Moxa Technologies MRC-1002 Series User manual

P/N: 1802010020013
*1802010020013*
MRC-1002 Series
Quick Installation Guide
Moxa Remote Connect Gateway
Edition 3.0, September 2020
Technical Support Contact Information
www.moxa.com/support
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-free: 1-888-669-2872
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-free: 800-820-5036
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[phone]
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
2020 Moxa Inc. All rights reserved.

- 2 -
Overview
The MRC-1002 Series is the gateway part of the Moxa Remote Connect
Solution, which connects remote Ethernet-based industrial equipment
to the Moxa Remote Connect Server. This allows service engineers to
access the equipment on the local network remotely.
Package Checklist
Before installing the MRC-1002 Series, please verify that the package
contains the following items:
•MRC-1002 series gateway x 1
•Wireless Antenna x 2 (LTE model only)
•Quick installation guide (printed)
•Moxa product warranty statement
MRC-1002 and MRC-1002-LTE Panel Layout
The following figures show the panel layouts of the MRC-1002 Series.
Top and Bottom View
Top View
Bottom View
Front View
MRC-1002
MRC-1002-LTE

- 3 -
LED Indicators
LED
Symbol
LED
Name
Color Function
USB
Green
Steady On: The USB device is connected
and working
Steady Off: The USB device is not
connected
Power
Green
Steady On: The gateway is powered on
Steady Off: The gateway is powered off
Internet
Green
Blinking: Testing the Internet
connectivity
Steady On: Internet is available
Cloud
Server
Green
Steady Off: WAN configuration is not
available
Blinking: Testing the connectivity of the
MRC Server
Steady On: The MRC Server is connected
Activation
Key
Green Steady Off: There is no activation key
inside the gateway
Blinking: The activation key is not valid
Steady On: The activation key is valid
and the gateway is activated
Connection
Green
Blinking: The gateway is trying to
establish the VPN tunnel
Steady On: T
he gateway has successfully
established the VPN tunnel
SIM
Green
Steady Off: No SIM card
Blinking: SIM card error
Steady On: SIM card is ready
Cellular
Signal
Green
There are three LEDs to display the
signal strength of the cellular.
3 LEDs On: Highest strength signal
2 LEDs On: Normal strength signal
1 LED On: Signal quality is poor (possibly
no Internet connection)
0 LED On: No Internet connection
Ethernet
Speed
Ethernet port is connected with a speed
of 10 Mbps / 100M speed

- 4 -
Mounting Dimensions (unit: mm [inch])
DIN-rail mounting
Wall-mounting

- 5 -
Installing the MRC-1002 Gateway
The metal DIN-rail kit is fixed to the back panel of the MRC-1002
gateway when you take it out of the box. Mount the MRC-1002 gateway
on corrosion-free mounting rails that meet the EN 60715 standard.
STEP 1:
Click on the DIN rail and push
down into the mounting rail.
STEP 2:
Push the MR
C-1002 gateway
forward
until it snaps into
place.
Removing the MRC-1002 Gateway
STEP 1:
Use a flat
-type screwdriver to
pull down the spring of the DIN
rail kit.
STEP 2:
Pull back the MRC
-1002
gateway until it
releases from
the mounting rail.
Wiring Requirement
WARNING
Do not disconnect modules or wires unless
the power has been
switched off or the area is known to be non
-hazardous. The
devices may only be connected to the supply voltage shown on
the type plate. The dev
ices are designed for operation with a
Safety Extra
-
Low Voltage. Thus, they may only be connected to
the supply voltage connections and to the signal contact with
the Safety Extra
-Low Voltages (SELV) in compliance with
IEC950/ EN 60950/VD E0805/IEC 61010 c
lass 2.
ATTENTION
This unit is a built
-in open type. When the unit is installed in
another piece of equipment, the equipment enclosing the unit
must comply with fire enclosure regulation IEC 60950/EN60950
(or similar regulation).

