Moxa Technologies OnCell 5004-HSPA User manual

OnCell 5000 Series User’s Manual
Sixth Edition, July 2015
www.moxa.com/product
© 2015 Moxa Inc. All rights reserved.
Reproduction without permission is prohibited.

OnCell 5000 Series User’s Manual
The software described in this manual is furnished under a license agreement and may be used only in accordance with
the terms of that agreement.
Copyright Notice
Copyright ©2015 Moxa Inc.
All rights reserved.
Reproduction without permission is prohibited.
Trademarks
The MOXA logo is a registered trademark of Moxa Inc.
All other trademarks or registered marks in this manual belong to their respective manufacturers.
Disclaimer
Information in this document is subject to change without notice and does not represent a commitment on the part of
Moxa.
Moxa provides this document as is, without warranty of any kind, either expressed or implied, including, but not limited
to, its particular purpose. Moxa reserves the right to make improvements and/or changes to this manual, or to the
products and/or the programs described in this manual, at any time.
Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no responsibility for
its use, or for any infringements on the rights of third parties that may result from its use.
This product might include unintentional technical or typographical errors. Changes are periodically made to the
information herein to correct such errors, and these changes are incorporated into new editions of the publication.
Technical Support Contact Information
www.moxa.com/support
Moxa Americas
Toll
-free: 1-888-669-2872
Tel:
[phone]
Fax:
[phone]
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Toll
-free: 800-820-5036
Tel:
[phone]
Fax:
[phone]
Moxa Europe
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[phone]
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[phone]
Moxa Asia
-Pacific
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Fax:
[phone]

Table of Contents
1. Introduction ...................................................................................................................................... 1-1
Overview...........................................................................................................................................1-2
Package Checklist...............................................................................................................................1-2
Product Features ................................................................................................................................1-2
Product Specifications .........................................................................................................................1-3
Specification Comparison Chart.....................................................................................................1-3
2. Getting Started ................................................................................................................................. 2-1
Panel Layout ......................................................................................................................................2-2
OnCell 5004-HSPA.......................................................................................................................2-2
OnCell 5104-HSPA.......................................................................................................................2-3
DIN-Rail and Rack Mounting.................................................................................................................2-4
Wall or Cabinet Mounting .............................................................................................................2-4
DIN-Rail Mounting.......................................................................................................................2-4
Connecting the Hardware ....................................................................................................................2-4
SIM Card Installation ...................................................................................................................2-5
Connecting the Power ..................................................................................................................2-5
Connecting the I/O Port ...............................................................................................................2-5
Connecting to the Network ...........................................................................................................2-5
LED Indicators ............................................................................................................................2-6
Reset Button...............................................................................................................................2-6
3. Initial IP Address Configuration ........................................................................................................ 3-1
Static and Dynamic IP Addresses..........................................................................................................3-2
Factory Default IP Address...................................................................................................................3-2
Configuration Options..........................................................................................................................3-2
OnCell Search Utility....................................................................................................................3-2
Web Console...............................................................................................................................3-2
ARP ...........................................................................................................................................3-3
Telnet Console............................................................................................................................3-3
Serial Console.............................................................................................................................3-6
4. Web Console Configuration ............................................................................................................... 4-1
Accessing the Web Console..................................................................................................................4-2
Web Console Navigation ......................................................................................................................4-2
Basic Settings ....................................................................................................................................4-3
Device Settings...........................................................................................................................4-3
Time Settings .............................................................................................................................4-3
Network Settings................................................................................................................................4-4
LAN Settings...............................................................................................................................4-4
LAN Port Configuration.................................................................................................................4-5
Cellular WAN Settings..................................................................................................................4-5
GuaranLink Settings ....................................................................................................................4-6
Ethernet WAN Settings.................................................................................................................4-8
DNS Settings ..............................................................................................................................4-9
DHCP Settings ..........................................................................................................................4-10
Auto IP Report ..........................................................................................................................4-10
OnCell Central Manager..............................................................................................................4-11
Advanced Network Settings ...............................................................................................................4-11
Firewall Settings........................................................................................................................4-11
WAN IP Filter............................................................................................................................4-12
Route Table..............................................................................................................................4-13
VPN Settings.............................................................................................................................4-13
5. System Management Settings ........................................................................................................... 5-1
Misc. Network Settings........................................................................................................................5-2
SNMP Agent Settings ...................................................................................................................5-2
DDNS Configuration.....................................................................................................................5-3
Auto Warning Settings.........................................................................................................................5-3
Event Settings ............................................................................................................................5-3
E-mail Alert ................................................................................................................................5-4
SNMP Trap .................................................................................................................................5-5
SMS Alert...................................................................................................................................5-5
Maintenance ......................................................................................................................................5-6
Console Settings .........................................................................................................................5-6
System Log Settings....................................................................................................................5-6
Firmware Upgrade.......................................................................................................................5-6
Configuration Import/Export.........................................................................................................5-7
Load Factory Defaults ..................................................................................................................5-7
Change Password........................................................................................................................5-8
Remote SMS Control....................................................................................................................5-8

