Moxa Technologies EtherDevice EDS-518A Series Manual

Moxa EtherDevice™ Switch
EDS-518A Series
Hardware Installation Guide
Fifth Edition, June 2010
©2010 Moxa Inc. All rights reserved.
Reproduction without permission is prohibited.
Fl.4, No.135, Lane 235, Pao-Chiao Rd. Shing Tien City, Taipei, Taiwan,
R.O.C.
TEL: [phone]
P/N: 1802005180013

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Package Checklist
Moxa EtherDevice™ Switch is shipped with the following items. If any of
these items are missing or damaged, please contact your customer service
representative for assistance.
y1 Moxa EtherDevice Switch EDS-518A
yHardware Installation Guide
yCD-ROM with User’s Manual and Windows Utility
yMoxa Product Warranty Booklet
yRJ45 to DB9 Console port cable
yProtective caps for unused ports
yPanel mounting kit (optional—must order separately)
Optional Accessories
yDR-4524—45W/2A DIN-Rail 24 VDC Power Supply with 85 to 264
VAC input
yDR-75-24—75W/3.2A DIN-Rail 24 VDC Power Supply with 85 to 264
VAC input
yDR-120-24—120W/5A DIN-Rail 24 VDC Power Supply with 88 to 132
VAC/176 to 264 VAC input by switch
yEDS-SNMP OPC Server Pro—CD with EDS-SNMP OPC Server
Software and manual
yWK-46—Wall Mounting Kit
yRK-4U—4U-high 19" rack mounting kit

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Panel Views of EDS-518A
9
15
14
13
18
6
6
6
6
10
11
12
15
16
17
7
8
19
20
19
1
3
2
4
5
MSTR/HEAD
CPLR/TAIL
1. Grounding screw
2. Console port
3. Heat dissipation orifices
4. 6-pin terminal block for DI 1, DI
2, and PWR 2
5. 6-pin terminal block for PWR1
Relay 1, and Relay 2
6. 10/100BaseT(X), ports 1 to 16
7. PWR 1: LED for power input 1
8. PWR 2: LED for power input 2
9. Fault LED
10. MSTR/HEAD LED
11. CPLR/TAIL LED
12. 10/100/1000BaseT(X), port G2
13. 10/100/1000BaseT(X), port G1
14. Turbo Chain Logo
15. 1000 Mbps LEDs
16. TP port’s 100 Mbps LED
17. TP port’s 10 Mbps LED
18. Model Name
19. Screw hole for Wall Mounting
Kit
20. DIN-Rail Kit

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Panel Views of EDS-518A
(SC/ST Type)
9
15
14
13
18
6
6
10
11
12
15
16
17
7
8
22
23
22
1
3
2
4
5
19
20
21
21
MSTR/HEAD
CPLR/TAIL
NOTE:
The appearance of EDS-518A-SS-SC
is identical to EDS-518A-MM-SC.
The appearance of EDS-518A-MM-ST is
identical to EDS-518A-MM-SC.
1. Grounding screw
2. Console port
3. Heat dissipation orifices
4. 6-pin terminal block for DI 1, DI
2, and PWR 2
5. 6-pin terminal block for PWR1
Relay 1, and Relay 2
6. 10/100BaseT(X), ports 1 to 14
7. PWR 1: LED for power input 1
8. PWR 2: LED for power input 2
9. Fault LED
10. MSTR/HEAD LED
11. CPLR/TAIL LED
12. 10/100/1000BaseT(X) Port G2
13. 10/100/1000BaseT(X) Port G1
14. Turbo Chain Logo
15. 1000 Mbps LEDs
16. TP port’s 100 Mbps LED
17. TP port’s 10 Mbps LED
18. Model Name
19. 100BaseFX Port 16
20. 100BaseFX Port 15
21. 100BaseFX LEDs
22. Screw hole for Wall Mounting
Kit
23. DIN-Rail Kit