- 6 -
ATTENTION
Safety First!
Be sure to disconnect the power cord before in
stalling and/or
wiring your MRC
-1002 gateway.
Calculate the maximum possible current in each power wire and
common wire. Observe all electrical codes dictating the
maximum current allowable for each wire size. If the current
goes above the maximum rating,
the wiring could overheat,
causing serious damage to your equipment.
Please read and follow these guidelines:
•Use separate paths to route wiring for power and devices. If power
wiring and device wiring paths must cross, make sure the wires are
perpendicular at the intersection point. NOTE: Do not run signal or
communications wiring and power wiring through the same wire
conduit. To avoid interference, wires with different signal
characteristics should be routed separately.
•You can use the type of signal transmitted through a wire to
determine which wires should be kept separate. The rule of thumb
is that wiring that shares similar electrical characteristics can be
bundled together.
•You should separate input wiring from output wiring.
•We advise that you label the wiring to all devices in the system.
Wiring the Power Input (12-36V DC)
Connect the power adapter with the 3-pin terminal block on the top
panel of the MRC-1002 gateway and push the power terminal block into
the terminal block socket. When the system boots up, the system is
ready, and the Power LED will light up.
STEP 1:
Insert the negative/positive DC wires
into the V
-/V+ terminals, respectively.
STEP 2:
To keep the DC wires from pulling loose,
use a small flat
-blade screwdriver to tighten the
wire
-clamp screws on the front of the terminal
block connector.
STEP 3:
Insert the plastic terminal block
connector prongs into the terminal block receptor
located
on the top panel of the MRC-1002
gateway.
STEP 1 / STEP 2:
STEP 3:
ATTENTION
Before connecting the MRC
-1002 gateway to the DC power
input, make sure the DC power source voltage is stable. The
wire must be able to withstand at least 105°C.

- 7 -
Grounding the MRC-1002 Gateway
Grounding and wire routing help limit the effects of noise due to
electromagnetic interference (EMI). Run the ground connection from
the terminal block to the grounding surface prior to connecting devices.
ATTENTION
This product is intended to be mounted to a well
-grounded
mounting surface such as a metal panel.
Wiring the Relay Contact
The MRC-1002 Series has one relay output. This relay contact uses two
contacts of the terminal block on the bottom panel of the MRC-1002
gateway. Refer to the next section for detailed instructions on how to
connect the wires to the terminal block connector, and how to attach
the terminal block connector to the terminal block receptor. In this
section, we illustrate the meaning of the two contacts used to connect
the relay contact.
FAULT:
The two contacts of the 5-pin terminal block connector are used to
detect user-configured events. The two wires attached to the fault
contacts form an open circuit when a user-configured event is
triggered. If a user-configured event does not occur, the fault circuit
remains closed.
Wiring the Digital Input
The MRC-1002 gateway has one digital input (DI). The DI consists of
two contacts of the 5-pin terminal block connector on the MRC-1002
bottom panel, which are used for the DC input. The top view of the
terminal block connectors is shown above.
STEP 1: Insert the negative (ground)/positive DI wires into the ┴/I
terminals, respectively.
STEP 2: To keep the DI wires from pulling loose, use a small flat-blade
screwdriver to tighten the wire-clamp screws on the front of the
terminal block connector.
STEP 3: Insert the plastic terminal block connector prongs into the
terminal block receptor, which is located on the bottom panel of the
MRC-1002 gateway.

- 8 -
Wiring the Serial Ports
The MRC-1002 gateway has one serial port. Each port can be
configured by software for RS-232, RS-422, or RS-485. The pin
assignments for the ports are shown in the following table.
Pin
RS-232
RS-422
RS-485
1
TXD
TXD+
–
2
RXD
TXD-
–
3
RTS
RXD+
D+
4
CTS
RXD-
D-
5
GND
GND
GND
SIM Card Socket
The MRC-1002 gateway LTE version comes with a SIM card socket
(normal SIM size) for cellular communications. The SIM card socket is
located at the lower part of the front panel. To install them, remove the
screw and the protection cover to access the socket, and then plug the
SIM card into the socket directly. You will hear “click” when finished.
Push the SIM card again to release it from the socket.
Cellular Antenna
The MRC-1002 gateway cellular
version has two antennas in the
package. Screw
the antennas into
the cellular sockets marked as W1
and W2 on the front panel.