Tools.................................................................................................................................................5-9
Manual SMS................................................................................................................................5-9
PING Test...................................................................................................................................5-9
Certificate........................................................................................................................................5-10
Ethernet SSL Certificate Import...................................................................................................5-10
Certificate/Key Delete................................................................................................................5-10
System Monitoring............................................................................................................................5-10
Network Connections.................................................................................................................5-10
Network Statistics .....................................................................................................................5-11
Routing....................................................................................................................................5-11
DHCP Client List........................................................................................................................5-11
Internet Sessions List ................................................................................................................5-11
System Log ..............................................................................................................................5-12
Dout State................................................................................................................................5-12
Din and Power Status ................................................................................................................5-12
Save Configuration ...........................................................................................................................5-13
Restart............................................................................................................................................5-13
Restart System .........................................................................................................................5-13
6. Introduction and Configuring VPN .................................................................................................... 6-1
What Are VPNs? .................................................................................................................................6-2
OnCell VPN Specifications ....................................................................................................................6-2
OnCell VPN Web Console Settings.........................................................................................................6-3
Manual Key/ESP .................................................................................................................................6-3
Configuration..............................................................................................................................6-3
Remote Network .........................................................................................................................6-3
Local Network.............................................................................................................................6-3
Incoming Security Settings...........................................................................................................6-4
Outgoing Security Settings...........................................................................................................6-4
ISAKMP/PSK ......................................................................................................................................6-5
Configuration..............................................................................................................................6-5
Remote Network .........................................................................................................................6-5
ISAKMP (Key Management)..........................................................................................................6-6
Local Identity..............................................................................................................................6-6
ISAKMP phase 1..........................................................................................................................6-6
ISAKMP phase 2..........................................................................................................................6-6
Advanced settings .......................................................................................................................6-6
VPN system log events and error codes.................................................................................................6-7
7. Configuring OnCell Central Management Software ............................................................................ 7-1
Step 1: Server Settings.......................................................................................................................7-2
System Requirements..................................................................................................................7-2
Installing OnCell Central Manager..................................................................................................7-2
Using OnCell Central Manager.......................................................................................................7-5
Step 2: OnCell Device Web Console Settings........................................................................................7-10
OnCell Central Settings ..............................................................................................................7-10
OnCell Central Server ................................................................................................................7-10
Service Forwarding....................................................................................................................7-11
Step 3: Host Settings and Management...............................................................................................7-11
OnCell Central Web Console .......................................................................................................7-15
Server.............................................................................................................................................7-15
Overview..................................................................................................................................7-16
Control Ports/User Ports Information. ..........................................................................................7-16
Account Settings .......................................................................................................................7-17
Device.............................................................................................................................................7-17
All Devices ...............................................................................................................................7-18
All User Ports............................................................................................................................7-19
Service Forwarding....................................................................................................................7-20
Firmware Upgrade.....................................................................................................................7-20
Device’s Settings and Maintenance..............................................................................................7-21
Overview..................................................................................................................................7-22
User Ports ................................................................................................................................7-22
Service Forwarding....................................................................................................................7-23
Maintenance.............................................................................................................................7-24
Logout ............................................................................................................................................7-25
8. OnCell Search Utility ......................................................................................................................... 8-1
Installing the Search Utility..................................................................................................................8-2
Configuring the OnCell Search Utility.....................................................................................................8-3
A. Default Settings ................................................................................................................................ A-1
B. Dynamic Domain Name Server .......................................................................................................... B-1
Overview...........................................................................................................................................B-1
Configuration .....................................................................................................................................B-2