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Mounting Dimensions (unit = mm)
PWR1
PWR2
FAULT
100M
1000M
TX
13
11
9
14
12
10
7
5
3
8
6
4
12
100M
10M
TX
RX
16
RX
G2
G1
EDS-518A-MM-SC
1000M
15
100M
Rear View
Side View
Front View
Wall Mounting Kit
DlN-Rail Kit
DlN-Rail Kit
DlN-Rail
127.52
46
70
7.75 30.50 7.75
936.9113.4
00.53
30.00
00.531
00.531
0.79
71.01
15.00
86.80
00.531
7.5 55 7.5
02.72
03.84
3.5
6
13.9 18.2
6
13.9
10
10
5
08.66
50.75
MSTR/HEAD
CPLR/TAIL
DIN-Rail Mounting
The aluminum DIN-Rail attachment plate should already be fixed to the back
panel of EDS-518A when you take it out of the box. If you need to reattach
the DIN-Rail attachment plate to EDS-518A, make sure the stiff metal spring
is situated towards the top, as shown by the following figures.
STEP 1—Insert the top of the
DIN-Rail into the slot just below the
stiff metal spring.
STEP 2—The DIN-Rail attachment
unit will snap into place as shown in
the following illustration.
metal
spring
DIN-Rail
metal
spring
DIN-Rail
To remove the EDS-518A from the DIN-Rail, simply reverse Steps 1 and 2
above.

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Wall Mounting (Optional)
For some applications, you will find it convenient to mount Moxa EDS-518A
on the wall, as shown by the following illustrations:
STEP 1—Remove the
aluminum DIN-Rail
attachment plate from the
Moxa EDS-518A rear panel,
and then attach the wall mount
plates with M3 screws, as
shown by the figure on the
right.
Ö
Top
plate
Bottom
plate
STEP 2—Mounting Moxa EDS-518A on the wall requires 4
screws. Use the EDS-518A, with wall mount plates attached, as a
guide to mark the correct locations of the 4 screws. The heads of
the screws should be less than 6.0 mm in diameter, and the shafts
should be less than 3.5 mm in diameter, as shown by the figure
on the right.
6.0 mm
3.5 mm
NOTE Before tightening the screws into the wall, make sure the screw
head and shank size are suitable by inserting the screw through
one of the keyhole-shaped apertures of the Wall Mounting Plates.
Do not screw the screws in all the
way—leave about 2 mm to allow
room for sliding the wall mount
panel between the wall and the
screws.
STEP 3—Once the screws are fixed
to the wall, insert the four screw
heads through the wide parts of the
keyhole-shaped apertures, and then
slide the EDS-518A downwards, as
indicated in the figure at the right.
Tighten the four screws for more
stability.
MSTR/HEAD
CPLR/TAIL
MSTR/HEAD
CPLR/TAIL

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II 3G
ATEX Information
1. Certification number DEMKO 09 ATEX 0812123X
2. Ambient range (-40°C ≤Tamb ≤75°C)
3. Certification string (Ex nC IIC T4)
4. Standards covered ( EN60079-0:2006, EN60079-15:2005)
5. The conditions of safe usage:
yThe Ethernet Communication Devices are to be mounted in an IP54
enclosure and used in an area of not more than pollution degree 2 as
defined by IEC60664-1.
yA 4mm2 conductor must be used when connection to the external
grounding screw is utilized.
yConductors suitable for use in an ambient temperature of 93°C must be
used for the Power Supply Terminal.
yProvisions shall be made, either in external to the apparatus, to prevent
the rated voltage being exceeded by the transients disturbances of more
than 40%.
Wiring Requirements
WARNING
Do not disconnect modules or wires unless power has been
switched off or the area is known to be non-hazardous. The
devices may only be connected to the supply voltage shown on
the type plate. The devices are designed for operation with a
Safety Extra-Low Voltage. Thus, they may only be connected to
the supply voltage connections and to the signal contact with the
Safety Extra-Low Voltages (SELV) in compliance with IEC950/
EN60950/ VDE0805.
ATTENTION
This unit is a built-in type. When the unit is installed in another
piece of equipment, the equipment enclosing the unit must
comply with fire enclosure regulation IEC 60950/EN60950 (or
similar regulation).
ATTENTION
Safety First!
Be sure to disconnect the power cord before installing and/or
wiring your Moxa EtherDevice Switch.
Calculate the maximum possible current in each power wire and
common wire. Observe all electrical codes dictating the
maximum current allowable for each wire size.
If the current goes above the maximum ratings, the wiring could
overheat, causing serious damage to your equipment.

