59
3.3.4 D-PTT Preempt Group Call......................................................................................59
3.3.4.1 Preempting Group Calls.............................................................................60
3.3.5 Selecting DMO Communications Options................................................................60
3.3.6 DMO Private Priority Call......................................................................................... 61
3.3.7 Talkgroup for Individual Calls...................................................................................61
3.3.8 Communication through Repeaters......................................................................... 61
3.3.9 Communication Through Gateways.........................................................................62
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3.3.10 Gateway and Repeater Synchronization............................................................... 62
3.4 Transmit Inhibit Mode............................................................................................................ 63
3.5 Emergency Operations.......................................................................................................... 64
3.5.1 Emergency Alarm.................................................................................................... 64
3.5.2 Emergency Group Call.............................................................................................64
3.5.2.1 Making Emergency Group Calls................................................................ 65
3.5.2.2 Receiving Emergency Group Calls............................................................ 65
3.5.3 Non-Tactical Emergency..........................................................................................65
3.5.4 Emergency Individual Calls (Private or MSISDN)....................................................66
3.5.5 Emergency SDS Status........................................................................................... 66
3.5.6 Emergency Hot Microphone.................................................................................... 66
3.5.7 Alternating Hot Microphone..................................................................................... 66
3.5.8 Invisible Emergency.................................................................................................67
3.5.9 Emergency Mode by Dialing.................................................................................... 67
3.5.10 Emergency Destination in Local Site Trunking...................................................... 67
3.5.11 Exiting Emergency Operations.............................................................................. 67
Chapter 4: Main Menu.............................................................................................69
4.1 Scrolling through the Menu....................................................................................................69
4.2 Menu Icons............................................................................................................................ 69
4.3 Dialer..................................................................................................................................... 71
4.3.1 Making Private Calls................................................................................................ 71
4.3.2 Making Phone or PABX Calls.................................................................................. 72
4.4 Messages.............................................................................................................................. 72
4.4.1 New Message.......................................................................................................... 72
4.4.1.1 Sending Messages to Private or Phone.....................................................73
4.4.1.2 Sending Messages to Groups....................................................................73
4.4.1.3 Sending Store and Forward Messages......................................................74
4.4.1.4 Delivery Report.......................................................................................... 75
4.4.2 Inbox........................................................................................................................ 76
4.4.2.1 Receiving New Messages..........................................................................77
4.4.2.2 Opening the Inbox......................................................................................78
4.4.2.3 Using Submenus in Inbox and Outbox.......................................................78
4.4.2.4 Embedded Number.................................................................................... 80
4.4.2.5 Calling Numbers from Messages............................................................... 80
4.4.2.6 Making Group Calls on the Talkgroup of the Message Sender................. 81
4.4.3 Outbox..................................................................................................................... 81
4.4.3.1 Opening the Outbox................................................................................... 82
4.4.4 Call-Out (CO) Box....................................................................................................82
4.4.4.1 Call-Out Icons............................................................................................ 83
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4.4.4.2 Responding to Call-Out Messages............................................................ 83
4.4.5 Templates................................................................................................................ 84
4.4.5.1 Sending User-Defined Templates.............................................................. 84
4.4.5.2 Managing User-Defined Templates........................................................... 84
4.4.6 Predefined Templates..............................................................................................85
4.4.6.1 Viewing Predefined Templates.................................................................. 85
4.4.6.2 Sending Predefined Templates..................................................................85
4.4.7 Status Messages..................................................................................................... 86
4.4.7.1 Viewing a Status Message Number........................................................... 86
4.4.7.2 Sending Status Messages......................................................................... 86
4.4.7.3 Targeted Status Messages........................................................................ 87
4.4.8 Additional Address................................................................................................... 88
4.4.8.1 Enabling or Disabling Additional Address.................................................. 88
4.4.8.2 Selecting Additional Address..................................................................... 88
4.4.9 Call-Out Availability..................................................................................................89
4.4.9.1 Setting Call-Out Availability........................................................................89
4.5 Favorite Contacts...................................................................................................................89
4.5.1 Dialing through the Favorite Contacts List............................................................... 89
4.6 Contacts.................................................................................................................................89
4.6.1 Dialing through the Contact List...............................................................................90
4.7 Talkgroup...............................................................................................................................91
4.7.1 Setting Talkgroup Folders........................................................................................91
4.7.2 Changing the Talkgroup Folders using RCU........................................................... 91
4.7.3 Setting Extended Talkgroup Folders........................................................................91
4.7.4 Setting Favorite Talkgroup.......................................................................................92
4.8 Bluetooth................................................................................................................................92
4.8.1 Bluetooth Settings....................................................................................................92
4.8.1.1 Configuring Bluetooth Settings...................................................................92
4.8.2 Enabling and Disabling Bluetooth............................................................................ 93
4.8.3 Pairing Bluetooth Devices with Your Radio............................................................. 93
4.8.4 Devices.................................................................................................................... 94
4.8.4.1 Connecting or Disconnecting Devices....................................................... 94
4.8.4.2 Managing Devices......................................................................................94
4.8.5 Disconnecting All Devices........................................................................................95
4.8.6 Setting Indoor Location............................................................................................ 95
4.8.6.1 Viewing Detected Beacons........................................................................ 96
4.8.7 Connecting Firearms Devices..................................................................................96