C. Auto IP Report Protocol .................................................................................................................... C-1

1
1. Introduction
The OnCell 5000 cellular routers use a WAN connection to allow you to access your network from virtually
anywhere within the operating range of your WAN network. There are currently three OnCell 5000 models: The
OnCell 5004-HSPA, OnCell 5104-HSPA, and OnCell 5104-HSPA-T. The main differences between the models
are the mechanical design, and I/O.
The following topics are covered in this chapter:

Overview

Package Checklist

Product Features

Product Specifications
Specification Comparison Chart

OnCell 5000 Series Introduction
1-2
Overview
The OnCell 5000 is a seires of high-performance industrial grade cellular routers that allow up to 4
Ethernet-based devices to simultaneously use a single cellular data account for primary or backup network
connectivity to remote sites and devices. Both the 5004 and 5104 series products provide the functionality of
a cellular router, firewall, and switch in one device. The difference between the OnCell 5004 and OnCell 5104
is that the OnCell 5104 comes with a built-in relay output that can be configured to indicate the priority of
events when notifying or warning engineers in the field, and the two digital inputs allow you to connect basic
I/O devices, such as sensors, to the cellular network. The OnCell 5004 can be placed on a desktop or
wall-mounted, whereas the OnCell 5104 has an IA design and can be attached to a DIN-Rail. Both products use
12 to 48 VDC power inputs with a screw-on connector for greater reliability, and the Ethernet port comes with
1.5 KV magnetic isolation protection to keep your system safe from unexpected electrical discharges.
Package Checklist
Each OnCell 5000 cellular router is shipped in a separate box with standard accessories. In addition, several
optional accessories can be ordered separately. When you receive your shipment, please check the contents of
the box carefully, and notify your Moxa sales representative if any of the items are missing or appear to be
damaged.
OnCell 5000 cellular routers are shipped with the following items:
Standard Accessories
•Rubber SMA antenna
•Rubber stand (OnCell 5004-HSPA only)
•Wallmount Kit (OnCell 5004-HSPA only)
•Din-Rail Kit (OnCell 5104-HSPA only)
•Terminal block (screw type)
•Document and Software CD
•Product warranty statement
•Quick Installation Guide
Optional Accessories
•DC Power Supply (screw-on)
•DC Power Supply (standard)
•Power Jack to Terminal Block Cable
•Antennas (impedance = 50 ohms):
ANT-WCDMA-ASM-1.5: Omni 1.5 dBi, rubber SMA Five-band GSM/GPRS/UMTS/HSPA antenna
Product Features
•Universal five-band 800/850/AWS/1900/2100 MHz UMTS/HSPA, 14.4Mbps downlink/5.76Mbps uplink
(OnCell 5004-HSPA, OnCell 5104-HSPA)
•Can connect up to 4 10/100BaseT(X) devices
•Redundant power (1 power jack; 1 terminal block) (OnCell 5004 series only)
•Industrial primary and backup wireless WAN connectivity
•2 digital inputs and 1 relay output (OnCell 5104 series only)