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You should also pay attention to the following points:
yUse separate paths to route wiring for power and devices. If power wiring
and device wiring paths must cross, make sure the wires are perpendicular
at the intersection point
yNOTE: Do not run signal or communications wiring and power wiring
through the same wire conduit. To avoid interference, wires with different
signal characteristics should be routed separately
yYou can use the type of signal transmitted through a wire to determine
which wires should be kept separate. The rule of thumb is that wiring that
shares similar electrical characteristics can be bundled together
ySeparate input wiring and output wiring
yWe advise that you label wiring to all devices in the system when
necessary.
Grounding the Moxa EDS-518A
Grounding and wire routing help limit the effects of noise due to
electromagnetic interference (EMI). Run the ground connection from the
ground screw to the grounding surface prior to connecting devices.
ATTENTION
This product is intended to be mounted to a well-grounded
mounting surface such as a metal panel.
Wiring the Relay Contact
EDS-518A has two sets of relay outputs—relay 1 and relay 2. Each Relay
Contact consists of the two contacts of the terminal block on EDS-518A’s top
panel. You can refer to the next section for detailed instructions on how to
connect the wires to the terminal block connector, and how to attach the
terminal block connector to the terminal block receptor.
In this section, we will explain the meaning of the two contacts used to
connect the Relay Contact.
Relay1 Relay2
Relay1 Relay2
FAULT:
The two sets of relay contacts of
the 6-pin terminal block connector
are used to detect user-configured
events. The two wires attached to
the fault contacts form an open
circuit when a user-configured
event is triggered. If a
user-configured event does not
occur, the fault circuit remains
closed.
Wiring the Redundant Power Inputs
EDS-518A has two sets of power inputs—power input 1 and power input
2.The top two contacts and the bottom two contacts of the 6-pin terminal
block connector on EDS’ top panel are used for EDS’ two digital inputs. The
top and front views of one of the terminal block connectors are shown here.

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PWR1 PWR2
V1- V1+
PWR1
V2- V2+
PWR2
V1- V1+ V2- V2+
STEP 1: Insert the
negative/positive DC wires into
the V-/V+ terminals, respectively.
STEP 2: To keep the DC wires
from pulling loose, use a small
flat-blade screwdriver to tighten
the wire-clamp screws on the front
of the terminal block connector.
STEP 3: Insert the plastic terminal
block connector prongs into the
terminal block receptor, which is
located on the EDS-518A’s top
panel.
Wiring the Digital Inputs
EDS-518A has two sets of digital inputs, DI 1 and DI 2. Each DI consists of
two contacts of the 6-pin terminal block connector on EDS’s top panel, which
are used for EDS’s two DC inputs. The top and front views of one of the
terminal block connectors are shown here.
I1
D2I
I2
D1I
I1I2
D2ID1I
STEP 1: Insert the negative
(ground)/positive DI wires into the ┴
/I1 terminals, respectively.
STEP 2: To keep the DI wires from
pulling loose, use a small flat-blade
screwdriver to tighten the wire-clamp
screws on the front of the terminal
block connector.
STEP 3: Insert the plastic terminal
block connector prongs into the
terminal block receptor, which is
located on the EDS-518A’s top panel.
Communication Connections
All models of EDS-518A have one RJ45 console port (RS-232 interface),
between 14 and 16 10/100BaseTX Ethernet ports. Some models also have 2
100BaseFX (SC/ST-type connector) fiber ports.
In this section, we present two types of diagrams—Pinout Diagrams and
Cable Wiring Diagrams—to convey information about the ports and the
cables used to connect Moxa EDS-518A to other devices:
Pinouts—The meaning of the “Pinouts” diagrams is straightforward. The
diagrams simply display the type of signal passing through each of the port’s
pins.
Cable Wiring—Diagrams labeled “Cable Wiring” present standard cable
wiring schemes for cables used to connect Moxa EtherDevice Switch’s ports
to other devices. These diagrams display three pieces of information:
1. When building your own cable, refer to the “pin-to-pin” Cable Wiring
information displayed between the two vertical dashed lines to see
which pin of the connector on the left should be connected to which pin
of the connector on the right.