- 9 -
USB Port
The USB 2.0 port (type A connector) is located at the lower part of the
front panel, and supports a USB storage device driver for FAT, FAT32
and NTFS. The pinout of the USB port is as below.
Pin
Description
1
VCC (+5V)
2
D- (Data-)
3
D+(Data+)
4
GND (Ground)
Ethernet Ports
The 10/100BaseT(X) ports located on the front panel of the MRC-1002
gateway are used to connect to Ethernet-enabled devices. The ports
are at “Auto MDI/MDI-X” mode by default, which is suitable for
straight-through or cross-over Ethernet cables. In what follows, we give
pinouts for both MDI (NIC-type) ports and MDI-X (HUB/Switch-type)
ports. We also give cable wiring diagrams for straight-through and
cross-over Ethernet cables.
MDI Port Pinouts
MDI-X Port Pinouts
8-pin RJ45
Pin
Signal
1
Tx+
2
Tx-
3
Rx+
6
Rx-
Pin
Signal
1
Rx+
2
Rx-
3
Tx+
6
Tx-
Connecting to a PC
Web Console
The MRC-1002 gateway provides
local HTTP web console for users to
configure the settings from
the
LAN
port. The web console is also
available for the remote Moxa
Remote Connect Clients within the
same device group in the same
Moxa Remote Connect Server. The
default network configuration, login
account, and password are shown
below.
•
Management LAN IP:
192.168.127.254
•
Administration login /
password: admin / moxa

- 10 -
Reset Button
The MRC-1002 gateway has a reset
button on the top of the panel.
Push down the button with a pin
and the gateway will reset to
default.
Pressing and releasing the
button for different durations has
different actions as listed below.
Operation LED (Blinking) Action
Press and release
within 1 to 5
seconds
Internet LED
Reboot MRC Gateway
Press and release
within 6 to 10
seconds
Internet LED +
Cloud Server LED
Reset login account and
password to default (admin /
moxa)
Reset to default LAN interface
192.168.127.254
Press and release
within 11 to 15
seconds
Internet LED +
Cloud Server LED
+ Activation Key
LED
Reset all configurations,
activation key, and certificate
Press longer than
15 seconds and
release
N/A Cancel the reset operation
Specifications
Power
Input Voltage
12-36 VDC
Input Current
0.62 A (max.) @ 12 VDC
Connection
1 removable 3-contact terminal block
Overload Current
Protection
Supported
Reverse Polarity
Protection
Supported
Physical Characteristics
Housing
Metal, IP30 protection
Dimensions
101 x 27 x 128 mm (3.98 x 1.06 x 5.04 in)
Installation
DIN-rail mounting, wall mounting (optional kit)
Interface
RJ-45 Port
10/100BaseT(X): 2 ports
USB Port
1
Button
RESET button
LED Indicator
USB, Power, Internet, Cloud Server, Activation
Key, Connection, SIM Card, Cellular Signals
Alarm Contact
1 relay output with current carrying capacity of
1 A @ 24 VDC
Digital Input
1 input with the same ground, but electrically
isolated from the electronics.
•+13 to +30 V for state “1”

- 11 -
•-30 to +3 V for state “0”
•Max. input current: 8 mA
Environmental Limits
Operating Temperature
Standard models: -10 to 60°C (-14 to 140°F)
Wide temperature models:
MRC-1002-T: -40 to 75°C (-40 to 167°F)
MRC-1002-LTE-XX-T Series: -30 to 70°C (-22
to 158°F)
Storage Temperature
-40 to 85°C (-40 to 185°F)
Ambient Relative
Humidity
5 to 95% (non-condensing)
Altitude
Up to 2000 m
(Please contact Moxa if you require products
guaranteed to function properly at higher
altitudes.)
IEC/UL 61010
Indoor use and pollution degree 2. The
requirement must be wiped with a dry cloth.
Regulation Approvals
Safety
UL 61010-2-201
EMI
FCC Part 15B Class A
EMC
MRC-1002-T: EN 55032/24
MRC-1002-LTE-EU Series: EN 55032/35
EMS
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
Shock
IEC 60068-2-27
Free Fall
IEC 60068-2-32
Vibration
IEC 60068-2-6
Carrier Approval
AT&T (recommended to use the ANT-5G-ASM-
07 antenna)
Verizon (recommended to use the ANT-5G-
ASM-07 antenna)
Warranty
Warranty Period
5 years