OnCell 5000 Series Introduction
1-3
Product Specifications
Specification Comparison Chart
Cellular Router
OnCell 5004-HSPA OnCell 5104-HSPA
Cellular Interface
Standards GSM/GPRS/EDGE/UMTS/HSPA
UMTS/HSPA band Options 800/850/AWS/1900/2100 MHz
HSPA Data Rate 14.4 Mbps DL, 5.76 Mbps UL
GSM/GPRS/EDGE band Options 850/900/1800/1900 MHz
EDGE Data Rate 237 Kbps DL, 237 Kbps UL
GPRS Data Rate 85.6 Kbps DL, 85.6 Kbps UL
Ethernet WAN Interface
Number of Ports 1
Ethernet 10/100M (RJ45)
LAN Interface
Number of Ports 4
Ethernet 10/100M (RJ45)
SIM Interface
Number of SIMs 2
SIM Control 3 V
I/O Interface
Alarm Contacts – 1
Digital Inputs – 2
Software
Protocols ARP, DDNS, DHCP/BOOTP, DNS Relay, HTTP, HTTPS, ICMP, IPSec, PPP,
PPPoE, SMTP, SNTP, SSH, SSL, TCP/IP, Telnet, UDP
Routing/Firewall NAT, port forwarding, WAN IP filtering, static route
Virtual Private Network IPSec
Cellular Connectivity GuaranLink
Management Software
Private IP Solution OnCell Central Manager
Utilities OnCell Search Utility
Configuration and Management
Options SNMP v1/v2c/v3, Web/Telnet/Serial Console, SSH, Remote SMS Control
Physical Characteristics
Housing Aluminum (IP30)
Weight 505±5 g 645±5 g
Dimensions 158 x 103 x 34 160 x 50 x 103
Environmental Limits
Operating Temperature -30 to 55°C Standard Models: -30 to 55°C
Wide Temp. Models: -30 to 70°C
Operating Humidity 5 to 95%
Storage Temperature -40 to 75°C
Power Requirements
Power Input Dual Power Input
Input Voltage 12 to 48 VDC
Power Cosumption 400 mA (Idle), 900 mA (max) 450 mA (Idle), 950 mA (max)
Connector Type 2-pin terminal block and 1 power
jack 10-pin terminal block

OnCell 5000 Series Introduction
1-4
Standards and Certifications
Safety UL 60950-1
EMC FCC Part 15 Subpart B Class A
EN 55022 Class A, EN 55024
Radio FCC Part 22H, FCC Part 24E
EN 301 489-1, EN 301 489-7, EN 301 489-24
EN 301 511, EN 301 908
Reliability
Warranty 5 years (see www.moxa.com/warranty)

2
2. Getting Started
This chapter covers the hardware installation of the OnCell 5000. Software installation is covered in the next
chapter.
The following topics are covered in this chapter:

Panel Layout
OnCell 5004-HSPA
OnCell 5104-HSPA

DIN-Rail and Rack Mounting
Wall or Cabinet Mounting
DIN-Rail Mounting

Connecting the Hardware
SIM Card Installation
Connecting the Power
Connecting the I/O Port
Connecting to the Network
LED Indicators
Reset Button

OnCell 5000 Series Getting Started
2-2
Panel Layout
OnCell 5004-HSPA

OnCell 5000 Series Getting Started
2-3
OnCell 5104-HSPA

OnCell 5000 Series Getting Started
2-4
DIN-Rail and Rack Mounting
Wall or Cabinet Mounting
The
OnCell 5004-HSPA device servers have built-in “ears” for attaching the device
server to a wall or the inside of a cabinet. We suggest
using two screws per ear to
attach the device servers to a wall or the inside of
a cabinet. The heads of the screws
should be less than 6.0 mm
in diameter,
and the shafts should be less than 3.5 mm
in diameter, as shown in the figure
at the right.
DIN-Rail Mounting
DIN-rail attachments can be purchased separately to attach the OnCell 5104-HSPA to a DIN-Rail. When
snapping the attachments to the DIN-Rail, make sure that the stiff metal springs are at the top.
Connecting the Hardware
This section describes how to connect the OnCell 5000 cellular IP-modem to a host PC or Ethernet devices for
first time testing purposes. We cover SIM card Installation, Connecting the Power, Connecting the I/O Port,
Connecting to the Network, LED Indicators, and Reset Button.