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2. The information to the left of the left vertical dashed lines gives the
pinouts of the relevant Moxa EtherDevice Switch port.
3. The information to the right of the right vertical dashed line gives the
pinouts of the opposing device’s port.
NOTE 1. The pin numbers for male DB9 and DB25 connectors, and
hole numbers for female DB9 and DB25 connectors are
labeled on the connector. However, the numbers are typically
quite small, so you may need to use a magnifying glass to see
the numbers clearly.
2. The pin numbers for both 8-pin and 10-pin RJ45 connectors
(and ports) are typically not labeled on the connector (or port).
Refer to the following Pinout and Cable Wiring diagrams to
see how RJ45 pins are numbered
RS-232 Connection
Moxa EDS-518A has one RS-232 (10-pin RJ45) console port, located on the
top panel. Use either an RJ45-to-DB9 or RJ45-to-DB25 cable (see the cable
following wiring diagrams) to connect Moxa EDS-518A’s console port to
your PC’s COM port. You may then use a console terminal program, such as
Moxa PComm Terminal Emulator, to access Moxa EDS-518A’s console
configuration utility.
RJ45 (10-pin) Console Port Pinouts
Pin Description
1 ------
2 DSR
3 ------
4 GND
5 TxD
6 RxD
7 GND
8 ------
9 DTR
10 ------
110
RJ45 (10-pin) to DB9 (F) Cable Wiring
RJ45 Plug Pin 1
Moxa
EtherDevice
Server
RJ45
Connector
DCD
DSR
RTS
GND
TxD
RxD
CTS
DTR
COM Port
Female DB9
Connector
DCD
DTR
CTS
GND
RxD
TxD
RTS
DSR
Cable Wiring
1
2
3
4/7
5
6
8
9
1
6
7
5
3
2
8
4

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RJ45 (10-pin) to DB25 (F) Cable Wiring
RJ45 Plug Pin 1
Moxa
EtherDevice
Server
RJ45
Connector
DCD
DSR
RTS
GND
TxD
RxD
CTS
DTR
COM Port
Female DB2
5
Connector
DCD
DTR
CTS
GND
RxD
TxD
RTS
DSR
Cable Wiring
1
2
3
4/7
5
6
8
9
8
6
4
7
2
3
5
20
10/100BaseT(X) Ethernet Port Connection
The 10/100BaseT(X) ports located on Moxa EtherDevice Switch’s front
panel are used to connect to Ethernet-enabled devices. Most users will choose
to configure these ports for Auto MDI/MDI-X mode, in which case the port’s
pinouts are adjusted automatically depending on the type of Ethernet cable
used (straight-through or cross-over), and the type of device (NIC-type or
HUB/Switch-type) connected to the port.
In what follows, we give pinouts for both MDI (NIC-type) ports and MDI-X
(HUB/Switch-type) ports. We also give cable wiring diagrams for
straight-through and cross-over Ethernet cables.
RJ45 (8-pin, MDI) Port Pinouts
Pin Signal
1 Tx+
2 Tx-
3 Rx+
6 Rx-
1 8
RJ45 (8-pin, MDI-X) Port Pinouts
Pin Signal
1 Rx+
2 Rx-
3 Tx+
6 Tx-
1 8
RJ45 (8-pin) to RJ45 (8-pin) Straight-through Cable Wiring
Straight-Through Cable
RJ45 Plug Pin 1
Switch Port
RJ45
Connector
RJ45
Connecto
r
Tx+
Tx-
Rx+
Rx-
NIC Port
Cable Wiring
3 3
6 6
1 1
2 2
Rx+
Rx-
Tx+
Tx-

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RJ45 (8-pin) to RJ45 (8-pin) Cross-over Cable Wiring
Cross-Over Cable
RJ45 Plug Pin 1
Switch Port
(NIC Port)
RJ45
Connector
RJ45
Connector
Tx+
Tx-
Rx+
Rx-
(Rx+)
(Rx-)
(Tx+)
(Tx-)
(Tx+)
(Tx-)
(Rx+)
(Rx-)
Switch Port
(NIC Port)
Cable Wiring
3 1
6 2
1 3
2 6
Rx+
Rx-
Tx+
Tx-
100BaseFx Ethernet Port Connection
The concept behind the SC/ST port and cable is quite straightforward.
Suppose you are connecting devices I and II. As opposed to electrical signals,
optical signals do not require a circuit in order to transmit data. Consequently,
one of the optical lines is used to transmit data from device I to device II, and
the other optical line is used transmit data from device II to device I, for
full-duplex transmission.
All you need to remember is to connect the Tx (transmit) port of device I to
the Rx (receive) port of device II, and the Rx (receive) port of device I to the
Tx (transmit) port of device II. If you are making your own cable, we suggest
labeling the two sides of the same line with the same letter (A-to-A and
B-to-B, as shown by the following illustration, or A1-to-A2 and B1-to-B2).
SC-Port Pinouts SC-Port to SC-Port Cable Wiring
Tx
Rx
AA
BB
Cable Wiring
A A
B B
ST-Port Pinouts ST-Port to ST-Port Cable Wiring
Tx
Rx
AA
B
Cable Wiring
A A
B B
B
ATTENTION
This is a Class 1 Laser/LED product. To prevent damage to your
eyes, do not stare directly into the laser beam.

