Motorola MTP830 S User manual

68015000597-H
*68015000597*
EN
© 2014 Motorola Solutions, Inc. All rights reserved.
Mobile Rel
MTP830 S
FEATURE USER GUIDE
ease 14.0
December 2014

Copyrights
The Motorola products described in this document may include copyrighted Motorola computer programs. Laws in
the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer
programs. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described
in this document may not be copied or reproduced in any manner without the express written permission of Motorola.
© 2014 Motorola Solutions, Inc. All Rights Reserved
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language
or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.
Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication,
estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the
normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or
licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber
unit or configuration of certain parameters. Please refer to your Motorola contact for further information.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property
of their respective owners.
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE)
directive
The European Union's WEEE directive requires that products sold into EU countries must have the crossed out
trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries
should not dispose of electronic and electrical equipment or accessories in household waste.
Customers or end-users in EU countries should contact their local equipment supplier representative or service centre
for information about the waste collection system in their country.
3 | Copyrights
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Contents
Copyrights........................................................................................................................................ 3
List of Figures................................................................................................................................ 11
List of Tables.................................................................................................................................. 13
Chapter 1: General Information...........................................................................15
Safety Information...............................................................................................................................................15
Using this Guide..................................................................................................................................................15
Feature and Service Availability......................................................................................................................... 15
Chapter 2: Getting Started....................................................................................17
Product Technical Information............................................................................................................................17
Before Power On.................................................................................................................................................17
Attaching the Antenna.............................................................................................................................17
Installing the Battery............................................................................................................................... 18
Removing the Battery..............................................................................................................................19
Charging the Battery............................................................................................................................... 19
Charging Indicators................................................................................................................................. 19
Low Battery Indication............................................................................................................................20
Controls and Indicators....................................................................................................................................... 20
Display.................................................................................................................................................................22
Configurable Idle Screen.........................................................................................................................23
Status Icons..........................................................................................................................................................24
Powering On the Radio....................................................................................................................................... 27
Unlocking Your Radio........................................................................................................................................ 28
Unblocking Your Radio.......................................................................................................................... 28
Locking/Unlocking the Keys/Buttons.................................................................................................................28
Holding Your Radio............................................................................................................................................ 28
Entering TMO / DMO Mode...............................................................................................................................29
Transmit Inhibit Mode.........................................................................................................................................29
Selecting Talkgroups...........................................................................................................................................30
Talkgroup Icon Selection.................................................................................................................................... 31
Using Timed Talkgroup Change......................................................................................................................... 31
Activating Talkgroup Scanning...........................................................................................................................31
Dialing through Soft Numeric Keypad............................................................................................................... 32
Broadcast Call..................................................................................................................................................... 32
Ambience Listening (AL) Call............................................................................................................................32
One-Touch Button Feature..................................................................................................................................32
Terminal Temporary Disable/Enable.................................................................................................................. 34
Terminal Permanent Disable...............................................................................................................................34
High/Low Audio Toggle..................................................................................................................................... 34
Using High Audio................................................................................................................................... 35
Using Low Audio.................................................................................................................................... 35
During the Call.................................................................................................................................................... 35
Writing Text........................................................................................................................................................ 35
Text Entry Icons...................................................................................................................................... 35
Keys Usage..............................................................................................................................................36
Home Display Text Message.............................................................................................................................. 36
Contents | 5