OnCell 5000 Series Getting Started
2-5
SIM Card Installation
In order to protect the SIM card, the SIM card slot is located inside the OnCell 5004 and 5104 series’ housing.
You will need to unscrew and remove the outer SIM card cover before installing or removing the SIM card.
OnCell
5004 Series
OnCell
5104 Series
Connecting the Power
The dual power inputs that connect to the 4-pin power terminal block (2 terminals per power input) can be used
to connect the OnCell 5104 to a variety of field power sources that support 12 to 48 VDC. The OnCell 5004
cellular routers have 1 power jack and 1 terminal block for connecting the power. After connecting the power
wire to the OnCell’s terminal block or power jack, the “PWR” LED will glow a solid green color to indicate that
the system is ready.
Connecting the I/O Port
The OnCell 5104 has six terminals on the terminal block for the I/O ports, with 4 terminals used for each input,
and 2 terminals used for the output.
Digital Input
Power input levels determine the ON/OFF states of the digital inputs:
•On: +13 to +30 V for state “1”
•Off: +3 to -30 V for state “0”
Digital Output
•1 relay output with current carrying capacity of 1 A @ 24 VDC.
Connecting to the Network
Connect one end of the Ethernet cable to the OnCell’s 10/100M Ethernet port and the other end of the cable to
the Ethernet network. If the cable is properly connected, the OnCell will indicate a valid connection to the
Ethernet in the following way:
•The Ethernet LED glows a solid green when connected to a 100 Mbps Ethernet network.
•The Ethernet LED glows a solid orange when connected to a 10 Mbps Ethernet network.
•The Ethernet LED flashes when Ethernet packets are being transmitted or received.

OnCell 5000 Series Getting Started
2-6
LED Indicators
The following table explains the LED indicators on the front panel of the OnCell 5000 Series:
Type Color LED Function
PWR 1 Green Activation of DC Power
Off Power is off, or power error condition exists.
PWR 2 Green Activation of DC Power
Off Power is off, or power error condition exists.
2G Amber 2G is connected
Off 2G is disconnected
3G Amber 3G is connected
Off 3G is disconnected
REG Off Cannot register with cellular providers
Amber Registered with cellular provider
SIM1/2
Off SIM slot not in used
Amber
Static on: SIM inserted and PIN code correct in used normally.
Blinking slowly (1sec):SIM inserted and PIN code incorrect: blinking
Blinking slowly (0.5sec):No SIM inserted
WAN Amber WAN port is connected
Off WAN port is not connected
Ready Green Steady on: Software Ready.
Blinking slowly (1 sec): The OnCell has been located by
Ready the OnCell Search Utility.
off Power is off, or is booting up.
Fault Red Steady on: Booting up, or IP fault.
Blinking slowly (1 sec): Cannot get an IP address from the DHCP server
off Power is off, or there is no error condition.
LAN 1-4 Green Steady on: Software Ready.
Blinking slowly (1 sec): Data transmission
off Power is off, or is booting up.
Signal (3 LEDs) Green Signal Level (at least 2 LEDs must illuminated for data
transmission)
ATTENTION
REG LED
:
•
OFF: Cannot register with cellular providers using 3G mode, due to the wrong PIN code, or no cellular
provider available. Signal LEDs will also be off.
•
ON: Registered with cellular provider.
3G LED
:
•
OFF: Cannot register with cellular providers using UMTS/HSPA mode due to the wrong PIN code, no
cellular provider available, wrong APN, or wrong username/password.
•
ON: Registered with cellular provider using UMTS/HSPA mode. UMTS or HSPA/Signal LEDs will be on.
Reset Button
Press and hold the Reset button for 5 sec to load factory defaults: Use a pointed object, such as a straightened
paper clip or toothpick to press the reset button. This will cause the Ready LED to blink on and off. The factory
defaults will be loaded once the Ready LED stops blinking (default LAN IP: 192.168.127.254).

3
3. Initial IP Address Configuration
When setting up the OnCell 5000 for the first time, the first thing you should do is configure the IP address. This
chapter introduces the different methods that can be used to do this.
The following topics are covered in this chapter:

Static and Dynamic IP Addresses

Factory Default IP Address

Configuration Options
OnCell Search Utility
Web Console
ARP
Telnet Console
Serial Console