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LED Indicators
The front panel of Moxa EDS-518A contains several LED indicators. The
function of each LED is described in the following table:
LED Color State Description
On Power is being supplied to power
input P1.
PWR1 AMBER
Off Power is not being supplied to
power input P1.
On Power is being supplied to power
input P2.
PWR2 AMBER
Off Power is not being supplied to
power input P2.
On
When the corresponding PORT
alarm is enabled, and a
user-configured event is triggered.
FAULT RED
Off
When the corresponding PORT
alarm is enabled and a
user-configured event is not
triggered, or when the corresponding
PORT alarm is disabled.
On
When the EDS-518A is set as the
Master of the Turbo Ring, or as the
Head of the Turbo Chain.
Blinking
The EDS-518A has become the
Ring Master of the Turbo Ring, or
the Head of the Turbo Chain, after
the Turbo Ring or the Turbo Chain is
down.
MSTR/HEAD GREEN
Off
When the EDS-518A is not the
Master of this Turbo Ring or is set as
the Member of the Turbo Chain.
On
When the EDS-518A coupling
function is enabled to form a back-up
path, or when it's set as the Tail of
the Turbo Chain.
Blinking When the Turbo Chain is down.
CPLR/TAIL GREEN
Off When the EDS-518A disables the
coupling function.
On TP port’s 10 Mbps link is active.
Blinking Data is being transmitted at 10
Mbps.
10M
(TP) GREEN
Off TP port’s 10 Mbps link is inactive.
On TP port’s 100 Mbps link is active.
Blinking Data is being transmitted at 100
Mbps.
100M
(TP) GREEN
Off TP port’s 100 Mbps link is inactive.

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On TP/SFP port’s 1000 Mbps link is
active.
Blinking Data is being transmitted at 1000
Mbps.
1000M
(TP/SFP) GREEN
Off TP/SFP port’s 1000 Mbps link is
inactive.
Specifications
Technology
Standards IEEE 802.3 for 10BaseT,
IEEE 802.3u for 100BaseT(X) and 100Base FX,
IEEE 802.3ab for 1000BaseT(X),
IEEE 802.3z for 1000BaseSX/LX/LHX/ZX,
IEEE 802.3x for Flow Control,
IEEE 802.1D for Spanning Tree Protocol,
IEEE 802.1w for Rapid STP,
IEEE 802.1Q for VLAN Tagging,
IEEE 802.1p for Class of Service,
IEEE 802.1X for Authentication,
IEEE 802.3ad for Port Trunk with LACP
Protocols IGMPv1/v2, GMRP, GVRP, SNMPv1/v2c/v3,
DHCP Server/Client, DHCP Option 66/67/82,
BootP, TFTP, SNTP, SMTP, RARP, RMON,
HTTP, HTTPS, Telnet, SSH, Syslog, IPv6, LLDP,
IEEE 1588 PTP, Modbus/TCP, SNMP Inform
MIB MIB-II, Ethernet-like MIB, P-BRIDGE MIB,
Q-BRIDGE MIB, Bridge MIB, RSTP MIB, RMON
MIB Group 1,2,3,9
Interface
RJ45 Ports 10/100/1000BaseT(X) auto negotiation speed, F/H
duplex mode, and auto MDI/MDI-X connection
Fiber Ports Optional 100BaseFX (SC/ST connector) and
1000BaseSFP slot
Console Port RS-232 (10-pin RJ45)
LED Indicators PWR1, PWR2, FAULT, 10/100M (TP port), 100M
(fiber port), 1000M, MSTR/HEAD and CPLR/TAIL
Alarm Contact Two relay outputs with current carrying capacity of
1A @ 24 VDC
Digital Input Two inputs with the same ground, but electrically
isolated from the electronics
• For state “1”: +13 to +30V
• For state “0”: -30 to +3V
• Max. input current: 8 mA
Optical Fiber-100BaseFX
Optical Fiber-1000BaseSX/LX/LHX/ZX