Chapter 3: Modes...................................................................................................37
Using Networks...................................................................................................................................................37
Trunked Mode Operation.................................................................................................................................... 37
Entering TMO Mode...............................................................................................................................38
Selecting Talkgroups...............................................................................................................................38
Making Group Calls in TMO.................................................................................................................. 38
Receiving Group Calls in Idle.................................................................................................................38
Receiving Group Calls during Ongoing Group Calls............................................................................. 38
Dynamic Group Number Assignment (DGNA)......................................................................................39
DGNA Reception.................................................................................................................................... 39
DGNA Auto Select Group...................................................................................................................... 39
DGNA Auto Reselect Group...................................................................................................................39
Viewing DGNA Talkgroups................................................................................................................... 39
Broadcast Calls Initiated by Users.......................................................................................................... 39
Initializing Broadcast Calls..................................................................................................................... 40
Phone and PABX Calls........................................................................................................................... 40
Private Call..............................................................................................................................................40
Making Private Calls...............................................................................................................................40
Assistance Call........................................................................................................................................ 40
Call Modification.................................................................................................................................... 41
Local Site Trunking.............................................................................................................................................41
Entering Local Site Trunking..................................................................................................................41
Exiting Local Site Trunking....................................................................................................................42
Direct Mode Operation........................................................................................................................................42
Entering DMO Mode...............................................................................................................................42
Selecting Talkgroups...............................................................................................................................43
Making Group Calls in DMO..................................................................................................................43
Receiving Group Calls in Idle.................................................................................................................43
Private Call..............................................................................................................................................43
Making Private Calls...............................................................................................................................43
Private Call With Presence Check...........................................................................................................44
Talkgroup for Individual Calls................................................................................................................44
Communication through Repeaters.........................................................................................................44
Communication through Gateways.........................................................................................................45
Selecting DMO Group Call Options....................................................................................................... 45
Transmit Inhibit Mode.........................................................................................................................................46
Emergency Operations........................................................................................................................................ 46
Emergency Group Call............................................................................................................................47
Making Emergency Group Calls.............................................................................................................47
Receiving Emergency Group Calls......................................................................................................... 48
Non-Tactical Emergency.........................................................................................................................48
Emergency Individual Calls (Private or MS-ISDN)............................................................................... 48
Emergency Alarm....................................................................................................................................48
Emergency SDS Status............................................................................................................................48
Emergency Hot Microphone................................................................................................................... 48
Alternating Hot Microphone................................................................................................................... 49
Silent Emergency Mode.......................................................................................................................... 49
Invisible Emergency................................................................................................................................50
Disaster Alert...........................................................................................................................................50
Initializing Disaster Alert Calls...............................................................................................................50
Exiting Emergency Operations............................................................................................................... 50
Repeater Mode.................................................................................................................................................... 51
Entering the Repeater Mode....................................................................................................................51
Setting Monitor Option........................................................................................................................... 51
6 | Contents

Encryption in the Repeater Mode............................................................................................................51
Chapter 4: GPS Location Service.........................................................................53
Enhancing GPS Performance.............................................................................................................................. 54
Enabling GPS...................................................................................................................................................... 54
GPS Icon..............................................................................................................................................................54
GPS Different Location Displays........................................................................................................................54
Viewing Your Position........................................................................................................................................55
Changing GPS Accuracy.....................................................................................................................................55
GPS – Things to Keep in Mind........................................................................................................................... 55
Chapter 5: Main Menu.......................................................................................... 57
Scrolling through the Menu.................................................................................................................................57
Menu Icons..........................................................................................................................................................57
Messages............................................................................................................................................................. 58
New Message.......................................................................................................................................... 59
Sending Messages to Private/Phone............................................................................................59
Sending Messages to Groups...................................................................................................... 59
Sending Store and Forward Messages.........................................................................................59
Delivery Report........................................................................................................................... 60
Viewing Delivery Reports...........................................................................................................60
Configuring Delivery Reports.....................................................................................................60
Inbox........................................................................................................................................................60
Entering the Inbox.......................................................................................................................61
Receiving New Messages............................................................................................................61
Using Submenus in the Inbox and the Outbox............................................................................61
Embedded Number......................................................................................................................62
Storing Numbers from Messages................................................................................................ 62
Calling Numbers in Messages.....................................................................................................62
Making Group Calls on theTalkgroup of the Message Sender................................................... 62
Immediate Message.....................................................................................................................63
Outbox.....................................................................................................................................................63
CO Box....................................................................................................................................................63
Templates................................................................................................................................................ 63
Sending User-Defined Templates............................................................................................... 63
Setting User-Defined Templates................................................................................................. 64
Predefined Templates..............................................................................................................................64
Viewing Predefined Templates................................................................................................... 64
Sending Predefined Templates....................................................................................................64
Status Messages.......................................................................................................................................64
Viewing a Status Message Number.............................................................................................65
Sending Status Messages.............................................................................................................65
Targeted Status Messages........................................................................................................... 65
Sending Targeted Status Messages............................................................................................. 65
Contacts...............................................................................................................................................................65
Creating Contacts.................................................................................................................................... 66
Editing Contacts...................................................................................................................................... 66
Deleting Numbers....................................................................................................................................67
Deleting Contacts.................................................................................................................................... 67
Checking Capacity.................................................................................................................................. 67
Dialing through the Contact List.............................................................................................................67
Browser............................................................................................................................................................... 68
Security................................................................................................................................................................68
PIN Protect.............................................................................................................................................. 68
Contents | 7