OnCell 5000 Series Initial IP Address Configuration
3-2
Static and Dynamic IP Addresses
Determine whether your OnCell 5000 needs to use a static IP address or dynamic IP address (either DHCP or
BOOTP application).
•If your OnCell 5000 is used in a static IP environment, you must assign a specific IP address using one of
the tools described in this chapter.
•If your OnCell 5000 is used in a dynamic IP environment, the IP address will be assigned automatically from
over the network. In this case, set the IP configuration mode to DHCP or BOOTP.
ATTENTION
Consult you
r network administrator on how to reserve a fixed IP address for your OnCell 5000 in the MAC-
IP
mapping table when using a DHCP Server or BOOTP Server. For most applications, you should assign a fixed
IP address to your
OnCell 5000.
Factory Default IP Address
The OnCell 5000 is configured with the following default private IP address:
192.168.127.254
Note that IP addresses that begin with “192.168” are referred to as private IP addresses. Devices configured
with a private IP address are not directly accessible from a public network. For example, you would not be able
to ping a device with a private IP address from an outside Internet connection. If your application requires
sending data over a public network, such as the Internet, your OnCell 5000 will need a valid public IP address,
which can be leased from a local ISP.
Configuration Options
OnCell Search Utility
You may configure your OnCell 5000 with the bundled OnCell Search Utility for Windows. Refer to Chapter 7,
OnCell Search Utility, for details on how to install and use OnCell Search Utility.
Web Console
You may configure your OnCell 5000 using a standard web browser. Refer to Chapter 4, Using the Web Console,
for details on how to access and use the OnCell 5000’s web console.

OnCell 5000 Series Initial IP Address Configuration
3-3
ARP
You may use the ARP (Address Resolution Protocol) command to set up an IP address for your OnCell
5004/5104-HSPA. The ARP command tells your computer to associate the OnCell 5004/5104-HSPA’s MAC
address with an IP address. Afterwards, use Telnet to access the OnCell 5004/5104-HSPA and its IP address
will be reconfigured.
ATTENTION
In order to use the ARP setup method, both your computer and the OnCell
5004/5104-HSPA must be
connected
to the sa
me LAN. You may use an Ethernet cable to connect the OnCell 5004/5104-HSPA directly to your
computer’s Ethernet card. Before executing the ARP command, your OnCell
5004/5104-HSPA must be
configured with the factory default IP address (192.168.127.254) and
your computer and the OnCell
5004
/5104-HSPA must be on the same subnet.
To use ARP to configure the IP address, complete the following:
1. Obtain a valid IP address for your OnCell 5004/5104-HSPA from your network administrator.
2. Obtain your OnCell 5004/5104-HSPA’s MAC address from the label on the bottom panel.
3. Execute the arp -s command from your computer’s MS-DOS prompt as follows:
arp -s <IP address> <MAC address>
For example,
C:\> arp -s 192.168.200.100 00-90-E8-04-00-11
4. Next, execute a special Telnet command by entering the following, exactly as written here:
telnet 192.168.200.100 6000
When you enter this command, a Connect failed message will appear, as shown below.
5. After the OnCell 5004/5104-HSPA reboots, its IP address will be assigned to the new address and you can
reconnect using Telnet to verify that the update was successful.
Telnet Console
Depending on how your computer and network are configured, you may find it convenient to use network
access to set up your OnCell 5000’s IP address. This can be done using Telnet.
ATTENTION
Figures in this section were taken from the
OnCell 5000 Telnet console.

OnCell 5000 Series Initial IP Address Configuration
3-4
1. From the Windows desktop, select Start

Run, and then type the following content in the Run window:
telnet 192.168.127.254. If your IP address is different from the default setting, use your IP address
instead. Click OK.
2. The console terminal type selection is displayed, as shown below. Enter 1for ansi/vt100, and then press
ENTER to continue.
3. The following window will only appear if the OnCell 5000 is password protected. Enter the console password
if you are prompted to do so, and then press ENTER.

OnCell 5000 Series Initial IP Address Configuration
3-5
4. Press Nor use the arrow keys to select Network, and then press ENTER.
5. Press Lor use the arrow keys to select LAN, and then press ENTER.
6. Use the arrow keys to move the cursor to IP address. Use the DELETE, BACKSPACE, or SPACE keys to
erase the current IP address, and then type in the new IP address and press ENTER. Note that if you are
using a dynamic IP configuration (BOOTP, DHCP, etc.), you will need to go to the IP configuration field
and press ENTER to select the appropriate configuration.
7. Press ESC twice to return to the previous page.