- 15 -
SX LX LHX ZX
Wavelength 850 nm 1310 nm 1310 nm 1310 nm
Max. Tx -4 dBm -3 dBm 1 dBm +5 dBm
Min. Tx -9.5 dBm -9.5 dBm -4 dBm 0 dBm
Rx Sensitivity -18 dBm -20 dBm -24 dBm -24 dBm
Link Budget 8.5 dB 10.5 dB 20 dB 24 dB
Typical Distance 550m (a)
275m (b)
1100m (c)
550m (d)
10km (e)
40km (e) 80km (f)
Saturation 0 dBm -3 dBm -3 dBm -3 dBm
a. [50/125 μm, 400 MHz*km] cable
b. [62.5/125 μm, 200 MHz*km] cable
c. [50/125 μm, 800 MHz*km] cable
d. [62.5/125 μm, 500 MHz*km] cable
e. [9/125 μm, 3.5 PS/(nm*km)] cable
f. [9/125 μm, 19 PS/(nm*km)] cable
10A 10B 20A 20B 40A 40B
Wavelength TX:
1310nm
RX:
1550nm
TX:
1550nm
RX:
1310nm
TX:
1310nm
RX:
1550nm
TX:
1550nm
RX:
1310nm
TX:
1310nm
RX:
1550nm
TX:
1550nm
RX:
1310nm
Max. Tx -3 dBm -3 dBm -2 dBm -2 dBm +2 dBm +2 dBm
Min. Tx -9 dBm -9 dBm -8 dBm -8 dBm -3 dBm -3 dBm
Rx Sensitivity -21 dBm -21 dBm -23 dBm -23 dBm -23 dBm -23 dBm
Link Budget 12 dB 12 dB 15 dB 15 dB 20 dB 20 dB
Typical
Distance
10 km 10 km 20 km 20 km 40 km 40 km
Saturation -1 dBm -1 dBm -1 dBm -1 dBm -1 dBm -1 dBm
a. [50/125 μm, 400 MHz*km] cable
b. [62.5/125 μm, 200 MHz*km] cable
c. [50/125 μm, 800 MHz*km] cable
d. [62.5/125 μm, 500 MHz*km] cable
e. [9/125 μm, 3.5 PS/(nm*km)] cable
f. [9/125 μm, 19 PS/(nm*km)] cable
Power
Input Voltage 24 VDC (12 to 45 VDC), redundant inputs
Input Current (@24V) 0.51A: (EDS-518A)
0.61A: (EDS-518A-MM-SC/ST, EDS-518A-SS-SC)
Connection Two removable 6-pin terminal blocks
Overload Current
Protection Present
Reverse Polarity
Protection Present
Mechanical

- 16 -
Casing IP30 protection, metal case
Dimensions 95 ×135 ×140 mm (W ×H ×D)
Weight 1.63 kg
Installation DIN-Rail, Wall Mounting (optional kit)
Environment
Operating Temperature 0 to 60°C (32 to 140°F),
-40 to 75°C (-40 to 167°F) for –T models
Storage Temperature -40 to 85°C (-40 to 185°F)
Ambient Relative
Humidity
5% to 95% (non-condensing)
Regulatory Approvals
Safety UL60950-1, UL 508
CSA C22.2 No. 60950-1, EN60950-1
Hazardous Location UL/cUL Class I, Division 2, Groups A, B, C, and D,
ATEX, Zone 2, Ex nC IIC
EMI FCC Part 15, CISPR (EN55022) class A
EMS EN61000-4-2 (ESD), Level 2
EN61000-4-3 (RS), Level 3
EN61000-4-4 (EFT), Level 2
EN61000-4-5 (Surge), Level 3
EN61000-4-6 (CS), Level 3
EN61000-4-8
EN61000-4-11
EN61000-4-12
Shock IEC60068-2-27
Freefall IEC60068-2-32
Vibration IEC60068-2-6
WARRANTY 5 years
Technical Support Contact Information
www.moxa.com/support
Moxa Americas:
Toll-free: 1-888-669-2872
Tel: [phone]
Fax: [phone]
Moxa China (Shanghai office):
Toll-free: 800-820-5036
Tel: [phone]
Fax: [phone]
Moxa Europe:
Tel: [phone]
Fax: [phone]
Moxa Asia-Pacific:
Tel: [phone]
Fax: [phone]