Protecting the Radio with a PIN Code........................................................................................ 68
Unblocking Your Radio.............................................................................................................. 68
Changing PIN Codes...................................................................................................................69
Keylock Setup......................................................................................................................................... 69
Keypad Lock Notification...........................................................................................................69
Setting Automatic Keylock Delay...............................................................................................69
Setting Keylock on Startup..........................................................................................................69
Air Encryption.........................................................................................................................................70
Viewing the Air Encryption State............................................................................................... 70
Air Encryption Key Deletion...................................................................................................... 70
K Validity................................................................................................................................................70
Verifying K Validity................................................................................................................... 70
SCK (Air Interface Encryption Class 2)..................................................................................................71
TMO SCK................................................................................................................................... 71
DMO SCK...................................................................................................................................71
Changing DMO SCK.................................................................................................................. 71
Verifying TMSCK Validity.....................................................................................................................71
Verifying DMSCK Validity.................................................................................................................... 71
Covert Mode............................................................................................................................................72
Activating the Covert Mode........................................................................................................72
Setting to Vibrate in the Covert Mode........................................................................................ 72
SDS Remote Control...............................................................................................................................73
Setting SDS Remote Control.......................................................................................................73
Man Down...........................................................................................................................................................73
Setting Man Down...................................................................................................................................73
Setup....................................................................................................................................................................73
Vibrate.....................................................................................................................................................74
Setting Default Vibrate................................................................................................................74
Setting Detail Vibrate..................................................................................................................74
Ring Style................................................................................................................................................74
Setting Ring Style........................................................................................................................74
Set Volume..............................................................................................................................................75
Setting Volume............................................................................................................................75
Language................................................................................................................................................. 75
Setting Language.........................................................................................................................75
Data Setup............................................................................................................................................... 75
Setting Data Function..................................................................................................................76
Audio.......................................................................................................................................................76
Audio Profiles..............................................................................................................................76
Setting Audio Profiles................................................................................................................. 76
Howling Suppression.................................................................................................................. 76
Setting Howling Suppression...................................................................................................... 76
Audio Toggle...............................................................................................................................77
Setting Audio Toggle.................................................................................................................. 77
Volume Adjustment Mode.......................................................................................................... 77
Setting Volume Adjustment Mode..............................................................................................77
Tones....................................................................................................................................................... 77
Keypad Tone............................................................................................................................... 77
Setting Keypad Tone...................................................................................................................77
All Tones..................................................................................................................................... 78
Setting All Tones.........................................................................................................................78
Talk Permit..................................................................................................................................78
Setting Talk Permit......................................................................................................................78
Clear to Send............................................................................................................................... 78
Setting Clear to Send...................................................................................................................78
Periodic Alert.............................................................................................................................. 78
8 | Contents