4.9 Man Down..............................................................................................................................97
4.9.1 Setting Man Down....................................................................................................97
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4.10 Scan.....................................................................................................................................98
4.10.1 Enabling Talkgroup Scanning................................................................................ 98
4.10.2 Activating Talkgroup Scanning.............................................................................. 98
4.10.3 Viewing Scan Lists.................................................................................................98
4.10.4 Renaming Scan List...............................................................................................99
4.10.5 Clearing Scan List..................................................................................................99
4.10.6 Adding Group to Scan List..................................................................................... 99
4.10.7 Editing Talkgroup................................................................................................... 99
4.11 Security..............................................................................................................................100
4.11.1 PIN Protect...........................................................................................................100
4.11.1.1 Protecting the Radio with a PIN Code....................................................100
4.11.1.2 Changing PIN Codes............................................................................. 101
4.11.2 Setting Keypad Lock............................................................................................ 101
4.11.3 Air Encryption.......................................................................................................101
4.11.3.1 Viewing Air Encryption State..................................................................102
4.11.3.2 Deleting User Keys................................................................................ 102
4.11.4 K Validity.............................................................................................................. 102
4.11.4.1 Verifying K Validity................................................................................. 102
4.11.5 SCK (Air Interface Encryption Class 2)................................................................103
4.11.5.1 TMO SCK...............................................................................................103
4.11.5.2 DMO SCK.............................................................................................. 103
4.11.5.3 Viewing the Status of DMO SCK............................................................104
4.12 Setup................................................................................................................................. 104
4.12.1 Vibrate..................................................................................................................104
4.12.1.1 Setting Default Vibrate........................................................................... 104
4.12.2 Location............................................................................................................... 104
4.12.2.1 Enabling or Disabling Location...............................................................105
4.12.3 Language............................................................................................................. 105
4.12.3.1 Setting Language................................................................................... 105
4.12.4 Tones................................................................................................................... 105
4.12.4.1 All Tones................................................................................................ 105
4.12.4.2 D-PTT Tones..........................................................................................106
4.12.5 Time and Date..................................................................................................... 106
4.12.5.1 Setting the Time Manually......................................................................106
4.12.5.2 Setting the Date Manually...................................................................... 107
4.12.5.3 Setting Time Offset................................................................................ 107
4.12.5.4 Setting Automatic Updates for the Time and Date ................................107
4.12.6 Accessory (Accry) Setup......................................................................................108
4.12.7 Default Setting..................................................................................................... 108
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4.12.7.1 Selecting Default Setting........................................................................108
4.13 My Info............................................................................................................................... 108
4.13.1 Viewing Personal Information.............................................................................. 108
4.13.2 Viewing Talkgroup Subaddresses....................................................................... 109
4.14 Recent Calls...................................................................................................................... 109
4.14.1 Viewing Recent Calls........................................................................................... 109
4.14.2 Calling from Recent Calls.................................................................................... 110
4.14.3 Deleting Recent Calls.......................................................................................... 110
4.15 Networks............................................................................................................................111
4.15.1 Selecting Network Operation Mode..................................................................... 111
4.16 Crypto Menu...................................................................................................................... 111
4.16.1 Enabling or Disabling SIM Card End-to-End Encryption......................................111
4.16.2 Enabling or Disabling CRYPTR Micro End-to-End Encryption............................ 112
4.16.3 Setting Clear Call Alarm.......................................................................................112
4.16.4 Updating Encryption Keys....................................................................................113
4.16.5 Viewing OPTA......................................................................................................113
4.16.6 Starting Crypto Registration.................................................................................113
4.16.7 Configuring Audio Settings.................................................................................. 113
4.16.8 Setting DMO Encryption Mode............................................................................ 114
Chapter 5: Features.............................................................................................. 115
5.1 Ambience Listening (AL) Call.............................................................................................. 115
5.2 Bluetooth..............................................................................................................................115
5.2.1 Bluetooth Interactions............................................................................................ 116
5.2.2 Discoverable Mode................................................................................................ 116
5.2.3 Add Bluetooth Devices...........................................................................................117
5.2.4 Bluetooth Smart Proximity Pairing......................................................................... 117
5.2.5 Bluetooth Sensor Data...........................................................................................117
5.3 Call-Out................................................................................................................................118
5.3.1 Types of Call-Out Alerts.........................................................................................118
5.3.2 Call-Out Modes Interaction.................................................................................... 119
5.3.3 Call-Out Service Phases........................................................................................120
5.4 Collaborative Messaging..................................................................................................... 120
5.5 CRYPTR Micro End-to-End Encryption............................................................................... 121
5.6 Global Navigation Satellite System (GNSS) Global Positioning System (GPS) Location
Service..................................................................................................................................121
5.6.1 Enhance GPS Performance...................................................................................122
5.6.2 Location Report Backlog........................................................................................123
5.6.3 GNSS GPS Accuracy............................................................................................ 124
5.7 Individual Call...................................................................................................................... 124
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5.7.1 Private Call.............................................................................................................124