Setting Periodic Alert.................................................................................................................. 79
D-PTT Tones...............................................................................................................................79
Setting D-PTT Tones...................................................................................................................79
Display.....................................................................................................................................................79
Setting Flip Display.....................................................................................................................79
Setting Font Level....................................................................................................................... 80
Setting Large Idle Font................................................................................................................80
Setting Extra Zoom..................................................................................................................... 80
Setting Extended Status Icons..................................................................................................... 80
Setting Screen Saver....................................................................................................................81
Setting Backlight......................................................................................................................... 81
Setting Wallpaper........................................................................................................................81
Setting Contrast........................................................................................................................... 81
Time and Date......................................................................................................................................... 82
Setting Time and Date on the Display.........................................................................................82
Setting the Time Format..............................................................................................................82
Setting the Time Manually..........................................................................................................82
Setting the Date Format...............................................................................................................82
Setting the Date Manually...........................................................................................................83
Setting Time Offset..................................................................................................................... 83
Setting Automatic Updates for the Time and Date .................................................................... 83
Energy Economy..................................................................................................................................... 83
Enabling Energy Economy..........................................................................................................83
Viewing the Energy Economy Status..........................................................................................84
Transmission Power Class.......................................................................................................................84
Selecting RF Power.....................................................................................................................84
Accry (Accessory) Setup.........................................................................................................................84
Selecting CORE/Other/Secondary Accessories.......................................................................... 85
Book On.................................................................................................................................................. 85
Editing Book On Settings............................................................................................................85
Rotary Knob............................................................................................................................................ 85
Setting Rotary Knob Mode..........................................................................................................85
Setting Rotary Lock.....................................................................................................................86
Setting In Keypad Lock...............................................................................................................86
Setting Rotary Knob Wrap Around.............................................................................................86
Setting Rotary Knob Scroll Range.............................................................................................. 87
Setting Rotary Knob Talkgroup Selection.................................................................................. 87
Setting Rotary Knob Function Keys........................................................................................... 87
Group Setup.........................................................................................................................................................87
Scan......................................................................................................................................................... 87
Activating Talkgroup Scanning...................................................................................................88
Setting Talkgroups in the Active Scan List.................................................................................88
Setting Scan Lists........................................................................................................................ 88
Deleting Talkgroups from Scan Lists..........................................................................................88
My Groups...............................................................................................................................................89
Favorites.............................................................................................................................................................. 89
Making Private Calls to Favorite Contact Numbers............................................................................... 89
Adding Folders to Favorites....................................................................................................................89
Adding Contact Numbers to Favorites....................................................................................................89
Adding Talkgroups to Favorites..............................................................................................................90
Deleting Folders from Favorites..............................................................................................................90
Deleting Items from Favorites Folder..................................................................................................... 90
Deleting All Items from Favorite Folders............................................................................................... 90
My Info................................................................................................................................................................91
Viewing and Modifying Personal Information....................................................................................... 91
Recent Calls.........................................................................................................................................................91
Contents | 9