5.7.2 Phone and PABX Calls.......................................................................................... 124
5.7.3 Receiving Individual Calls...................................................................................... 125
5.8 SIM Card End-to-End Encryption........................................................................................ 125
5.9 Terminal Permanent Disable............................................................................................... 126
5.10 Terminal Temporary Disable or Enable............................................................................. 126
Appendix A: Tones................................................................................................127
Appendix B: LED Indications...............................................................................129
Appendix C: Troubleshooting..............................................................................131
Appendix D: Maintenance.................................................................................... 135
D.1 Extending Battery Life......................................................................................................... 135
D.2 Battery Charging Temperature............................................................................................135
D.3 Additional Battery Warnings/Cautions.................................................................................135
D.4 Looking after Your Radio.................................................................................................... 136
D.4.1 Preventive Maintenance........................................................................................136
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List of Figures
Figure 1: Opening the SIM/microSD Door .............................................................................................21
Figure 2: Opening the SIM Connector Door .......................................................................................... 22
Figure 3: Inserting SIM Card ................................................................................................................. 22
Figure 4: Closing the SIM Connector Door ............................................................................................22
Figure 5: Closing the SIM/microSD Door .............................................................................................. 23
Figure 6: Opening the SIM/microSD Door .............................................................................................23
Figure 7: Opening the SIM Connector Door .......................................................................................... 24
Figure 8: Removing the SIM Card ......................................................................................................... 24
Figure 9: Closing the SIM Connector Door ............................................................................................24
Figure 10: Closing the SIM/microSD Door ............................................................................................ 25
Figure 11: Charger Mode Screen .......................................................................................................... 31
Figure 12: Charger Mode Screen .......................................................................................................... 31
Figure 13: ST7500 Controls and Indicators ...........................................................................................33
Figure 14: Default Home Screen with Icons .......................................................................................... 40
Figure 15: RCU Tone Button ................................................................................................................. 49
Figure 16: Trunked Mode Operation ..................................................................................................... 54
Figure 17: Direct Mode Operation ......................................................................................................... 58
Figure 18: Communication through Repeaters ......................................................................................61
Figure 19: Communication Through Gateways ..................................................................................... 62
Figure 20: Call-Out Message ...............................................................................................................118
Figure 21: Areas to Keep Dry .............................................................................................................. 137
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List of Figures
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List of Tables
Table 1: Special Notations .....................................................................................................................15
Table 2: Product Technical Information .................................................................................................17
Table 3: Battery Icons ............................................................................................................................31
Table 4: Battery Icons ............................................................................................................................31
Table 5: ST7500 Controls and Indicators .............................................................................................. 33
Table 6: Text Entry Screen Icons .......................................................................................................... 35
Table 7: Text Entry Screen Icons .......................................................................................................... 36
Table 8: Keys Usage ............................................................................................................................. 36
Table 9: Other Keys ...............................................................................................................................37
Table 10: Keys Usage ........................................................................................................................... 38
Table 11: PIN Code Authentication Icons ..............................................................................................38
Table 12: Display ...................................................................................................................................40
Table 13: Colors of the Soft Key Area ................................................................................................... 40
Table 14: Trunked Mode Operation (TMO) Icons ..................................................................................41
Table 15: Direct Mode Operation (DMO) Icons ..................................................................................... 42
Table 16: General Icons ........................................................................................................................ 42
Table 17: During the Call .......................................................................................................................46
Table 18: During the Call .......................................................................................................................46
Table 19: One-Touch Button Features .................................................................................................. 50
Table 20: Menu Icons ............................................................................................................................ 69
Table 21: Description of Delivery Report Notification ............................................................................ 75
Table 22: Inbox Icons ............................................................................................................................ 76
Table 23: Inbox Icons ............................................................................................................................ 77
Table 24: Outbox Icons ......................................................................................................................... 81
Table 25: Outbox Icons ......................................................................................................................... 82
Table 26: Call-Out Icons ........................................................................................................................83
Table 27: Contact Types ....................................................................................................................... 90
Table 28: Radio Interactions ................................................................................................................121
Table 29: Interactions between Radios with and without SIM Cards .................................................. 125
Table 30: Radio Tones ........................................................................................................................ 127
Table 31: LED Status Indications ........................................................................................................ 129
Table 32: Battery Charging LED Indications ....................................................................................... 129
Table 33: Displayed Messages ........................................................................................................... 131
Table 34: Areas to Keep Dry ............................................................................................................... 137
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List of Tables
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