Viewing Recent Calls..............................................................................................................................91
Calling from Recent Calls....................................................................................................................... 92
Storing Recent Calls to Contacts.............................................................................................................92
Deleting Recent Calls..............................................................................................................................92
RUI...................................................................................................................................................................... 93
Logging On..............................................................................................................................................93
Logging Off.............................................................................................................................................93
Networks............................................................................................................................................................. 93
Selecting Network Operation Mode........................................................................................................93
Selecting Your Network..........................................................................................................................94
Using the Select Net Registration........................................................................................................... 94
Using the Foreign Network Registration.................................................................................................94
Using Any Network.................................................................................................................................94
Using the Migrate To Registration..........................................................................................................94
Location...............................................................................................................................................................95
Viewing Your Position............................................................................................................................95
Changing GPS Accuracy.........................................................................................................................95
Packet Data..........................................................................................................................................................95
Viewing Data Statistics........................................................................................................................... 96
Viewing Encryption Status......................................................................................................................96
Chapter 6: Features............................................................................................... 97
Private Call..........................................................................................................................................................97
Making Private Calls...............................................................................................................................97
Dialing through Soft Numeric Keypad............................................................................................................... 97
Phone and PABX Calls....................................................................................................................................... 98
Making Phone or PABX Calls................................................................................................................ 98
Phone/PABX Speed Dial.....................................................................................................................................98
Using the Phone/PABX Speed Dial........................................................................................................ 98
MS-ISDN............................................................................................................................................................ 98
DTMF Overdial...................................................................................................................................................99
Short Number Dial.............................................................................................................................................. 99
Call-Out...............................................................................................................................................................99
Types of Call-Out Alerts......................................................................................................................... 99
Call-Out Modes Interaction...................................................................................................................100
Call-Out Service Phases........................................................................................................................ 100
Shadow Groups (Address Bundle)....................................................................................................................100
Appendix A: Tones................................................................................................103
Appendix B: LED Indications..............................................................................105
Appendix C: Troubleshooting..............................................................................107
Appendix D: Maintenance....................................................................................111
Storage...............................................................................................................................................................111
Extending Battery Life...................................................................................................................................... 111
Battery Charging Temperature..........................................................................................................................111
Battery Charging Rules..................................................................................................................................... 111
Additional Battery Warnings/Cautions............................................................................................................. 112
Looking after Your Radio................................................................................................................................. 112
10 | Contents

List of Figures
Figure 1: Trunked Mode Operation ................................................................................................................................37
Figure 2: Direct Mode Operation ................................................................................................................................... 42
Figure 3: Repeater Mode Operation ...............................................................................................................................51
Figure 4: Call-Out Message ........................................................................................................................................... 99
List of Figures | 11

12 | List of Figures

List of Tables
Table 1: Special Notations ............................................................................................................................................. 15
Table 2: Product Technical Information ........................................................................................................................ 17
Table 3: Battery Icons .................................................................................................................................................... 19
Table 4: Controls and Indicators .................................................................................................................................... 21
Table 5: Display ............................................................................................................................................................. 23
Table 6: Colors of the Soft Key Area .............................................................................................................................23
Table 7: Status Icons ...................................................................................................................................................... 24
Table 8: Talkgroup Icon .................................................................................................................................................31
Table 9: One-Touch Button Features ............................................................................................................................. 32
Table 10: During the Call ...............................................................................................................................................35
Table 11: Text Entry Screen Icons .................................................................................................................................36
Table 12: Keys Usage .....................................................................................................................................................36
Table 13: Different Location Displays ...........................................................................................................................54
Table 14: Menu Icons .....................................................................................................................................................57
Table 15: Inbox Icons .....................................................................................................................................................61
Table 16: Outbox Icons .................................................................................................................................................. 63
Table 17: Contact Types .................................................................................................................................................66
Table 18: Radio Tones ................................................................................................................................................. 103
Table 19: LED Indications ........................................................................................................................................... 105
Table 20: Displayed Messages .....................................................................................................................................107
List of Tables | 13

14 | List of Tables

Chapter
1
General Information
Safety Information
RF Energy Exposure and Product Safety Guide For Two-Way Radios
Important: Before using this product, read the RF Energy Exposure and Safety Guide that ships with the
radio which contains important operating instructions for safe usage and RF energy awareness and control
for Compliance with applicable standards and regulations.
Using this Guide
The following special notations are used throughout the text to highlight certain information or items:
Table 1: Special Notations
Example Description
MENU key or EMERGENCY button Capital letters indicate a name of a key or button.
Entering TMO tone Italic words indicate a name of the tone.
Powering Off Bold words indicate the soft menu items, MMI strings, or
messages displayed on the radio.
Setup → Tones → All Tones Bold words with the arrow between indicate navigation
structure in the menu items.
Feature and Service Availability
This guide describes all available radio features and services. Your service provider may have customized your radio
to optimize its use for your individual needs. Check with you service provider to find out the differences from this
guide.
15 | General Information
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Chapter
2
Getting Started
This chapter contains basic information on how to use the radio.
Product Technical Information
Table 2: Product Technical Information
Description Value
Maximum Voltage 4.2 V
Maximum Current 0.5 A
Maximum RF Power 1 or 1.8 W (switchable)
Maximum Speaker Load 0.5 W at 8 Ω
Antenna Impedance 50 Ω
Operating Temperature Range -25 °C to +60 °C
Operating Time Duty Cycle Class 4 (1 W) Class 3L (1.8 W, 380–
430 MHz only)
05/05/90
05/35/60
Talk Time
> 23 h
> 17 h
3.5 h
> 20.5 h
> 15.5 h
2.5 h
Note: The communication system determines the radio transmit and receive time (operating cycle time).
During overload, or beyond the systems specifications at high ambient temperatures, the thermal control
cuts down the RF power output, which reduces the radio coverage range.
Before Power On
Read this section before you power on your radio for the first time.
Attaching the Antenna
Procedure:
1Insert the screw-in base of the antenna into the antenna terminal on the top of the radio.
17 | Getting Started
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2Turn clockwise until snug.
Installing the Battery
Procedure:
1Remove the battery from its protective case.
2Insert the battery top into the compartment as illustrated.
3Carefully press the battery bottom downward until it clicks into place.
Note:
• Your service provider can configure the radio to turn on automatically after you insert the battery.
• Your radio always powers up, if you remove the battery for a period shorter than 3-5 seconds.
Related Links
Removing the Battery on page 19
18 | Getting Started
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Removing the Battery
Prerequisites: Turn off the radio.
Procedure:
1Push the latch.
2Lift the battery out.
Related Links
Installing the Battery on page 18
Charging the Battery
Depending on a charger type, you can charge a battery alone or/and a battery attached to a radio.
Charging a battery attached to a radio can be done with the radio either turned on or off. Charging with the radio
turned off is recommended since this is more efficient (the battery charges faster).
Important: Motorola approved chargers provide optimum performance. Other chargers may not fully
charge your Motorola Lithium-Ion battery or may reduce the life of the battery.
Prerequisites:
Do not charge the battery in a hazardous area.
Procedure:
1Connect the charger to an appropriate power source (100–240 V, 12 V), according to the specification of the
charger.
2Perform one of the following actions:
• Desktop chargers – insert the battery or the radio with the battery attached into the appropriate socket of the
charger. Ensure that the battery/radio made good connection with the charger and that the LED on the charger
is indicating that charging is in progress
• Travel chargers and car chargers – connect the charger to the radio with the battery attached. Ensure that the
charger is firmly connected to the radio and that the radio display is indicating that charging is in progress.
Postrequisites: The battery may heat up during charging. After charging, make sure that the battery and the radio are
within the operating temperature range before using the radio.
Charging Indicators
When your radio is turned on while charging, it displays an icon of the battery in charging.
When your radio is turned off while charging, it displays the icon of the battery in charging and backlights the
display.
Table 3: Battery Icons
Battery Capacity Battery Charge Progress
Empty
5%–10%
Low
10%–20%
Middle
20%–90%
Full
90%–100%
Empty
5%–10%
Low
10%–20%
Middle
20%–90%
Full
90%–100%
Getting Started | 19
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Low Battery Indication
The radio indicates low battery level by playing an audible alert when the battery charge falls to a preset level. The
low battery alert can be programmed by your service provider to 5, 10, or 20 per cent of remaining capacity. The
default setting is 5 per cent. The service provider also configures how frequently the alert repeats.
Controls and Indicators
4
6
7
8
9
10
5
4
3
2
1
16
17
6
18
19
20
21
13
14
15
12
11
20 | Getting Started
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